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Presented by Stephanie Coleman 1503.30.v1
ENGAGEMENT AND GROWTH
PROPOSAL
BRAND
STRATEGY
HDHHSCOMMUNITYHEALTH
SERVICEDIVISION
Presented by Stephanie Coleman 1503.30.v1
ENGAGEMENT AND GROWTH
ADDEDVALUE
WHYDOPEOPLECHOOSE
COMMUNITYHEALTHSERVICES?HOWDOFUTURECLIENTSANDGROWINGCOMMUNITIESPERCEIVEYOURBRAND?
HOWCANWEDOBETTER?
Presented by Stephanie Coleman 1503.30.v1
ENGAGEMENT AND GROWTH
EASEOFPROCESS
HOWDOPEOPLENAVIGATE
THERESOURCESPROVIDEDBY
COMMUNITYHEALTHSERVICES?
HOWDOFUTURECLIENTSANDGROWINGCOMMUNITIESPERCEIVEYOURBRAND?
HOWCANWEDOBETTER?
Presented by Stephanie Coleman 1503.30.v1
Presented by Stephanie Coleman 1503.30.v1
Presented by Stephanie Coleman 1503.30.v1
Community Health Services Division
Helping People. Providing Services.
houstonhealth.org
houstontx.gov
Community Health
Services
Area Operations
Human Services
- Kid’s Village - counseling for young families
- Care Houston - counseling for 911 needs
Multi-Service Centers
- Library - Resource room w/ computers
- Service linkage assistance
- SNAP - Medicaid
- CHIP - Food Fairs
- Community Re-entry (Ex-Offenders)
- Women, Infant and Children
Nutrition Program (WIC)
- Literacy classes (GED/ABE)
- Early childhood & afterschool program
- Facility rentals for events
- Community gardens and farmers markets
- Senior congregate meals sites
- Aging disability resource center
Appointment Line
832.393.5427
Health Center
Sunnyside Health Center
Address: 9314 Cullen Blvd.
Houston, TX 77051
Phone: 713.732.5000
Multi-Service Centers
Denver Harbor MSC
Address: 6402 Market Street
Houston, TX 7720
Phone: 713.670.2100
Magnolia MSC
Address: 7037 Capitol Street
Houston, TX 77011
Phone: 713.928.9515
Sunnyside MSC
Address: 9314 Cullen Blvd.
Houston, TX 77051
Phone: 713.732.5030
Third Ward MSC
Address: 3611 Ennis Street
Houston, TX 77004
Phone: 832.393.4051
houstonhealth.org
houstontx.gov
Connect with us!
@HoustonHealth
/HoustonHealth
Support Services
- Client access and eligibility services
- Service linkage and referrals
- Clinical outreach - Services on the Road
Clinical Services
- Family planning services
- Well-woman exams - Pap smears
- Male health exams - Pregnancy tests
- HIV testing and counseling
- STD screening and treatment
- Immunizations for children and adolescents
- Dental services
- Tuberculosis testing and treatment
South & Southeast Regions
Helping People. Providing Services.
Third Ward
MSC
Denver Harbor
MSC
Magnolia
MSC
+
●
●
Sunnyside
Health Center & MSC
●
59
8
288
10
610
45
HOUSTON, TX
Human Services
- Kid’s Village - counseling for young families
- Care Houston - counseling for 911 needs
Multi-Service Centers
- Library - Resource room w/ computers
- Service linkage assistance
- SNAP - Medicaid
- CHIP - Food Fairs
- Community Re-entry (Ex-Offenders)
- Women, Infant and Children
Nutrition Program (WIC)
- Literacy classes (GED/ABE)
- Early childhood & afterschool program
- Facility rentals for events
- Community gardens and farmers markets
- Senior congregate meals sites
- Aging disability resource center
Appointment Line
832.393.5427
Health Center
Northside Health Center
Address: 8504 Schuller Street
Houston, TX 77093
Phone: 713.696.5900
Multi-Service Centers
Acres Homes MSC
Address: 6719 W. Montgomery Rd.
Houston, TX 77093
Phone: 832.393.4145
Fifth Ward MSC
Address: 4014 Market Street
Houston, TX 77026
Phone: 832.393.3800
Kashmere MSC
Address: 4802 Lockwood Drive
Houston, TX 77020
Phone: 832.393.5503
Northeast MSC
Address: 9720 Spaulding Street
Houston, TX 77016
Phone: 713.491.5500
houstonhealth.org
houstontx.gov
Connect with us!
@HoustonHealth
/HoustonHealth
Support Services
- Client access and eligibility services
- Service linkage and referrals
- Clinical outreach - Services on the Road
●
Clinical Services
- Family planning services
- Well-woman exams - Pap smears
- Male health exams - Pregnancy tests
- HIV testing and counseling
- STD screening and treatment
- Immunizations for children and adolescents
- Dental services
- Tuberculosis testing and treatment
North, Northeast, & Northwest Regions
+
●
●
59
10
610
8
Northside
Health Center
Kashmere
MSC
Northeast
MSCAcres Homes
MSC
Fifth Ward
MSC
45
Houston, TX
●
Helping People. Providing Services.
