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Manager Tools
Who Are They and What Can They Offer Me?
What is
Manager
Tools?
• Award Winning Business Podcast
• Two Primary Speakers: Mark Horstman And Mike
Auzenne (oh-ZAN)
• Freemium Companion Website: Manager-Tools.com
• Free Forums
• $ubscribe For Unlimited Show Note Downloads
• Various Professional And Career Products
Available A La Carte
• Three Full Day Facilitated Trainings
• Business Consulting Firm
• Two Books
Why Does
Manager Tools
Exist?
• Their Mission
• Every Manager Effective®
• Every Professional Productive®
• Share The Guidance Mark Provided As
A Consultant
• Create A Large Audience By Giving The
Podcast Away
• Monetize Services To Fund The Firm
What’s Different About Their Approach/POV
Focus On Management
And Avoid Leadership
Focus On Actions And
Deemphasize Theory
Focus On Teachable
Proxies And
Deemphasize Anecdotes
Focus on Behavior and
Deemphasize Attitude
Primary Areas of Focus
Subject Podcasts Trainings Books
Management Trinity 100’s Effective Manager Conference
Effective Manager Video Course
Trinity Rollout Emails
The Effective Manager
Communication 100’s Effective Communicator Conference
Effective Communicator Video Course
Online DISC Assessment
Effective Relationships Bundle
—
Hiring >50 Effective Hiring Manager Conference
Effective Interviewer Video Course
Online Interview Creation Tool
The Effective Hiring
Manager
“There’s A Cast For That”
• How To Handle Body Odor
• Effective Hiring: Set the Bar High!
• My Direct is Resigning Chapter 1 – Never Counter Offer
• Feedback and the Shot Across the Bow
• The Peer Feedback Model
• Horstman’s Law of Project Management
• How To Use A RACI Matrix
• Time (Priority) Management
Let’s Talk About
Management
And Leave the Rest For Later
Are You A Manager?
If you are responsible
for someone else’s
performance, then you
are a manager.
Management’s Job
Results Retention
What Do The
Best
Manager’s
Do?
Know Their People
Talk About Performance All The Time
Ask For More
Push Work Down
Why Those
Four?
“Long before Manager Tools, management science had
pretty much concluded that there were 15 management
behaviors that correlated positively with results and
retention.”
The Manager Tools Data – One-on-Ones – Part 1
The Plural of
Anecdote Is Not
Data
The Top 4 &
The Top 15
Behaviors
Getting to
Know Your
People
Talking
About
Performance
Asking For
More
Pushing
Work Down
The Next 11
Behaviors
Everything
Else
The
Management
“Trinity”
One on
Ones
Feedback
Coaching Delegation
About
Manager Tools
Models
• Teachable Proxy For a Top Behavior
• Precisely Named With A Precise Meaning
• A Small Number of Concrete Steps
• Highly Focused Purpose
• Guidance For Rollout
Manager
Tools One-on-
Ones
Purpose: Know Your People
(And Build Strong Relationships
With Them)
Precise Guidance
On:
Scheduling
Periodicity
Timing
Structure
Content
Platform For Further Tools
Manager
Tools
Feedback
Model
Purpose: Talk About
Performance (And Focus
On The Future)
Precise Guidance On:
Rollout
Positive vs. Negative
Script And Preamble (The Four
Steps)
Physical Location
Privacy Considerations
Platform For Performance
Management
Manager Tools
Coaching
Model
• Purpose: Ask For More (And Drive
Discontinuous Change)
• Precise Guidance On:
• Rollout
• Context For Coaching — Time Requirements
• How To Create And Execute A Plan In 10
Minutes A Week
• Execution Division of Labor
• Goal Setting — MT Goals — Goal Scheme
• Not A PIP
Manager Tools Delegation Model
Purpose: Push Work Down (And
Eliminate Waste)
Precise Guidance On:
Selecting The Work And Assignee
Script For Asking: 7 Steps Including 2 Asks
Avoiding Reverse Delegation
Delegating To The Floor
Time Permitting
• Sample Shownotes
For More Information
• Manager-Tools.com
• Tyler Peterson — @ManagerJS

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Manager Tools introduction

  • 1. Manager Tools Who Are They and What Can They Offer Me?
