This document provides an overview of the various facility management and outsourcing services offered by Blue Torque Facilities Management LLP. It summarizes their portfolio which includes integrated facilities management, facility assessment and audits, commercial cleaning, electromechanical services, F&B and catering services, hospital cleaning and support, contract and temporary staffing, and payroll processing outsourcing. For each service line, it provides brief descriptions of the types of services offered and highlights Blue Torque's expertise, processes, and value propositions for clients.

1. Blue Torque Facilities Management LLP
Facilities management | Contract staffing | Payroll outsourcing | Managed Services
A Linebacker consulting venture
Blue Torque

2. Portfolio of Services

3. Integrated
Facilities
Management
Services
Blue
Torque
Facility
Assessment
&
Audit Water &
Waste
Management
Hospitality
Solutions
Landscaping
&
Gardening
Electro-
mechanical
BMSJanitorial
&
Commercial
Cleaning
Catering
&
Pantry
Hospital
Support
Services
Office
Support
Services
Industrial
Laundry

4. Commercial Cleaning
& Janitorial Services
 The depth of our experience, highly trained
staff and understanding of customers'
individual needs, make our janitorial services
unique.
 We offer
o Commercial hard floor cleaning services
o General cleaning,
o Deep cleaning,
o Stripping off,
o Polishing, re-polishing, burnishing, buffing,
o Sanding and sealing any type of floors.
o Façade cleaning

5. Electromechanical
services Power Consumption Control.
 Air Conditioning
 Lifts & Pumps
 Electric Installations – UPS & DG set.
 Fire Prevention – Audit, Supervision & Evacuation drills
 Water & Sewerage – Supply & decongestion
 Engage our lighting maintenance services for;
o Maximized operating efficiency,
o Significantly reduced energy costs,
o Optimum lighting quality, and
o The visibility to avoid accidents
o Analytics – Rated Vs Consumed
o Qualified & Experience on-site engineer to ensure UPS,
DG set and preventive maintenance & control power
bills.
o Supervision & Advisory on Power consumption.

6. F&B, Catering and Pantry
Services
Pantry Logistics & F&B facilitations
 Pantry operations
 F&B Facilitations for general staff
 Board room facilitations
 Cabin facilitations
 Trained and Protocol oriented staff.
 Experienced F&B Supervisors and Managers.
 Trained for modern board room protocols & guest hosting.
 F&B Manager – Qualified, Experience who can innovate for
occasions and evolve supply chain network around office.
 Facilitation team will bring down cost associated with
dependence star rated services.

7. Hospital Cleaning &
patient Care Deep & Ultra Cleaning Science;
• Is your hospital is worried about in house cleaning practices ?
• Are effective barriers are in place from lobby area to treatment
rooms ?
• Clean and safe hospitals are essential components for an effective
healthcare and right setting for good patient care practice.
• It is fundamental in the prevention and/or control of the spread of
healthcare associated infections.
• We have been providing Housekeeping and Patient Care in
number of nursing homes / hospitals and our SOP, policy specifies
how and to what standard a Hospital is to be kept clean.
• It is important to recognize the important role that housekeeping
staff plays in ensuring public confidence in the overall cleanliness
of the hospital environment.
• This is recognized and supported by Management and Clinical
teams.
• Experienced & Trained staffing.
• Deep knowledge of hygiene, chemicals, reagents, equipment and
practice.

8. Facilities Assessment & Audit
o Assessment and audit of facility management
enabling management to determine requirement as
to quality and quantity of facility management
needed.
o Periodic audits highlighting services needing
attention and improvement are organized to keep
the services at optimum.
o We also help in developing benchmarks for facility
management performance levels.
o An improvement in any performance benchmark
makes the performance as a whole more
productive.

9. State of art Equipments & Top
of the line reagents The company prides to have;
 The large storage of most modern & varied equipment,
 Expertise, Training & knowledge to use equipments
 Deep cleaning expertise & extensive coverage
 Night operations under supervision
 Appropriate equipment application
 Up to date maintenance
 Quickest replacements
 Trained and experienced staff
 Knowledge of chemicals and reagents
 Under vigilante supervision
 Trained & Internally certified staff
 Certification in chemicals & reagents.

