The Inn industry is a business venture for the owner and a solace for the traveler and/or tourist. A customer can get stranded in the quest to secure a room to pass the night if he has not made adequate plans by the existing system. Through this study, it was realized that for a customer to be guaranteed a room, he or she has to physically come to the inn since the attendants paid more attention to that. He could also send a friend or relative who lives around the neighborhood of the inn to do the booking for him. There is nothing to bond the inn and the customer in person that he has indeed booked for a room. This study took Limman’s Center Inn as its case. It looked at creating an online reservation system to enable customers choose the room they wanted after a virtual tour to guarantee him a room.

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CHAPTER 1
INTRODUCTION
Online Reservation and Billing system is a transaction processing system that
solves various problems encountered during the computerized Hotel Reservation.
In a normal process, booking a certain hotel room requires procedures such as
talking to a hotelier either in a person or through the phone. Just imagine the disposition of
the hotelier if multiple clients came to ask questions about their reservations at the same
time. But through an online hotel reservation system, hotelier and travelers will both
benefited. In addition, Hotels have minimal need of travel agents to look for clients because
information about their hotel industry is readily available online.
Our proposed system aims to develop web application for facilitating reservation
processes at the hotel. The system provides the clients an easy way for searching rooms, of
their own preference listing-off rooms, real-time access of client’s information, making
reservation and even cancelling reservation. Rooms will be available on a “Fist come, First
serve” basis. Guaranteed reservations will be held by the hotel until the scheduled arrival
of clients.
Guest reservation data includes all the pertinent details about the guest’s stay. Each
room status which includes its availability and capacity of guest are being displayed on the
proposed system. That would also include the number of rooms for each type and the
corresponding rates at a specified date

2. 2
Objectives of the Study
The general objective of this study is to develop a system that will help Limman’s
Centre Inn competent and well-known company, these projects intend to provide online
reservation to the hotel. Likewise, we aim to properly conduct a better way of transacting
with customers using our proposed system for the business.
Specific Objectives:
● To enable “online booking” via internet.
● To enable automated data entry methods.
● Ensure efficient and reliable communication within the hotel.
● Enable easy authorize modification of data.
● Enforce security measures to avoid unauthorized access to guest records.
● Enable fast and easy retrieval of guest records and data for fast reference activities.
Purpose Description
The purpose of creating this system is: to make transaction easy and to reserve,
reservation or booking online as well as to advertise the company to the public. In this
system, a costumer can place their transaction online. The costumers can have their budgets
fixed on what they want, and then the company can also adjust on them. This system may
also advertise what is the latest offering of the company. The customers will be easily
accommodated because the system will automatically alert if there is conflict on the
schedules of the customer’s reservation.

3. 3
In advertising, our goal is to attract public attention to the services offered by the
company.
Scope and Limitation
The scope of the system is all about reservations in which customer can make online
reservations. The system will remove the hectic task of the customers and executive for
searching and booking rooms. It will also help the administrative staff i.e manager of the
inn to keep daily and history record to detail of the customer in proper database.
The limitation is the system will not provide customers’ online account. The
customer will only receive SMS and Email notification if they complete the reservation
process. It can also generate monthly reservation report and print reservation dates of the
costumer.
Significance of the Study
The Limman’s Center Inn Online Reservation and Billing System is identified to be
beneficial to the following:
● Customers – This system will help the customers to reserve their check-in without
visiting the Limman’s center inn. The customer can easily visit the website then
select the check-in and check-out date and fill-up the reservation form.
● Administrative Staff – administrative personnel refers to a person who is in charge
in the limman’s inn. The admin can easily track the customer’s reservation and can
make rapid decision based on the system recommendation.

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● Receptionist – is the person who is in charge in the reservation process. This person
is the one who are using the system. The receptionist in charge all the operation and
manage all rooms’ availability.

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CHAPTER II
STUDY OF RELATED LITERATURE
A review of related literature and studies are the theories which the researchers used
to explain the existence of a research problem and used as bases in analyzing relationship
between variables that can be generated from reference books and of collecting, selecting
and reading books, journals, reports, abstract and other reference materials. The Chapter
begins with the Introduction, Foreign Literature, Local Literature, Foreign Study, Local
Study and the Synthesis.
Foreign Study
According to Janne et al (May 2006), she developed a hotel management system
that, can be used online. This system allows the guest to do their booking online by
themselves. Some of the tasks that the system can do are providing a query for arriving
date and the length of staying, providing the number of “ On-rooms”, view all available
rooms and provides user the ability to choose one or more of them, recording the number
of on rooms, view all available rooms and provides the user the ability to choose one or
more of them, recording kind of guests and how many going to be in the single room,
providing the cost of booking, asking the users if they want additional service; such as,
dinner or breakfast, storing the guest detail; like, name, address and telephone, asking the
user for conformation, final conformation views with the detail of booking and the guests
can review or cancel the booking.

