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Marketing Project on
SUBMITTED BY:
Shinjini Ghosh- 19DM195
Shreya Gupta- 19DM205
Sivaram Yelamanchili- 19DM215
Tanveer Ahmed- 19DM225
Yash Khurrana- 19DM236
Rahul Singh- 19DM246
• Bottled Water Industry consists of both carbonated as well as non-
carbonated water which is sold in bottles or via water dispensers.
• Revenue in the Bottled Water segment amounts to US$ 5,984m in 2019.
The market is expected to grow annually by 7.6% (CAGR 2019-2023).
• The average per capita consumption stands at 17.2 L in 2019.
• The current market value is INR 160 Bn, expanding at a CAGR of 20.75%
and is expected to reach INR 403.06 Bn by the end of 2023.
ABOUT THE INDUSTRY
VALUES
Integrity, Teamwork,
Cooperation,
Quality, Passion,
Openness &
Transparency.
MISSION
World class quality
at lowest production
and distribution
cost.
VISION
Dominant player in
branded water
business, expanding
& leading in
premium beverage
category.
ABOUT THE COMPANY
• Italian company made by Signor Felice Bisleri
• First introduced in MUMBAI in glass bottles in two varieties- ‘Still’ and
‘Bubbly’ in 1965
• Taken over by in 1969 and started bottling water in glass
bottles
• The company later switched to PVC bottles that were non-returnable
and now the bottles are available in pet containers that can be taken
away by the consumers.
• In 2003, Bisleri announced its venture in Europe
• ‘Bottles for change’- an initiative by bisleri, focuses to create awareness
about waste segregation, recycling plastic bottles for cleaner
environment.
POWERED BY
135 PLANTS,
3000
DISTRIBUTORS
&
5000
DISTRIBUTION
TRUCKS
ACROSS INDIA
OPERATION OF BISLERI
• The Bisleri bottled water range comprises of:-
 250 ml
 300 ml
 500 ml
 1 ltr
 2 ltr
 5 ltr
 20 ltr
• 250 ml and 300 ml bottles though in very limited numbers for now
• 20-litre jar comprises about 40 per cent of overall Bisleri sales, the one-litre bottles account for
experiment 25 per cent brand sales.
• Bisleri bottles have 80-120 TDS.
• The main source of water is bore-well.
PRODUCT DIVERSIFICATION
MINERAL WATER
SODA
FONZO
LIMONATA VEDICA SPYICI
URZAA
PINACOLADA
• AQUAFINA
• KINLEY
• BAILEY
• QUA
• KINGFISHER
• CATCH
• HIMALAYA
Geographic
1) City Size: Mostly
Major Cities & Sub
Metros
•2) Climate: Hot &
Humid
Demographic
1) Family Size:
Mostly individuals
and families
2) Corporates
Psychographic
1) Lifestyle: Travel
Freak
2) Personality: Health
Conscious
SEGMENTATION
TARGETING
Social Class
•Upper Class
•Upper Middle
Class
•Middle Class
Age Groups
•Kids
•Youth
•Middle aged
•Aged people
Geographic
•All Indian
States
This Photo by Unknown
Author is licensed under CC
BY-NC-ND
POSITIONING
Purity and health
The main product in which bisleri deals is Mineral water.
Other products include:
Soda, Energy drink, flavoured drinks ,Non consumable products
Prices vary as per city, location and quantity. To cater to the
middle class section of the society and for maximum volume
sales, Price is kept nominal. Ranging from – Rs.6 to Rs.80
Maximum reach is attained at national level (Restaurants &
hotels, Large shops & commercial complexes, Homes, Local
kirana shops)
Personal selling, Specific advertising, Public relations and sales
promotion.