  • 2.
  • 3. What is Manager Tools? • Award Winning Business Podcast • Two Primary Speakers: Mark Horstman And Mike Auzenne (oh-ZAN) • Freemium Companion Website: Manager-Tools.com • Free Forums • $ubscribe For Unlimited Show Note Downloads • Various Professional And Career Products Available A La Carte • Three Full Day Facilitated Trainings • Business Consulting Firm • Two Books
  • 4. Why Does Manager Tools Exist? • Their Mission • Every Manager Effective® • Every Professional Productive® • Share The Guidance Mark Provided As A Consultant • Create A Large Audience By Giving The Podcast Away • Monetize Services To Fund The Firm
  • 5. What’s Different About Their Approach/POV Focus On Management And Avoid Leadership Focus On Actions And Deemphasize Theory Focus On Teachable Proxies And Deemphasize Anecdotes Focus on Behavior and Deemphasize Attitude
  • 6. Primary Areas of Focus Subject Podcasts Trainings Books Management Trinity 100’s Effective Manager Conference Effective Manager Video Course Trinity Rollout Emails The Effective Manager Communication 100’s Effective Communicator Conference Effective Communicator Video Course Online DISC Assessment Effective Relationships Bundle — Hiring >50 Effective Hiring Manager Conference Effective Interviewer Video Course Online Interview Creation Tool The Effective Hiring Manager
  • 7. “There’s A Cast For That” • How To Handle Body Odor • Effective Hiring: Set the Bar High! • My Direct is Resigning Chapter 1 – Never Counter Offer • Feedback and the Shot Across the Bow • The Peer Feedback Model • Horstman’s Law of Project Management • How To Use A RACI Matrix • Time (Priority) Management
  • 8. Let’s Talk About Management And Leave the Rest For Later
  • 9. Are You A Manager? If you are responsible for someone else’s performance, then you are a manager.
  • 11. What Do The Best Manager’s Do? Know Their People Talk About Performance All The Time Ask For More Push Work Down
  • 12. Why Those Four? “Long before Manager Tools, management science had pretty much concluded that there were 15 management behaviors that correlated positively with results and retention.” The Manager Tools Data – One-on-Ones – Part 1
  • 13. The Plural of Anecdote Is Not Data
  • 14. The Top 4 & The Top 15 Behaviors Getting to Know Your People Talking About Performance Asking For More Pushing Work Down The Next 11 Behaviors Everything Else
  • 16. About Manager Tools Models • Teachable Proxy For a Top Behavior • Precisely Named With A Precise Meaning • A Small Number of Concrete Steps • Highly Focused Purpose • Guidance For Rollout
  • 17. Manager Tools One-on- Ones Purpose: Know Your People (And Build Strong Relationships With Them) Precise Guidance On: Scheduling Periodicity Timing Structure Content Platform For Further Tools
  • 18. Manager Tools Feedback Model Purpose: Talk About Performance (And Focus On The Future) Precise Guidance On: Rollout Positive vs. Negative Script And Preamble (The Four Steps) Physical Location Privacy Considerations Platform For Performance Management
  • 19. Manager Tools Coaching Model • Purpose: Ask For More (And Drive Discontinuous Change) • Precise Guidance On: • Rollout • Context For Coaching — Time Requirements • How To Create And Execute A Plan In 10 Minutes A Week • Execution Division of Labor • Goal Setting — MT Goals — Goal Scheme • Not A PIP
  • 20. Manager Tools Delegation Model Purpose: Push Work Down (And Eliminate Waste) Precise Guidance On: Selecting The Work And Assignee Script For Asking: 7 Steps Including 2 Asks Avoiding Reverse Delegation Delegating To The Floor
  • 22. For More Information • Manager-Tools.com • Tyler Peterson — @ManagerJS