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Polaris Enterprise Solutions Limited
Retail
Polaris as it looks Today
▪ Over 2 decades of experience in providing Banking,
Financial Services & Insurance (BFSI) technology
solutions
▪ 10 of the Top 15 Global Banks and 6 of the top 10
Insurance majors, CHOOSE POLARIS to drive
process and sub process efficiencies
▪ Amongst the Top 10 IT Services Exporters from
India.
▪ Assisting over 250 leading companies to deliver
Operating efficiency, agility and speed to market
▪ Focused on Long-Term Customer Relationships
with repeat business of over 85%
Corporate Overview
Quick Facts
World’s First CMMI
Level 5 Company
Financial Highlights
Accreditations
10,500+
Employees
Revenue ~ $330
Million
29 Relationship
Offices across 19
countries
11 Business
Solution Centers
5 Near Shore centers
Belfast, Toronto, Sydney
Chile, Singapore
➢ Zero Debt Company
➢ High Cash Reserves
➢ Healthy Revenue Split across EMEA, America, ASPAC
➢ Listed on Mumbai and National Stock Exchange
➢ NASSCOM Top 10 Company in terms of Revenue
Polaris Retail – A part of Polaris Enterprise Solutions Limited
PESL is a 100 % subsidiary of Polaris Software labs limited
Profile
• Over a decade of experience in the Retail domain.
• Multi vertical retail solution catering to Lifestyle,
Supermarket/Hypermarket, F&B, CD&IT, Gems &
Jewels sub-verticals
• Rich functional product with comprehensive
modules
• Standard based Interface Layer with SAP/SAP IS-
Retail
• Dynamic Analytical Engine
• Online/Offline PoS Operations
Facts
• 300+ Global Retail Brands as customers
• 3000+ installations of i-Retail product suite
• 50000+ POS powered by i-Retail
• Global alliances with technology giants IBM,
Microsoft, HP
4 of the Top 5 Cash & Carry Retailers as Clients
World’s leading QSR chain
Rely on our Expertise
PRIL Key Logos
Leader in Asian subcontinent and Middle East
Choppies
Al Kawther
Cash-n-Carry
Uganda Duty Free
JMart
Honest
Al Ghanim-X-Cite
MEA
ASIA
Metro C&C
Carrefour
Booker
Tesco
Barista
Total
Hariyali Kissan
Total Fresh
Godrej
Numero Uno
Indian Terrain
Provogue
Ritu Kumar
Good Things
Spa Lifestyle
Maspar Industries
Honeywell
International
Media Mart
Needs
Amartex
SEA
Royal Sporting
House
Medicine Shoppe
M Studio
Retail Industry Vertical Coverage
Retail Solutions
i-Retail
Solution Set
About Installed base
RXL (Retail
Excel)
Retail Excel is an end to end retail management solution
with core and value added modules. It has the capability to
integrate with third party enterprise applications through a
readily configurable middleware.
300+ retailers
3000+ installations
50000+ POS
i-Store Intellect Store is a next generation store management
solution developed on open standards based SOA (Service
Oriented Architecture) and IBM’s Retail Integrated
Framework (RIF).The solution is on Java platform and OS
independent. The product was launched in 2009
6 retailers
15 installations
100 POS
i-F&B i-F&B is a comprehensive and feature rick platform for the
F&B industry. World’s first web based solution F&B Industry
100 food retailers
1000 installations
5000 POS
XF-Fusion Xf-Fusion Xchange framework provides open integration
technologies that support process-centric collaboration
among ERP and non-ERP applications, both within and
beyond enterprise boundaries
Integrated with SAP
, Oracle
and Legacy ERP/Retailer IT
environment
Polaris Overview
Polaris Retail Overview
Product Platforms
IRetail
IF&B
IWMS
Technology Platform
Business Platform
Agenda
Polaris Software
▪ Among the top 10 Indian Software Players
▪ World’s first CMMi-Level 5 company
▪ ISO 9001: 2000 Certified
▪ 22 offices worldwide with 7500+ Employees
▪ Outsourcing partner for 10 of the top 15 global banks and 6 of the 10 top global
insurance companies
▪ Proven expertise of over 20 years in BFSI
▪ Established Quality Management Practices
▪ Partner Global Leaders
▪ Focused on long term Relationship
By nurturing sharp, deep understanding of the life cycle of money in the lives
of the individual, communities, banks and FI’s we simplify and make
technology to business with a personal touch
▪ 300+ Global Retail Brands as customers
▪ 3000+ installations of i-Retail product suite
▪ 50000+ POS powered by i-Retail
▪ Multi vertical solution : Lifestyle, Supermarket/Hypermarket, F&B, CD&IT, Gems &
Jewels
▪ Rich functional product with comprehensive modules
▪ Built on RTI and ARTS standards
▪ Designed on SOA and RIF (IBM)
▪ Global alliances with technology giants
▪ Strong Partner network in MEA and SEA
▪ Fully owned Subsidiary of Polaris Software, leverage its GDM
Polaris Retail has a decade of singular focus
in Retail Technology Solutions
Polaris Retail is Market Leader in Middle East and India
i-Retail Installed Base
300+ retail customers, 3000+ installations
Polaris Retail plans to expand to 10 countries incl. US & Europe within 2 years
MEA SEA
INDIA
EE
NA
NEW MARKETS EXISTING MARKETS
• Polaris Retail doubles its revenue every 2 years (~CAGR of 40%)
• Adds about 60 retail brands annually
Growth Drivers
3
Product
expansion
2
Country
Expansion
1
Account
Expansion
Rollout of solution in new stores
Enterprise services
Managed services
US, UK, France,
Nordic, Switzerland,
Singapore, Thailand
Products for new sub verticals
Advanced solutions for Retail
Product Platforms
Retail Business Suite
SOA enabled retail business suite
WMS
Next generation retail
solution for modern retail
Next generation solution
for F&B Industry
Next generation web-based
Warehouse Management
Solution
iRetail
technology solutions to enhance customer retailing experience
i-Retail: L0
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In-Store
Merchandizing
Demand
Replenishment
Demand
Forecasting
MBQ
Management
Price
Optimization
Promotions
Space Planning
& Optimization
Visual
Merchandizing
Transaction Management System
PoS Transaction Web Store
Multi-Channel Retailing
Franchisee
Management
PDA Billing
Goods Receipt
Handling
Kitting Re-Packing Procurement
In-Store Inventory Transactions
Stock Allocation
Management
Inter-Store
Transfer
Location
Management
Cycle Counting
Sales Order
Management
Institutional Sales Shop-in-Shops Call Centre
In-Store Cash Management
Cash
Management
Sales Audit
Session
Management
Loss
Prevention
Customer
Management
Customer
Profiling
Communication
Loyalty
Preference
Buying
Customer
Promotions
Customer Service
Management
Footfall Analysis
INTELLECT COMMERCE 2.0 - SMART RETAILING
PRIL Xchange Framework
Legacy Enterprise Application/i-Retail MDM
RFID
RFID RFID
RFID
RFID RFID RFID
RFID
RFID
RFID
RFID
INSURANCE SERVICES PRIVATE LABEL CREDIT CARD MGMT UNIFIED PORTAL SERVICES
Credit/Debit
Card Mgmt
Cheque/TC/
PDC Mgmt
GV/Food
Coupon Mgmt
Foreign
Currency
RFID
Store Financial Accounting
i-Retail
Core Modules
• Master Data Management
• Merchandising
• Procurement
• Replenishment
• Inventory Management
• Financial Accounting
• Point of Sales
Value Added
• Club & Campaign
• i-Loyalty
• i-Gift Voucher
• i-Analytics
• i-Call Centre
• i-Mobility
• i-Web Store
• i-Time & Attendance
Technology
• Service Oriented Architecture (SOA)
• Retail Integration Framework (RIF)
• ARTS and RTI compliant
• Reduced TCO
• Enterprise Xf-Xchange Framework
Vertical
• Cash & Carry
• Lifestyle
• i-Retail CD&IT
• Supermarkets/Hypermarkets
• Gems and Jewellery
Core Modules
Value Added
Technology Platform
Retail Business Suite – Partner Enabled Products
Seamlessly Integrate with SAP IS-Retail
i-Retail
i-Retail
i-Retail
TCO analysed
Business Value Proposition – Retail Micro Verticals
Retail Micro Verticals
• Cash & Carry
• Lifestyle
• CD&IT
• Supermarkets/Hypermarkets
• F&B
• Gems and Jewellery
Cash and Carry
i-Retail
•Web Enabled Customer Registration and Analytics Module
•Registering Customer details PAN India through a Portal
•Multilevel approval process for customer registration
•PDA enabled application for Customer Registration Process
•Facility to upload scanned documents for verification
•Facility to register High Net Worth Individuals on annual fee/membership basis and payment
tracking
•Front Office – Cards to be swiped and validated for authenticity
•Checkout System – Swiping Customer will be a pre-requisite for starting the billing
•Multiple cards for the one customer, their validations and tracking
•Soft Block/Hard block of customer cards for definable business rules and conditions
•Manual Customer Card entry authorization in checkout
Customer and Loyalty Management
Cash and Carry
i-Retail
•Minimum Invoice Value
•Centralised Credit Limit Maintenance
•Liquor Threshold Validations
•Handling of Multiple MRP/Batch/Weight/Deposit Articles
•Taxation
•Minimum/Maximum Purchase Quantity Settings
•Cash Overflow Control
•Customer specific pricing
•Centralised control and monitoring
B2B Centric POS and Backoffice Rules Engine
Cash-n-Carry - Client List with USPs
Cash -n- Carry
▪ Handling large Customer Data
▪ Handling large no of SKUs in multiple categories
▪ Manage Customer profile
▪ Limited and defined Purchase Quantities
▪ Centralized Promotion Definitions
Client References
▪ Metro Cash & Carry
▪ Carrefour India
▪ Booker Wholesale
▪ Honeywell ADI
Case Study: Metro Cash-n-Carry
▪ Company with sales turnover of € 55.7 billion, is the third largest trading retailing group in world
▪ Launched the novel concept of Business-to-Business (B2B) Wholesale over the counter in India on mass scale
▪ As a first in Indian retailing environment, Polaris Retail’s Retail Excel Point-of-Sales application has been deployed to carry-
out B2B Business sales transactions at Stores
▪ Seamless integration to SAP R/3 and GMS systems
▪ Handling large data volumes where every store has 35-40 billing counters with average store sales of $ 3-4 million per
month, where minimum 50000 invoices per month are generated.
▪ Product across the Food, Non-Food & Consumer durable categories having an assortment of 50000 SKUs.
▪ Unique promotion and customer loyalty program specific to B2B operations, seamlessly embedded in Retail Excel Point-Of-
Sales application
▪ Handling multi-store customer credit limit tracking
▪ First Check-Out implementationwith Online-Offline capability
▪ First fully integrated system with detailed Promotion and Customer Loyalty engine focused towards B2B operations
▪ With a customer centric approach, merchandise purchased at one store can be refunded at another store
Overview
Highlights
Value
Proposition
Case Study : Carrefour
▪ Second largest retailer in the world with total turnover of € 108.629 billion
▪ Validation/ Testing of various applications deployed across Supply Chain, Procurement and Financial operations using
certified testing methodologies
▪ Carrefour has varied set of applications to perform different retail tasks, these application are highly integrated to each
other
▪ Polaris carried out functional testing of Point-Of-Sale application and all the interfacing processes for MDM, Mandala BI &
Thales Financial Accounting System
▪ Increased quality due to reduction in defects and identification/ reduction of defects early in the system integration
lifecycle
▪ On-time, on budget delivery to business, increased client satisfaction
Overview
Highlights
Value
Proposition
Lifestyle
i-Retail
•Configurable 2-D, 3-D matrix for article definitions based on size/color or brand/style
•Efficiently manage short product life cycles of fashion goods, driven by trends, seasonal
changes and customer reactions
•Product development, which includes ideation, trend analysis, and collaboration with all
partners in the supply chain
•Strategic merchandising plans to optimize cost, quality, and speed
•Superior supply chain management, which involves handling the logistics of moving finished
goods from the source of supply into stores
•Create new brands faster, manage them more effectively, oversee campaign planning and
execution, analyze huge amounts of SKU and customer data, and use it to optimize the brand
creation
•Template to define the Fit, Cut, Style and other attributes for item
Merchandise Management
Lifestyle
i-Retail
•Multi company operations
•Auto Replenishments based on Stock Levels
•Multi Store Dispatches based on Requisition, Sales
•Multi Store Transfers , Sales Order based on Requisition, Sales
•Enables all combinations of franchisee operations
Strong Store Replenishment and Franchisee Management
Lifestyle - Client List with USPs
Fashion & Lifestyle
•Style Based Merchandize Planning
•Customer Centric Pomo Definition
•Loyalty Programs to Attract Repeat Buying
•Franchisee Management
Client References
•SPA Luxury – Lladro, Rosenthall, Villeroy & Boch
•Home & Apparels from Alok Retail
• Provogue
• Indian Terrain
• Cotton King
• John Hill/Miss Hill from VIR Retail
• Ant from Kaveen Retail
Case Study : SPA Luxury
▪ Master Franchisee for Global Brands like Lladro, Rosenthall, Villeroy & Boch, Horseshoe, NAO etc
▪ Target Customer – High Networth Individuals
▪ Polaris Retail Store Management Solution was deployed as end-to-end solution
▪ Multi Brand retail format
▪ Integrated with CRM Solution to offer Customer Analysis
▪ Single Solution to manage multiple brand outlets, multiple formats
▪ Excellent Customer Experience, greeting customer by name, his purchase histopry on the fly
Overview
Highlights
Value
Proposition
Case Study : Provogue
▪ One of the leading fashion retailer in India, operating with more than 150 stores across India operations diversified in Own-
Branded Stores, Multi-Brand Outlets to Managed Mall Services.
