2. TANISHQ – AS A BRAND
Tanishq is India's largest, most desirable
and fastest growing jewellery brand
in India.
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Started in 1995, Tanishq is the jewellery
business group of Titan Industries Ltd-
promoted by the TATA group.
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The words 'Tan' meaning body and 'Nishk'
meaning a gold ornament, Tanishq is a
name synonymous with superior
craftsmanship, exclusive designs and
superlative product quality.
Tanishq has set up production and
sourcing bases with through research
of the jewellery crafts of India.
3. Recognised and respected as an organisation for
excellence and trusted leadership of the Jewellery
Industry
Retail Skills for the Jewellery Industry
To be a world-class, innovative, progressive
organization and to build India’s most desirable
jewellery.
The Training and Education provider and coordinator
for
Total customer orientation
Employee appreciation
Performance culture and teamwork
Creativity and Innovation
7. INTEGRATED MARKETING
COMMUNICATION
Campaign
focused on
22karat pure
gold.
•Key
marketing
objectives
Building
long-term
relationships
with the
existing.
Continuous
television
campaigns
around the
year
Your Text Here Started with
parent
company
Titan and in
1997 came
up
Drawing
new
customers
into its
stores .
8. GEOGRAPHIC
SEGMENTATION
TARGET AUDIENCE
DEMOGRAPHIC
SEGMENTATION
BEHAVIORAL
SEGMENTATION
PSYCHOGRAPHIC
SEGMENTATION
Tanishq has 121 stores across 76
cities (metropolitan and cosmopolitan,
small cities and big towns in India) and
still expanding.
– Example: Mumbai, Delhi, Kolkata,
Chennai, Bangalore, Hyderabad, Pune,
Cochin, Calicut, Coimbatore, Nagpur,
Chandigarh, Dispur, Lucknow,
Jalndhar, Nagpur, Nasik etc
Upper – middle class to Lower –
Upper class women.
– Age group: 21 – 55 married
women
Consumers, who
understands
uniqueness,
sophistication,
elegance and class.
Life Style: Tanishq has found that
40% of the Indian women are
working
and they targeted this segment with
a specific group of products called
collection-G, a 9-to-5 jewellery for
the working
9. AGE GROUP
AGE
AGE
AGE
AGEAGE
Women living in
metropolitan and
cosmopolitan cities,
big towns etc.
20 – 30 year
old newly
married
31 – 40 year old
married with
children
41 – 55 year old
with daughters of
marriageable age.
Upper middle
class and above
10. Luxury
Superior
Product
PROMISE OF
PURITY AND A
UNIQUE
EXPERIENCE
TRUST
Tanishq also has
been positioned as
a branded
jewellery of luxury
rather than
commodity. It
moves jewellery
beyond investment
to the
fashion and
adornment sector.
In order to compete
with the regional
players,
Tanishq introduced the
concept of “consistency
in delivering promise”.
• Tanishq is known for
its ability to develop
specialized design
collections.
• It is the only jeweler
that houses a full-
fledged design studio
with a team of several
international
award winning Indian
designers.
Design and retail
innovation have been
the hallmark of Tanishq
all these years.
• First and only jeweller
who guarantees the
purity of its gold
jewellery and certifies
the quality of its
diamonds and colour
gems in writing.
It has established itself as
a highly ethical player in a
market that was rated as
having the highest
incidence of under
karatage (Bureau of Indian
Standards).
• They even have gold
meters where one can
check the purity of gold.
Trust
IMAGE & BRANDING
12. ADVERTISMENT &
PROMOTION
Two promotion strategies opted by
Tanishq
Cultivate trust by educating customers
about the unethical practices in the
business
Change the perception of jewellery as a
high priced purchase
14. PRINT ADVERTISMENT
Magazines
The April 2011 issues of Grihshobha and Woman's Era saw what is said to be
“the largest ever collaborative cover in magazine publishing in India”. A
promotion for Tanishq Jewellery, the SuperWrap Cover was spread across
eight A4 sides and folds around the main magazine multiple times.
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15. Sales Promotion
.
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International
Jewellery
Fair
International
Jewellery and
Art
Magazines
Fashion Shows
16. OTHER PROMOTIONAL ACTIVITIES
Tanishq initiated a loyalty program called the Golden Harvest Savings
Scheme, which offers buyers the benefit of getting more jewellery than what
they have paid for. The scheme allows consumers to plan future purchases in
advance and pay for them in easy instalments
In 1998, it launched the corporate gold gift scheme - 'When you want to say
thank you, say it in gold„.
To tap the Southern Market:
– They have been engaging in press advertising and social programs in
order to engage culturally with the Tamil community.
– They are also planning to make a Tamil film. The consumer in that
market still considers Tanishq an outsider as opposed to their local
jeweller. But they want them to see Tanishq as their family jewellers now
18. • More retail outlets.
• Should introduce more low range
collections.
• May try coming up with some limited
edition manufacturing accessories.
SUGGESTIONS