Human Services
- Kid’s Village - counseling for young families
- Care Houston - counseling for 911 needs
Multi-Service Centers
- Library - Resource room w/ computers
- Service linkage assistance
- SNAP - Medicaid
- CHIP - Food Fairs
- Community Re-entry (Ex-Offenders)
- Women, Infant and Children
Nutrition Program (WIC)
- Literacy classes (GED/ABE)
- Early childhood & afterschool program
- Facility rentals for events
- Community gardens and farmers markets
- Senior congregate meals sites
- Aging disability resource center
Appointment Line
832.393.5427
Health Centers
La Nueva Casa de Amigos
Address: 1809 North Main Street
Houston, TX 77009
Phone: 713.547.8000
Sharpstown Health Services
Address: 6201 Bonhomme Road
3rd Floor - South Tower
Houston, TX 77036
Phone: 713.780.5600
Multi-Service Centers
Hiram Clarke MSC
Address: 3810 West Fuqua Street
Houston, TX 77045
Phone: 713.393.4250
Southwest MSC
Address: 6400 High Star Drive
Houston, TX 77074
Phone: 713.778.6520
West End MSC
Address: 170 Heights Boulevard
Houston, TX 77007
Phone: 713.803.1050
Connect with us!
@HoustonHealth
/HoustonHealth
houstonhealth.org
houstontx.gov
Support Services
- Client access and eligibility services
- Service linkage and referrals
- Clinical outreach - Services on the Road
Clinical Services
- Family planning services
- Well-woman exams - Pap smears
- Male health exams - Pregnancy tests
- HIV testing and counseling
- STD screening and treatment
- Immunizations for children and adolescents
- Dental services
- Tuberculosis testing and treatment
Southwest & Central West Regions
Helping People. Providing Services.
Sharpstown
Health Services
West End
MSC
Southwest
MSC
La Nueva Casa
de Amigos
+
+
●
●
Hiram Clarke
MSC●
59
8
288
10
610
45
HOUSTON, TX
59
10
610
45
Sunnyside●
Kashmere●
Northeast●Acres Homes●
●Fifth Ward
West End
Southwest
●
●
Hiram Clarke●
Denver Harbor●
Magnolia●Third Ward●
45
59
8
288
Multi-Service Centers Care Houston
A collaborative project with the Houston
Fire Department designed to reduce the
use of non-emergency calls to the
Houston 911 emergency system.
Services on the Road
Activities include the promotion of
department services, health education,
community-based nursing services, client
access services, and assessing
community needs.
Community Based Projects
- Community Gardens
- Mobile Unit/Community Nursing
- Farmers Market
- Community Re-Entry Network
Department Information Line: 832.393.5169
Population Based Services
This program is comprised of a variety of
programs and services provided in our facili-
tiesand throughout the community. Services
allow HDHHS to identify and assess the health
and social needs of residents, develop
evidence based responses, and provide
resources to improve health and well being of
residents.
Congregate Meal Program
This program offers hot, nutritious meals and
daily activities to older adults and disabled
individuals from 8:00 am to 2:00 pm Monday
through Friday. For more information, please
contact the individual meal sites.
Kid’s Village
Kid’s Village is our approach to improve physical,
mental and social functioning for children and
families through collaborative partnerships.
Community-Based Services
Helping People. Providing Services.
Multi-Service Centers
Acres Homes MSC
Address: 6719 W. Montgomery Rd.
Houston, TX 77093
Phone: 832.393.4145
Denver Harbor MSC
Address: 6402 Market Street
Houston, TX 7720
Phone: 713.670.2100
Fifth Ward MSC
Address: 4014 Market Street
Houston, TX 77026
Phone: 832.393.3800
Hiram Clarke MSC
Address: 3810 West Fuqua Street
Houston, TX 77045
Phone: 713.393.4250
Kashmere MSC
Address: 4802 Lockwood Drive
Houston, TX 77020
Phone: 832.393.5503
Magnolia MSC
Address: 7037 Capitol Street
Houston, TX 77011
Phone: 713.928.9515
Northeast MSC
Address: 9720 Spaulding Street
Houston, TX 77016
Phone: 713.491.5500
Southwest MSC
Address: 6400 High Star Drive
Houston, TX 77074
Phone: 713.778.6520
Sunnyside MSC
Address: 9314 Cullen Blvd.
Houston, TX 77051
Phone: 713.732.5030
Third Ward MSC
Address: 3611 Ennis Street
Houston, TX 77004
Phone: 832.393.4051
West End MSC
Address: 170 Heights Boulevard
Houston, TX 77007
Phone: 713.803.1050
HoustonHealth.org
@houstonhealth
/houstonhealth
Connect with Us!
HIV Prevention Program Components
- HIV testing
- Comprehensive HIV prevention for people
living with HIV
- Condom distribution
- Policy initiatives & advocacy
- Jurisdictional HIV planning
- Capacity building and technical assistance
- Program planning, monitoring and
evaluation, and quality assurance
- Expanded HIV testing in healthcare and
non-traditional settings
Information Hotline
832.393.5010
Appointment Line
832.393.5427
Health Centers
Northside Health Center
Address: 8504 Schuller Road
Houston, TX 77093
Phone: 713.547.8000
Sharpstown Health Services
Address: 6201 Bonhomme Road
3rd Floor - South Tower
Houston, TX 77036
Phone: 713.780.5600
Sunnyside Health Center
Address: 9314 Cullen Blvd.
Houston, TX 77051
Phone: 713.732.5000
Mobile Clinic
Schedule available at
houstonhealth.org
Phone: 713.859.0853
Connect with us!
