4. What do we mean by branding?
What do people associate with your product /
service?
• quality, value, fun
What feeling do they get?
• trust, empathy (pain), passion
6. Branding is about 3 things
Authenticity
• Are you directed by your values?
• Are you comfortable with who you are and
where you are?
• When things go wrong, do you start with what
you could have done differently?
7. Branding is about 3 things
Balance
• Can you balance a bias toward a positive outlook
with an unflinching resolve to face the harsh
realities?
• Are you fundamentally patient but relentlessly
driven toward results?
• Are you comfortable with ambiguity while
continually seeking clarity?
8. Branding is about 3 things
Connectedness
• Are you focused on serving others?
• Are you open to being influenced by those
you seek to influence?
• Are you curious all the time?
20. Features and benefits
The logo
30 day money back guarantee
Scientifically engineered to
defy pain, defy aging and
defy gravity
21. The good with the bad
The copywriter successfully tells a story from
the first person perspective
22. 5 ways
• Define focus
• Less is more
• Simple is effective
• Enable visualization
• Involve users (readers)
23. Features and benefits, again
The narrative is based on an emotional
connection with the audience.
Think Apple. Is it about the technology? Or is
it about the story? Values? Identity?
24. Just like a movie character
Brands must stay “true” to themselves if
consumers are to remain loyal