4P’s
PRODUCT
PROMOTION
PRICE
PLACE
SWOT analysis
STRENGTHS
• Brand name
• Quality standards
• Innovation
• Market share
• Famous as pure & safe
WEAKNESSES
• Age old of Distribution
methods
• Reuse of bottles by locals
• Faults in production
OPPORTUNITIES
• Expansion
• Expected growth rate
• Change of image
• Premium segment
THREATS
• New players eyeing the market
• Localised player
• RO and filters
• Competition from Rival brands
such as Pepsi’s Aquafina & Coca
Cola’s Kinley
• Illegal manufacturers
Threat of
new
entrants
Bargaining
power of
buyers
Bargaining
power of
suppliers
Threat of
substitute
products
Threat of
existing
products
Porter’s Five Forces Analysis
• Market is growing, attracting
new entrants.
• New entrants in the market
like Patanjali ‘Divya Jal’
• Local brands at cheap
rates
• Buyers have choice with
many suppliers
• Demand more, branded
suppliers less
• Increase in raw material
cost
• Suppliers supply raw
material to local players
• Glass bottle substituting
plastic bottle
• Local brands having major
market share
• Around 200 registered
brands in India
• Fruit juice, health drinks
& soft drinks
• Local water and tap
water, RO water
MARKET RESEARCH – METHODS AND TECHNIQUES
PRIMARY
• Field Study – Visit to Bisleri plant
• Questionnaires – Retailers
– Customers
 Conducted the market survey at
Jagat Farms
 Faridabad, Delhi
SECONDARY
• Online Sources
https://www.bisleri.com/
https://www.bigbasket.com/
https://economictimes.indiatimes.com/
PLANT VISIT
BISLERI PLANT
 Location: Sahibabad, UP
Bisleri International Pvt. Ltd., 19/1, Site IV,
Industrial Area, Sahibabad, Ghaziabad, U.P.-
201005
 Areas Targeted – Delhi, NCR
 Maximum Sale Period – Summers
 Supplies- From all around the country
 Plant Size: Approx 150*125 square ft.
 Plant contains 5 blocks:
Borewell
Compressor Room
Purification unit
Administrative block
Operations Block
Production process of Bisleri
• Disinfection of bore well water (saline water)
• Multistep filtering process - Chlorination
- Arkal Filter
- Carbon Filter
- Reverse Osmosis
- Addition of minerals
- Micron filtration
- Ozonation
• Blowing of bottles (using preform)
• Filling up of bottles
• Laboratory Testing
• Capping
• Labelling
• Quality Check
FINDINGS AND ANALYSIS (of Retailers)
• More than half of the total number of retailers surveyed did not find the packaging
of the bottle appealing. They felt that there was room for improvement
• Maximum number of retailers felt that the company should provide fridge & display
stands for stocking their respective products
• Profit margin was the highest motivating factor for the retailers. Promotional
schemes were second highest motivating factor which were followed by factors like
company goodwill & product quality respectively
• There were mixed reactions from retailer regarding profit margin, the retailers felt
that the retail price was also low and should be increased to match up to others.
FINDINGS AND ANALYSIS (of Consumers)
• We came to know from the survey that price and services are considered as the major factors
for option to a particular brand.
• From the study, we came to know that other brands like Aquafina, Kinley are mostly preferred
by consumers.
• From the study, we came to know that most of the consumers feel that the prices are
reasonable.
• From the survey conducted, most of the consumers feel that unreliability and irregular supply
of municipal water make them shift to the concept of mineral water.
• Bisleri is the market leader and having neck-to-neck competition with Kinley.
Challenges Faced by Bisleri
 A number of companies selling fake branded bottled water have
cropped up
 No quality and hygiene standards maintained by these
companies leading to health issues among consumers. Outcome
of that is consumers lose faith in bottled water thus, affecting
the overall sales.
 Nearly 67% of the population resides in rural areas. However,
the rate of penetration of bottled water Is significantly low in
these regions. Hinders, the market growth in India
• Advertisement to build the brand image
• Flavoured water without sugar and artificial ingredients
• Bulk water delivery to home with no additional cost
• Awareness programs at health clubs, schools and nursing homes
• Display hot and cold dispensers and bottles at places like hotels, clubs and
airports to target upper class.