HoustonHealth.org
@HoustonHealth
/HoustonHealth
Counseling, Testing and Referral Services
- Confidential HIV/STD testing at low or no cost to high risk individuals
- Counseling designed to reduce client risk of acquiring or
transmitting HIV
- Confidential partner notification for people who test positive for HIV
- Referrals for medical care and other services
Expanded HIV Testing for
Disproportionately Affected Populations
- Increase HIV testing in healthcare settings
- Incorporate HIV prevention into the medical
care of people living with HIV
- Conduct target condom distribution to both HIV
positive and high-risk negative people
- Increase the number of high-risk people who
receive HIV testing
- Increase the number and proportion of
HIV positive individuals who are aware of
their Infection
HIV Prevention ProgramHelping People. Providing Services.
Find free, fast and confidential testing near you:
HIVtest.org/stronger
Sharpstown
Health Services
Northside
Health Center
+
+
Sunnyside
Health Center
59
8
288
10
610
45
+
HOUSTON, TX
What is partner services?
Partner Services interviews people infected
with STD/HIV about their partners and social
contacts. Partners and contacts can be confi-
dentially notified of their possible exposure or
potential risk.
Other Functions of Partner Services:
- Prevention counseling
- Testing for HIV and other types of STDs,
hepatitis screening and vaccinations
- Treatment and medical care
- Referral to medical and other prevention
services
Information Hotline
832.393.5010
Appointment Line
832.393.5427
Health Centers
Northside Health Center
Address: 8504 Schuller Road
Houston, TX 77093
Phone: 713.547.8000
Sharpstown Health Services
Address: 6201 Bonhomme Road
3rd Floor - South Tower
Houston, TX 77036
Phone: 713.780.5600
Sunnyside Health Center
Address: 9314 Cullen Blvd.
Houston, TX 77051
Phone: 713.732.5000
Mobile Clinic
Schedule available at
houstonhealth.org
Phone: 713.859.0853
Connect with us!
HoustonHealth.org
@HoustonHealth
/HoustonHealth
Partner services will:
- Protect your privacy, identity and
personal information
- Be there to answer questions and
offer options
- Offer referrals to medical and other
available services
Why tell your partner?
Telling a partner may not be easy, but it is
important to do so. If left untreated, some
STDs can cause serious permanent
damage. Many STDs do not have
symptoms and the only way to know if
your partner is infected is to get tested.
Informing partners gives them the
opportunity to get immediate screening
and treatment.
Partner ServicesHelping People. Providing Services.
Sharpstown
Health Services
Northside
Health Center
+
+
●
Sunnyside
Health Center
59
8
288
10
610
45
+
Bureau
Administration
HOUSTON, TX
Find free, fast and confidential testing near you:
HIVtest.org/stronger
Mission Statement
To work in partnership with the community
to assess, plan and implement effective
strategies to reduce recidivism, increase
public safety and successfully assist and
support ex-offenders in their transition into
productive, contributing members of the
Houston community.
We Offer
- Advice and planning
- Resource referrals
- Case management
- Courses in:
- Computer education
- Resumé development
- Job readiness
- Full scale graduation
Address: Kashmere MSC
4802 Lockwood Drive
Houston, TX 77026
Phone: 832.393.5503
Email: HDHHS.ReEntry@HoustonTX.gov
Connect with us!
@HoustonHealth
/HoustonHealth
There are no shortcuts
to successful
re-entry.
houstonhealth.org
59
10
610
Kashmere
Multi-Service Center
45
●
288
What is community re-entry?
Approximately 15,000 ex-offenders are released into
the Houston community from the criminal justice
system. The Community Re-Entry Network Program
is a support system for ex-offenders in the
Houston area designed to increase successful
community re-entry after incarceration.
Community Re-Entry Network
Houston, TX
Helping People. Providing Services.
Education and Information
The Immunization Program provides
education at a variety of venues including
PTO/PTA meetings, juvenile probation
centers, daycare/long term care facilities
and many more.
Vaccines For Children (VFC)
This program is a federally funded
initiative that provides vaccines at no cost
to children who might not otherwise be
vaccinated because of inability to pay.
Children who are eligible for VFC vaccines
are entitled to receive those vaccines
recommended by the Advisory Committee
on Immunization Practices.
Information Line
832.393.5427
Connect with us!
houstonhealth.org
@HoustonHealth
/HoustonHealth
ImmTrac (Statewide Immunization Registry)
ImmTrac is a secure, confidential registry that stores immunization
histories. Only authorized professionals such as doctors, nurses and
public health providers, as well as schools and licensed child care
facilities can access the immunization histories. ImmTrac is a
lifespan registry which means that consented individuals of all ages
can enroll.
●
59
8
288
10
610
45Bureau Administration
Adult & Foreign Travel Immunizations
HOUSTON, TX
Sharpstown Healt Services
Adult & Foreign Travel Immunizations
●
Medical Home Promotion
Immunizations should be given as part of a comprehensive medical visit.
HDHHS encourages parents to ensure that their child has a place where
they receive all medical care by providing VFC provider referrals and
assistance with enrolling in Medicaid/CHIP.
Safety Net Services
No or low cost vaccines are
provided at four HDHHS health
centers. All childhood
recommended vaccines are
available for eligible individuals; fees
are based on a sliding scale.