▪ 80% Franchisee Driven Business, High Brand Value
▪ Polaris Retail Store Management Solution was deployed with integration to SAP IS Retail
▪ Active Synch Service used for real-time reporting on Sales Trends
▪ Integration with SAP BI
▪ ROI on the complete solution achieved in first year itself
▪ Operational efficiency increased by 30% on account of integrated processes
▪ Effective seasonal planning enabled with availability of trend analysis based on style & color patterns
Overview
Highlights
Value
Proposition
Case Study : Numero Uno
▪ One of the leading fashion retailer in India, operating with more than 150 stores across India with end-to-end operations
ranging from manufacturing to retailing.
▪ SAP IS Retail with AFS and Retail Excel Store Management Solution for stores
▪ On Time, In Budget Project
▪ First IS-Retail implementation in India
▪ First seamless integration between SAP AFS - SAP IS-Retail and Point-Of-Sales application in India
▪ Standard best practices implemented with strict NO to customizations
▪ Reporting and analytical tools and inventory management resulted in reduction of inventory load.
▪ Faster financial consolidation and generation of financial statements.
▪ Enabled improved decision-making for each store.
▪ Up-to-date and instantaneous MIS.
▪ Company able to standardize its IT processes through integration of IS-Retail and BW (business warehouse) systems at the
back end.
Overview
Highlights
Value
Proposition
CD & IT - Client List with USPs
CD & IT
▪Interactive multi-channels like KIOSKS & Webstore
▪Demand driven replenishment
▪Extensive Reporting
▪Cross brand promotions.
▪Call Centre Management
Client References
▪The Electronics Store
▪iWorld – The Apple Store
▪BAID Electronics Retail Pvt. LTD.
i-Retail CD&IT
i-Retail
•Serial Item maintenance while GRN, Transfers, Sales, Returns
•Warranty maintenance, Warranty Claims
•Bundling of items
•Replenishments on basis of sale
•Assortment definitions
Effective inventory management
i-Retail CD&IT
i-Retail
•More than 250 combinations of promotions
•Sales with serial no. of items makes inventory tracking easier
•POS Fraud Watch
•Refunds with Serial no. checks warranty available on items
•Strong loyalty programme to enable repeat purchase
•i-Gift Vouchers with multiple denominations to award customers and used as Tender
Dynamic POS Solution
Case Study : The Electronic Store
▪ Company having renowned reputation in Indian market with presence across Asia.
▪ Offers over 3000 products spread across more than 150 renowned brands to meet diverse customer needs.
▪ Polaris Retail’s Retail Excel has been deployed to meet end-to-end business requirements for its completed back-end and
front-end opertaions
▪ Solution handles varied requirements of different bundling options and enormous amount of campaigns & promotions
enabling high degree of customer loyalty.
▪ Customer loyalty program ensuring customer retention and system generating its own gift vouchers .
▪ Handling large data volumes and other daily operations taking place at the store level.
▪ Solution is enabled with unique Mapping tool which maximizes foot-falls of visitors into customers.
▪ Solution provides automatic replenishment that ensures the availability of any particular product at the store.
▪ Fully integrated application covering operations under Sales, Procurement and Finance along with real-time consolidation
of data across different stores.
Overview
Highlights
Value
Proposition
Case Study : iWORLD (Apple)
▪ Largest distributor of Apple products across India.
▪ Offers wide range of Apple products like Mac-book,Mac-pro, I –phone and other apple accessories.
▪ iWorld also caters to a wide variety of Bose, JBL, Vestalife docking stations
▪ Polaris Retail’s SOA based i-store in collaboration with IBM has been deployed to meet end-to-end business requirements
for its completed back-end and front-end operations
▪ Solution provide iworld benefits of robustness, high availability and low TCO
▪ Revolutionized the retail operations with its rich back office functionality and operations friendly POS capabilities
▪ iStore application on Linux system potentially brought down the set-up and running cost of retail store software by 50%
▪ System has a flexible integration tool that provides seamless integration with tally.
Overview
Highlights
Value
Proposition
Supermarkets/Hypermarkets
i-Retail
•Multi Price Lists
•Separate POS Users, Enterprise Users, User Role and Permission based Transactions
•Tender Declaration and Banking
•Function Keys for faster billing
•Exhaustive list of campaigns
•Item Bundling
Faster POS , more combination of offers, faster checkout
Supermarkets/Hypermarkets
i-Retail
•Article Assortment on Site, Site Group
•Storage Locations- Display, Damage, Sales, Returns
•Inter Branch Transfers
•Dispatches, Load Sheet
•Bill of Material
•Handles Scalable Items- Fruit & Veg, Butchery
•Takeaway and Bakery
Master Data Management and Inventory Management
Supermarkets/Hypermarkets - Client List with USPs
Supermarkets/Hypermarkets
• Handling Large no of Active SKUs
• Fresh Products, sold on Weight Basis
• Managing more than 5000 tickets per day
• Quick Checkouts
• Price Checkers
Client References
• Supreme Foodservices
• Vishal Retail
• DCM Shriram Group
• Godrej Aadhar
• J-Mart
• Total Hypermarket
Case Study : Godrej Aadhar
▪ Chain of Supermarkets across India, with focus on Agro and FMCG retail
▪ Handling more than 2000 tickets per day from each store
▪ Seamless integration between SAP IS-Retail and Polaris Retail’s Retail Excel Store Management solution
▪ Greater synchronization between POS and SAP IS-Retail
▪ Easy to use interfaces have made the usability and user training on application easy with smooth migration from legacy
application
▪ Enhanced customer experience
▪ Generation of real-time information there has also been up-to-date and instantaneous MIS.
▪ The system has helped the company in standardizing its IT and business processes through integration of IS-Retail and BW
(business warehouse) systems at the back end
Overview
Highlights
Value
Proposition
Case Study : Choppies Distribution
▪ Company with sales turnover of $ 150 million, is the largest trading retailing group in African Sub-Continent
▪ Only African retailer with formats covering Hypermarkets, Supermarkets, Specialty stores and back-end delivery
capabilities
▪ Polaris Retail’s Retail Excel has been deployed to meet end-to-end business requirements of 10 legal entities under one
holding company on real-time basis
▪ Solution handles varied requirements of multi-formats ranging from Hypermarkets, Supermarkets to Specialty Stores
▪ Handling large data volumes with Average Store $ 3 millionsales per annum over 20 millionTransactions annually
▪ Real time data consolidation from Stores helped in increasing the cash-flow/ fund-flow visibility from 45 days to 15 days
▪ Fully integrated application covering operations under Sales, Procurement and Finance along with real-time consolidation
of data across different legal entities and group holding company
Overview
Highlights
Value
Proposition
Case Study : JMart
▪ A Leading retailer of UAE, with chain of 24-hour themed supermarkets
▪ Brought unique concept of neighborhood store with fully integrated butchery, home delivery and customer loyalty
▪ SAP IS-Retail has been successfully implemented with Polaris Retails’ Retail Excel Store Management application on store
with seamless integration. Project duration was 5 months and it went live at 15 supermarket locations
▪ Seamless integration between SAP IS-Retail and Polaris Retail’s Retail Excel Store Management solution
▪ Launched fully integrated Customer Loyalty and Home Delivery program
▪ Smooth migration from locally developed legacy application to end-to-end integrated, fully blown Enterprise and Store
Management application
▪ Easy to use interfaces have made the usability and user training on application easy with smooth migration from legacy
application
▪ Reporting and analytical tools and inventory management have resulted in reducing the inventory load
▪ Generation of real-time information there has also been up-to-date and instantaneous MIS.
▪ The system has helped the company in standardizing its IT and business processes through integration of IS-Retail and
BW (business warehouse) systems at the back end.
Overview
Highlights
Value
Proposition
Solution enables complex processes right from Procurement
Sales to the accounting part.
Gems and Jewellery
Product handles all your product
specific processes in fine detail • Processesfor Loose Diamond, Gold Bar, Gold Jewellery, Diamond Jewellery
• Masters for Gold Rate, Purity, Shape, Color , Clarity
• Qualitywise stock segregation of single consignment
• Unfixed/FixedPurchase, Purchase Fixing
• Payment in Gold
• Gold accounting - Sale/Purchase in fine weight
• Scrap Purchase , Scrap Melting and Purity process
• Itembased and weight based inventory management
• Making Charges per set/gram/pcwise entry
• Compositionmaster for each article to capture details of stones, gold etc
• Completely integrated with RFID for Sales, Purchase and Inventory
Challenge in Gems and Jewellery industry is to maintain inventory correctly with rate or without rate. Not only this pricing the
product correctly in multiple channels and considering all inputs is a herculean task made easy by Iretail.
Product enabled for Gems and Jewellery Industry . Knows exactly what it
needs
i-Retail
Key Product Features
Gems and Jewellery
i-Retail
•Karat wise Purity
•Fine Weight
•Purity Master
•Gold Rate Master
•Shape Master
•Color Master
•Clarity Master
•Shape Master
•Product Setup for Branded Diamond, Loose Diamond and Gold
Master Data Setup
Gems and Jewellery
i-Retail
•Consignment Purchase
•Quality control
•Consignment Purchase Return
•Fixed Purchase
•Without reference Purchase Return
•Sales to Manufacturer Internal/External
•Fixed Sale
•Sales Return
•Sales Return w/o reference
•Quality wise stock segregation of single consignment
•Stone Master for clarity, color, shape
•Consignment to Sales Tracking
•Consignment sales return without invoicing
•Purchase Invoice generation full/partial
Loose Diamond
Gems and Jewellery
i-Retail
•Unfixed Purchase
•Fixed Purchase
•Purchase Fixing
•Payment in Gold
•Payment by Cash &Cheque
•Karat based stock codes maintenance
•Pure weight/fine weight stock maintenance
•Gold accounting - Sale/Purchase in fine weight
•Sales to Internal/external customer
•Unfixed Rate Sales
•Unfixed Sales Rate Fixing
•Fixed Sales
•Sales Return
•Sales Return without reference
Gold Bar
Gems and Jewellery
i-Retail
•Fixed/Unfixed Purchase , Purchase fixing
•Payment by Gold/Cash/Cheque to internal vendors
•Pure weight/fine weight stock maintenance
•Gold accounting - Sale/Purchase in fine weight
•Sales to Internal customer
•Unfixed Sales @ Warehouse and Unfixed Sales Fixing
•Direct Fixed Sales
•Sales Return with or without reference
•Scrap Purchase , Scrap Melting and Purity process
•Item based and weight based inventory management
•Multicurrency operations for Sale & Purchase cycle
•RFID integrated , RFID Tag commissioning and Automatic tag generation
•Making charge per set/gram/pcs wise entry available.
•Image upload facility for Jewellery
Gold Jewellery
Gems and Jewellery
i-Retail
•Consignment Purchase Jewellery
•Sales to Internal Customer
•Consignment Purchase fixing
•Purchase booking @ store
•Sales Return with or without reference
•Scrap Purchase against Diamond Jewellery
•Composition master for each article to capture details of stones, gold etc
•Multi description/narration entry facility available.
•Gross weight, net weight, pure weight calculation and inventory maintenance
•Image upload facility for Jewellery
•Cash return facility available.
•Provision for marketing margin
•Multiple additional charges @ article level on Purchase
•RFID based tagging @article creation
Diamond Jewellery
Gems and Jewellery
i-Retail
•Multi Branch Accounting , Books of Accounts and Account groups Master
•Balance Sheet , Sales & Purchase Registers
•Outstanding Reports and Analysis, Accounts Receivable & Payable
•Cash & Bank book, Day Book & journal
•TDS,FBT & Service Tax
•Bank Reconciliations & Interest Calculation
•Configurable Statement of A/C
•Interest Calculation & Bank Re-conciliation
•Depreciation Chart (as per Co. Act / IT Act)
•Cost Centers with Grouping
•Post dated Cheques facility
•De-centralised accounting @ each level with centralized consolidations
•Multi Currency Support for all accounting reports
•Trial balance, P&L account, balance sheet.
Accounting
Gems and Jewellery- USPs
Gems and Jewellery
•Weight based Inventory Management
•Purchase Fixing
•Product Setup for Branded Diamond, Loose Diamond &
Gold
•Payment in Gold
i-Retail: Key Logos
iF&B
SERVE YOUR CUSTOMERS BETTER!
Intuitive and Intelligent software solutions to help you serve smarter, faster and better
Need of a software to enable operations supporting multiple
formats and enables control over business
Challenges faced in F&B Industry
Management needs a tool to aid
in Projection of future sales • Keeping track of Orders Placed
• Keepingtrack of Orders in Kitchen
• Forecast Sales Accurately
• Stock Procurement and maintenance
• EffectiveRecipe management to control cost
• Reportsto aid decision making
• Maintain customers and remember their preferences
• EffectivePromotions
Need a faster POS which is user friendly and gives control over kitchen management along with effective procurement and
replenishment which ensures availability of items as per demand.