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Local Study
According to Robert M. Liberato and Mark Anthony J. Tongco: “The new
millennium ushers in a new era of computer technology where every possible human labor
can be made easier, faster and accurate. We should in turn put this technology for our
advantages”. Edwin M. Clark: “When it comes to choosing which companies to use to
book hotels online you should find a company that specializes in the hotel market for the
country you are planning to visit”. The main reason why local based hotel reservation
agencies are able to get the best deals it is because they have a much better understanding
about the region they represent and have a closer partnership with the hotels they are
partnered with.
According Abi Bituin (August 2010) Short-term base lodging is the main reason
that the hotel has been established. In the Philippines, wherein many foreign people go and
have a vacation, hotel is always their first destination to have relaxation after long hours of
travel in an airplane. Because of the rapid increase of foreigners visiting the Philippines for
vacation, a common sight is the establishments and sophisticated hotels for competitive
advantage. As the result of the competition between different hotels, various business
strategies had been made to attract customers, such as putting discounts, having beautiful
and relaxing environment and above all having a state of the art computer system and
facilities.
Lagman (September 2012), Lan-Based Reservation System for Hacienda Gracia
Resort and Hotel. A resort is a place used for relaxation or recreation, where visitors are
being attracted to take their holiday or vacation. It refers to places, towns or sometimes
commercial establishments operated by a single company. On the other hand, a hotel is

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differentiated as an establishment that provides paid lodging on a short-term basis.
Computer programmers are continuously developing a system application to better serve
resort or hotel guests because some hotels and resorts are becoming fully automated while
others are still striving for the similar setting.
The researchers introduce a “LAN-Based Reservation with Billing System for
Hacienda Gracia Resort and Hotel” to improve its reservation and billing system. The
advent of new technology gave rise to easy and hassle-free interaction between and among
humans. This is why most hotel and resorts prefer to employ computerization in their
business.
As a conclusion, their system is a lan-based system so we generate their system a
online system for some to organize and developed system is appeared to be more attractive,
efficient and dynamic.
Foreign Study
Shangri-La Rasa Sentosa Resort, Singapore is one of the hotel chains for Shangri-
La Corporation. The official website for Shangri-La Sentosa Singapore is very powerful
website, which consist for many useful functions. The purpose of the website for Shangri-
La Sentosa is to provide hotel’s information and online rooms reservation. Visitors can get
the hotel information such as hotel location, room rates, hotel promotions, room
description, photo gallery, and hotel services and facilities from this website. Besides, the
website also includes a fantastic function, which is virtual tour or hotel. The places
available in virtual tour are lobby, rooms, function rooms, recreation, restaurant and bars.
Visitors can use their computer mouse to navigate around hotel. As conclusion, Shangri-

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La Sentosa online reservation system is an efficient, powerful, robust online system. In
order to enhance the current system, the system is developed to enable every visitor having
their virtual tour on hotel. The developed system appears to be more attractive, efficient
and dynamic to attract more customers.
Local System
According to Catalogue (2013), an online hotel catalogue in Philippine. The
Microtel Inn and Suites by Wyndham Manila/at Mall of Asia is strategically situated near
SMX Convention Center, SM Mall of Asia and Ninoy Aquino International Airport. It is
near major business districts and tourist destinations. It is easily accessible by private and
public transport. The hotel has a restaurant serving international cuisine and function room
for 200 persons. The swimming pool is located at the roof deck will be operational soon.
Free Wi-Fi in Lobby, Restaurant only Php 100.00 per hour for in-room internet use. Free
buffet breakfast in all rooms. Hotel does not offer room only rate. The online system did
not provide an instant booking system. Guest will have to wait for confirmation within 24
hours after their booking. To enhance the current system, system is developed to enable
guests have availability checks and instant confirmation of the booking. The purpose of
this feature is to save valuable time and to cut cost, as it will eliminate email exchanges
between guest and reservation department. Valuable reservation staff time is saved because
reservation request will no longer have to be processed. As a conclusion, system will be
developed to have an instant booking for the room and meals. There is a back office for
them to control the content of the portal. This is management of their reservation.