Adult and Foreign Travel Immunizations
Immunizations for adults and or foreign travel are available at the
following locations:
North Stadium Location
8000 North Stadium Drive
Houston, TX 77054
Phone: 832.393.5427
Sharpstown Health Services
6201 Bonhomme Road
Houston, TX 77036
Phone: 713.780.5693
ImmunizationsHelping People. Providing Services.
+
+
59
10
610
Northside
Health Center
45
Sunnyside
Health Center288
Services Provided to:
- People who have come into close,
prolonged contact with someone who
has active tuberculosis
- Recently arrived immigrants and
refugees
- Deliver, observe and monitor treatment
for patients with active TB disease,
people suspected of having
tuberculosis and high risk contacts
Tuberculosis Disease
Tuberculosis is spread from person to
person through the air. Only a person with
infectious pulmonary tuberculosis can
spread the disease.
The Good News
Tuberculosis can be CURED if you
follow the treatment plan you and your
medical provider setup.
Appointment Line
832.393.5427
Health Clinics
Northside Health Center
Address: 8504 Schuller Road
Phone: 713.547.8000
Sunnyside Health Center
Address: 9314 Cullen Blvd.
Houston, TX 77051
Phone: 713.732.5000
HoustonHealth.org
Connect with us!
@HoustonHealth
/HoustonHealth
Hansen’s Disease Clinic
Regional Clinic that provides medical services to patients with
Hansen’s Disease (Leprosy). Hansen’s Disease is caused by
a germ that attacks the nerves of the individuals infected with
the germ. The Hansen’s Disease Clinic is located at the
Northside Health Center.
Symptoms of Contagious
Tuberculosis Disease
- Persistent cough
- Unintentional weight loss
- Night sweats
- Coughing up blood
- Fatigue
- Loss of appetite
- Shortness of breath
Tuberculosis Infection
A person that has the bacteria in their body has
a Tuberculosis (TB) infection. TB infection may
develop into TB disease if not treated. A person
knows that they have an infection if they have a
positive skin or blood test. TB infection is not
contagious.
Tuberculosis Control
Houston, TX
Helping People. Providing Services.
Presented by Stephanie Coleman 1503.30.v1
ENGAGEMENT AND GROWTH
BEYONDTHENUMBERS
HOWDOYOU
MEASURESUCCESS?
HOWCANWEDOBETTER?
Presented by Stephanie Coleman 1503.30.v1
MEETAMBER...
SHEWANTSTO
HAVEABETTERLIFE
FORHERSELF&HERFAMILY...
BUT,SHEHASTHESAMEPROBLEMTHATWEALLHAVE....
Presented by Stephanie Coleman 1503.30.v1
AMBER IS...
OVERWHELMED
BYTHEAMOUNTOFSERVICES,OPTIONS,
INFORMATIONANDTIMEREQUIREDTOSUCCESFULLYNAVIGATETHEPROCESS...
Presented by Stephanie Coleman 1503.30.v1
ADDRESS WCONTACT
AMBER NEEDS...
CLEARANDSIMPLE
DIRECTIONSINORDERTOUTILIZEAND
ACCESSSERVICES,NAVIGATEWELLNESSOPTIONS,ANDUNDERSTANDTHEREQUIREDINFORMATION...
Presented by Stephanie Coleman 1503.30.v1
TM
tré
CLIENT ENGAGEMENT AND SUPPORT
EVENTS
FACETO
FACE
ADDINGAHUMANTOUCH.
ADDRESS WCONTACT
Presented by Stephanie Coleman 1503.30.v1
CLIENT ENGAGEMENT AND SUPPORT
EVENTS
FORTHE
EXPO
AMEDICALAPPROACHTOHEALTH.
ADDRESS WCONTACT
Presented by Stephanie Coleman 1503.30.v1
CLIENT ENGAGEMENT AND SUPPORT
EVENTS
ALWAYS
AVAILABLE
FORTHEPEOPLEBYTHEPEOPLE.
Presented by Stephanie Coleman 1503.30.v1
TM
tré
GREATER UNDERSTANDING
RESPONSIVE
DIGITAL
POWER
INNOVATIONANDENGAGEMENT
VIASOCIALMEDIA,ONLINEAPPS
ANDTECHSAAVYDEVICES?
Presented by Stephanie Coleman 1503.30.v1
ACCESS TO INFORMATION
MOBILE
GETITON
THEGO
MEETTHEMWHERETHEYARE.
Presented by Stephanie Coleman 1503.30.v1
IMPROVED UNDERSTANDING
MEDIA
PRINT&
SHARE
LETTHEMUNDERSTANDTHE
VISIONANDSHAREYOURSTORY
CHSD HAS SOMETHING FOR EVERYONE
READMORE
INTHE
NEWS
SIGNUPTODAY
LEARNMORE,
ANDPLEASEVISIT
Presented by Stephanie Coleman 1503.30.v1
COMMUNITY PARTNERSHIPS
GLOBAL
THEBIG
PICTURE
ADDRESS WCONTACT
HOWDOESCHSDIMPACT&
TRANSFORMCOMMUNITY?
WHATISTHESCOPEAND
VALUEOFYOURWORK?
?