Studies suggest that F&B industry thrives on repeat business. Need of the
hour is to have a software enable effective customer management among
others as a priority.
i-F&B
Challenges
iF&B Delivers a Superior Customer Serving Experience
i-F&B
Supports Multiple
Formats
Enables :
Discounts
Promotions
Gift Vouchers
Coupons
Management Tool to
forecast sales
Exhaustive Reports for
analysis and action
Higher Levels of Security
=
Tight Control over
Business
Employee Role
User Permissions
Levels of Authorisation
Item Based Restrictions
Till level Authorisations
Attendance based
Transactions and many
more…
i-F&B : L0
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Inventory Management
Recipe
Definition
Demand
Forecasting
MBQ
Management
Price
Optimization
Promotions
Projection
Planning
Kitchen
Production
Transaction Management System
Fine Dine Take Away
Multi-Channel Retailing
Home Delivery Mobile Ordering
Goods Receipt
Handling
Combo
Generation
Re-Packing Procurement
Inventory Management
Stock Allocation
Management
Sub Recipe
Creation
Location
Management
Cycle Counting
Web Ordering
Catering &
Banquete
Q S R Call Centre
Cash Management
Cash
Management
Sales Audit
Session
Management
Loss
Prevention
Customer
Management
Customer
Profiling
Communication
Loyalty
Preference/
Suggestive
Ordering
Customer
Promotions
Customer Service
Management
Footfall Analysis
PRIL F&B : The Next Generation Web Based F&B Solution
PRIL Xchange Framework
Legacy Enterprise Application/i-F&B MDM
RFID
RFID
RFID
RFID
Credit/Debit
Card Mgmt
Cheque/TC/
PDC Mgmt
GV/Food
Coupon Mgmt
Foreign
Currency
Financial Accounting
i-F&B
Core Modules
• Master Data
• Fine Dine
• Delivery & Takeaway
• Procurement
• Inventory Management
• Financial Accounting
• Point of Sales
Value Added
• Projection and Planning
• i-Analytics
• Recipe Management
• i-Campaigns
• i-Time & Attendance
• i- Gift Voucher
Technology
• Service Oriented Architecture (SOA)
• Enterprise Xf-Xchange Framework
Core Modules
Key Product Features
Product enables exhaustive master management
Master Data
i-F&B
Security features enables
restrictions at outlets for selling
certain items , limited quantity
setup among others
• Hierarchy Setup- Multiple Organizations,Business Rules and Financial Year
• Configurable Printing Preferences
• Multi currency operations
• Kitchen-Printer-Itemassociation
• Customer Category configurationsupto ‘n’ level
• Credit Customer Operations
• Covers VAT, CST/LST and Cess Operations
• SP Repricing Organizationwise, Customer Category wise
• Multiple Item Codes for Vendor , Organization,PLU Code
• Types of Items as Finished , Semi Finished, Raw material
• Module Linking to Item , Modifiers and Add-ons association,Combo Item and Replacements
• Recipe - Yield based calculation,Costing on constituentitem , Preparation Instructions
• User Roles and Permissions
Control your business through Business Preferences and Transaction related restrictions .
• Define rules, create and organize data in most effective and
structured way •
Key Product Features
Effectively Manage Dine-In & Table Reservations. You’ve
never worked like this before!
Fine Dine
i-F&B
Superior customer experience
through efficient table inventory,
tracking customer seating and
dining preferences
• Powerful table reservation with options to check table availability, manage customer
reservation record, cancel preference.
• Table management provides attach table, split table and transfer table functionality.
• Simple and effectivePOS interface that makes the transactionprocess easy
• Integratedwith handheld device for taking orders at the table
• Process check on an individual, combined or split basis
Simple and well organized Dine-In with reservation systempowered by Mobile ordering to bring the technology at the table.
“Achieve 40% enhanced OTS (Order-to-Service)time per table”
• ReservationManagement • Split and Merge bill
functionalities • Mobile ordering system
Key Product Features
Effective delivery and Take Away solution for
all possible formats
Delivery & Take-Away
i-F&B
Workflow based tracking of
production • Simple and Easy to use touch screen based Take-Away Ordering system
• Designed for minimum keystrokes
• Automatic KOT generated in kitchen according to the scheduled time for the order, based
on the preparation time of the recipe. Enabling reduction in order to delivery cycle
• Kitchen Monitor Displays orders in waiting
• Delivery Management gives bettercontrol of delivery team.
• Order tracking based on Salesmen, Delivery Boy, & Customers
• Dynamic customer search based on Phone Number, Name, Previous Order History etc
• Centralized Call Center System to manage Online-Ordering
• Automatic calculation of portions weight
• Automatic calculation of costs
• Comparison of actual cost of sold portions to the theoreticalcosts
Simple, secure and centralized Delivery and Take Away solution with enhanced Kitchen Monitor and Driver Management.
“Achieve 20% reduction in delivery time with KOT Automation”
• Provides advanced features like “Specify Modifiers, Add-On & Preparation Instructions”
• Keep track of Delivery team for enhanced deliverymanagement.
“Achieve customer delightthrough on-screen tracking of previous history based on taste and
buying preferences.”
Key Product Features
A fully equipped solution for seamless inventory management
Inventory Management
i-F&B
Perpetual Inventory for
uninterrupted operations during
stock take is the key advantage
• Pre sales analysis through Projectionand Planning gives better vision to maintain
inventory, based on projected sales.
• Multi level authorizationbased on stock through purchase and transfers between stores
and central kitchen
• Keeps track of Damage, Expiry and Wastage.
• Central Kitchen can produce the items exactly based on the stock requisition raised from
the stores
Delivers inventory visibility across multiple locations and F&B business
“20% reduction in Stock Wastages and Stock-Outs”
Projection and Planning gives vision for stock in advance, hence reduces the wastage.
Stock Requisition provides controlled and very clear information to central kitchen for production
iF&B -POS
Key Product Features
Fully integrated Point-Of-Sales Solution
Point-of-Sales
i-F&B
Efficient guest services through
effective coordination between the
front and back office
• Ergonomically designed POS interface simplifying ordering process
• Auto-printingof KOTs in kitchen plus optional printing of master KOT for service staff
• Direct feed to KOT Monitor
• Thin-Clientoperates on Windows based touch screen hardware, handheld mobile devices
& Desktops
• Provides advanced features like Add Condiments, Specify Modifiers, Add Comments for the
kitchen, Diner Profiling,Service cycle updates, Discounting,Account for tips, Split checks
and Multi-mode settlement
• Integratedto hand-held devices used for order taking, thus increasing rush-hour
throughput
• Individual, combined or split mode bills processing
• Highly customizable Loyalty and Promotions Modules
Web Based Point-Of-Sale specifically designed for F&B operations in Dine-In, Quick Service Restaurants,
Food Courts , Take-Aways, Home Delivery & Cafeterias.
“Achieve 15% increase in Sales with dynamic CustomerLoyalty & Promotions Engine”
Table status is displayed by stage in the service cycle, Leading to
better table management and more turnaround of covers
iF&B POS- Module Features
Ta k e a w a y
•Repeat Order
•Token Generation
•Hold Order
•Recall Order
•Cancel Hold Order
•Seat In or Takeaway
•Car No Details
•Customer favorites
•Service Time based
Alerts
•Refund Bill/Item
•Duplicate Bill
D i n i n g
•Reservation and
Cancellation
•Attach and Detach
Table
•Transfer Order
•Transfer Waiter
•Merge Bill
•Split Bill
•Duplicate Check
•Duplicate Bill
•Cancel Order
•Order Priority
•Customer favorite
•Service Time based
Alerts
•Refund Bill/Item
P i c k u p
•Repeat Order
•Recall Order
•Auto KOT Sending
based on Pickup Time
•Cancel Pending Order
•See Pending Orders
for Pickup
•Customer History
•Service Time based
Alerts
•Refund Bill/Item
•Duplicate Bill
H o m e D e l i v e r y
•Driver Management
•Assign Float to Driver
•Multiple Addresses
saving for Customer
•Order Remarks
•Customer Remarks
•Delivery Area based
Delivery
•Easy search for
customer for fast
operation
•Priority for Orders
•Service Time based
Alerts
•Refund Bill/Item
•Duplicate Bill
iF&B POS- Other Features
T r a n s a c t i o n s
•Cashier Transfer
•Tender Audit & Declaration
•Cheque Receipt & Return
•Credit Customer
•Limited Qty transactions
•Paid In- Paid Out
•Discount
•Additional Charges
•Tax Setup
•Lock System
•Attendance based
Transactions
O t h e r F e a t u r e s
•Configurable Login Screen
•Sales Shift
•Day Management
•Quick Screens
•Campaign Engine
•Multiple Tender
•Open Price
•Terminal Preferences
•No Sale
•Layout on Item Category
•Operates on Windows
Touch Screen , HTT, PC
R e p o r t s o n P O S
•Review Sold Bill
•Review Sold Items
•Review Delivered Orders
•Review Cancelled Orders
•Review Refunded Bills
•Sales Report
•Z report
•Driver Declaration
Summary
Value Added
Key Product Features
Management Tool to forecast Sales
Projection and Planning
i-F&B
Projection and Planning enables to
plan the procurement better
having the insight into future sales • Weekly Sales Projection
• Monthly Sales Projection
• Periodic Sales Projection
• Projection Item Level and Total Sales Value
• Based on Past Data
Project , Plan , Procure , Replenish and then sell it in more quantities
Detail of projected sales upto item level lets you know which item to
procure more and accordingly publish targets for your business.
Projection and Planning
Projection and Planning
Stock
Requisition
Transfers
and
Production
Sales
Dining
Takeaway
Bar
Pickup
Home
Delivery
Projection & Planning is
efficient driver for all your
operations
Key Product Features
Dynamic Reporting Tool enabling portfolio
maximization and Yield
i-Analytics
i-F&B
i-Analytics has been specifically
designed to create feature-rich
and flexible BI applications which
can solve even the most
complicated reporting and
analytical tasks
• Recipe Monitoring
- Cost analysis
- Sales analysis
- Profitabilityvs Manufacturing
• Inventory Analytics
- Consumption summary
- Stock ledgers
- Ageing report
- Wastage analysis
- Proper vs Planned analytics
• Sales Analytics
- Item wise profitability analysis
- Day/hour/monthly sales
- Collections analysis
- Bill wise sales analysis
- Cancelled/abandonedorders
- Customer analytics
Power of Analysing data with Key F&B Performance Indicators
i-Analytics features the ability to build reports in the designer or using
the Wizard, and export the generated reports to various formats
including PDF, HTML, Excel, CSV, TXT, and RTF
Key Product Features
Flexible Recipe system to automate production
Recipe Management
i-F&B
Advanced Recipe module with
enhanced costing for recipe
planning
• Highly organized Recipe Definition to define new dish/ recipe production sequences
• Advanced features production automation with tracking of raw material and ingredients to
be used in finished items.
• Stock tracking during production
• Flexibility and ease at Central Kitchen to produce items based on Stock Requisitionraised
from store(s).
• Flexible costing of Recipe with additional charges like labour, electricity etc.
Recipe production provides the flexibility to produce the item at central kitchen or store.
“Enhances Margin and Profitability Analysis across recipes”
Effective Recipe Management achieves cost control and analysis.
Highly flexible auto or manual production system based on item consumption
Key Product Features
Create combinations of promotions across product categories with
features of coupon redemption, happy hours among others
i-Campaigns
Happy Hours allow you to
run campaigns for
a time period , on selected days
• Module based campaigns
• Configurationfor Multiple Organizationsite , Time period based, Day Based, Happy Hours
• Customer Category based
• Item Level and Invoice level Promotions
• Types of Promotions- Qty Free, % Off, Amount off, Fixed Price, Loyalty Points, Message
Printing on Invoice
• Coupon Redemption and Coupon Generationprocess
Reports on Campaigns efficiency enables you to formulate campaigns for popular items as per the business scenario.
Ensure your repeat business with issue of coupons applicable on customer
next’s transaction.
i-F&B
Key Product Features
1000+ Employees at multiple locations;
simple to capture daily attendance
i-Time & Attendance
i-F&B
Achieve 50% reduction in
hardware spent on attendance
capturing systems
• Web Version (i-F&B e-T&A)
• Client Server Version (i-F&B T&A)
Centralized attendance capturing system integratedwith biometric solution or simple log-ins
Perfect replacement to capture attendance record in comparison to a HID device or
biometric solution thus saving maintenanceand integration cost with HR solution
Key Product Features
End to end module for rewarding your
customers
i-Gift Voucher
i-F&B
Print your own Gift Vouchers and
show the customers you value
them
• Centralized/Decentralized
• Transfer of Gift Vouchers to organisations
• Multiple or Single redemption
Centralized GV’s gives the convenience to the customers to dine whereverthey want
GV’s prove to be a valuable asset to your organization. It results in repeat business
and expands your market.
Technology Platform
Key Product Features
The Essence of SOA – Plug & play instead of
conventional ‘Rip and Replace’
Service Oriented Architecture (SOA)
i-F&B
Service-oriented architecture
(SOA) can help retail organizations
simplify complexities and resolve
incompatibilities that may inhibit
data integrity, information
integration and partner
collaboration
• Ecosystemof Partner Content
• Pre-built solution accelerators
• Smart SOA foundation
• IntegratedIndustry softwareplatforms
Providing solution offerings based on industry assets and best practices that enable agile and efficient retail operations
At least 50% savings on application scalability in 5 years
SOA Benefits
Key Product Features
Ground-breaking solution to configure stores for seamless integration
with high-end Enterprise
Enterprise Xf-Xchange Framework
i-F&B
Pre-configured middleware of
i-F&B that offers seamless and
dynamic data exchange with legacy
application environment of retailer
• Standard based process integration
• Integrationknowledge management
• Pre-packagedintegration content
• Heterogeneouslandscape connectivity
A framework for transformation that creates flexibility and accelerates the deployment and
integration of multiple retail solutions
Xchange framework provides open integration technologies that
support process-centric collaboration among ERP and non-ERP
applications, both within and beyond enterprise boundaries
Technical features
Fully Web POS solution
Built on Silverlight
Technology
SOA Architecture Based system
Scalable Architecture SAAS Ready
Platform Independent Client
Technical Features
Technological Stack
Application Block
Optional Components Block
Database Block
User Interface Block
User Interface Framework
ASP. Net 3.5 Silver Light 2.0
IIS 7.0 C# 3.5
Reporting Services 2008 MSMQ
SQL Server 2008
Data Flow
Deployment Architecture - Centralised
Deployment Architecture - Decentralised
Business Value Proposition – Across Formats
iF&B - Client List with USPs
iF&B
•Mobile ordering system
• Reservation Management
• Web based Point-Of-Sale
• Integrated Inventory and Recipe Management
Client References
•Little Caesers Pizza
•Second Cup
•Gelato Vinto
•Go Chaatz
•FLIP
• Little Caesars is a pizza chain,Claims to be the largest carry-out pizza chain in the world.