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Foreign System
According to Marco (2013), every hotel of the Marco Polo group is an embodiment
of Asian warmth and Western comfort, a blend which conjures an unforgettable experience
for every guest staying with us. Marco Polo hotels provide their guests with a unique travel
experience which embraces the local charm and the adventure of travel with the deeply
instilled elegance and warmth of the in-house culture of Marco Polo hotels. Every Marco
Polo hotel befits the new-age traveler, whether on business or leisure, with its elegant
design, impeccable service and modern comforts. Just like the continent we are based in –
Asia, Marco Polo Hotels with its thirteen properties in key Asian business destinations has
flourished and established itself as one of the leading hotel brands in the region.
Anyway, the online system did not provide an instant booking system. Guests will
have to wait for confirmation within 24 hours after their booking. To enhance the current
system, system is developed to enables guest have availability checks and instant
confirmation of the booking. The purpose of this feature is to save valuable time and to cut
cost, as it will eliminate email exchanges between guests and reservation department.
Valuable reservations staff time is saved because reservation requests will no longer have
to be processed. Although the online system had included the picture for the bedroom,
kitchen and dining room, visitors only can view of it. With a more advance feature provide
in developed system, visitors will be able to view the whole room, for every angle of the
room. The current online system for Marco Polo Hotel did not include the management for
housekeeping. In addition to enhance the functionality of developed system, a
‘Housekeeping’ features added for housekeeper to perform their daily work.

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As conclusion of this case study, system will be developed to have an instant
booking for the room and meals. There is a ‘back office’ for them to control the content of
the portal. This is to help hotel in better management of their reservation and content of
portal. The ‘Housekeeping’ features also hope to provide staff have better management of
daily work and be able to work on schedule.
Synthesis
In synthesis, the purpose of review related literature and studies is to study other
online system and analyze the system. These studies discuss to apply in developed system.
Good features of the studied online system in developed system after studied the related
literature and studies; it is concluded that every system has its strength and weaknesses.
The purpose of that online reservation system is basically the same, which enables guest to
make online room reservation. Some systems provide other useful functions or visitors in
addition to online reservation. Thus, the online reservation system is hoped to provide
useful information. A new feature is added into the developed system after studied other
online systems. The feature is to provide a ‘back office’ for staff to manage the reservation
of rooms, meals and packages. There is also a feature for housekeeper to refer to their daily
work schedule. The developed system not only includes the existing functions of an online
reservation system, but it includes other features to enhance its functionality.

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CHAPTER III
TECHNICAL BACKGROUND
Project Conception
This project was made to promote online reservation to make this system, we
studied some details of the company and how it will work. We have meet and discussed
with the manager about the problem occurring in the company, and what functions and
limitations we had to put on our system. Then we discussed to them what are the advantages
and disadvantages of the system. As of this time; we and the manager agreed on the rules
and regulations of the system that we will develop for them in order to help promote the
Inn and simplifying their business processes.
Problem Statement
With the increase of Hotels and Inns demand, people looking for the lowest cost
yet with better service. Room reservations thru online booking will be the primary issue
that will be taken into consideration on this study.
Here are the other problems to be addressed by our system, to wit:
● Difficulty in accessing data.
● Usage of manual system in generating reports.
● Client will take time personally for reservations/booking.

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Project Scope
The scope of the project will be the following:
The system will be developed by the use of Web Development and other computer-
aided tool. Limman’s Centre Inn online reservation system can accommodate available
schedule of hotel rooms. This system will allow checking of customer’s personal
information and rooms reservations.
Business Constraints
Company operations nowadays are mostly computerized and most are having
online reservations which means efficient and effective system doing hotel transactions.
However, because of security issue such as hacking, the threat of an online system is too
dangerous for Limman’s Centre Inn. Thus, the desired system for the business is only
limited in scope but it can still deliver quality service for the business.
Schedule Issues
There are no problems in terms of schedule and gathering of the data in the
Limman’s Inn Center. The office is open in any hours. The manager is being shifted by
day and night shifted. Therefore, the data gathering and asking about the information
regarding to the study is flexible to the researcher.
Human Issue
Personnel assigned to the new system must be able to operate, maintain, and as
well-trained on how to run hotel reservation and advertising system. Even though the

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employee doesn’t have background in operating computerized system, he/she willing to
know the system since it will be user friendly
Financial Issue
The System is affordable and maintainable. It’s easy to fix and user friendly. The
cost of the system is worth the value added in the way business is conducted. The materials
needed by the system are already in the company such as the internet connection for online
conduct of reservations.
Technology Constraints
The technological constraint of the system is the security risk, because it may be
prone to constraints that our system couldn’t be used / functioned. The system will be
developed using the PHP platform, HTML, JAVA SCRIPT and MySQL. The software
development tool is sublime text cooling of the system.
Project Strategies
The standard development process is applied in Limman’s Center Inn Online
Reservation and Billing System. First, the researcher identifying the problem and what the
existing system the school use to perform the required operation. Second, the researcher
analyzed the problem by identifying some problems exist due to the current system and
formulating the solution by proposing the Limman’s Center Inn Online Reservation and
Billing System. . In software development phase, each member assigns the following task
for functionality purposes of each person. Taken steps in solving complex problems

