I believe three themes standout in their supply chain that are important if you’re considering to build an Amazon-like supply chain.

1. Property
Logistics
Project Management
An Amazon-like Supply Chain
What are the standout themes?
By Tim Charlton

2. About me.
TIM CHARLTON – Senior Consultant
Focused on delivering logistics transformation & bottom line uplift for organisations across Asia!
Tim Charlton is a senior consultant at XAct Solutions who partners with leading organisations in Asia. Tim has
worked across a broad range of industries, such as Medical, Airport Logistics, Food & Beverage, Government,
Industrial, Agriculture, 3PL Logistics, Food Services, FMCG, Retail and Fast Fashion.
His natural curiosity to reengineer processes that transform logistics networks, has allowed him to craft a
unique career. Over the course of 10 years he has held multiple roles across the supply chain including as a
shipper, logistics service provider, receiver and now as a supply chain consultant.
Tim focuses in the following areas of logistics transformation:
Tim's background is supported by a Master of Strategic Supply Chain Management from the University of
Technology Sydney (UTS), where he graduated top of class and was placed on the Dean’s Merit List for
academic excellence. He also holds a bachelor in Logistics and Supply Chain Management from the Royal
Melbourne Institute of Technology (RMIT).
MBA (SCM), BBus (Log. & SCM)

3. The key themes?
I believe three themes standout in their supply chain that are
Important if you’re considering to build an Amazon-like
supply chain.
1. Be responsive to your customers and continually
reinvent your offering.
2. Collect data and more data, find insights and then
implement change - fast!
3. End-to-end visibility, with internal control or at
minimum influence.

4. Amazon recognizes value and responds fast!
1 - Be responsive to your customers
and continually reinvent your offering

5. Amazon continually thinking ahead & in-front of competition.
1 - Be responsive to your customers
and continually reinvent your offering

6. “The goal is to turn data into information,
and information into insight”
2 - Collect data, find insights and
then implement change - fast!

7. 3 - End-to-end visibility, with internal
control or at minimum influence

8. Questions to ask?
Here are some questions to ask yourself when looking to
build an Amazon-like supply chain.
• Is your supply chain service offering aligned to what your
customers want and are willing to pay for?
• Do you notice changes in your customer behaviour?
• What are they asking or complaining about?
‘Be responsive to your customers and continually
reinvent your offering.’1

9. Here are some questions to ask yourself when looking to
build an Amazon-like supply chain.
• Do you know what data your supply chain collects?
• Do you collect data at critical points?
• Does your business proactively analyse data?
• Is it automatic and holistic across the entire supply chain?
• How quickly do you trial new ideas and insights?
Questions to ask?
‘Collect data and more data, find insights
and then implement change - fast!’2

10. Questions to ask?
Here are some questions to ask yourself when looking to
build an Amazon-like supply chain.
• Do you manage service proactively or reactively?
• Do you have a central control tower?
• Do you have control over your supply chain or are you
struggling to implement improvements with Logistics Service
Providers?
• For indirect components of your supply chain, do you have
the necessary influence to improve end-to-end performance?
‘End-to-end visibility, with internal control
or at minimum influence.’3

11. Read more here…

12. Property
Logistics
Project Management
Thank You.
Reach Tim Charlton via