1. SUMIT KUMAR PANDA-SENIOR
SERVICE ENGINEER AT CONMED
CORPORATION
107/9, Kishan Garh, Vasant Kunj, NEW DELHI-110070, INDIA
+91-9999864514 Sumit.pnd78@gmail.com 26TH
NOV
1989
Looking for a dynamic and growing company where I can explore my potential in repairing and servicing and
maintaining high-tech medical equipment for clients support by serving as a medical service engineer.
Summary of Skills:
• Over 3+ years of experience in repairing, servicing, and maintaining high-tech medical equipment •
Experience in troubleshooting, repairing, and maintaining Orthopaedic, Arthroscopy, Laparoscopy
Cardiology, ENT, Spine and Neuro Powered systems, Advanced visualization and test equipment’s
for testing and calibration.
• Excellent Electrical and electronics background.
• Quick learner in technologies.
• Ability to read schematics and install medical equipment.
• Manage a portfolio of clients in alignment with the Client Delivery Executives (CDEs).
• Understanding & full ownership of clients' contracts, the SLA requirements and key deliverables.
• Utilize Issue Tracking systems to gather information, analyse, and resolve technical problems
according to priorities and time frames laid out in the Service Level Agreements.
• Proficiency in computers and building client relationship.
• Excellent organizational and time management skills.
L.P.S PUBLIC SCHOOL C.B.S.E
B-TECH IN ELECTRICAL AND
ELECTRONICS ENGINEERING
SERVICE ENGINEER AT CONMED
CORPORATION-INDIA
Career Objective:

2. Work Experience:
Senior Service Engineer
CONMED CORPORATION, NEW DELHI, INDIA
2015 - Present
• Responsible for service, repair, and maintenance equipment Orthopaedic, Arthroscopy, Laparoscopy,
Cardiology, ENT, Spine and Neuro Powered systems, Advanced visualization. The following is a list
of equipment’s I am trained on:
HALL POWERPRO/MPOWER/POWERPROMAX/MPOWER-2/HALL50 HANDPIECES,
D3000I/PRO2000I/E9000G ELECTRIC CONSOLE, DRILL/REAMING/HIGH SPEED/SAGITTAL
SAW/RECIPROCATING SAW/AO/THORNE CHUCK ATTACHMENTS, RESECTION
HANDPIECES,FLUID SYSTEM,HIGH SPEED SYSTEM FOR ENT/NEURO,REVESION
HANDPIECES,BATTERY CHARGER ,XENON LIGHT SOURCE, IM4000 HD 3CHIP CAMERA
CONTROLLER, IM4120 HD CAMERA HEAD. Diagnose and repair mechanical, electrical, and
electromechanical failure in equipment.
• Test and calibrate the equipment’s on integrated level using various computer programs, Gaudian
safety analyzer, Hypot tester, Ground bond, Magtrol dyne, stroboscope, Digital Multimeter, precision
thermometer, waveform signal monitoring.
• Service delivery management, customer support and issue resolution, team management are
major job role.
• Manage a portfolio of clients in alignment with the Client Delivery Executives (CDEs).
• Understanding & full ownership of clients' contracts, the SLA requirements and key
deliverables.
• Lead project teams as needed to accomplish project objectives, including support of specification
development, test protocol definition, as well as their review and execution..
• Develops annual budgets for the Compounding Systems Support organization. Includes, but not
limited to; strategies, tactics, project plans, resource plans and capital requests.
• Establish and maintain relationships with third-party service providers to augment company needs and
to provide support for end-users.
Field Service Technician
CONMED LINVATEC
2013-2015
• Identify repair opportunities and work closely with service sales department.
• Conduct regular safety walks and inspections.
• Answer phone calls and emails on various technical issues from clients.
• Troubleshooting via phone or facetime to know issue level.
• Perform installation, service, and preventative maintenance activities at clients' places.
• Schedule and organize training for clients, staff, and colleagues to understand the intricacies of service
and repair work.
• Responsible for providing service estimates, service report, test data sheets to the clients.
• Responsible in maintaining spare inventory, Service and maintenance records.
• Conduct regular quality audits on all assets which include, but not limited to: sharps containers,
transporters and internal delivery apparatus.

3. Achievements and Training Received:
• Successfully completed training on Powered Instrument at Delhi, INDIA.
• Presentation on Powered Instrument Sterilization at All India Dealers at Nepal.
• Covered almost all India for Powered System Installation at Indian Army Hospitals.
• Represent Conmed India Service Team in All India dealers Meet at Manesar.
• IPC Solder certification.
Education:
• Bachelor's Degree in Electrical and Electronics Engineering Raajdhani
Engineering College, Orissa, India 2008-2012.
• Course on INDUSTRIAL AUTOMATION PLC at Orissa,
India 2010-2011.
Hobbies:
• Collecting information on new mobile technologies.
• Reading Digital magazines to stay update on new technologies.
• Watching comedy Series.
Reference:
Mr.Prakash Chandra Swain, Founder and Director of Reflection Medical Devices, Delhi. Mr.Rajanish
Rai, Regional Sales Manager-West Conmed India.