14. 14
requires teamwork and dedication. Researchers discuss to the people who are involve in
the project to gather the information needed by the system. Data gathering is crucial in the
development process. The users that involve in system discuss the researcher--what is need
and what is to be done in their own perspective. Using the data, researchers can create a
documentation that can explained what the end user needs. Using the APA (American
Psychological Association) format, researcher writes all the information in standard way
that follow the formulization of the project. APA format is used universally for documents’
simplicity and standardization purposes. Revision and finalization of documents also
include afterwards taken down all of the information. In coding and testing, the researcher
need to clarify what is scope and limitation of the project for the continuation and precise
coding. This helps the programmer identify and avoid over perfection of the project outside
the plan, such as adding some features and functionality in his own perspective that has not
been documented. In the software development there are some testing, such as unit testing,
system integration testing, and other testing to identify what is functioning and what are
the features and functionality need to be add in order to meet the user’s satisfaction and
requirements. In this part of development process, researcher need to change the system
that they developed even it has been documented. The user’s perspective is the most
priority when developing the system. Therefore, any modification is realizing in this
process. Then, the monitoring and controlling stage; where the researcher need to observe
the system that has been implemented after the testing process. This ensure that the develop
system has an assurance in terms of quality. Finally, the final user acceptance; in this stage
the researcher already fixed some errors that found during the previous process that has
been implemented—unit testing, controlling and monitoring stage, user acceptance testing.

15. 15
Project Documentation and Communication
Before coming out with this system, the researchers conducted an interview to the
manager since the owner of the Inn is not available. It’s also an entailed literature review
in the internet and the data compilation. Each member was assigned a task to be
accomplished before the deadline. Regular communication with each member was
conducted through cellular phones and meetings were also conducted for research to
compile all the data and to discuss the plan for design and operation of the proposed system.
Project Documentation and Staffing
The group consists of five (5) members namely: Jonathan Toga, Group leader,
Programmer and System analyst: Assistant Leader Mary Rose M. Rance, Researcher and
Documentarian: Ruelyn A. Pampliega and Jhon L. Montanio, Database designer and
Documentarian: Danica Basa, Documentation researcher.
Table1.0 Key roles of each team members
ROLE RESPONSIBILITIES PERSON INCHARGE
System Analyst Research the problems, plans
solutions to be recommended;
and in-charge for software and
systems.
Jonathan Toga
Computer Programmer Responsible for the
programmer and development
Jonathan Toga
Database Designer Designed the interface of the
system and encoding of the
program.
Ruelyn A. Pampliega /
Jhon L. Montaño

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Documentation Responsible for the
chronicling of the whole
Capstone project.
Mary Rose M. Rance
Researcher Responsible for all the
research work that will be
needed
Danica B. Basa and
Mary Rose M. Rance

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CHAPTER IV
METHODOLOGY
Methodology can be described as structured set of steps, techniques, design,
processes, component and perspectives. It consists of phases themselves consisting of sub-
phases, which will guide the system developer in our choice of techniques that might be
appropriate at each stage of this study and also help us to plan, manage, control and evaluate
research.

18. 18
Requirement Phase
To run the system, it should have specific requirements like stable internet
connection and computer to be used. It is managed or operated by a person who has the
knowledge in operating and running the system, computer must be 15 inches’ unit; its
resolution is 1280 by 768 pixels.
Hardware Specification
The system must be in a computer (with peripheral) with the following minimum
requirements:
Table 2.0 Hardware Requirements for implementation of the system.
Hardware Specifications
● RAM of 512 MB higher
● HDD storage of 80GB higher
● Mouse/keyboard of USB/PS2
● Router/Modern for internet connection

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Software requirements
The system must have the following requirements:
Table 3.0 Software Requirements for implementation of the system.
For implementation: ● Operating System: Microsoft Windows 7
(Recommended)
● Web browsers such as Google Chrome, Mozilla
firefox, Internet Explorer
Staff Requirements and Qualifications
Administrator must be possessing skills in basic computer operations. Must have
an adequate knowledge in database operation, must possess basic computer maintenance
and troubleshooting skills. Administrator should be knowledgeable in computer works
especially in Microsoft Office products and functions.
Planning Phase
In the Planning Phase, it involves creating of a set of plans to help guide your team
through the execution and closure phases of the project. The Project Planning Phase is often
the most challenging phase for a Project Manager, as you need to make an educated guess
of the staff, resources and equipment needed to complete your project. The plans created
during this phase will help you to manage time, cost, quality, change, risk and issues. They
will also help you manage staff and external suppliers, to ensure that you deliver the project
on time and within budget. The team defines the solution in detail what to build, how to

20. 20
build it, who will build it, and when it will be built. During this phase the team works
through the design process to create the solution architecture and design, writes the
functional specification, and prepares work plans, cost estimates, and schedules for the
various deliverables.
Usage Scenario
This diagram is used in system analysis to identify, clarify, and organize system
requirements. The use case is made up of a set of possible sequence of interactions between
the systems and the users in a particular environment in relation to a particular goal.
Login
Make Reservation
Manage and Update
Database
Customer Administrator
Produce Report Summary
Search Room Availability
Room Management
Figure 1.0 Use Case Diagram of Limman’s Center Inn Online Reservation and Billing
System.