• Little Caesars has now been evolved across the nation both into company owned and franchise Owned
outlets.
• As a first in Food & Beverage Industry, Polaris Retail’s iF&B Point-of-Sales,Inventory application has been
deployed to carry-out the process across the stores.
• Real Time access to inventory availability (Including inventory at ‘source’ and at ‘transit’).
• Real Time access to order history and customer order status.
• Handling large data volumes where every outlet has 3-4 billing counters with high volumes
of sales and push pull mechanism of high volume data with respect to hierarchy of the
organization.
• Profitability analysis at transaction level.
• Detailed Reports for custom generation.
• Tracks each and every product at its most basic level from when it leaves the vendor
warehouse until it arrives at the specified location of the end customer.
Case Study: Little Caesers Pizza
Overview
Highlights
Value
Propositio
n
• Second Cup largest Canadian-owned specialty coffee retailer
• Second Cup has 340 cafes across Canada and over 50 cafe’s internationally.
• Business process is into formats like Take away, Seat-In.
• Solution provides tracking of seat-In orders with option of holding an order.
• Solution has a distinct unique feature of controlling of all sought of pilferages that are very Frequent in coffee shop
retailing.
• Easy to use interfaces have made the usability and user training on application easy with smooth migration from legacy
application.
• Fully integrated application covering operations under Sales, Back-end sales and inventory along with real-time
consolidation of data across different legal entities.
Case Study: Second Cup
Overview
Highlights
Value
Propositio
n
▪ An Italian ice cream venture Gelato Vinto started by famous fashion designer entrepreneur Mr. Vijay Arora that is spread
across India.
▪ Only Gelato retailer that has presence in PAN India also having variety of more than 5000 Gelato’s.
▪ Polaris Retail iF&B has been deployed to meet end-to-end business requirements of all the outlets spread across India on
real time basis.
▪ Solution gives seamless integration with both Tally and Weighing machine for best retail Operation.
▪ Solution has a distinct unique feature of controlling of all sought of pilferages that are very
▪ Frequent in ice cream retailing.
▪ Real time data consolidation from Stores helped in increasing the cash-flow/ fund-flow visibility from 45 days to 15 days.
▪ Fully integrated application covering operations under Sales, Back-end sales and inventory along with real-time
consolidation of data across different legal entities.
Case Study: Gelato Vinto
Overview
Highlights
Value
Propositio
n
▪ Go Chaatz is brand owned by ‘Yes India Hospitality Services Pvt Ltd’ A joint venture Company funded by the promoters of
Radisson Hotels.
▪ Go Chaatz has now been evolved across the nation both into company owned and franchise Owned outlets.
▪ As a first in Indian Food & Beverage Industry, Polaris Retail’s iF&B Point-of-Sales, Inventory application has been deployed
to carry-out the process across all the stores.
▪ Handling large data volumes where every outlet has 3-4 billing counters with high volumes of sales and push pull
mechanism of high volume data with respect to hierarchy of the organization.
▪ Unique promotion and Campaign program specific to B2C operations, seamlessly embedded in PRIL-FNB Solution.
▪ Handling multi-store customer credit limit tracking.
▪ Provides the end to end visibility needed across purchasing, inventory management, manufacturing and sales to support
comprehensive cost and profit analysis.
▪ First Check-Out implementationwith Online-Offline capability
▪ First fully integrated system with detailed Promotion and Campaign engine focused towards B2C operations
▪ With a customer centric approach, solution is very flexible to use..
Case Study: Go Chaatz
Overview
Highlights
Value
Propositio
n
▪ Only retailer that has come with the new concept of Hand Made organic Pizza and other Live kitchen activities.
▪ Business process is into all formats like Fine-Dine, Take Away,Delivery,Pick up.
▪ Have complete kitchen Order Management where through ticketing system orders are made and been served.
▪ Having distinct features of tracking drivers, calculating the average time for the order to get delivered through Driver
Management System.
▪ Accurately Tracks inventory so you need not worry about incorrect inventory counts and associates problems.
▪ Reporting and analytical tools and inventory management have resulted in reducing the inventory load. There has been
faster financial consolidation and generation of financial statements as everything is on a real-time basis. This has also
enabled reporting for each store for improved decision-making.
Case Study: FLIP
Overview
Highlights
Value
Propositio
n
i-F&B: Key Logos
iWMS
MANAGE YOUR WAREHOUSE BETTER!
create efficient warehouse to support smooth supply chain
i-WMS : L0
I
B
M
R
I
F
R
T
I
A R T S
INTELLECT COMMERCE 2.0 - SMART RETAILING
PRIL Xchange Framework
Legacy Enterprise Application/i-WMS MDM
Sequence
Management
Kitting
Picking
Light Assembly
Labeling
Packing
Quality Checks
Dispatch Management
Staging
Validations
Loading
Shipping
Order Management
Order
Receiving &
Ranking
Packing
Computation
Order
Fulfilment
Consumption
Reports
Supply Chain
Integration
Broadcast
Management
Validation &
Plausibility
Change
Management
Reconciliatory
Tasks
Analytics & Reporting
i-WMS
Core Modules
• Enterprise Setup
• Inbound
• Outbound
• Inventory Management
Value Added
• i-Analytics
• i-Mobility - RFID
• i-Time & Attendance
Technology
• Service Oriented Architecture (SOA)
• ARTS and RTI
• Enterprise Xf-Xchange Framework
• IBM Retail Integration Framework (RIF)
Core Modules
Key Product Features
Highly configurable Master Data and Warehouse
Layout Management
i-Enterprise Setup
i-WMS
Detailed facility mapping drilled to
storage-bin level • Warehouse Setup
- Warehouse Structure
- Multi –Level Storage Bins and Rack definition
- Aisles and Storage Plan
- Occupancy & Vacancy status
- Staging Areas
- Dock Doors
• Product Setup
- Define Product specific to Warehouse storage
- Set as Volumetric Measurement or Weight Measurement or both
- Set storage, requisitionUnit of Measures
- ContainerizedProduct creation
- PalletizedProduct
- FMCG product definitions
- Set to a standard type in industry – Metals, Apparels, Food Grains, High Value and many more
- Special characteristics– Hazardous,Rain Protect
- RFID characteristicsdefinitions
- Product Cross Reference - link commodities with warehouse products
Highly flexible in configuring complex warehouse structures “30% improvement in product scheduling and sequencing”
Handling units provide flexibility of movement as well as
visibilityinto the contents of a pallet or container.
Product stocks can be managed at a storage-bin level
Key Product Features
Full Control of Product placement within Warehouse
Inbound
i-WMS
Use merchandise distribution
functionality to plan and control
your flow of goods flexibly, enabling
you to move the goods through a
warehouse in an optimal way
• Conduct PUTAWAYbased on Advance Shipment Notice Or GRN
• Automatically set products to PUTAWAYlocations according to matching done by:
- Product Type
- Product dimension
- Product Weight and Volume
• Enable stock release according to FIFO, LIFO
• Quality Check and Quarantine
• PUTAWAYMethodologies – Direct and Directed
• PUT Tickets & Consolidation- Generate instructiondocuments (PUT Tickets)to conduct
routing and placement
• Create Clustered PUT TICKETSfor multiple inbounds. Make clusters according to product
type, vendor and more
• Cross-dockinglets you transport products directly from goods receipt to goods issue,
thereby increasing the number of handling units processed and expediting the fulfillment
of urgent orders while reducing processingand storage costs
PUTAWAY and PICK strategies can be used to assign appropriate bins for placement and picking.
“100% Increase in Storage efficiency with effective Put Away strategies”
Automatic PUTAWAY routing to storage blocs for special attribute products – Hazardous,
Required Refrigeration, Required Security, Fire Protection, and many more...
Key Product Features
Automating Replenishment processing
Outbound
i-WMS
Replenishment based on min and
max levels. Stock levels, EOQ and
demand-based stock requirements
• Handle Requisitionfrom multiple sources – Customer, Another Warehousesites, Shippers /
Vendors
• RequisitionConsolidation
• Automatically validate the requisitionedproducts and their quantities for fulfillment, with
Option to Reject,Modify or Accept with Shortfall in fulfillment
• Defining Release Strategy
• Create multiple Release Orders :
- Clustered by Product Type
- Clustered by Vendor’s Inventory
• Wave Picking
• Pick Area Selection with Automatic guidance to select location according to Product Type,
Vendor Inventory & Pick Area with provision to Manual Picking, Pick Routing and Batch Picking
• Consolidationof Pick
• Dispatch Manifest - Automatic log profile of individual items to be despatched.Allows full
management of the despatch process with Weight and Volumetric Considerations
• Print PICK Lists
• Fully integrated Sales Order Processing with integratedto Dispatch
Control warehouse operations by transforming into an adaptive fulfillment supply chain in which customers,
suppliers and partners share knowledge and resources.
“50% reduction in Order-to-Shipcycles thus increasing Sales”
Manual And Automatic Wave Processing. Requisitions and splititems
can be grouped into waves based on activity area, route, or product
Key Product Features
Fully equipped inventory management solution for complex
warehouse environment
Inventory Management
i-WMS
Space Optimization with validations
to check Vacant Postions • Periodic and Annual Cycle Counts to ensure Book Inventory & Physical Stocks without
hampering the Inbound and Outbound processes.
• Calculates overall stock and gives the ability to have random and most efficientlocations
for stock, offering the most flexible use of the warehouse
• Access multiple product locations including the put away and location of individual pallets
or boxes.
• Enables stock to be moved around in the warehouse providing efficient picking
• Automatic listing of the stock along with its locations according to age, to enable multiple
stock rotation options including oldest product picked first
• Advanced Routing Engine for defining PICK and PUT strategies
• Containerizedproduct creation
• Cost Analysis categorized under Cost of storage & Cost of task
• Run constraintsand restrictionsaccording to product types – such as “How to handle
RefrigerationItems, where to store and where not to allow, what equipment can be used etc”
Delivers inventory visibility across multiple locations, multiple merchandise types and multiple product attributes.
“30% inventory cost reduction associated with decreasing product life cycles”
Cross-docking facility allows direct goods receipt to goods issue, thereby increasing
the number of handling units processed and expediting the fulfillmentof urgent
orders and reducing processing and storage costs
Value Added
Key Product Features
Dynamic Reporting Tool enabling portfolio
maximization and Yield
i-Analytics
i-WMS
i-Analytics has been specifically
designed to create feature-rich
and flexible BI applications which
can solve even the most
complicated reporting and
analytical tasks
• Warehouse activity monitor
• Delivery monitor
- Open inbound deliveries
- Handling unit indicators
- Open outbound deliveries
- Palletteroptimizationreport
• Inventory analytics
• Procurement analytics
• Detailed storage availability status
• Cross docking optimization for incoming deliveries
Power of Analysing data with Key Warehouse Performance Indicators
i-Analytics features the ability to build reports in the designer or using
the Wizard, and export the generated reports to various formats
including PDF, HTML, Excel, CSV, TXT, and RTF
Key Product Features
RFID Enabled Process Automation
i-Mobility - RFID
i-WMS
Item tagging on smart shelves.
Readers detecting withdrawals,
misplacements & thefts
• Unique Identification based on EAN 18, EAN 128 standards
• Linking to Handling Units
• Enable Automation of Good Receipt and Good Issue process
• Inventory Accuracy
• Inventory Visibility
• Theft Reduction
• Multiple Use of same RFID Tag
• Existing IT Systems untouched
• Integrationto Hand Held Devices
• Provision for TAG print and reuseability
Tagging and Automation to Goods Receipt and Issue “100% traceability of goods in-transit and at-post”
RFID-Gate reads each pallette and each carton that
enters or leaves the Warehouse
i-WMS
i-Mobility - RFID
Key benefits
• RFID can improve put away accuracy by automatically associating stored goods
with their actual putaway location, with no operator data entry or bar code
scanning required
•Full-time RFID monitoring could be installed for a secure storage area to provide
theft detection for high-value goods
•Goods are automatically recorded by RFID as they are picked, and the transaction
is checked by the WMS to confirm the picked item belongs with the order
•Tagged goods can be automatically associated with the pallet they’re placed on,
thus saving data entry time
•RFID can validate pallet loads and improve shipping accuracy even if it isn’t used
as part of the picking process.
•RFID can be used to validate the trailer if equipped with an RFID tag.
•By using RFID tags on pallets, drums, racks and other shipping containers to track
their movements and associate them with specific customer shipments,
organizations build an accurate information foundation to recover more of their
assets and manage them more efficiently.