Presented by Stephanie Coleman 1503.30.v1
VALUE ADDED EXPERIENCE
HDHHS
LIFEIS
GOOD
ANENGAGEMENTCAMPAIGN
Showcasingonescorevaluesand
answeringthequestionof
whoweareandwhatmattersmost
Presented by Stephanie Coleman 1503.30.v1
NEXT STEPS
QUESTIONS?
THANK
YOU!HDHHSCOMMUNITYHEALTH
SERVICEDIVISION
RISHAL.JONESRN,MBA
DEPUTYDIRECTOR
832-393-4676
BARRYBARNES
ADMINISTRATIVECOORDINATOR
832-393-4702
STEPHANIECOLEMAN
MARKETINGSPECIALIST

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150401_Tre_Proposal_HHD_ltr_v6

  • 1. Presented by Stephanie Coleman 1503.30.v1 ENGAGEMENT AND GROWTH PROPOSAL BRAND STRATEGY HDHHSCOMMUNITYHEALTH SERVICEDIVISION
  • 2. Presented by Stephanie Coleman 1503.30.v1 ENGAGEMENT AND GROWTH ADDEDVALUE WHYDOPEOPLECHOOSE COMMUNITYHEALTHSERVICES?HOWDOFUTURECLIENTSANDGROWINGCOMMUNITIESPERCEIVEYOURBRAND? HOWCANWEDOBETTER?
  • 3. Presented by Stephanie Coleman 1503.30.v1 ENGAGEMENT AND GROWTH EASEOFPROCESS HOWDOPEOPLENAVIGATE THERESOURCESPROVIDEDBY COMMUNITYHEALTHSERVICES? HOWDOFUTURECLIENTSANDGROWINGCOMMUNITIESPERCEIVEYOURBRAND? HOWCANWEDOBETTER?
  • 4. Presented by Stephanie Coleman 1503.30.v1
  • 5. Presented by Stephanie Coleman 1503.30.v1
  • 6. Presented by Stephanie Coleman 1503.30.v1 Community Health Services Division Helping People. Providing Services. houstonhealth.org houstontx.gov Community Health Services Area Operations Human Services - Kid’s Village - counseling for young families - Care Houston - counseling for 911 needs Multi-Service Centers - Library - Resource room w/ computers - Service linkage assistance - SNAP - Medicaid - CHIP - Food Fairs - Community Re-entry (Ex-Offenders) - Women, Infant and Children Nutrition Program (WIC) - Literacy classes (GED/ABE) - Early childhood & afterschool program - Facility rentals for events - Community gardens and farmers markets - Senior congregate meals sites - Aging disability resource center Appointment Line 832.393.5427 Health Center Sunnyside Health Center Address: 9314 Cullen Blvd. Houston, TX 77051 Phone: 713.732.5000 Multi-Service Centers Denver Harbor MSC Address: 6402 Market Street Houston, TX 7720 Phone: 713.670.2100 Magnolia MSC Address: 7037 Capitol Street Houston, TX 77011 Phone: 713.928.9515 Sunnyside MSC Address: 9314 Cullen Blvd. Houston, TX 77051 Phone: 713.732.5030 Third Ward MSC Address: 3611 Ennis Street Houston, TX 77004 Phone: 832.393.4051 houstonhealth.org houstontx.gov Connect with us! @HoustonHealth /HoustonHealth Support Services - Client access and eligibility services - Service linkage and referrals - Clinical outreach - Services on the Road Clinical Services - Family planning services - Well-woman exams - Pap smears - Male health exams - Pregnancy tests - HIV testing and counseling - STD screening and treatment - Immunizations for children and adolescents - Dental services - Tuberculosis testing and treatment South & Southeast Regions Helping People. Providing Services. Third Ward MSC Denver Harbor MSC Magnolia MSC + ● ● Sunnyside Health Center & MSC ● 59 8 288 10 610 45 HOUSTON, TX Human Services - Kid’s Village - counseling for young families - Care Houston - counseling for 911 needs Multi-Service Centers - Library - Resource room w/ computers - Service linkage assistance - SNAP - Medicaid - CHIP - Food Fairs - Community Re-entry (Ex-Offenders) - Women, Infant and Children Nutrition Program (WIC) - Literacy classes (GED/ABE) - Early childhood & afterschool program - Facility rentals for events - Community gardens and farmers markets - Senior congregate meals sites - Aging disability resource center Appointment Line 832.393.5427 Health Center Northside Health Center Address: 8504 Schuller Street Houston, TX 77093 Phone: 713.696.5900 Multi-Service Centers Acres Homes MSC Address: 6719 W. Montgomery Rd. Houston, TX 77093 Phone: 832.393.4145 Fifth Ward MSC Address: 4014 Market Street Houston, TX 77026 Phone: 832.393.3800 Kashmere MSC Address: 4802 Lockwood Drive Houston, TX 77020 Phone: 832.393.5503 Northeast MSC Address: 9720 Spaulding Street Houston, TX 77016 Phone: 713.491.5500 houstonhealth.org houstontx.gov Connect with us! @HoustonHealth /HoustonHealth Support Services - Client access and eligibility services - Service linkage and referrals - Clinical outreach - Services on the Road ● Clinical Services - Family planning services - Well-woman exams - Pap smears - Male health exams - Pregnancy tests - HIV testing and counseling - STD screening and treatment - Immunizations for children and adolescents - Dental services - Tuberculosis testing and treatment North, Northeast, & Northwest Regions + ● ● 59 10 610 8 Northside Health Center Kashmere MSC Northeast MSCAcres Homes MSC Fifth Ward MSC 45 Houston, TX ● Helping People. Providing Services. Human Services - Kid’s Village - counseling for young families - Care Houston - counseling for 911 needs Multi-Service Centers - Library - Resource room w/ computers - Service linkage assistance - SNAP - Medicaid - CHIP - Food Fairs - Community Re-entry (Ex-Offenders) - Women, Infant and Children Nutrition Program (WIC) - Literacy classes (GED/ABE) - Early childhood & afterschool program - Facility rentals for events - Community gardens and farmers markets - Senior congregate meals sites - Aging disability resource center Appointment Line 832.393.5427 Health Centers La Nueva Casa de Amigos Address: 1809 North Main Street Houston, TX 77009 Phone: 713.547.8000 Sharpstown Health Services Address: 6201 Bonhomme Road 3rd Floor - South Tower Houston, TX 77036 Phone: 713.780.5600 Multi-Service Centers Hiram Clarke MSC Address: 3810 West Fuqua Street Houston, TX 77045 Phone: 713.393.4250 Southwest MSC Address: 6400 High Star Drive Houston, TX 77074 Phone: 713.778.6520 West End MSC Address: 170 Heights Boulevard Houston, TX 77007 Phone: 713.803.1050 Connect with