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Figure 2.0 Context Diagram of Limman’s Center Inn Online Reservation and Billing
System
0
Limman s Center Inn
Online Reservation and
Billing System
Customer
Reserve Room
System Notificaton via SMS
Search Room Availability
List of available rooms
Administrator
Customer room info
List of available rooms
View customer reservation
Search room availability
Manage Room
Generate Reports

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Figure 3.0 Administrator Data Flow Diagram of Limman’s Center Inn Online
Reservation and Billing System.
Administrator
4.0
Check Room
Availability
5.0
View
Customer
Reservation
3.0
Manage
Reservation
roomtype
D2
users
D1
guest
D4
1.0
Login
2.0
Manage
Room and
Room Type
rooms
D3
reservation
D5
6.0
Generate
Report
User s login User s information
Guest information
Room description
Reservation Information
Guest information
Reservation information
Add/Update rooms
Add/Update Guest Reservation
Add/Update Reservation

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Customer
1.0
Check room
availability
rooms
D1
2.0
Room
reservation
reservation
D2
Figure 3.1 Customer’s Data Flow Diagram of Limman’s Center Inn Online Reservation
and Billing System.
The figure 3.0 and 3.1 shows the Entity Relationship Diagram (ERD) define as a
data model that describing the data or information in the system based on business domain
or processes. It is a model that describes in an abstract way and ultimately implemented in
the database. The ERD are composed of relationship and entity.
An entity relationship model, also called an entity-relationship (ER) diagram, is a
graphical representation of entities and their relationships to each other, typically used in
computing in regard to the organization of data within databases or information systems.
An entity is a piece of data-an object or concept about which data is stored.
The ERD of Limman’s Center Inn Online Reservation and Billing System has four
entities: admin, rooms, guest and customer and data is shared between those entities to
form a relationship.

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Figure 4.0 Entity Relationship Diagram (ERD) of Limman’s Center Inn Online
Reservation and Billing System.
Data Dictionary
4.0 Database Table Name: Guest
Name Type
Lengt
h Description
id int 5 Unique Id for guest
name varchar 255 Guest Name
email varchar 255 Guest Email
phone varchar 255 Guest Phone
room_id int 5 Guest Room
check_in datetime 12 Guest time check in
check_out datetime 12 Guest time checkout
status varchar 255 Guest status
Admin
Customer
Guest
Rooms
encode
check
reserve

25. 25
4.1 Database Table Name: Reservation
Name Type
Lengt
h Description
id int 5 Unique Id for reservation
name varchar 255 Customer name
email varchar 255 Customer Email
phone varchar 255 Customer Phone Number
room_id int 5 Customer room reserve
check_in datetime 12 Customer time check in
check_out datetime 12 Customer time checkout
status varchar 255 Customer Status
type varchar 255 Customer Type
assign_to int 5 Customer Assign to
4.2 Database Table Name: room
Name Type
Lengt
h Description
id int 5 Unique Id for Room table
name varchar 255 Room Name
roomtype int 5 Room Type Id foreign key
4.3 Database Table Name: roomtype
Name Type
Lengt
h Description
id int 5 Unique room for room type
name
varcha
r 255 Room type name
price
varcha
r 255 Room type price
description
varcha
r 255 Description for room
picture text 255 Image upload on room type
4.4 Database Table Name: users
Name Type
Lengt
h Description
id int 5 Unique Id for users
fullname text 255 User' Fullname
username varchar 255 User's username to login
password varchar 255 User's Password to login
position varchar 255 User's Position

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Design Phase
In the design phase of the of Limman’s Center Inn Online Reservation and Billing
System architecture is established. This phase starts with the requirement document
delivered by the requirement phase and maps the requirements into an architecture. The
architecture defines the components, their interfaces and behaviors. The deliverable design
document is the architecture. The design document describes a plan to implement the
requirements. This phase represents the ``how'' phase. Details on computer programming
languages and environments, machines, packages, application architecture, distributed
architecture layering, memory size, platform, algorithms, data structures, global type
definitions, interfaces, and many other engineering details are established. The design may
include the usage of existing components of the system.
Major Software Functions
The major software functions of Limman’s Center Inn Online Reservation and
Billing System is the customer able to reserved online via internet using the
browser.When the customer are done fill-up the information that needed, the system will