10. Contract and Temp Staffing
Powering Productivity

11. Contract & Temp Staffing
A rough estimate would suggest 94 percent of approximately
405 million are in unorganized or informal sector. These
workers contribute to more than 50 per cent to the GDP
growth. 44 per cent of the unorganized sector workers are in
agriculture, while the remaining are in non-agriculture.
A majority of these workers 44 per cent of agricultural
workers and 62.8 per cent of unorganized sector non-
agriculture are unincorporated private enterprises owned by
individuals or households engaged in the sale and production
of goods and services operated on a proprietary or
partnership basis and with less than ten total workers.
Casual wage workers comprise 49.6 per cent of workers of
the unorganized sector.”
Need for contract Staffing…
• Financial Advantage-
Reducing internal hiring costs
Delivering state-of-art tracking facilities
Converting fixed cost to variable cost
Staggered payment mode
• Quality Improvement-
Electronic time capture facility
Reduce overall time to hire
Supplier & associate alignment
Release HR manager from daily process
Performance improvement
• Market Benefits-
Proven retention methods
Networking to provide fast replacement
Partner with client on best practices
Ensure legal & statutory compliance management
Proper orientation to new hires
NCEUS
Annual Survey of Industries

12. Contract
Staffing
ExpertiseAdministrative Clerical
Assistance Customer service
Import/export Purchasing
Projects Secretarial / PA
Office & Human Capital
Assembly Production Machine operation
Warehousing Mechanical trades Packaging
Shipping & receiving Carpenter Bindery & Fulfillments
Fitters Steel fabricators Drivers
Crane operator Construction worker AC Technician
Welder Foreman Embroidery
Masson
Industrial, Engineering & Technical
Sales & Marketing
Counter Sales Feet-on-
Street
Pilot Sales Reps. Line Salesman
Retail Market Survey
Sales Girls Sales Man
Tele Sales / callers
Hospital, Hospitality & Courier
Room Service Baker
Beautician Chef
Courier Boy Event Management
Nurse Lab Technician
Receptionist Bartender
Travel Agent Waiter
Driver Waitress
BMS Operator Brick Mason
Ward Boys Plumbers
HSE Bell Boys
Concrete Finisher HVAC
Retail
Counter Sales Receptionist Administration
Accounts & Finance Purchase Market Survey
Loader Un-loader Warehouse Data Entry
Operator Stack Operators Pick-up &
Delivery Boys Drivers Mailroom
IT & ITES
Front Office Facility Management Housekeeping
Administration Service Technician Inspection
Back-Office Support Accounts, Technical, Managed Services,
Managed Services – Desk Top Support, LAN, Asset Management, Network
Customer Service – Help Desk

13. Contract & Temp staffing
 80% of temporary employees work full time, virtually the same as the rest of the work force.
 Temporary work provides a bridge to permanent employment.
 74% of temporary employees say it's a way to be permanent.
 72% of temporary employees go on to permanent jobs.
 40% of assigned employees are looking for their first permanent job or are re-entering the job market.
 29% of assigned employees say they work for a staffing company because they like the diversity and
challenge of different jobs.
 The staffing industry provides free training for a few millions of assigned employees to help meet today's
demand for skilled workers.
 70% of temporary employees say they gain new skills through assignment.
 We screen, evaluate, test, interview and identify most productive one for your need.