us! @HoustonHealth /HoustonHealth houstonhealth.org houstontx.gov Support Services - Client access and eligibility services - Service linkage and referrals - Clinical outreach - Services on the Road Clinical Services - Family planning services - Well-woman exams - Pap smears - Male health exams - Pregnancy tests - HIV testing and counseling - STD screening and treatment - Immunizations for children and adolescents - Dental services - Tuberculosis testing and treatment Southwest & Central West Regions Helping People. Providing Services. Sharpstown Health Services West End MSC Southwest MSC La Nueva Casa de Amigos + + ● ● Hiram Clarke MSC● 59 8 288 10 610 45 HOUSTON, TX 59 10 610 45 Sunnyside● Kashmere● Northeast●Acres Homes● ●Fifth Ward West End Southwest ● ● Hiram Clarke● Denver Harbor● Magnolia●Third Ward● 45 59 8 288 Multi-Service Centers Care Houston A collaborative project with the Houston Fire Department designed to reduce the use of non-emergency calls to the Houston 911 emergency system. Services on the Road Activities include the promotion of department services, health education, community-based nursing services, client access services, and assessing community needs. Community Based Projects - Community Gardens - Mobile Unit/Community Nursing - Farmers Market - Community Re-Entry Network Department Information Line: 832.393.5169 Population Based Services This program is comprised of a variety of programs and services provided in our facili- tiesand throughout the community. Services allow HDHHS to identify and assess the health and social needs of residents, develop evidence based responses, and provide resources to improve health and well being of residents. Congregate Meal Program This program offers hot, nutritious meals and daily activities to older adults and disabled individuals from 8:00 am to 2:00 pm Monday through Friday. For more information, please contact the individual meal sites. Kid’s Village Kid’s Village is our approach to improve physical, mental and social functioning for children and families through collaborative partnerships. Community-Based Services Helping People. Providing Services. Multi-Service Centers Acres Homes MSC Address: 6719 W. Montgomery Rd. Houston, TX 77093 Phone: 832.393.4145 Denver Harbor MSC Address: 6402 Market Street Houston, TX 7720 Phone: 713.670.2100 Fifth Ward MSC Address: 4014 Market Street Houston, TX 77026 Phone: 832.393.3800 Hiram Clarke MSC Address: 3810 West Fuqua Street Houston, TX 77045 Phone: 713.393.4250 Kashmere MSC Address: 4802 Lockwood Drive Houston, TX 77020 Phone: 832.393.5503 Magnolia MSC Address: 7037 Capitol Street Houston, TX 77011 Phone: 713.928.9515 Northeast MSC Address: 9720 Spaulding Street Houston, TX 77016 Phone: 713.491.5500 Southwest MSC Address: 6400 High Star Drive Houston, TX 77074 Phone: 713.778.6520 Sunnyside MSC Address: 9314 Cullen Blvd. Houston, TX 77051 Phone: 713.732.5030 Third Ward MSC Address: 3611 Ennis Street Houston, TX 77004 Phone: 832.393.4051 West End MSC Address: 170 Heights Boulevard Houston, TX 77007 Phone: 713.803.1050 HoustonHealth.org @houstonhealth /houstonhealth Connect with Us! HIV Prevention Program Components - HIV testing - Comprehensive HIV prevention for people living with HIV - Condom distribution - Policy initiatives & advocacy - Jurisdictional HIV planning - Capacity building and technical assistance - Program planning, monitoring and evaluation, and quality assurance - Expanded HIV testing in healthcare and non-traditional settings Information Hotline 832.393.5010 Appointment Line 832.393.5427 Health Centers Northside Health Center Address: 8504 Schuller Road Houston, TX 77093 Phone: 713.547.8000 Sharpstown Health Services Address: 6201 Bonhomme Road 3rd Floor - South Tower Houston, TX 77036 Phone: 713.780.5600 Sunnyside Health Center Address: 9314 Cullen Blvd. Houston, TX 77051 Phone: 713.732.5000 Mobile Clinic Schedule available at houstonhealth.org Phone: 713.859.0853 Connect with us! HoustonHealth.org @HoustonHealth /HoustonHealth Counseling, Testing and Referral Services - Confidential HIV/STD testing at low or no cost to high risk individuals - Counseling designed to reduce client risk of acquiring or transmitting HIV - Confidential partner notification for people who test positive for HIV - Referrals for medical care and other services Expanded HIV Testing for Disproportionately Affected Populations - Increase HIV testing in healthcare settings - Incorporate HIV prevention into the medical care of people living with HIV - Conduct target condom distribution to both HIV positive and high-risk negative people - Increase the number of high-risk people who receive HIV testing - Increase the number and proportion of HIV positive individuals who are aware of their Infection HIV Prevention ProgramHelping People. Providing Services. Find free, fast and confidential testing near you: HIVtest.org/stronger Sharpstown Health Services Northside Health Center + + Sunnyside Health Center 59 8 288 10 610 45 + HOUSTON, TX What is partner services? Partner Services interviews people infected with STD/HIV about their partners and social contacts. Partners and contacts can be confi- dentially notified of their possible exposure or potential risk. Other Functions of Partner Services: - Prevention counseling - Testing for HIV and other types of STDs, hepatitis screening and vaccinations - Treatment and medical care - Referral to medical and other prevention services Information Hotline 832.393.5010 Appointment Line 832.393.5427 Health Centers Northside Health Center Address: 8504 Schuller Road Houston, TX 77093 Phone: 713.547.8000 Sharpstown Health Services Address: 6201 Bonhomme Road 3rd Floor - South Tower Houston, TX 77036 Phone: 713.780.5600 Sunnyside Health Center Address: 9314 Cullen