2. Background
What makes a good BCM questions
composed by the BCI London Forum
committee
Online questionnaire Oct – Nov 2009
questionnaire,
80 respondents from the BCI in the UK
3. Results: A good BCM
Communicates well at all levels
Keeps calm during a crisis
Extracts key information extremely well
Is very well known within Facilities Risk, IT and BC departments
Facilities, Risk
Conducts regular internal awareness campaigns
Is exceptionally flexible
Makes i k decisions
M k quick d i i
Motivates teams well
Multi-tasks well
Keeps a sense of humour in a crisis
K fh i i i
Is a forward thinker
Analyses well
Presents well
P t ll
Is a member of the BCI
Has been in the profession for over 3 years
4. A good BCM has responsibility for
BC awareness and training
BC plan development
p p
BC rehearsals/testing
BC strategy development
t t d l t
BC rehearsals/testingg
Critical supplier BC audit
Crisis management
5. Personal Attributes of a Good BCM
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
-10%
Communicates well at all Keeps calm during a
levels
l l crisis
i i
6. Personal Attributes of a Good BCM
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Can extract key Is exceptionally flexible
information extremely well
i f ti t l ll
7. Personal Attributes of a Good BCM
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Is a quick and decisive Has much better than
decision
d i i maker k average personal skills
l kill
8. Personal Attributes of a Good BCM
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Is an exceptional team Is an excellent multi-
motivator
ti t tasker
t k
9. Personal Attributes of a Good BCM
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Has a sense of humour, Is an exceptional forward
even i a crisis
in i i thinker
thi k
10. Personal Attributes of a Good BCM
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Is highly analytical Is an extremely good
presenter
t
11. Personal Attributes of a Good BCM
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Can produce superb Understands technical,
reports
t especially IT, concepts
i ll IT t
well
12. Age does make a difference to
some
55 - 65 years of age
45 - 54 years of age
35 - 44 years of age
25 - 34 years of age
0% 20% 40% 60% 80% 100%
Essential Highly Desirable
Somewhat Desirable Not Essential
Not Desirable
13. Experience related attributes
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Has considerable Risk Has worked in several
Management experience
M t i other organisations in as
th i ti i
a BCM
14. Experience related attributes
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Has considerable IT Has considerable
experience
i Facilities M
F iliti Management
t
experience
15. Years of experience as a BCM
25-30 years
15-20 years
10-14 years
6-9 years
y
4-5 years
13
1-3 years
0% 20% 40% 60% 80% 100%
Essential Highly Desirable
Somewhat Desirable Not Essential
Not Desirable
16. A good BCM has responsibility for
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
BC awareness and BC plan development
training
t i i
17. A good BCM has responsibility for
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
BC rehearsals/testing BC strategy development
18. A good BCM has responsibility for
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Critical supplier BC audit Crisis management
19. A good BCM has responsibility for
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
BC plan audit Risk management
20. Within their organisation, a good
BCM
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Is very well known within Conducts regular internal
Facilities, Risk, IT and BC
F iliti Ri k d awareness campaigns
i
departments
22. Outside the organisation, a good
BCM
80% 80%
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Is a member of the BCI Is a member of the DRII
23. Outside the organisation, a good
BCM
80% 80%
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Is a member of AIRMIC Is a member of steering
groups within BC
ithi
professional bodies
24. Outside the organisation, a good
BCM
80% 80%
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
Is a frequent speaker at Has won BC industry
external BC seminars
t l i awards
d
25. Outside the organisation, a good
BCM
80%
70%
60%
50%
40%
30%
20%
10%
0%
Is a regular contributor to
BC jjournals
l