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Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
www.intage-thailand.com 
Thailand Only 
Nov 10, 2014
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
2 
Anger 
Credit: Vincent Chow dot Net
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
3 
Global Power Shift
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
GDP 
Goldman Sachs' projection 
of the 20 largest economies in 2050
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
5 
We are in the process of Democratization Progress 
From Top of Pyramid to Bottom of Pyramid 
Consumption 
From Product Centric to People Centric 
Marketing 
From Intellectual Property to Wisdom of the Crowd 
Innovation 
From Representative to Participative Democracy 
Politics 
Ref: Dr.Suvit Maesincee, Sasin Institute for Global Affairs (SIGA)
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
6 
From a Pyramid to a Diamond Income Pattern 
GDP by Purchasing Power Parity
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
7 
ASIAN 
Cultures 
Quest for Modernity, ICT like the WESTERN 
Community & Family-oriented with disciplines & hierarchy 
Collectivism 
Relationship over objective 
Status-concerned, Peer-concerned, Institute beyond Individual 
Key Common Uniqueness of Asia
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
8 
Value & Culture Drive the Differences 
In Similarity, We are Different
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
The Relative Prominence in Today’s Value 
Easy Going 
Striving 
Contented 
Ambitious
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
10 
Urban Asians : Shanghai Dynamic & Ambitious 
INDEPENDENT, DYNAMIC & AMBITIOUS…
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
11 
Urban Asians : Delhi Ambitious but Reserved 
STRIVING but RESERVED…. EDUCATION is the key to SUCCESS….
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
12 
Urban Asians : Jakarta Self-content & Family-oriented 
Self-content, very individualistic but Family is priority!!!
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
13 
Urban Asians : Ho Chi Minh Ambitious & Status-oriented 
Ambitious & Status-oriented
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
14 
Urban Asians : Yangon Easy going yet Ambitious 
Ambition is a new Fashion
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
15 
Urban Asians : Phnom Penh Ambitious but Carefree 
All are ambitious…yet in an easy & slow pace
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
16 
Urban Asians : Manila Contented and Easy-going 
“Happy is the man who is Contented”, วางใจไม่ใช่วางเฉย
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
17 
Urban Asians : Bangkok Easy & Laid-back 
5S: Easy & Laid-back 
Sabai 
Sanuk 
Saduak 
Sa-thu 
Smile
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
18 
Projected Image, 
Behavior 
Belief 
Group Norm 
Learnt Value 
Genetic Value 
Conscious 
Unconscious
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
19 
Consumers No Longer Simply Consume 
They question 
They compare 
They reject 
They find alternatives 
They sell 
They connect 
They are empowered 
They are impatient
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
6 Key Consumers Trends 
1. Consumers Search for Instant Alternatives 
3. Consumers are Vying for Validation & Status 
4. Consumers are Shaping their Time 
5. Consumers are Expecting Authenticity 
2. Mindful Living 
6. JOMO vs. FOMO
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
21 
Social Media is a new normal! 
But please be reminded that 
Social Media Marketing is not about FB fans
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
Understanding Consumers in Social Media and Digital era is about Psychology, 
not the Technology
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
Younger Generation: 1 Screen for all tasks
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
www.intage-thailand.com 
No Interruption 
Anywhere, anytime
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
BASE: Total 2,500 respondents, 500 per country 
Thai prefer to watch drama series on mobile screens to TV due to the convenient reason - wherever and whenever! 
wherever
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
Content is Queen, but 
Engagement is KING
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
This campaign wasn’t about the headphones. 
It was about the consumer and their WANT
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
28 
Self 
Actualization 
Physical Needs 
Self Actualization 
Needs vs. Want
Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
Engaging Real-Time Marketing 
Culturally aware and taking cues from society 
Authentically participating in consumer’s life 
Authentically listening to consumers’ voice and responding in a way that meets their needs, not the brands 
 
 

Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 
Intelligence Inspiring Marketing Innovation, 
Empowering Business Solutions 
FM-PD-01-06 
dangjai-a@th.intage.com

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Urban Asian Values and Changing Consumer Trends