Blvd. Houston, TX 77051 Phone: 713.732.5000 Mobile Clinic Schedule available at houstonhealth.org Phone: 713.859.0853 Connect with us! HoustonHealth.org @HoustonHealth /HoustonHealth Partner services will: - Protect your privacy, identity and personal information - Be there to answer questions and offer options - Offer referrals to medical and other available services Why tell your partner? Telling a partner may not be easy, but it is important to do so. If left untreated, some STDs can cause serious permanent damage. Many STDs do not have symptoms and the only way to know if your partner is infected is to get tested. Informing partners gives them the opportunity to get immediate screening and treatment. Partner ServicesHelping People. Providing Services. Sharpstown Health Services Northside Health Center + + ● Sunnyside Health Center 59 8 288 10 610 45 + Bureau Administration HOUSTON, TX Find free, fast and confidential testing near you: HIVtest.org/stronger Mission Statement To work in partnership with the community to assess, plan and implement effective strategies to reduce recidivism, increase public safety and successfully assist and support ex-offenders in their transition into productive, contributing members of the Houston community. We Offer - Advice and planning - Resource referrals - Case management - Courses in: - Computer education - Resumé development - Job readiness - Full scale graduation Address: Kashmere MSC 4802 Lockwood Drive Houston, TX 77026 Phone: 832.393.5503 Email: HDHHS.ReEntry@HoustonTX.gov Connect with us! @HoustonHealth /HoustonHealth There are no shortcuts to successful re-entry. houstonhealth.org 59 10 610 Kashmere Multi-Service Center 45 ● 288 What is community re-entry? Approximately 15,000 ex-offenders are released into the Houston community from the criminal justice system. The Community Re-Entry Network Program is a support system for ex-offenders in the Houston area designed to increase successful community re-entry after incarceration. Community Re-Entry Network Houston, TX Helping People. Providing Services. Education and Information The Immunization Program provides education at a variety of venues including PTO/PTA meetings, juvenile probation centers, daycare/long term care facilities and many more. Vaccines For Children (VFC) This program is a federally funded initiative that provides vaccines at no cost to children who might not otherwise be vaccinated because of inability to pay. Children who are eligible for VFC vaccines are entitled to receive those vaccines recommended by the Advisory Committee on Immunization Practices. Information Line 832.393.5427 Connect with us! houstonhealth.org @HoustonHealth /HoustonHealth ImmTrac (Statewide Immunization Registry) ImmTrac is a secure, confidential registry that stores immunization histories. Only authorized professionals such as doctors, nurses and public health providers, as well as schools and licensed child care facilities can access the immunization histories. ImmTrac is a lifespan registry which means that consented individuals of all ages can enroll. ● 59 8 288 10 610 45Bureau Administration Adult & Foreign Travel Immunizations HOUSTON, TX Sharpstown Healt Services Adult & Foreign Travel Immunizations ● Medical Home Promotion Immunizations should be given as part of a comprehensive medical visit. HDHHS encourages parents to ensure that their child has a place where they receive all medical care by providing VFC provider referrals and assistance with enrolling in Medicaid/CHIP. Safety Net Services No or low cost vaccines are provided at four HDHHS health centers. All childhood recommended vaccines are available for eligible individuals; fees are based on a sliding scale. Adult and Foreign Travel Immunizations Immunizations for adults and or foreign travel are available at the following locations: North Stadium Location 8000 North Stadium Drive Houston, TX 77054 Phone: 832.393.5427 Sharpstown Health Services 6201 Bonhomme Road Houston, TX 77036 Phone: 713.780.5693 ImmunizationsHelping People. Providing Services. + + 59 10 610 Northside Health Center 45 Sunnyside Health Center288 Services Provided to: - People who have come into close, prolonged contact with someone who has active tuberculosis - Recently arrived immigrants and refugees - Deliver, observe and monitor treatment for patients with active TB disease, people suspected of having tuberculosis and high risk contacts Tuberculosis Disease Tuberculosis is spread from person to person through the air. Only a person with infectious pulmonary tuberculosis can spread the disease. The Good News Tuberculosis can be CURED if you follow the treatment plan you and your medical provider setup. Appointment Line 832.393.5427 Health Clinics Northside Health Center Address: 8504 Schuller Road Phone: 713.547.8000 Sunnyside Health Center Address: 9314 Cullen Blvd. Houston, TX 77051 Phone: 713.732.5000 HoustonHealth.org Connect with us! @HoustonHealth /HoustonHealth Hansen’s Disease Clinic Regional Clinic that provides medical services to patients with Hansen’s Disease (Leprosy). Hansen’s Disease is caused by a germ that attacks the nerves of the individuals infected with the germ. The Hansen’s Disease Clinic is located at the Northside Health Center. Symptoms of Contagious Tuberculosis Disease - Persistent cough - Unintentional weight loss - Night sweats - Coughing up blood - Fatigue - Loss of appetite - Shortness of breath Tuberculosis Infection A person that has the bacteria in their body has a Tuberculosis (TB) infection. TB infection may develop into TB disease if not treated. A person knows that they have an infection if they have a positive skin or blood test. TB infection is not contagious. Tuberculosis Control Houston, TX Helping People. Providing Services.