• Mineral water in poly bags
• To create awareness regarding the cost benefit analysis because of people
using purifier systems over packaged drinking water
• Redressal Forums where people can convey their grievances
• Water storing fridges to big brands
• Buy 2 get 1 like offers can be introduced
• The quality of plastic bottles can be improved especially for middle class
people who don’t want to dispose of their bottles.
Bisleri  marketing management

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Bisleri marketing management

  • 1. Marketing Project on SUBMITTED BY: Shinjini Ghosh- 19DM195 Shreya Gupta- 19DM205 Sivaram Yelamanchili- 19DM215 Tanveer Ahmed- 19DM225 Yash Khurrana- 19DM236 Rahul Singh- 19DM246
  • 2. • Bottled Water Industry consists of both carbonated as well as non- carbonated water which is sold in bottles or via water dispensers. • Revenue in the Bottled Water segment amounts to US$ 5,984m in 2019. The market is expected to grow annually by 7.6% (CAGR 2019-2023). • The average per capita consumption stands at 17.2 L in 2019. • The current market value is INR 160 Bn, expanding at a CAGR of 20.75% and is expected to reach INR 403.06 Bn by the end of 2023. ABOUT THE INDUSTRY
  • 3. VALUES Integrity, Teamwork, Cooperation, Quality, Passion, Openness & Transparency. MISSION World class quality at lowest production and distribution cost. VISION Dominant player in branded water business, expanding & leading in premium beverage category.
  • 4. ABOUT THE COMPANY • Italian company made by Signor Felice Bisleri • First introduced in MUMBAI in glass bottles in two varieties- ‘Still’ and ‘Bubbly’ in 1965 • Taken over by in 1969 and started bottling water in glass bottles • The company later switched to PVC bottles that were non-returnable and now the bottles are available in pet containers that can be taken away by the consumers. • In 2003, Bisleri announced its venture in Europe • ‘Bottles for change’- an initiative by bisleri, focuses to create awareness about waste segregation, recycling plastic bottles for cleaner environment. POWERED BY 135 PLANTS, 3000 DISTRIBUTORS & 5000 DISTRIBUTION TRUCKS ACROSS INDIA
  • 5. OPERATION OF BISLERI • The Bisleri bottled water range comprises of:-  250 ml  300 ml  500 ml  1 ltr  2 ltr  5 ltr  20 ltr • 250 ml and 300 ml bottles though in very limited numbers for now • 20-litre jar comprises about 40 per cent of overall Bisleri sales, the one-litre bottles account for experiment 25 per cent brand sales. • Bisleri bottles have 80-120 TDS. • The main source of water is bore-well.
  • 7.
  • 8. • AQUAFINA • KINLEY • BAILEY • QUA • KINGFISHER • CATCH • HIMALAYA
  • 9. Geographic 1) City Size: Mostly Major Cities & Sub Metros •2) Climate: Hot & Humid Demographic 1) Family Size: Mostly individuals and families 2) Corporates Psychographic 1) Lifestyle: Travel Freak 2) Personality: Health Conscious SEGMENTATION
  • 10. TARGETING Social Class •Upper Class •Upper Middle Class •Middle Class Age Groups •Kids •Youth •Middle aged •Aged people Geographic •All Indian States
  • 11. This Photo by Unknown Author is licensed under CC BY-NC-ND POSITIONING Purity and health
  • 12. The main product in which bisleri deals is Mineral water. Other products include: Soda, Energy drink, flavoured drinks ,Non consumable products Prices vary as per city, location and quantity. To cater to the middle class section of the society and for maximum volume sales, Price is kept nominal. Ranging from – Rs.6 to Rs.80 Maximum reach is attained at national level (Restaurants & hotels, Large shops & commercial complexes, Homes, Local kirana shops) Personal selling, Specific advertising, Public relations and sales promotion. 4P’s PRODUCT PROMOTION PRICE PLACE
  • 13. SWOT analysis STRENGTHS • Brand name • Quality standards • Innovation • Market share • Famous as pure & safe WEAKNESSES • Age old of Distribution methods • Reuse of bottles by locals • Faults in production OPPORTUNITIES • Expansion • Expected growth rate • Change of image • Premium segment THREATS • New players eyeing the market • Localised player • RO and filters • Competition from Rival brands such as Pepsi’s Aquafina & Coca Cola’s Kinley • Illegal manufacturers
