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How well do we serve our customers Do internal activities .pdf

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How well do we serve our customers? Do internal activities and processes add value for customers and shareholders? Are we learning, changing, and improving? Do actions contribute to improving financial performance? Use your knowledge of the balanced scorecard to choose the missing text for the A,B,C, and D positions in the following diagram..

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How well do we serve our customers? Do internal activities and processes add value for customers and shareholders? Are we learning, changing, and improving? Do actions contribute to improving financial performance? Use your knowledge of the balanced scorecard to choose the missing text for the A,B,C, and D positions in the following diagram.

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  • 1. How well do we serve our customers? Do internal activities and processes add value for customers and shareholders? Are we learning, changing, and improving? Do actions contribute to improving financial performance? Use your knowledge of the balanced scorecard to choose the missing text for the A,B,C, and D positions in the following diagram.