27. 27
send message via email to thee customer for notification purposes. The administrator will
monitor the system if there was a customer reserve. The room that the customer selected
was not available by the time until the customer checkout. Daily reports are also included
in the system. The manager can print report anytime for documentation purposes.
Administrator
Home Rooms Guest Reports
Manage
Users
Room Type Check-In
Income
Room
Availability
Users
Add users
Update users
Logout
LIMMAN S CENTER INN ONLINE RESERVATION AND
BILLING SYSTEM
Rooms List Check-Out
Figure 5.0 Administrative Decomposition Chart of Limman’s Center Inn Online
Reservation and Billing System.
Software Interface Description
User Interface Design is the design of websites, computers, appliances,
machines, mobile communication devices, and software applications with the focus on
the user’s experience and interaction. User interface is the front-end application view to

28. 28
which user interacts in order to use the software. User can manipulate and control the
system as well as hardware by means of user interface. User interface is part of
software and is designed such a way that it is expected to provide the user insight of the
software.
Our goal is to create a user interface design of Limman’s Center Inn Online
Reservation and Billing System to make client user’s interaction as simple and efficient as
possible, in terms of accomplishing our goal.

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Figure 6.0 Limman’s Center Inn Online Reservation and Billing System Homepage
- This figure will show the home page of limman’s center inn. This module will
display when the customer visits the sites.

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Figure 6.1 Customer Booking Form
- When the customer decided to booking. The customer will click booking on
the navigation bar and fill-up the booking form.

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Figure 6.2 Limman’s Center Inn Online Reservation and Billing System Contact Page
- This figure will show the contact information of limman’s center inn. The
customer can their concern by providing information on the form.

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Figure 6.3 Administrator Login Module
- This module will allow the administrator to login. The administrator must
enter the correct username and password to access the system.

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Figure 6.4 Administrator Dashboard Module
- When the administrator successfully login. The dashboard module will show.

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Figure 6.5 Room type Module
This module shows the types of room that available at the limman’s center inn

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Figure 6.6 Rooms module
- This module shows the available room. Available rooms are depends upon the
room types.

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Figure 6.7 Guest Check-In Module
- Only the administrator let to encode the guest room. Guest room will reserve
only for the guest therefore, it will not be available to the customers.

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Figure 6.8 Reservation Module
- This module will show all the customers that reserve on the limman’s inn
center via online.

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Figure 6.9 Room Availability Report
- This module will show the room that available to the customer, it will allow
the administrator to print this report for documentation purposes.

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Figure 6.10 Income Report
This will allow the administrator to print the income report based on the
customers check-in.

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Figure 6.11 Users Table
- This user’s table will allow the administrator to add new user on the system in
order to assist the records in the future.

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Limman's Inn Center Reservation and Billing System
Development Cost:
Personnel:
Professional Fee 25,000.00
Equipment:
1 Computer Package 18,300.00
1 Printer 4,500.00
Supply Expenses
2 Ream Short Bond Paper 850.00
Miscellaneous:
Transportation 3,000.00
Food 6,000.00
Communication 900.00
TOTAL DEVELOPMENT COST 58,550.00
Project Annual Operating Cost
Personnel:
1 System Maintenance (10 hours/ month @
200/hour) 24,000.00
Domain Name 2,000.00
TOTAL PROPOSE SYSTEM BUDGET 84,550.00

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CHAPTER V
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
This chapter presents the summary of findings, conclusions and recommendations.
The purpose of study is developed the system that will be used to online the booking
of Limman’s Inn Center Reservation and Billing System.
The project team create this system in order for the customer to book online without
having a physical interaction to the receptionist. The customer will visit the sites and book
the check-in and checkout date. However, if the room is not available between those date
the system will not book the customer. Therefore, the customer will find another date that
is available.
The method that has been used in or der to developed the system was agile
methodology. Furthermore, if the manager is not satisfied with the current design, the
project team will make a note and change the design. Agile development is a quick way to
fix any bugs in the system. Any changes will not affect the other steps. Therefore, the level
of user experience and performance of the system.
There is only one user in the system, therefore the researcher evaluate only the
manager to rate the system. The password of the system is inheritable and the obligation
can be pass to another trusted person that selected by the admin.

43. 43
Summary:
1. In the completeness rated as score rate of three (3) interpreted as average in
completeness. Completeness is defining by building a representation of
requirements that can Be accessed of correctness and consistency.
2. The system achieve it purpose in simplicity rated as five (5) interpreted as Very
high in the degree to which the program can be understood with less difficulty.
3. The generality is the breadth of potential application of program components only
rated as three (3) interpreted as average.
4. In the security rated as three (3) interpreted as average. Security in the system is
not so secure and prone to query error due to poor coding and logical analyzation
of the program.
5. Operability of the system is rated as two (2) low. The operability is the ability of
the system to operate with almost no downtime. The user is not satisfy due to the
system is not yet uploaded online.
Conclusion:
1. In the completeness was rated by the manager as average this due to the manager
exceed his expectation in the system beyond the scope. However, the system will
able to meet the requirement and function in reservation system.
2. The graphical user interface of the system is very simple. Therefore, the manager
can easily understand what button to click and what will do during the operation.
3. The generality was rated as average this is due to additional recommendation of the
manager that exceed to our systems limitation.