14. Value proposition – Temporary Capacity Augmentation
 We provide transition teams.
 Reduction of operation and corporate
overhead costs
 Focus on Client’s core Areas
 Effective Time Management
 More effective & efficient HR
function
 Eliminate lead time
 Adherence to Statutory Compliances
 Flexibility
 Resource Optimization
 We supervise
 We resolve people issues
 Capacity augmentation
Induction Increased ROIProcesses
trainingPayroll processing HR Policies
Recruitment Employee Management
Experience &
Expertise

15. Contract staffing process flow
Contract
sign up
Sourcing
/transfer
Screen
Selection
/recruit
Joining &
Training
formalities
Deploy &
Capture
monthly sal
ary info
Monthly
payroll &
statutory
compliance
Termination/
resignation
of staffers

16. Inside Blue Torque
On boarding, Induction and Training is a must in Blue Torque
Every staff is intensively trained for at least 2 days before being
deputed.
There is a weekly on site training and briefing on Saturdays.
• We do not just process their payroll.
• We care for our employees, we understand their needs.
• We have various welfare measures.
• We have strong welfare oriented HR policies.
• Unlike many others staff rely on our HR policies and they know
that our welfare officer will take care of them.
• Strong identity with Blue Torque brand.
• Less complaints to clients
• Staff members are insured / covered
• Existence of emergency staff welfare benevolent fund
• Timely processing of payroll and payment of Salaries.
• We care, employees are our assets.
• Strong IR and grievance resolution ability.
• Staff knows and believe that we care for them.
• We get the best continuity, we pass it on to you.
• Generating employment is our CSR and Sustainability report.
We strongly believe in staff welfare.
The differentiator:
On boarding training – 2 to 4 days
Weekly training – 2 hour on site
Monthly training – On Saturdays – Class room
training - Once in a month.
Daily customer feedback improvement cycle
Strong Supervision - Every site has ER & Ops
trained.
Supervisory Development Program – Weekly.
Monthly site visits by Head of Operations.
Quarterly visit by HR / CEO.
Strong IR, Grievance & Dispute resolution.
Backed by Labour Lawyer.
Strong in labour law compliance.
We protect the principal (Client).

17. Blue Torque Screening Blue Torque selects the best;
• Screening 1– Background, references,
qualification, addresses, experience.
• Screening 2 – Skills tests.
• Screening 3 – Panel Interviewing.
• Screening 4 – Interviewing by client.
• Appointment & deputation if selected.
• Gap analysis  Training before deployment 
On the job training.
• Periodical classroom training.
• Monitoring on job performance
• Opportunity for Supervisory post.
Blue Torque has array of screening tests
and selects the best for the client.
Test (Soft) - for Attitude, Behavior,
Communication, Protocol, Mannerism &
Ethics for the right fit at clients site.
Test (Tech) – Technical knowledge tests &
interviews followed by practical for
productivity.
Tests (Electrical & Mechanical Engineer) for
BMS.
Test (Supervisory skills) for reliable selection
of site supervisor
Test (Site Manger) – Qualification and
Experience based interviewing.
Test for Admin & HR Manager - Qualification
and Experience based interviewing.

18. Blue Torque Processes Professional Approach to business excellence.
• Blue Torque process repository and technical
training;
• SOPs for all processes in LoB facility
management.
• Availability of ‘Process Manuals’ at staff level.
• Development of graphical process maps.
• Job Descriptions to all staff.
• Seamless communication process when
change of shift.
• Help desk & Central Ops room at Blue Torque
for solution support & handling escalations.
• Development of customer feedback
improvement cycle.
Blue Torque believes that strong processes,
communication, continuous training can only
make you the best.
We have following functionalities;
1. Technical Operations
2. Manpower sourcing and recruitment
3. Industrial Relations
4. Attendance & Time Office
5. Payroll Processing
6. Labour Law Compliance
7. Training & Development
8. Process Mapping, SOPs, Manual
Development.
9. Accounts
10. Bench strength for emergent deployment.

19. Payroll Processing Need for Payroll Outsourcing…
• Processing payroll is taking up too much
time; the time can be used in other
productive activities
• It is difficult to keep a track of when to pay
the monthly statutory deposits and when to
file returns
• Erroneous and late filings result in penalties
• It is a headache to keep a track of various
changes in rules
• Benefit programs of complex nature cannot
be implemented
• It is difficult to keep and organize all records

20. Blue Torque Payroll
processing solutions

21. Thank You