Key Product Features
1000+ Employees at multiple locations;
simple to capture daily attendance
i-Time & Attendance
i-WMS
Achieve 50% reduction in
hardware spent on attendance
capturing systems
• Web Version (i-WMS e-T&A)
• Client Server Version (i-WMS T&A)
Centralized attendance capturing system integratedwith biometric solution or simple log-ins
Perfect replacement to capture attendance record in comparison to a HID device or
biometric solution thus saving maintenanceand integration cost with HR solution
Technology Platform
i-WMS
Key Product Features
The Essence of SOA – Plug & play instead of
conventional ‘Rip and Replace’
Service Oriented Architecture (SOA)
i-WMS
Service-oriented architecture
(SOA) can help retail organizations
simplify complexities and resolve
incompatibilities that may inhibit
data integrity, information
integration and partner
collaboration
• Ecosystemof Partner Content
• Pre-built solution accelerators
• Smart SOA foundation
• IntegratedIndustry softwareplatforms
Providing solution offerings based on industry assets and best practices that enable agile and efficient retail operations
At least 50% savings on application scalability in 5 years
i-WMS
TCO analysed
i-WMS
COPYRIGHT NOTICE
Copyright © 2010 Polaris Retail Infotech Limited
All rights reserved. These materials are confidential and proprietary to Polaris and no part of
these materials should be reproduced, published in any form by any means, electronic or
mechanical including photocopy or any information storage or retrieval system nor should
the materials be disclosed to third parties without the express written authorization of
Polaris Software Lab Limited.
Thank you

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Polaris Retail - Corporate Presentation,All products.pdf

  • 2. Polaris as it looks Today ▪ Over 2 decades of experience in providing Banking, Financial Services & Insurance (BFSI) technology solutions ▪ 10 of the Top 15 Global Banks and 6 of the top 10 Insurance majors, CHOOSE POLARIS to drive process and sub process efficiencies ▪ Amongst the Top 10 IT Services Exporters from India. ▪ Assisting over 250 leading companies to deliver Operating efficiency, agility and speed to market ▪ Focused on Long-Term Customer Relationships with repeat business of over 85% Corporate Overview Quick Facts World’s First CMMI Level 5 Company Financial Highlights Accreditations 10,500+ Employees Revenue ~ $330 Million 29 Relationship Offices across 19 countries 11 Business Solution Centers 5 Near Shore centers Belfast, Toronto, Sydney Chile, Singapore ➢ Zero Debt Company ➢ High Cash Reserves ➢ Healthy Revenue Split across EMEA, America, ASPAC ➢ Listed on Mumbai and National Stock Exchange ➢ NASSCOM Top 10 Company in terms of Revenue
  • 3. Polaris Retail – A part of Polaris Enterprise Solutions Limited PESL is a 100 % subsidiary of Polaris Software labs limited Profile • Over a decade of experience in the Retail domain. • Multi vertical retail solution catering to Lifestyle, Supermarket/Hypermarket, F&B, CD&IT, Gems & Jewels sub-verticals • Rich functional product with comprehensive modules • Standard based Interface Layer with SAP/SAP IS- Retail • Dynamic Analytical Engine • Online/Offline PoS Operations Facts • 300+ Global Retail Brands as customers • 3000+ installations of i-Retail product suite • 50000+ POS powered by i-Retail • Global alliances with technology giants IBM, Microsoft, HP 4 of the Top 5 Cash & Carry Retailers as Clients World’s leading QSR chain Rely on our Expertise
  • 4. PRIL Key Logos Leader in Asian subcontinent and Middle East Choppies Al Kawther Cash-n-Carry Uganda Duty Free JMart Honest Al Ghanim-X-Cite MEA ASIA Metro C&C Carrefour Booker Tesco Barista Total Hariyali Kissan Total Fresh Godrej Numero Uno Indian Terrain Provogue Ritu Kumar Good Things Spa Lifestyle Maspar Industries Honeywell International Media Mart Needs Amartex SEA Royal Sporting House Medicine Shoppe M Studio
  • 6. Retail Solutions i-Retail Solution Set About Installed base RXL (Retail Excel) Retail Excel is an end to end retail management solution with core and value added modules. It has the capability to integrate with third party enterprise applications through a readily configurable middleware. 300+ retailers 3000+ installations 50000+ POS i-Store Intellect Store is a next generation store management solution developed on open standards based SOA (Service Oriented Architecture) and IBM’s Retail Integrated Framework (RIF).The solution is on Java platform and OS independent. The product was launched in 2009 6 retailers 15 installations 100 POS i-F&B i-F&B is a comprehensive and feature rick platform for the F&B industry. World’s first web based solution F&B Industry 100 food retailers 1000 installations 5000 POS XF-Fusion Xf-Fusion Xchange framework provides open integration technologies that support process-centric collaboration among ERP and non-ERP applications, both within and beyond enterprise boundaries Integrated with SAP , Oracle and Legacy ERP/Retailer IT environment
  • 7. Polaris Overview Polaris Retail Overview Product Platforms IRetail IF&B IWMS Technology Platform Business Platform Agenda
  • 8. Polaris Software ▪ Among the top 10 Indian Software Players ▪ World’s first CMMi-Level 5 company ▪ ISO 9001: 2000 Certified ▪ 22 offices worldwide with 7500+ Employees ▪ Outsourcing partner for 10 of the top 15 global banks and 6 of the 10 top global insurance companies ▪ Proven expertise of over 20 years in BFSI ▪ Established Quality Management Practices ▪ Partner Global Leaders ▪ Focused on long term Relationship By nurturing sharp, deep understanding of the life cycle of money in the lives of the individual, communities, banks and FI’s we simplify and make technology to business with a personal touch
  • 9. ▪ 300+ Global Retail Brands as customers ▪ 3000+ installations of i-Retail product suite ▪ 50000+ POS powered by i-Retail ▪ Multi vertical solution : Lifestyle, Supermarket/Hypermarket, F&B, CD&IT, Gems & Jewels ▪ Rich functional product with comprehensive modules ▪ Built on RTI and ARTS standards ▪ Designed on SOA and RIF (IBM) ▪ Global alliances with technology giants ▪ Strong Partner network in MEA and SEA ▪ Fully owned Subsidiary of Polaris Software, leverage its GDM Polaris Retail has a decade of singular focus in Retail Technology Solutions Polaris Retail is Market Leader in Middle East and India
  • 10. i-Retail Installed Base 300+ retail customers, 3000+ installations Polaris Retail plans to expand to 10 countries incl. US & Europe within 2 years MEA SEA INDIA EE NA NEW MARKETS EXISTING MARKETS
  • 11. • Polaris Retail doubles its revenue every 2 years (~CAGR of 40%) • Adds about 60 retail brands annually Growth Drivers 3 Product expansion 2 Country Expansion 1 Account Expansion Rollout of solution in new stores Enterprise services Managed services US, UK, France, Nordic, Switzerland, Singapore, Thailand Products for new sub verticals Advanced solutions for Retail
  • 13. Retail Business Suite SOA enabled retail business suite WMS Next generation retail solution for modern retail Next generation solution for F&B Industry Next generation web-based Warehouse Management Solution
  • 14. iRetail technology solutions to enhance customer retailing experience
  • 15. i-Retail: L0 I B M R I F R T I A R T S M E R C H A N D I S E I N T E L L I G E N C E C U S T O M E R I N T E L L I G E N C E In-Store Merchandizing Demand Replenishment Demand Forecasting MBQ Management Price Optimization Promotions Space Planning & Optimization Visual Merchandizing Transaction Management System PoS Transaction Web Store Multi-Channel Retailing Franchisee Management PDA Billing Goods Receipt Handling Kitting Re-Packing Procurement In-Store Inventory Transactions Stock Allocation Management Inter-Store Transfer Location Management Cycle Counting Sales Order Management Institutional Sales Shop-in-Shops Call Centre In-Store Cash Management Cash Management Sales Audit Session Management Loss Prevention Customer Management Customer Profiling Communication Loyalty Preference Buying Customer Promotions Customer Service Management Footfall Analysis INTELLECT COMMERCE 2.0 - SMART RETAILING PRIL Xchange Framework Legacy Enterprise Application/i-Retail MDM RFID RFID RFID RFID RFID RFID RFID RFID RFID RFID RFID INSURANCE SERVICES PRIVATE LABEL CREDIT CARD MGMT UNIFIED PORTAL SERVICES Credit/Debit Card Mgmt Cheque/TC/ PDC Mgmt GV/Food Coupon Mgmt Foreign Currency RFID Store Financial Accounting
  • 16.
  • 17. i-Retail Core Modules • Master Data Management • Merchandising • Procurement • Replenishment • Inventory Management • Financial Accounting • Point of Sales Value Added • Club & Campaign • i-Loyalty • i-Gift Voucher • i-Analytics • i-Call Centre • i-Mobility • i-Web Store • i-Time & Attendance Technology • Service Oriented Architecture (SOA) • Retail Integration Framework (RIF) • ARTS and RTI compliant • Reduced TCO • Enterprise Xf-Xchange Framework Vertical • Cash & Carry • Lifestyle • i-Retail CD&IT • Supermarkets/Hypermarkets • Gems and Jewellery
  • 19.
  • 20.
  • 21.
  • 22.
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  • 24.
  • 25.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 36.
  • 37. Retail Business Suite – Partner Enabled Products Seamlessly Integrate with SAP IS-Retail
  • 41. Business Value Proposition – Retail Micro Verticals
  • 42. Retail Micro Verticals • Cash & Carry • Lifestyle • CD&IT • Supermarkets/Hypermarkets • F&B • Gems and Jewellery
  • 43.
  • 44. Cash and Carry i-Retail •Web Enabled Customer Registration and Analytics Module •Registering Customer details PAN India through a Portal •Multilevel approval process for customer registration •PDA enabled application for Customer Registration Process •Facility to upload scanned documents for verification •Facility to register High Net Worth Individuals on annual fee/membership basis and payment tracking •Front Office – Cards to be swiped and validated for authenticity •Checkout System – Swiping Customer will be a pre-requisite for starting the billing •Multiple cards for the one customer, their validations and tracking •Soft Block/Hard block of customer cards for definable business rules and conditions •Manual Customer Card entry authorization in checkout Customer and Loyalty Management
  • 45. Cash and Carry i-Retail •Minimum Invoice Value •Centralised Credit Limit Maintenance •Liquor Threshold Validations •Handling of Multiple MRP/Batch/Weight/Deposit Articles •Taxation •Minimum/Maximum Purchase Quantity Settings •Cash Overflow Control •Customer specific pricing •Centralised control and monitoring B2B Centric POS and Backoffice Rules Engine
  • 46. Cash-n-Carry - Client List with USPs Cash -n- Carry ▪ Handling large Customer Data ▪ Handling large no of SKUs in multiple categories ▪ Manage Customer profile ▪ Limited and defined Purchase Quantities ▪ Centralized Promotion Definitions Client References ▪ Metro Cash & Carry ▪ Carrefour India ▪ Booker Wholesale ▪ Honeywell ADI
  • 47. Case Study: Metro Cash-n-Carry ▪ Company with sales turnover of € 55.7 billion, is the third largest trading retailing group in world ▪ Launched the novel concept of Business-to-Business (B2B) Wholesale over the counter in India on mass scale ▪ As a first in Indian retailing environment, Polaris Retail’s Retail Excel Point-of-Sales application has been deployed to carry- out B2B Business sales transactions at Stores ▪ Seamless integration to SAP R/3 and GMS systems ▪ Handling large data volumes where every store has 35-40 billing counters with average store sales of $ 3-4 million per month, where minimum 50000 invoices per month are generated. ▪ Product across the Food, Non-Food & Consumer durable categories having an assortment of 50000 SKUs. ▪ Unique promotion and customer loyalty program specific to B2B operations, seamlessly embedded in Retail Excel Point-Of- Sales application ▪ Handling multi-store customer credit limit tracking ▪ First Check-Out implementationwith Online-Offline capability ▪ First fully integrated system with detailed Promotion and Customer Loyalty engine focused towards B2B operations ▪ With a customer centric approach, merchandise purchased at one store can be refunded at another store Overview Highlights Value Proposition
  • 48. Case Study : Carrefour ▪ Second largest retailer in the world with total turnover of € 108.629 billion ▪ Validation/ Testing of various applications deployed across Supply Chain, Procurement and Financial operations using certified testing methodologies ▪ Carrefour has varied set of applications to perform different retail tasks, these application are highly integrated to each other ▪ Polaris carried out functional testing of Point-Of-Sale application and all the interfacing processes for MDM, Mandala BI & Thales Financial Accounting System ▪ Increased quality due to reduction in defects and identification/ reduction of defects early in the system integration lifecycle ▪ On-time, on budget delivery to business, increased client satisfaction Overview Highlights Value Proposition
  • 49.