  • 7. Presented by Stephanie Coleman 1503.30.v1 ENGAGEMENT AND GROWTH BEYONDTHENUMBERS HOWDOYOU MEASURESUCCESS? HOWCANWEDOBETTER?
  • 8. Presented by Stephanie Coleman 1503.30.v1 MEETAMBER... SHEWANTSTO HAVEABETTERLIFE FORHERSELF&HERFAMILY... BUT,SHEHASTHESAMEPROBLEMTHATWEALLHAVE....
  • 9. Presented by Stephanie Coleman 1503.30.v1 AMBER IS... OVERWHELMED BYTHEAMOUNTOFSERVICES,OPTIONS, INFORMATIONANDTIMEREQUIREDTOSUCCESFULLYNAVIGATETHEPROCESS...
  • 10. Presented by Stephanie Coleman 1503.30.v1 ADDRESS WCONTACT AMBER NEEDS... CLEARANDSIMPLE DIRECTIONSINORDERTOUTILIZEAND ACCESSSERVICES,NAVIGATEWELLNESSOPTIONS,ANDUNDERSTANDTHEREQUIREDINFORMATION...
  • 11. Presented by Stephanie Coleman 1503.30.v1 TM tré CLIENT ENGAGEMENT AND SUPPORT EVENTS FACETO FACE ADDINGAHUMANTOUCH. ADDRESS WCONTACT
  • 12. Presented by Stephanie Coleman 1503.30.v1 CLIENT ENGAGEMENT AND SUPPORT EVENTS FORTHE EXPO AMEDICALAPPROACHTOHEALTH. ADDRESS WCONTACT
  • 13. Presented by Stephanie Coleman 1503.30.v1 CLIENT ENGAGEMENT AND SUPPORT EVENTS ALWAYS AVAILABLE FORTHEPEOPLEBYTHEPEOPLE.
  • 14. Presented by Stephanie Coleman 1503.30.v1 TM tré GREATER UNDERSTANDING RESPONSIVE DIGITAL POWER INNOVATIONANDENGAGEMENT VIASOCIALMEDIA,ONLINEAPPS ANDTECHSAAVYDEVICES?
  • 15. Presented by Stephanie Coleman 1503.30.v1 ACCESS TO INFORMATION MOBILE GETITON THEGO MEETTHEMWHERETHEYARE.
  • 16. Presented by Stephanie Coleman 1503.30.v1 IMPROVED UNDERSTANDING MEDIA PRINT& SHARE LETTHEMUNDERSTANDTHE VISIONANDSHAREYOURSTORY CHSD HAS SOMETHING FOR EVERYONE READMORE INTHE NEWS SIGNUPTODAY LEARNMORE, ANDPLEASEVISIT
  • 17. Presented by Stephanie Coleman 1503.30.v1 COMMUNITY PARTNERSHIPS GLOBAL THEBIG PICTURE ADDRESS WCONTACT HOWDOESCHSDIMPACT& TRANSFORMCOMMUNITY? WHATISTHESCOPEAND VALUEOFYOURWORK? ?
  • 18. Presented by Stephanie Coleman 1503.30.v1 VALUE ADDED EXPERIENCE HDHHS LIFEIS GOOD ANENGAGEMENTCAMPAIGN Showcasingonescorevaluesand answeringthequestionof whoweareandwhatmattersmost
  • 19. Presented by Stephanie Coleman 1503.30.v1 NEXT STEPS QUESTIONS? THANK YOU!HDHHSCOMMUNITYHEALTH SERVICEDIVISION RISHAL.JONESRN,MBA DEPUTYDIRECTOR 832-393-4676 BARRYBARNES ADMINISTRATIVECOORDINATOR 832-393-4702 STEPHANIECOLEMAN MARKETINGSPECIALIST