Taking Control of Your Employee Engagement | A Toolkit for Employeees.

1. 11
Taking Control of Your Engagement
Michael Castle
Director, Leadership and Professional and Development
A Toolkit for Employees

2. 22
Session Overview
• Aim
• Learning Outcomes
• ADUKG Vision and Mission
• Great Days at Work
• Defining Engagement at ADUKG
• The Success Connection
• Five Levels of Engagement
• Defining Success through Alignment
• ACT
– Assess
– Communicate
– Take Action

3. 33
Session Aim and
Learning Outcomes

4. 44
Aim
To raise awareness of employee engagement and
explore how employees at ADUKG can take control of
their own engagement and have more great days at
work.

5. 55
Learning Outcomes
• Understand what engagement is and why it matters
• Consider your own engagement level
• Identify actions you can take to increase your
satisfaction and contribution to become more
engaged

6. 66
ADUKG Vision, Mission
and Values

7. 77
ADUKG Vision
To be the leading provider of education and training
solutions in all of its core areas, and to be known for
our sustainable contribution to the social and
economic development of the region

8. 88
ADUKG Mission
To rapidly grow the sustainable provision of knowledge
and skills for individuals, businesses and governments.
To provide every client customized and high quality of
education necessary to achieve their aims and exceed
their expectations
To build a world class network of partners in
relationships that add mutual value and that advance a
shared vision of regional development

9. 99
ADUKG Values: Excellence
Definition Behaviours
Excellence and professionalism lie at the heart of
everything we do.
• Exceed our stakeholder expectations through the
highest professional standards and best practice
• Achieve excellence through innovation, learning
and flexibility
• Take pride in our work and aspire to be the best we
can be
• Work effectively in teams, value opinions and ideas
and cooperate with, encourage and support our
colleagues

10. 1010
ADUKG Values: Innovation
Definition Behaviours
We create opportunities to redefine learning,
knowledge acquisition and application as the key to
unlock potential
• Question our assumptions and remove barriers to
creative group thinking
• Encourage individuals to develop their critical skills
• Learn from experience
• Provide training and facilitation to encourage
innovation
• Value diverse opinions and encourage all to
contribute to future growth

11. 1111
ADUKG Values: Partnerships
Definition Behaviours
We build trust and strong relationships with our
people, clients, partners, suppliers and the
community to achieve their objectives
• Strengthen our client’s capabilities
• Build strong teams and grow individuals
• Seek out world‐class partners to create new
knowledge
• Deliver quality services by using all our resources
and maintaining an effective supply chain.

12. 1212
ADUKG Values: Integrity
Definition Behaviours
We demonstrate ethics and honesty in everything that
we do.
• Conduct ourselves with openness and honesty in
all aspects of our work
• Foster open communication and collaboration with
all our stakeholders
• Provide motivational and constructive feedback
• Apply transparent processes and practices in
dealing with clients

13. 1313
ADUKG Values: Contribution
Definition Behaviours
We create and share new knowledge to develop and
grow people, the UAE and beyond.
• Aspire to become a world‐class center of
knowledge
• Develop new business models to deliver cost
effective solutions to meet the needs of emerging
sectors
• Offer products and services that address critical
nationalization issues
• Through empowerment, we expect our people to
contribute to that growth
• Recognize the contribution and achievements of
our people, partners and the community

14. 1414
Great Days at ADUKG

15. 1515
15
Great Days at ADUKG
Group Activity
In your groups share some of the great days you have had
at ADUKG, and identify what made them special:
– What were you doing?
– Who were you with?
– What did you accomplish?
– How did you feel?
What does it take to make every day a great day….?
In one word, what does a great day look like for you?

16. 1616
16
Shared Responsibility
• Need to be clear on what the organization needs them
to do; they also must be clear on their values, and
priorities, and take responsibility for satisfying them at
work.
• Need to build trusting relationships and help employees
align their interests and talents with the goals of the
organization.
• Need to set a clear direction, build a culture that fuels
engagement, and provide the resources needed to
deliver results.

17. 1717
Shared Responsibility
Fit with the Job
• Job fit is perhaps the most important driver of engagement. Individuals want
to enjoy the work they do and seek work that is interesting and meaningful.
The better the job fits, the higher satisfaction and discretionary effort will be.
Contribution
• Employees are motivated by being successful in their jobs. Employees want
to do their best at work but often they need support from leaders or
managers to be the most successful they can be.
Fit with the Workgroup
• Relationships play an important part in how employees connect to the
organization. Managers play and important role in developing strong
working relationships
Fit with the Company
• Feeling aligned with the organization has a lot to do with company culture
and perception of Senior Leaders. A good organizational fit correlates with
high engagement levels and should be focused on to create an environment
that fosters engagement.