  • 50. Lifestyle i-Retail •Configurable 2-D, 3-D matrix for article definitions based on size/color or brand/style •Efficiently manage short product life cycles of fashion goods, driven by trends, seasonal changes and customer reactions •Product development, which includes ideation, trend analysis, and collaboration with all partners in the supply chain •Strategic merchandising plans to optimize cost, quality, and speed •Superior supply chain management, which involves handling the logistics of moving finished goods from the source of supply into stores •Create new brands faster, manage them more effectively, oversee campaign planning and execution, analyze huge amounts of SKU and customer data, and use it to optimize the brand creation •Template to define the Fit, Cut, Style and other attributes for item Merchandise Management
  • 51. Lifestyle i-Retail •Multi company operations •Auto Replenishments based on Stock Levels •Multi Store Dispatches based on Requisition, Sales •Multi Store Transfers , Sales Order based on Requisition, Sales •Enables all combinations of franchisee operations Strong Store Replenishment and Franchisee Management
  • 52. Lifestyle - Client List with USPs Fashion & Lifestyle •Style Based Merchandize Planning •Customer Centric Pomo Definition •Loyalty Programs to Attract Repeat Buying •Franchisee Management Client References •SPA Luxury – Lladro, Rosenthall, Villeroy & Boch •Home & Apparels from Alok Retail • Provogue • Indian Terrain • Cotton King • John Hill/Miss Hill from VIR Retail • Ant from Kaveen Retail
  • 53. Case Study : SPA Luxury ▪ Master Franchisee for Global Brands like Lladro, Rosenthall, Villeroy & Boch, Horseshoe, NAO etc ▪ Target Customer – High Networth Individuals ▪ Polaris Retail Store Management Solution was deployed as end-to-end solution ▪ Multi Brand retail format ▪ Integrated with CRM Solution to offer Customer Analysis ▪ Single Solution to manage multiple brand outlets, multiple formats ▪ Excellent Customer Experience, greeting customer by name, his purchase histopry on the fly Overview Highlights Value Proposition
  • 54. Case Study : Provogue ▪ One of the leading fashion retailer in India, operating with more than 150 stores across India operations diversified in Own- Branded Stores, Multi-Brand Outlets to Managed Mall Services. ▪ 80% Franchisee Driven Business, High Brand Value ▪ Polaris Retail Store Management Solution was deployed with integration to SAP IS Retail ▪ Active Synch Service used for real-time reporting on Sales Trends ▪ Integration with SAP BI ▪ ROI on the complete solution achieved in first year itself ▪ Operational efficiency increased by 30% on account of integrated processes ▪ Effective seasonal planning enabled with availability of trend analysis based on style & color patterns Overview Highlights Value Proposition
  • 55. Case Study : Numero Uno ▪ One of the leading fashion retailer in India, operating with more than 150 stores across India with end-to-end operations ranging from manufacturing to retailing. ▪ SAP IS Retail with AFS and Retail Excel Store Management Solution for stores ▪ On Time, In Budget Project ▪ First IS-Retail implementation in India ▪ First seamless integration between SAP AFS - SAP IS-Retail and Point-Of-Sales application in India ▪ Standard best practices implemented with strict NO to customizations ▪ Reporting and analytical tools and inventory management resulted in reduction of inventory load. ▪ Faster financial consolidation and generation of financial statements. ▪ Enabled improved decision-making for each store. ▪ Up-to-date and instantaneous MIS. ▪ Company able to standardize its IT processes through integration of IS-Retail and BW (business warehouse) systems at the back end. Overview Highlights Value Proposition
  • 56.
  • 57. CD & IT - Client List with USPs CD & IT ▪Interactive multi-channels like KIOSKS & Webstore ▪Demand driven replenishment ▪Extensive Reporting ▪Cross brand promotions. ▪Call Centre Management Client References ▪The Electronics Store ▪iWorld – The Apple Store ▪BAID Electronics Retail Pvt. LTD.
  • 58. i-Retail CD&IT i-Retail •Serial Item maintenance while GRN, Transfers, Sales, Returns •Warranty maintenance, Warranty Claims •Bundling of items •Replenishments on basis of sale •Assortment definitions Effective inventory management
  • 59. i-Retail CD&IT i-Retail •More than 250 combinations of promotions •Sales with serial no. of items makes inventory tracking easier •POS Fraud Watch •Refunds with Serial no. checks warranty available on items •Strong loyalty programme to enable repeat purchase •i-Gift Vouchers with multiple denominations to award customers and used as Tender Dynamic POS Solution
  • 60. Case Study : The Electronic Store ▪ Company having renowned reputation in Indian market with presence across Asia. ▪ Offers over 3000 products spread across more than 150 renowned brands to meet diverse customer needs. ▪ Polaris Retail’s Retail Excel has been deployed to meet end-to-end business requirements for its completed back-end and front-end opertaions ▪ Solution handles varied requirements of different bundling options and enormous amount of campaigns & promotions enabling high degree of customer loyalty. ▪ Customer loyalty program ensuring customer retention and system generating its own gift vouchers . ▪ Handling large data volumes and other daily operations taking place at the store level. ▪ Solution is enabled with unique Mapping tool which maximizes foot-falls of visitors into customers. ▪ Solution provides automatic replenishment that ensures the availability of any particular product at the store. ▪ Fully integrated application covering operations under Sales, Procurement and Finance along with real-time consolidation of data across different stores. Overview Highlights Value Proposition
  • 61. Case Study : iWORLD (Apple) ▪ Largest distributor of Apple products across India. ▪ Offers wide range of Apple products like Mac-book,Mac-pro, I –phone and other apple accessories. ▪ iWorld also caters to a wide variety of Bose, JBL, Vestalife docking stations ▪ Polaris Retail’s SOA based i-store in collaboration with IBM has been deployed to meet end-to-end business requirements for its completed back-end and front-end operations ▪ Solution provide iworld benefits of robustness, high availability and low TCO ▪ Revolutionized the retail operations with its rich back office functionality and operations friendly POS capabilities ▪ iStore application on Linux system potentially brought down the set-up and running cost of retail store software by 50% ▪ System has a flexible integration tool that provides seamless integration with tally. Overview Highlights Value Proposition
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  • 63. Supermarkets/Hypermarkets i-Retail •Multi Price Lists •Separate POS Users, Enterprise Users, User Role and Permission based Transactions •Tender Declaration and Banking •Function Keys for faster billing •Exhaustive list of campaigns •Item Bundling Faster POS , more combination of offers, faster checkout
  • 64. Supermarkets/Hypermarkets i-Retail •Article Assortment on Site, Site Group •Storage Locations- Display, Damage, Sales, Returns •Inter Branch Transfers •Dispatches, Load Sheet •Bill of Material •Handles Scalable Items- Fruit & Veg, Butchery •Takeaway and Bakery Master Data Management and Inventory Management
  • 65. Supermarkets/Hypermarkets - Client List with USPs Supermarkets/Hypermarkets • Handling Large no of Active SKUs • Fresh Products, sold on Weight Basis • Managing more than 5000 tickets per day • Quick Checkouts • Price Checkers Client References • Supreme Foodservices • Vishal Retail • DCM Shriram Group • Godrej Aadhar • J-Mart • Total Hypermarket
  • 66. Case Study : Godrej Aadhar ▪ Chain of Supermarkets across India, with focus on Agro and FMCG retail ▪ Handling more than 2000 tickets per day from each store ▪ Seamless integration between SAP IS-Retail and Polaris Retail’s Retail Excel Store Management solution ▪ Greater synchronization between POS and SAP IS-Retail ▪ Easy to use interfaces have made the usability and user training on application easy with smooth migration from legacy application ▪ Enhanced customer experience ▪ Generation of real-time information there has also been up-to-date and instantaneous MIS. ▪ The system has helped the company in standardizing its IT and business processes through integration of IS-Retail and BW (business warehouse) systems at the back end Overview Highlights Value Proposition
  • 67. Case Study : Choppies Distribution ▪ Company with sales turnover of $ 150 million, is the largest trading retailing group in African Sub-Continent ▪ Only African retailer with formats covering Hypermarkets, Supermarkets, Specialty stores and back-end delivery capabilities ▪ Polaris Retail’s Retail Excel has been deployed to meet end-to-end business requirements of 10 legal entities under one holding company on real-time basis ▪ Solution handles varied requirements of multi-formats ranging from Hypermarkets, Supermarkets to Specialty Stores ▪ Handling large data volumes with Average Store $ 3 millionsales per annum over 20 millionTransactions annually ▪ Real time data consolidation from Stores helped in increasing the cash-flow/ fund-flow visibility from 45 days to 15 days ▪ Fully integrated application covering operations under Sales, Procurement and Finance along with real-time consolidation of data across different legal entities and group holding company Overview Highlights Value Proposition
  • 68. Case Study : JMart ▪ A Leading retailer of UAE, with chain of 24-hour themed supermarkets ▪ Brought unique concept of neighborhood store with fully integrated butchery, home delivery and customer loyalty ▪ SAP IS-Retail has been successfully implemented with Polaris Retails’ Retail Excel Store Management application on store with seamless integration. Project duration was 5 months and it went live at 15 supermarket locations ▪ Seamless integration between SAP IS-Retail and Polaris Retail’s Retail Excel Store Management solution ▪ Launched fully integrated Customer Loyalty and Home Delivery program ▪ Smooth migration from locally developed legacy application to end-to-end integrated, fully blown Enterprise and Store Management application ▪ Easy to use interfaces have made the usability and user training on application easy with smooth migration from legacy application ▪ Reporting and analytical tools and inventory management have resulted in reducing the inventory load ▪ Generation of real-time information there has also been up-to-date and instantaneous MIS. ▪ The system has helped the company in standardizing its IT and business processes through integration of IS-Retail and BW (business warehouse) systems at the back end. Overview Highlights Value Proposition
  • 69. Solution enables complex processes right from Procurement Sales to the accounting part. Gems and Jewellery Product handles all your product specific processes in fine detail • Processesfor Loose Diamond, Gold Bar, Gold Jewellery, Diamond Jewellery • Masters for Gold Rate, Purity, Shape, Color , Clarity • Qualitywise stock segregation of single consignment • Unfixed/FixedPurchase, Purchase Fixing • Payment in Gold • Gold accounting - Sale/Purchase in fine weight • Scrap Purchase , Scrap Melting and Purity process • Itembased and weight based inventory management • Making Charges per set/gram/pcwise entry • Compositionmaster for each article to capture details of stones, gold etc • Completely integrated with RFID for Sales, Purchase and Inventory Challenge in Gems and Jewellery industry is to maintain inventory correctly with rate or without rate. Not only this pricing the product correctly in multiple channels and considering all inputs is a herculean task made easy by Iretail. Product enabled for Gems and Jewellery Industry . Knows exactly what it needs i-Retail Key Product Features
  • 70. Gems and Jewellery i-Retail •Karat wise Purity •Fine Weight •Purity Master •Gold Rate Master •Shape Master •Color Master •Clarity Master •Shape Master •Product Setup for Branded Diamond, Loose Diamond and Gold Master Data Setup
  • 71. Gems and Jewellery i-Retail •Consignment Purchase •Quality control •Consignment Purchase Return •Fixed Purchase •Without reference Purchase Return •Sales to Manufacturer Internal/External •Fixed Sale •Sales Return •Sales Return w/o reference •Quality wise stock segregation of single consignment •Stone Master for clarity, color, shape •Consignment to Sales Tracking •Consignment sales return without invoicing •Purchase Invoice generation full/partial Loose Diamond
  • 72. Gems and Jewellery i-Retail •Unfixed Purchase •Fixed Purchase •Purchase Fixing •Payment in Gold •Payment by Cash &Cheque •Karat based stock codes maintenance •Pure weight/fine weight stock maintenance •Gold accounting - Sale/Purchase in fine weight •Sales to Internal/external customer •Unfixed Rate Sales •Unfixed Sales Rate Fixing •Fixed Sales •Sales Return •Sales Return without reference Gold Bar
  • 73. Gems and Jewellery i-Retail •Fixed/Unfixed Purchase , Purchase fixing •Payment by Gold/Cash/Cheque to internal vendors •Pure weight/fine weight stock maintenance •Gold accounting - Sale/Purchase in fine weight •Sales to Internal customer •Unfixed Sales @ Warehouse and Unfixed Sales Fixing •Direct Fixed Sales •Sales Return with or without reference •Scrap Purchase , Scrap Melting and Purity process •Item based and weight based inventory management •Multicurrency operations for Sale & Purchase cycle •RFID integrated , RFID Tag commissioning and Automatic tag generation •Making charge per set/gram/pcs wise entry available. •Image upload facility for Jewellery Gold Jewellery
  • 74. Gems and Jewellery i-Retail •Consignment Purchase Jewellery •Sales to Internal Customer •Consignment Purchase fixing •Purchase booking @ store •Sales Return with or without reference •Scrap Purchase against Diamond Jewellery •Composition master for each article to capture details of stones, gold etc •Multi description/narration entry facility available. •Gross weight, net weight, pure weight calculation and inventory maintenance •Image upload facility for Jewellery •Cash return facility available. •Provision for marketing margin •Multiple additional charges @ article level on Purchase •RFID based tagging @article creation Diamond Jewellery
  • 75. Gems and Jewellery i-Retail •Multi Branch Accounting , Books of Accounts and Account groups Master •Balance Sheet , Sales & Purchase Registers •Outstanding Reports and Analysis, Accounts Receivable & Payable •Cash & Bank book, Day Book & journal •TDS,FBT & Service Tax •Bank Reconciliations & Interest Calculation •Configurable Statement of A/C •Interest Calculation & Bank Re-conciliation •Depreciation Chart (as per Co. Act / IT Act) •Cost Centers with Grouping •Post dated Cheques facility •De-centralised accounting @ each level with centralized consolidations •Multi Currency Support for all accounting reports •Trial balance, P&L account, balance sheet. Accounting
  • 76. Gems and Jewellery- USPs Gems and Jewellery •Weight based Inventory Management •Purchase Fixing •Product Setup for Branded Diamond, Loose Diamond & Gold •Payment in Gold
  • 78. iF&B SERVE YOUR CUSTOMERS BETTER! Intuitive and Intelligent software solutions to help you serve smarter, faster and better
  • 79. Need of a software to enable operations supporting multiple formats and enables control over business Challenges faced in F&B Industry Management needs a tool to aid in Projection of future sales • Keeping track of Orders Placed • Keepingtrack of Orders in Kitchen • Forecast Sales Accurately • Stock Procurement and maintenance • EffectiveRecipe management to control cost • Reportsto aid decision making • Maintain customers and remember their preferences • EffectivePromotions Need a faster POS which is user friendly and gives control over kitchen management along with effective procurement and replenishment which ensures availability of items as per demand. Studies suggest that F&B industry thrives on repeat business. Need of the hour is to have a software enable effective customer management among others as a priority. i-F&B Challenges
  • 80. iF&B Delivers a Superior Customer Serving Experience i-F&B Supports Multiple Formats Enables : Discounts Promotions Gift Vouchers Coupons Management Tool to forecast sales Exhaustive Reports for analysis and action Higher Levels of Security = Tight Control over Business Employee Role User Permissions Levels of Authorisation Item Based Restrictions Till level Authorisations Attendance based Transactions and many more…
  • 81.