  • 1. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. www.intage-thailand.com Thailand Only Nov 10, 2014
  • 2. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 2 Anger Credit: Vincent Chow dot Net
  • 3. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 3 Global Power Shift
  • 4. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. GDP Goldman Sachs' projection of the 20 largest economies in 2050
  • 5. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 5 We are in the process of Democratization Progress From Top of Pyramid to Bottom of Pyramid Consumption From Product Centric to People Centric Marketing From Intellectual Property to Wisdom of the Crowd Innovation From Representative to Participative Democracy Politics Ref: Dr.Suvit Maesincee, Sasin Institute for Global Affairs (SIGA)
  • 6. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 6 From a Pyramid to a Diamond Income Pattern GDP by Purchasing Power Parity
  • 7. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 7 ASIAN Cultures Quest for Modernity, ICT like the WESTERN Community & Family-oriented with disciplines & hierarchy Collectivism Relationship over objective Status-concerned, Peer-concerned, Institute beyond Individual Key Common Uniqueness of Asia
  • 8. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 8 Value & Culture Drive the Differences In Similarity, We are Different
  • 9. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. The Relative Prominence in Today’s Value Easy Going Striving Contented Ambitious
  • 10. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 10 Urban Asians : Shanghai Dynamic & Ambitious INDEPENDENT, DYNAMIC & AMBITIOUS…
  • 11. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 11 Urban Asians : Delhi Ambitious but Reserved STRIVING but RESERVED…. EDUCATION is the key to SUCCESS….
  • 12. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 12 Urban Asians : Jakarta Self-content & Family-oriented Self-content, very individualistic but Family is priority!!!
  • 13. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 13 Urban Asians : Ho Chi Minh Ambitious & Status-oriented Ambitious & Status-oriented
  • 14. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 14 Urban Asians : Yangon Easy going yet Ambitious Ambition is a new Fashion
  • 15. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 15 Urban Asians : Phnom Penh Ambitious but Carefree All are ambitious…yet in an easy & slow pace
  • 16. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 16 Urban Asians : Manila Contented and Easy-going “Happy is the man who is Contented”, วางใจไม่ใช่วางเฉย
  • 17. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 17 Urban Asians : Bangkok Easy & Laid-back 5S: Easy & Laid-back Sabai Sanuk Saduak Sa-thu Smile
  • 18. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 18 Projected Image, Behavior Belief Group Norm Learnt Value Genetic Value Conscious Unconscious
  • 19. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 19 Consumers No Longer Simply Consume They question They compare They reject They find alternatives They sell They connect They are empowered They are impatient
  • 20. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 6 Key Consumers Trends 1. Consumers Search for Instant Alternatives 3. Consumers are Vying for Validation & Status 4. Consumers are Shaping their Time 5. Consumers are Expecting Authenticity 2. Mindful Living 6. JOMO vs. FOMO
  • 21. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 21 Social Media is a new normal! But please be reminded that Social Media Marketing is not about FB fans
  • 22. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. Understanding Consumers in Social Media and Digital era is about Psychology, not the Technology
  • 23. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. Younger Generation: 1 Screen for all tasks
  • 24. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. www.intage-thailand.com No Interruption Anywhere, anytime
  • 25. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. BASE: Total 2,500 respondents, 500 per country Thai prefer to watch drama series on mobile screens to TV due to the convenient reason - wherever and whenever! wherever
  • 26. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. Content is Queen, but Engagement is KING
  • 27. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. This campaign wasn’t about the headphones. It was about the consumer and their WANT
  • 28. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. 28 Self Actualization Physical Needs Self Actualization Needs vs. Want
  • 29. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. Engaging Real-Time Marketing Culturally aware and taking cues from society Authentically participating in consumer’s life Authentically listening to consumers’ voice and responding in a way that meets their needs, not the brands   
  • 30. Copyright© 2014 INTAGE (Thailand) Co., Ltd. All Rights Reserved. Intelligence Inspiring Marketing Innovation, Empowering Business Solutions FM-PD-01-06 dangjai-a@th.intage.com