18. 1818
18
The Success Connection
A Engaged At the APEX; fully engaged; known for discretionary effort and commitment.
B Almost Engaged Among the high performers and reasonably satisfied; know what great days
look and feel like.
C Satisfied Not Contributing Satisfied employees; maybe new to KAUST or their role; misaligned; or
comfortable with what they are doing.
D Contributing Not Satisfied Highly productive; may have issues around their work, organization, manager,
job conditions, for example.
E Disengaged Disconnected from organizational priorities and are not getting what they need
from work.
Five Levels of Engagement

19. 1919
19
Individual Reflection
Where are you?
• What are your personal driver and barriers to engagement
• How can you have more great days and move your engagement
levels towards being fully engaged?
• What support do you need?

20. 2020
20
What is Your Equation?
• At the individual level, employee engagement is a
complex equation that reflects your unique, personal
relationship with work.
• Great days depend on your contribution to ADUKGs
success, and the personal satisfaction you obtain in
your role.
• The feelings you have about your work, your role, and
life at ADUKG are shaped by your personal definition of
success, and what you personally value as important.
GD = MSi + MCo

21. 2121
21
Success Through Alignment
Group Activity - Gaining Clarity
• How does your work contribute to the success of
ADUKG?
• How well are you needs being satisfied?

22. 2222
22
Influential Factors
Work Priorities
• Are you absolutely clear on your top three work
priorities?
• Are you clear on how they support the organization’s
overall strategy?
• What else do you need to know?

23. 2323
23
Influential Factors
Your Talents
• ADUKG needs your skills, knowledge, and experience to
help reach its goals.
• You benefit from applying your talents as well.
• Research indicates that being able to do what you do
best on the job increases job satisfaction.

24. 2424
24
Leveraging Opportunities for More Great Days
Leverage opportunities to continue to develop your talents
that:
• Are critical to the achievement of your work priorities.
• Have the greatest potential for increasing your
satisfaction.
• Will become increasingly important for ADUKG.
• Will increase your effectiveness and equip you for future
roles, opportunities, and challenges.

25. 2525
25
Management Support
Consider how you want to involve your manager in
creating more great days…….
• What information do you want from your manager?
• What do you want to share with your manager about
your perspective on your job?
• What do you want to share with your manager about
your top priorities, challenges, plans for growth?

26. 2626
26
ACT - A Framework for Success
ASSESS
• Clarify what is important to you
• Identify the top 5 things that you value in the workplace
• Determine the job conditions that help you thrive
COMMUNICATE
• Confirm expectations with your manager
• Talk about ways to leverage your strengths
• Discuss aspects of your job you would like to develop, enhance, or maintain
• Discuss how best to work together
TAKE ACTION
• Act on things you can influence
• Make a personal choice to have more great days
• Identify what you can do to better satisfy what you value at work and your
contribution to ADUKG

27. 2727
27
Going Forward...
Individual Activity
Using the template provided, consider, and record the following:
• What you value at work
• Your work priorities and goals
• Your personal aspirations
• Commitment to action
– 3 things you will do today to take control of your engagement
and experience more great days at work
Keep this with you in your workspace and review weekly, share success
daily, and celebrate great days at ADUKG

28. 2828
28
Great Days = Great Results
People
• Interesting work
• Knowing it made a
difference
• Satisfying personal values
• Receiving recognition
• Achieving personal
aspirations
• Using unique talents
Organization
• Hard work
• Aligned with
organizational goals
• Overcoming challenges
• Clarity of purpose
• Achieving tangible results
Our Partner Research Suggests…

29. 2929
Taking Control of Your Engagement
Michael Castle
Director, Leadership and Professional and Development
A Toolkit for Employees

30. 3030
Abu Dhabi University Knowledge Group (ADUKG) ensures
work challenges are met by a well-prepared and confident
new generation of employees, managers, and leaders.
Created in 2006 to help develop the future workforce of the
UAE, ADUKG has changed the lives of more than 60,000
individuals and helped shape the future of key
organizations.
Download Brochure
adukg-info@adu.ac.ae 800 2212www.adukg.ae

31. 3131
Hear our thoughts on:
ADUKG
BLOGS
FEATURED
ARTICLES
ADUKG