  • 82. i-F&B : L0 M I C R O S O F T T E C H N O L O G Y W E B E N A B L E D I N V E N T O R Y & S T O C K I N T E L L I G E N C E C U S T O M E R I N T E L L I G E N C E Inventory Management Recipe Definition Demand Forecasting MBQ Management Price Optimization Promotions Projection Planning Kitchen Production Transaction Management System Fine Dine Take Away Multi-Channel Retailing Home Delivery Mobile Ordering Goods Receipt Handling Combo Generation Re-Packing Procurement Inventory Management Stock Allocation Management Sub Recipe Creation Location Management Cycle Counting Web Ordering Catering & Banquete Q S R Call Centre Cash Management Cash Management Sales Audit Session Management Loss Prevention Customer Management Customer Profiling Communication Loyalty Preference/ Suggestive Ordering Customer Promotions Customer Service Management Footfall Analysis PRIL F&B : The Next Generation Web Based F&B Solution PRIL Xchange Framework Legacy Enterprise Application/i-F&B MDM RFID RFID RFID RFID Credit/Debit Card Mgmt Cheque/TC/ PDC Mgmt GV/Food Coupon Mgmt Foreign Currency Financial Accounting
  • 83. i-F&B Core Modules • Master Data • Fine Dine • Delivery & Takeaway • Procurement • Inventory Management • Financial Accounting • Point of Sales Value Added • Projection and Planning • i-Analytics • Recipe Management • i-Campaigns • i-Time & Attendance • i- Gift Voucher Technology • Service Oriented Architecture (SOA) • Enterprise Xf-Xchange Framework
  • 85. Key Product Features Product enables exhaustive master management Master Data i-F&B Security features enables restrictions at outlets for selling certain items , limited quantity setup among others • Hierarchy Setup- Multiple Organizations,Business Rules and Financial Year • Configurable Printing Preferences • Multi currency operations • Kitchen-Printer-Itemassociation • Customer Category configurationsupto ‘n’ level • Credit Customer Operations • Covers VAT, CST/LST and Cess Operations • SP Repricing Organizationwise, Customer Category wise • Multiple Item Codes for Vendor , Organization,PLU Code • Types of Items as Finished , Semi Finished, Raw material • Module Linking to Item , Modifiers and Add-ons association,Combo Item and Replacements • Recipe - Yield based calculation,Costing on constituentitem , Preparation Instructions • User Roles and Permissions Control your business through Business Preferences and Transaction related restrictions . • Define rules, create and organize data in most effective and structured way •
  • 86. Key Product Features Effectively Manage Dine-In & Table Reservations. You’ve never worked like this before! Fine Dine i-F&B Superior customer experience through efficient table inventory, tracking customer seating and dining preferences • Powerful table reservation with options to check table availability, manage customer reservation record, cancel preference. • Table management provides attach table, split table and transfer table functionality. • Simple and effectivePOS interface that makes the transactionprocess easy • Integratedwith handheld device for taking orders at the table • Process check on an individual, combined or split basis Simple and well organized Dine-In with reservation systempowered by Mobile ordering to bring the technology at the table. “Achieve 40% enhanced OTS (Order-to-Service)time per table” • ReservationManagement • Split and Merge bill functionalities • Mobile ordering system
  • 87. Key Product Features Effective delivery and Take Away solution for all possible formats Delivery & Take-Away i-F&B Workflow based tracking of production • Simple and Easy to use touch screen based Take-Away Ordering system • Designed for minimum keystrokes • Automatic KOT generated in kitchen according to the scheduled time for the order, based on the preparation time of the recipe. Enabling reduction in order to delivery cycle • Kitchen Monitor Displays orders in waiting • Delivery Management gives bettercontrol of delivery team. • Order tracking based on Salesmen, Delivery Boy, & Customers • Dynamic customer search based on Phone Number, Name, Previous Order History etc • Centralized Call Center System to manage Online-Ordering • Automatic calculation of portions weight • Automatic calculation of costs • Comparison of actual cost of sold portions to the theoreticalcosts Simple, secure and centralized Delivery and Take Away solution with enhanced Kitchen Monitor and Driver Management. “Achieve 20% reduction in delivery time with KOT Automation” • Provides advanced features like “Specify Modifiers, Add-On & Preparation Instructions” • Keep track of Delivery team for enhanced deliverymanagement. “Achieve customer delightthrough on-screen tracking of previous history based on taste and buying preferences.”
  • 88. Key Product Features A fully equipped solution for seamless inventory management Inventory Management i-F&B Perpetual Inventory for uninterrupted operations during stock take is the key advantage • Pre sales analysis through Projectionand Planning gives better vision to maintain inventory, based on projected sales. • Multi level authorizationbased on stock through purchase and transfers between stores and central kitchen • Keeps track of Damage, Expiry and Wastage. • Central Kitchen can produce the items exactly based on the stock requisition raised from the stores Delivers inventory visibility across multiple locations and F&B business “20% reduction in Stock Wastages and Stock-Outs” Projection and Planning gives vision for stock in advance, hence reduces the wastage. Stock Requisition provides controlled and very clear information to central kitchen for production
  • 90. Key Product Features Fully integrated Point-Of-Sales Solution Point-of-Sales i-F&B Efficient guest services through effective coordination between the front and back office • Ergonomically designed POS interface simplifying ordering process • Auto-printingof KOTs in kitchen plus optional printing of master KOT for service staff • Direct feed to KOT Monitor • Thin-Clientoperates on Windows based touch screen hardware, handheld mobile devices & Desktops • Provides advanced features like Add Condiments, Specify Modifiers, Add Comments for the kitchen, Diner Profiling,Service cycle updates, Discounting,Account for tips, Split checks and Multi-mode settlement • Integratedto hand-held devices used for order taking, thus increasing rush-hour throughput • Individual, combined or split mode bills processing • Highly customizable Loyalty and Promotions Modules Web Based Point-Of-Sale specifically designed for F&B operations in Dine-In, Quick Service Restaurants, Food Courts , Take-Aways, Home Delivery & Cafeterias. “Achieve 15% increase in Sales with dynamic CustomerLoyalty & Promotions Engine” Table status is displayed by stage in the service cycle, Leading to better table management and more turnaround of covers
  • 91. iF&B POS- Module Features Ta k e a w a y •Repeat Order •Token Generation •Hold Order •Recall Order •Cancel Hold Order •Seat In or Takeaway •Car No Details •Customer favorites •Service Time based Alerts •Refund Bill/Item •Duplicate Bill D i n i n g •Reservation and Cancellation •Attach and Detach Table •Transfer Order •Transfer Waiter •Merge Bill •Split Bill •Duplicate Check •Duplicate Bill •Cancel Order •Order Priority •Customer favorite •Service Time based Alerts •Refund Bill/Item P i c k u p •Repeat Order •Recall Order •Auto KOT Sending based on Pickup Time •Cancel Pending Order •See Pending Orders for Pickup •Customer History •Service Time based Alerts •Refund Bill/Item •Duplicate Bill H o m e D e l i v e r y •Driver Management •Assign Float to Driver •Multiple Addresses saving for Customer •Order Remarks •Customer Remarks •Delivery Area based Delivery •Easy search for customer for fast operation •Priority for Orders •Service Time based Alerts •Refund Bill/Item •Duplicate Bill
  • 92. iF&B POS- Other Features T r a n s a c t i o n s •Cashier Transfer •Tender Audit & Declaration •Cheque Receipt & Return •Credit Customer •Limited Qty transactions •Paid In- Paid Out •Discount •Additional Charges •Tax Setup •Lock System •Attendance based Transactions O t h e r F e a t u r e s •Configurable Login Screen •Sales Shift •Day Management •Quick Screens •Campaign Engine •Multiple Tender •Open Price •Terminal Preferences •No Sale •Layout on Item Category •Operates on Windows Touch Screen , HTT, PC R e p o r t s o n P O S •Review Sold Bill •Review Sold Items •Review Delivered Orders •Review Cancelled Orders •Review Refunded Bills •Sales Report •Z report •Driver Declaration Summary
  • 94. Key Product Features Management Tool to forecast Sales Projection and Planning i-F&B Projection and Planning enables to plan the procurement better having the insight into future sales • Weekly Sales Projection • Monthly Sales Projection • Periodic Sales Projection • Projection Item Level and Total Sales Value • Based on Past Data Project , Plan , Procure , Replenish and then sell it in more quantities Detail of projected sales upto item level lets you know which item to procure more and accordingly publish targets for your business.
  • 95. Projection and Planning Projection and Planning Stock Requisition Transfers and Production Sales Dining Takeaway Bar Pickup Home Delivery Projection & Planning is efficient driver for all your operations
  • 96. Key Product Features Dynamic Reporting Tool enabling portfolio maximization and Yield i-Analytics i-F&B i-Analytics has been specifically designed to create feature-rich and flexible BI applications which can solve even the most complicated reporting and analytical tasks • Recipe Monitoring - Cost analysis - Sales analysis - Profitabilityvs Manufacturing • Inventory Analytics - Consumption summary - Stock ledgers - Ageing report - Wastage analysis - Proper vs Planned analytics • Sales Analytics - Item wise profitability analysis - Day/hour/monthly sales - Collections analysis - Bill wise sales analysis - Cancelled/abandonedorders - Customer analytics Power of Analysing data with Key F&B Performance Indicators i-Analytics features the ability to build reports in the designer or using the Wizard, and export the generated reports to various formats including PDF, HTML, Excel, CSV, TXT, and RTF
  • 97. Key Product Features Flexible Recipe system to automate production Recipe Management i-F&B Advanced Recipe module with enhanced costing for recipe planning • Highly organized Recipe Definition to define new dish/ recipe production sequences • Advanced features production automation with tracking of raw material and ingredients to be used in finished items. • Stock tracking during production • Flexibility and ease at Central Kitchen to produce items based on Stock Requisitionraised from store(s). • Flexible costing of Recipe with additional charges like labour, electricity etc. Recipe production provides the flexibility to produce the item at central kitchen or store. “Enhances Margin and Profitability Analysis across recipes” Effective Recipe Management achieves cost control and analysis. Highly flexible auto or manual production system based on item consumption
  • 98. Key Product Features Create combinations of promotions across product categories with features of coupon redemption, happy hours among others i-Campaigns Happy Hours allow you to run campaigns for a time period , on selected days • Module based campaigns • Configurationfor Multiple Organizationsite , Time period based, Day Based, Happy Hours • Customer Category based • Item Level and Invoice level Promotions • Types of Promotions- Qty Free, % Off, Amount off, Fixed Price, Loyalty Points, Message Printing on Invoice • Coupon Redemption and Coupon Generationprocess Reports on Campaigns efficiency enables you to formulate campaigns for popular items as per the business scenario. Ensure your repeat business with issue of coupons applicable on customer next’s transaction. i-F&B
  • 99. Key Product Features 1000+ Employees at multiple locations; simple to capture daily attendance i-Time & Attendance i-F&B Achieve 50% reduction in hardware spent on attendance capturing systems • Web Version (i-F&B e-T&A) • Client Server Version (i-F&B T&A) Centralized attendance capturing system integratedwith biometric solution or simple log-ins Perfect replacement to capture attendance record in comparison to a HID device or biometric solution thus saving maintenanceand integration cost with HR solution
  • 100. Key Product Features End to end module for rewarding your customers i-Gift Voucher i-F&B Print your own Gift Vouchers and show the customers you value them • Centralized/Decentralized • Transfer of Gift Vouchers to organisations • Multiple or Single redemption Centralized GV’s gives the convenience to the customers to dine whereverthey want GV’s prove to be a valuable asset to your organization. It results in repeat business and expands your market.
