Collecting information

1. Tool B5Yellow Pages
We all know yellow pages. Throughout the world they are the usually
yellow part of our telephone directories and they provide us with
the addresses and phone numbers of experts of some sort, dentists
and plumbers, print shops and pet shops, etc.
Organising yellow pages of experts who are willing to offer their
knowledge and experience to colleagues from co-operation partners,
can be a very useful support for a network, within a large company
or across companies. Often a simple call and few minutes of talking
with a colleague might give you the decisive hint. You may remem-
ber the person from some meeting where she presented some good
practice or solution to a problem. Or you just talked to him in the
break of a meeting where he mentioned they had an interesting so-
lution to a problem which you thought not to have in this moment.
Of course, the expert directory need not have exactly the structure
of the example graph. Think of the information you need. Use a for-
mat which makes it easy to have a quick overview. Deposit the in-
formation at some place where all possible users have quick access,
be it in your intranet, on an internet platform, whatever resources
for structured communication you use.
31.10.2008, 15:46:54