  • 14. Threat of new entrants Bargaining power of buyers Bargaining power of suppliers Threat of substitute products Threat of existing products Porter’s Five Forces Analysis • Market is growing, attracting new entrants. • New entrants in the market like Patanjali ‘Divya Jal’ • Local brands at cheap rates • Buyers have choice with many suppliers • Demand more, branded suppliers less • Increase in raw material cost • Suppliers supply raw material to local players • Glass bottle substituting plastic bottle • Local brands having major market share • Around 200 registered brands in India • Fruit juice, health drinks & soft drinks • Local water and tap water, RO water
  • 15. MARKET RESEARCH – METHODS AND TECHNIQUES PRIMARY • Field Study – Visit to Bisleri plant • Questionnaires – Retailers – Customers  Conducted the market survey at Jagat Farms  Faridabad, Delhi SECONDARY • Online Sources https://www.bisleri.com/ https://www.bigbasket.com/ https://economictimes.indiatimes.com/
  • 17. BISLERI PLANT  Location: Sahibabad, UP Bisleri International Pvt. Ltd., 19/1, Site IV, Industrial Area, Sahibabad, Ghaziabad, U.P.- 201005  Areas Targeted – Delhi, NCR  Maximum Sale Period – Summers  Supplies- From all around the country  Plant Size: Approx 150*125 square ft.  Plant contains 5 blocks: Borewell Compressor Room Purification unit Administrative block Operations Block
  • 18. Production process of Bisleri • Disinfection of bore well water (saline water) • Multistep filtering process - Chlorination - Arkal Filter - Carbon Filter - Reverse Osmosis - Addition of minerals - Micron filtration - Ozonation • Blowing of bottles (using preform) • Filling up of bottles • Laboratory Testing • Capping • Labelling • Quality Check
  • 19. FINDINGS AND ANALYSIS (of Retailers) • More than half of the total number of retailers surveyed did not find the packaging of the bottle appealing. They felt that there was room for improvement • Maximum number of retailers felt that the company should provide fridge & display stands for stocking their respective products • Profit margin was the highest motivating factor for the retailers. Promotional schemes were second highest motivating factor which were followed by factors like company goodwill & product quality respectively • There were mixed reactions from retailer regarding profit margin, the retailers felt that the retail price was also low and should be increased to match up to others.
  • 20. FINDINGS AND ANALYSIS (of Consumers) • We came to know from the survey that price and services are considered as the major factors for option to a particular brand. • From the study, we came to know that other brands like Aquafina, Kinley are mostly preferred by consumers. • From the study, we came to know that most of the consumers feel that the prices are reasonable. • From the survey conducted, most of the consumers feel that unreliability and irregular supply of municipal water make them shift to the concept of mineral water. • Bisleri is the market leader and having neck-to-neck competition with Kinley.
  • 21. Challenges Faced by Bisleri  A number of companies selling fake branded bottled water have cropped up  No quality and hygiene standards maintained by these companies leading to health issues among consumers. Outcome of that is consumers lose faith in bottled water thus, affecting the overall sales.  Nearly 67% of the population resides in rural areas. However, the rate of penetration of bottled water Is significantly low in these regions. Hinders, the market growth in India
  • 22. • Advertisement to build the brand image • Flavoured water without sugar and artificial ingredients • Bulk water delivery to home with no additional cost • Awareness programs at health clubs, schools and nursing homes • Display hot and cold dispensers and bottles at places like hotels, clubs and airports to target upper class. • Mineral water in poly bags • To create awareness regarding the cost benefit analysis because of people using purifier systems over packaged drinking water • Redressal Forums where people can convey their grievances • Water storing fridges to big brands • Buy 2 get 1 like offers can be introduced • The quality of plastic bottles can be improved especially for middle class people who don’t want to dispose of their bottles.