44. 44
4. Security of the system is average not secure. There was a form that has no ability
to filter string, therefore will harm the database in the future.
5. The system is not yet uploaded only during our evaluation. Therefore, the project
team analyze that after the evaluation the system will be uploaded online using free
hosting.
Recommendation:
1. In order to complete our system, the project team decided to meet the user’s
requirement by releasing software version a month during their recommendation.
In this way, the manager will satisfy and the software will function based on the
user recommendation.
2. In the graphical user interface, the project team has no recommendation due to the
interface design was rated by the Limman’s Inn Center Manager as Excellent.
3. Generality of the system can be solving by releasing software version every month.
4. Security is very important in the system development, therefore the project team
decided to improve the system security by filtering the characters and special
characters in the textbox upon entering the data.
5. In the operability the system got the lowest score this is due to the system is not yet
uploaded online. Therefore, a week after the defense the project team decided to
upload the system using free hosting for temporary viewing.

45. 45
References
Basak,M. (2016). Lan Base Reservation System .Retrieve from
http://www.studymode.com/essays/Lan-Based-Reservation- System-For-Hacienda-
Gracia-1093465.html
Surangika1 ,A. (2015).Inn reservation guide. Retrieved from
http://www.marcopoloinns.com/en/index.html
Mca,K. (2016,January 5). Inn Shangri-La, Singapore
https://www.scribd.com/doc/135931342/inn-Management-system-project-document

46. 46
APPENDEX A
Limman's Inn Center Reservation and Billing System
Project Cost Benefit Analysis
YEAR
0 1 2 3
Development Cost 58,550
Operation and Maintenance 44,000 88,000 132,000 17
Discount Factor of 12% 0.893 0.797 0.712 0
Time Adjusted Cost 58,550 39,292 70,136 93,984 11
Estimated Time Cost Analysis 58,550 97,842 167,978 261,962 37
Benefits Derived 80,000 130,000 180,000 23
Discount Factor of 12% 0.893 0.797 0.712 0
Time - Adjustment Benefit 71,440 103,610 128,160 14
Cumulative Time Benefit Analysis 71,440 175,050 303,210 44
Estimated Time Adjustment Cost
Benefit 58,550 -26,402 7,072 41,248 75
Return on Investment 22%
Net Present Value 34,176
Time Adjusted Payback Analysis
-100,000
0
100,000
200,000
300,000
400,000
500,000
600,000
1 2 3 4 5

47. 47
ROI = Cumulative Time Benefit Analysis - Estimated Time Cost Analysis /
Estimated Time Cost Analysis * 100
= 608,250 - 498,638 / 498,638 * 100
= 109,612 / 498,638 * 100
= .22 * 100
= 22% / 5 years
= 4.4 years
NPV = Estimated Time Adjustment Cost Benefit in 3 years - Estimated Time
Adjustment Cost Benefit in 2 years
= 41,248.00 - 7,072.00
= Php 34,176.00

48. 48
APPENDIX B
GANTT CHART

49. 49
APPENDIX C
USERS EVALUATION FORM
Title of the Project: LIMMAN’S CENTER INN ONLINE RESERVATION AND
BILLING SYSTEM
Project Proponents:
Evaluator:
Position: Manager
Date Evaluation: ________________________
Instruction: Kindly check one box for each item that rate or evaluate the appropriateness
of the questionnaire attached herewith using the twenty-four criteria for software quality
using McCall’s’ standards.
Score rate Interpretation
5 Very High
4 High
3 Average
2 Low
1 Very low
Instruction: Kindly check one box for each item that rate or evaluate the appropriateness
of the questionnaire attached herewith using the twenty-four criteria for software quality
using McCall’s’ standards.
Criteria 1 2 3 4 5
1.Auditability-keeping the record of standard so the that
you can locate the origin of specific features that appears on
report.

50. 2.Accuracy-meeting the user’s need and having a clear
statement of what is required.
3.Commonality- the degree to which standard, interfaces,
protocols and bandwidth are used.
4.Completeness-building a representation of requirements
that can Be accessed of correctness and consistency.
5.Conciseness-the compactness of the program in terms of
line of code.
6. Consistency-a sound structure which is free from logical
defects.
7. Observability-system states and variables are visible
during execution; all factors affecting the output are visible.
8.Operability-the ability of the system to operate with
almost no downtime.
9.Security- referring to the availability of mechanism that
control or protect programs and data.
10.Self-Documentation-as the degree to which the source
code provides meaningful documentation.
11.Simplicity-the degree to which the program can be
understood with less difficulty.
12.Software System Independence-degree to which can
program is independent of nonstandard programming

