Technology tools can help improve the efficiency and success of your employee recognition program.

1. Renovate Your
Recognition With Better
Technology Tools

2. Steve Boyce
INXPO
Karen Turner
USMotivation
Today’s Hosts

3. We’d like to hear from you!
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5. social
recognition
mobile
recognition
online rewards and
recognition platforms
gamification
Recognition + Technology = RecKnowlogy

6. Why you Need a
Recognition Program
Gallup estimates disengaged employees
cost the U.S. workforce up to $450-550
billion in lost productivity
Towers Watson found operating income
improved 19% over the course of a year in
companies with high levels of employee
engagement
33% of employees in North America
are disengaged
Companies with engaged employees
have 18% more productivity

7. The Benefits of Technology in
Recognition Programs
One of the most effective practices to recognize
employees is leveraging technology to make recognition
easier to do, more flexible and more frequent.
– Stacia Sherman Garr, Bersin & Associates
”
”

8. Survey Says!
What do you think is the biggest benefit technology
offers recognition programs?
• wider access to recognition programs for all employees
• more frequent recognition
• encourages peer-to-peer recognition—puts recognition in
employees’ hands
• enables better reporting and analytics
• automates administration, saves time
• lower cost of delivery

9. Survey Says again!

10. Types of Technology Tools
Online Rewards and Recognition Platforms
• points-based programs
• total recognition, service anniversaries, on-the-spot rewards
• full suite of services or self serve
• tracking, reporting, analytics
• various types of rewards
• ability to run multiple program types

11. Online Rewards and Recognition Platforms
Best Practices for R&R systems
compelling
graphics
easy
navigation
branding
program
info/FAQs
reward and
merchandise
information
program
communication

12. Online Rewards and Recognition Platforms
Scalable for types of programs
Wellness
Service
Performance
Safety Training

13. Online Rewards and Recognition Platforms
Best practices:
• incorporate peer-to-peer reward functionality to empower employees
• ensure the system captures the right data for more accurate reporting
• incorporate method for feedback from employees and capture it
• include metrics that measure a variety of analysis
Overall objective:
Align tools/programs with business objectives
Align with
goals
Empower
people
Capture
data
Get feedback
Measure,
analyze

14. Detailed Reporting for Analytics

15. Types of Technology Tools
Social Recognition Systems
Benefits:
• collaborative
• public recognition
• cost-effective
• encourages peer recognition
• compliment formal recognition program
• private or public
• recognition can be searched,
commented on, liked

16. Types of Technology Tools
Social Recognition Systems
Public Platforms
Facebook
Twitter

17. Types of Technology Tools
Social Recognition
Private Platforms
Company Intranets
External social
platforms

18. Types of Technology Tools
Social Recognition
Private Platforms
Updates by leadership that include
employee recognition

19. Types of Technology Tools
Social recognition can be a stand alone system, part of a rewards and recognition
platform or integrated into a company intranet/website.
Best practices:
• implement a social media policy
• use company branded social sites
• have an editorial gatekeeper
• encourage employees to engage
• stay updated on technology/social platforms
• encourage adoption throughout the organization with training and executive
sponsorship

20. Types of Technology Tools
Mobile Recognition
• 46% of Americans own a smart
mobile device*
• Telecommuting will rise to
include 43% of U.S. workers by
2016**
• By 2015 mobile web will surpass
internet desktop use***
• A recent IRF/CMI poll showed
more than 1 in 10 incentive
planners now use a mobile
application to display program
progress or enhance attendee
experiences onsite.****
*American Life and Pew Internet Project
**Forrester
***Morgan Stanley
****Incentive Research Foundation

21. Types of Technology Tools
Mobile Recognition
Benefits:
• enables on-the-go recognition
• low cost of delivery
• wider access for employees
Best Practices:
• consider all platforms
• choose experienced
vendors/developers with experience
in R&R
• assign content team
• keep content current/echo website
experience
• encourage adoption throughout the
organization with training and
executive sponsorship

22. Types of Technology Tools
Mobile Recognition
Mobile optimized social recognition programs

23. Gamification
By 2014, 70% of Global 1000 organizations
will use gamification as the primary
mechanism to transform business
operations*
Benefits:
• competition among employees
increases engagement
• applications for training,
e-learning, wellness and safety
• appeals to younger employees
• can be used across platforms
*Gartner

24. Gamification
Examples of gamification elements for recognition:
• earn points/badges for behavior
• include social/chat area to promote/celebrate accomplishments
• include visual icons like medals or leaderboards
• ensure game is aligned with behavior objects/program goals
• consider rewards that will keep participants engaged
• can tie into a more formal recognition system

25. Q&A

26. For more information please visit us at www.usmotivation.com or
email us at information@usmotivation.com our office is located at
7840 Roswell Road Bldg.100 Atlanta, GA 30350