  • 102. Key Product Features The Essence of SOA – Plug & play instead of conventional ‘Rip and Replace’ Service Oriented Architecture (SOA) i-F&B Service-oriented architecture (SOA) can help retail organizations simplify complexities and resolve incompatibilities that may inhibit data integrity, information integration and partner collaboration • Ecosystemof Partner Content • Pre-built solution accelerators • Smart SOA foundation • IntegratedIndustry softwareplatforms Providing solution offerings based on industry assets and best practices that enable agile and efficient retail operations At least 50% savings on application scalability in 5 years
  • 104. Key Product Features Ground-breaking solution to configure stores for seamless integration with high-end Enterprise Enterprise Xf-Xchange Framework i-F&B Pre-configured middleware of i-F&B that offers seamless and dynamic data exchange with legacy application environment of retailer • Standard based process integration • Integrationknowledge management • Pre-packagedintegration content • Heterogeneouslandscape connectivity A framework for transformation that creates flexibility and accelerates the deployment and integration of multiple retail solutions Xchange framework provides open integration technologies that support process-centric collaboration among ERP and non-ERP applications, both within and beyond enterprise boundaries
  • 105. Technical features Fully Web POS solution Built on Silverlight Technology SOA Architecture Based system Scalable Architecture SAAS Ready Platform Independent Client Technical Features
  • 106. Technological Stack Application Block Optional Components Block Database Block User Interface Block User Interface Framework ASP. Net 3.5 Silver Light 2.0 IIS 7.0 C# 3.5 Reporting Services 2008 MSMQ SQL Server 2008
  • 109. Deployment Architecture - Decentralised
  • 110. Business Value Proposition – Across Formats
  • 111. iF&B - Client List with USPs iF&B •Mobile ordering system • Reservation Management • Web based Point-Of-Sale • Integrated Inventory and Recipe Management Client References •Little Caesers Pizza •Second Cup •Gelato Vinto •Go Chaatz •FLIP
  • 112. • Little Caesars is a pizza chain,Claims to be the largest carry-out pizza chain in the world. • Little Caesars has now been evolved across the nation both into company owned and franchise Owned outlets. • As a first in Food & Beverage Industry, Polaris Retail’s iF&B Point-of-Sales,Inventory application has been deployed to carry-out the process across the stores. • Real Time access to inventory availability (Including inventory at ‘source’ and at ‘transit’). • Real Time access to order history and customer order status. • Handling large data volumes where every outlet has 3-4 billing counters with high volumes of sales and push pull mechanism of high volume data with respect to hierarchy of the organization. • Profitability analysis at transaction level. • Detailed Reports for custom generation. • Tracks each and every product at its most basic level from when it leaves the vendor warehouse until it arrives at the specified location of the end customer. Case Study: Little Caesers Pizza Overview Highlights Value Propositio n
  • 113. • Second Cup largest Canadian-owned specialty coffee retailer • Second Cup has 340 cafes across Canada and over 50 cafe’s internationally. • Business process is into formats like Take away, Seat-In. • Solution provides tracking of seat-In orders with option of holding an order. • Solution has a distinct unique feature of controlling of all sought of pilferages that are very Frequent in coffee shop retailing. • Easy to use interfaces have made the usability and user training on application easy with smooth migration from legacy application. • Fully integrated application covering operations under Sales, Back-end sales and inventory along with real-time consolidation of data across different legal entities. Case Study: Second Cup Overview Highlights Value Propositio n
  • 114. ▪ An Italian ice cream venture Gelato Vinto started by famous fashion designer entrepreneur Mr. Vijay Arora that is spread across India. ▪ Only Gelato retailer that has presence in PAN India also having variety of more than 5000 Gelato’s. ▪ Polaris Retail iF&B has been deployed to meet end-to-end business requirements of all the outlets spread across India on real time basis. ▪ Solution gives seamless integration with both Tally and Weighing machine for best retail Operation. ▪ Solution has a distinct unique feature of controlling of all sought of pilferages that are very ▪ Frequent in ice cream retailing. ▪ Real time data consolidation from Stores helped in increasing the cash-flow/ fund-flow visibility from 45 days to 15 days. ▪ Fully integrated application covering operations under Sales, Back-end sales and inventory along with real-time consolidation of data across different legal entities. Case Study: Gelato Vinto Overview Highlights Value Propositio n
  • 115. ▪ Go Chaatz is brand owned by ‘Yes India Hospitality Services Pvt Ltd’ A joint venture Company funded by the promoters of Radisson Hotels. ▪ Go Chaatz has now been evolved across the nation both into company owned and franchise Owned outlets. ▪ As a first in Indian Food & Beverage Industry, Polaris Retail’s iF&B Point-of-Sales, Inventory application has been deployed to carry-out the process across all the stores. ▪ Handling large data volumes where every outlet has 3-4 billing counters with high volumes of sales and push pull mechanism of high volume data with respect to hierarchy of the organization. ▪ Unique promotion and Campaign program specific to B2C operations, seamlessly embedded in PRIL-FNB Solution. ▪ Handling multi-store customer credit limit tracking. ▪ Provides the end to end visibility needed across purchasing, inventory management, manufacturing and sales to support comprehensive cost and profit analysis. ▪ First Check-Out implementationwith Online-Offline capability ▪ First fully integrated system with detailed Promotion and Campaign engine focused towards B2C operations ▪ With a customer centric approach, solution is very flexible to use.. Case Study: Go Chaatz Overview Highlights Value Propositio n
  • 116. ▪ Only retailer that has come with the new concept of Hand Made organic Pizza and other Live kitchen activities. ▪ Business process is into all formats like Fine-Dine, Take Away,Delivery,Pick up. ▪ Have complete kitchen Order Management where through ticketing system orders are made and been served. ▪ Having distinct features of tracking drivers, calculating the average time for the order to get delivered through Driver Management System. ▪ Accurately Tracks inventory so you need not worry about incorrect inventory counts and associates problems. ▪ Reporting and analytical tools and inventory management have resulted in reducing the inventory load. There has been faster financial consolidation and generation of financial statements as everything is on a real-time basis. This has also enabled reporting for each store for improved decision-making. Case Study: FLIP Overview Highlights Value Propositio n
  • 118. iWMS MANAGE YOUR WAREHOUSE BETTER! create efficient warehouse to support smooth supply chain
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  • 120. i-WMS : L0 I B M R I F R T I A R T S INTELLECT COMMERCE 2.0 - SMART RETAILING PRIL Xchange Framework Legacy Enterprise Application/i-WMS MDM Sequence Management Kitting Picking Light Assembly Labeling Packing Quality Checks Dispatch Management Staging Validations Loading Shipping Order Management Order Receiving & Ranking Packing Computation Order Fulfilment Consumption Reports Supply Chain Integration Broadcast Management Validation & Plausibility Change Management Reconciliatory Tasks Analytics & Reporting
  • 121. i-WMS Core Modules • Enterprise Setup • Inbound • Outbound • Inventory Management Value Added • i-Analytics • i-Mobility - RFID • i-Time & Attendance Technology • Service Oriented Architecture (SOA) • ARTS and RTI • Enterprise Xf-Xchange Framework • IBM Retail Integration Framework (RIF)
  • 123. Key Product Features Highly configurable Master Data and Warehouse Layout Management i-Enterprise Setup i-WMS Detailed facility mapping drilled to storage-bin level • Warehouse Setup - Warehouse Structure - Multi –Level Storage Bins and Rack definition - Aisles and Storage Plan - Occupancy & Vacancy status - Staging Areas - Dock Doors • Product Setup - Define Product specific to Warehouse storage - Set as Volumetric Measurement or Weight Measurement or both - Set storage, requisitionUnit of Measures - ContainerizedProduct creation - PalletizedProduct - FMCG product definitions - Set to a standard type in industry – Metals, Apparels, Food Grains, High Value and many more - Special characteristics– Hazardous,Rain Protect - RFID characteristicsdefinitions - Product Cross Reference - link commodities with warehouse products Highly flexible in configuring complex warehouse structures “30% improvement in product scheduling and sequencing” Handling units provide flexibility of movement as well as visibilityinto the contents of a pallet or container. Product stocks can be managed at a storage-bin level
  • 124. Key Product Features Full Control of Product placement within Warehouse Inbound i-WMS Use merchandise distribution functionality to plan and control your flow of goods flexibly, enabling you to move the goods through a warehouse in an optimal way • Conduct PUTAWAYbased on Advance Shipment Notice Or GRN • Automatically set products to PUTAWAYlocations according to matching done by: - Product Type - Product dimension - Product Weight and Volume • Enable stock release according to FIFO, LIFO • Quality Check and Quarantine • PUTAWAYMethodologies – Direct and Directed • PUT Tickets & Consolidation- Generate instructiondocuments (PUT Tickets)to conduct routing and placement • Create Clustered PUT TICKETSfor multiple inbounds. Make clusters according to product type, vendor and more • Cross-dockinglets you transport products directly from goods receipt to goods issue, thereby increasing the number of handling units processed and expediting the fulfillment of urgent orders while reducing processingand storage costs PUTAWAY and PICK strategies can be used to assign appropriate bins for placement and picking. “100% Increase in Storage efficiency with effective Put Away strategies” Automatic PUTAWAY routing to storage blocs for special attribute products – Hazardous, Required Refrigeration, Required Security, Fire Protection, and many more...
  • 125. Key Product Features Automating Replenishment processing Outbound i-WMS Replenishment based on min and max levels. Stock levels, EOQ and demand-based stock requirements • Handle Requisitionfrom multiple sources – Customer, Another Warehousesites, Shippers / Vendors • RequisitionConsolidation • Automatically validate the requisitionedproducts and their quantities for fulfillment, with Option to Reject,Modify or Accept with Shortfall in fulfillment • Defining Release Strategy • Create multiple Release Orders : - Clustered by Product Type - Clustered by Vendor’s Inventory • Wave Picking • Pick Area Selection with Automatic guidance to select location according to Product Type, Vendor Inventory & Pick Area with provision to Manual Picking, Pick Routing and Batch Picking • Consolidationof Pick • Dispatch Manifest - Automatic log profile of individual items to be despatched.Allows full management of the despatch process with Weight and Volumetric Considerations • Print PICK Lists • Fully integrated Sales Order Processing with integratedto Dispatch Control warehouse operations by transforming into an adaptive fulfillment supply chain in which customers, suppliers and partners share knowledge and resources. “50% reduction in Order-to-Shipcycles thus increasing Sales” Manual And Automatic Wave Processing. Requisitions and splititems can be grouped into waves based on activity area, route, or product
  • 126. Key Product Features Fully equipped inventory management solution for complex warehouse environment Inventory Management i-WMS Space Optimization with validations to check Vacant Postions • Periodic and Annual Cycle Counts to ensure Book Inventory & Physical Stocks without hampering the Inbound and Outbound processes. • Calculates overall stock and gives the ability to have random and most efficientlocations for stock, offering the most flexible use of the warehouse • Access multiple product locations including the put away and location of individual pallets or boxes. • Enables stock to be moved around in the warehouse providing efficient picking • Automatic listing of the stock along with its locations according to age, to enable multiple stock rotation options including oldest product picked first • Advanced Routing Engine for defining PICK and PUT strategies • Containerizedproduct creation • Cost Analysis categorized under Cost of storage & Cost of task • Run constraintsand restrictionsaccording to product types – such as “How to handle RefrigerationItems, where to store and where not to allow, what equipment can be used etc” Delivers inventory visibility across multiple locations, multiple merchandise types and multiple product attributes. “30% inventory cost reduction associated with decreasing product life cycles” Cross-docking facility allows direct goods receipt to goods issue, thereby increasing the number of handling units processed and expediting the fulfillmentof urgent orders and reducing processing and storage costs
  • 128. Key Product Features Dynamic Reporting Tool enabling portfolio maximization and Yield i-Analytics i-WMS i-Analytics has been specifically designed to create feature-rich and flexible BI applications which can solve even the most complicated reporting and analytical tasks • Warehouse activity monitor • Delivery monitor - Open inbound deliveries - Handling unit indicators - Open outbound deliveries - Palletteroptimizationreport • Inventory analytics • Procurement analytics • Detailed storage availability status • Cross docking optimization for incoming deliveries Power of Analysing data with Key Warehouse Performance Indicators i-Analytics features the ability to build reports in the designer or using the Wizard, and export the generated reports to various formats including PDF, HTML, Excel, CSV, TXT, and RTF
  • 129. Key Product Features RFID Enabled Process Automation i-Mobility - RFID i-WMS Item tagging on smart shelves. Readers detecting withdrawals, misplacements & thefts • Unique Identification based on EAN 18, EAN 128 standards • Linking to Handling Units • Enable Automation of Good Receipt and Good Issue process • Inventory Accuracy • Inventory Visibility • Theft Reduction • Multiple Use of same RFID Tag • Existing IT Systems untouched • Integrationto Hand Held Devices • Provision for TAG print and reuseability Tagging and Automation to Goods Receipt and Issue “100% traceability of goods in-transit and at-post” RFID-Gate reads each pallette and each carton that enters or leaves the Warehouse
  • 130. i-WMS i-Mobility - RFID Key benefits • RFID can improve put away accuracy by automatically associating stored goods with their actual putaway location, with no operator data entry or bar code scanning required •Full-time RFID monitoring could be installed for a secure storage area to provide theft detection for high-value goods •Goods are automatically recorded by RFID as they are picked, and the transaction is checked by the WMS to confirm the picked item belongs with the order •Tagged goods can be automatically associated with the pallet they’re placed on, thus saving data entry time •RFID can validate pallet loads and improve shipping accuracy even if it isn’t used as part of the picking process. •RFID can be used to validate the trailer if equipped with an RFID tag. •By using RFID tags on pallets, drums, racks and other shipping containers to track their movements and associate them with specific customer shipments, organizations build an accurate information foundation to recover more of their assets and manage them more efficiently.
  • 131. Key Product Features 1000+ Employees at multiple locations; simple to capture daily attendance i-Time & Attendance i-WMS Achieve 50% reduction in hardware spent on attendance capturing systems • Web Version (i-WMS e-T&A) • Client Server Version (i-WMS T&A) Centralized attendance capturing system integratedwith biometric solution or simple log-ins Perfect replacement to capture attendance record in comparison to a HID device or biometric solution thus saving maintenanceand integration cost with HR solution
  • 133. i-WMS
  • 134. Key Product Features The Essence of SOA – Plug & play instead of conventional ‘Rip and Replace’ Service Oriented Architecture (SOA) i-WMS Service-oriented architecture (SOA) can help retail organizations simplify complexities and resolve incompatibilities that may inhibit data integrity, information integration and partner collaboration • Ecosystemof Partner Content • Pre-built solution accelerators • Smart SOA foundation • IntegratedIndustry softwareplatforms Providing solution offerings based on industry assets and best practices that enable agile and efficient retail operations At least 50% savings on application scalability in 5 years
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  • 137. COPYRIGHT NOTICE Copyright © 2010 Polaris Retail Infotech Limited All rights reserved. These materials are confidential and proprietary to Polaris and no part of these materials should be reproduced, published in any form by any means, electronic or mechanical including photocopy or any information storage or retrieval system nor should the materials be disclosed to third parties without the express written authorization of Polaris Software Lab Limited. Thank you