51. language features , operating systems characteristics, and
other environmental constraints.
13.Traceability-the ability in tracing the design
representation or actual program component back to
requirements.
14.Training-as the degree to which the software assists in
enabling new users to apply the system.
15.Controllability- defined as an exercise of authority or
dominative influence.
16.Data Commonality- an attribute of the software that
provide the use of standard data representations and
structures.
17.Decomposability- as a large entity separated into
component or basic units.
18.Error Tolerance- the ability of the system to repair any
damage data.
19.Exception Efficiency- an attribute of a software that
provides for minimum execution processing time without
decrease in functionality.
20.Expandability Dependence-having a free hand over the
way in which the system is implemented.
21.Generality-the breadth of potential application of
program components.
22.Hardware Dependence-having a free hand over the way
in which the system is implemented.

52. 23.Instrumentation-User defined functions which the
agents calls at a different time.
24.Modularity- a mechanism for splitting software into
dependent modules and grouping together items that have
some affinity.

53. 53
APPENDIX D
LIMMAN’S INN CENTER RESERVATION
AND BILLING SYSTEM
USER’S MANUAL

54. Table of Contents
System Home Page …………………………………………………………………. 1
Booking Form ………………………………………………………………………. 2
Admin Login …………………………………………………………………………4
Dashboard ………………………………………………………………………….... 5
Room Type Modules ………………………………………………………………... 6
Add/Update Rooms Type …………………………………………………………… 6
Add/Update Rooms …………………………………………………………………. 7
Add/Update Reserve Room …………………………………………………………. 8
Show All Available Rooms …………………………………………………………. 9
Print income report …………………………………………………………………. 9
Add/Update users …………………………………………………………………….10

55. 55
This is the homepage of the system. When the customer visit the site, the customer will
see four select menu and one button.
1. Arrival - Click the arrival select menu to enter the date you plan to check in at the
inn.
2. Departure - Then select the departure date you plan to checkout.
3. Room Type - Click the room type of the inn to select different types of room you
want.
4. Book me - Lastly, click “Book Me” to redirect you to the form where you can
enter your information.

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After you click “Book Me” button you will redirect to the form where you type all the
information that the system is asking.
1. Name – Complete customer name will be entering in this textbox.
2. Email- Customer email need to be enter for confirmation purposes.
3. Phone – Customer cellphone number must be entering also to send confirmation
via SMS.
4. Check-in - this option will the same information in the homepage that the
customer fill-up.
5. Check-out - this option will the same information in the homepage that the
customer fill-up.

57. 57
When the customer clicks submit button. Thank you page will appear; it means the
reservation are successfully encoded in the system. The system will send notification via
Email and SMS.

58. 58
Administrator login are design to manipulate and monitor the information in the
Limman’s Inn Center.
1. Username – the administrator must contain username to authentication purposes.
2. Password- password is design to verify the user of the system. The administrator
need to enter the correct password. That the system given.
3. Login – When the username and password has been entering in the textbox, the
administrator can login in the system.

59. 59
After the administrator login, the dashboard will display at the admin homepage. In the
sidebar there are six button: Home, Rooms, Guest, Reports, Users, and Logout.
1. Home – if you click home button the page will redirect to admin/index.php which
is the default homepage of the admin.
2. Rooms- This button will manipulate the rooms and room type of the Limman’s
Inn Center.
3. Guest – this will show the guest and customer module. In this section you can add
and update customer and guest reservation.
4. Reports – this button will redirect you to report page then you can print the report
for documentation purposes.
5. Users – this section will let the admin add/update list of users with the different
access level.
6. Logout – when the administrator click this button the page will redirect to login
page.

60. 60
Room module will show all the rooms that available on the limman’s Inn center.
By adding the room type, the administrator can
1. Enter the name of the room
2. The price of the room that has been entered.
3. Description of the room
4. The image of the room. The image input are required in the box in order to add
the room type.

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After adding the room type, the administrator can add rooms depend upon the room type
that has been entered in the last module.
1. Enter the name of the room.
2. Select the room type. However, if the room type not exist, you can go back on
the last module to add new room type.
3. Save changes if you are done fill-up the form.

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The administrator can also add new customer using the administrative module.
1. You need to enter complete name of the customer.
2. Email add of the customer.
3. Phone number of the customer for notification purposes.
4. Room type that the customer want.
5. Check in date and time of the customers.
6. Check out date and time of the customer.

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This module will show the report of the rooms available on the Limman’s Inn Center.
The administrator can print the report by present Ctrl + P keyboard shortcuts for
print.
Income report can also show by clicking “Income” button under the “Reports” Menu.
This will allow the administrator to print daily report for income monitoring purposes.

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Users administrator can also add different password by clicking “Users” Button on the
left menu. This will allow the manager to inherent the operation to their assistant to
temporary take over the monitoring.

65. 65