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The Aspen Institute
Dialogue on
Public Libraries
The Future of Libraries:
Ours to Create, Now
One Roadmap
October 19, 2015
With support from the Bill & Melinda Gates
Foundation, the Aspen Institute Dialogue on
Public Libraries working group came together
to craft and articulate a shared vision for the
future of public libraries.
The working group included:
• leaders from the library field,
• executives from businesses,
• officials from various levels of government,
• community development organizations,
• and education experts.
A Networked World
Libraries – Critical Partner in the
Educational Ecosystem
“Now the half-life of a skill is down to about five
years, and genres have a lifetime of four or five
years, so most learning in the future won’t go on
in schools.”
John Seely Brown
Libraries:
Gateway to Lifelong Learning
People Place Platform
LIBRARY AS PEOPLE
“Take away my
people, but leave my
factories, and soon
grass will grow on the
factory floors. Take
away my factories, but
leave my people, and
soon we will have a
new and better
factory.”
Andrew Carnegie
The library as people reflects the
shift away from building collections
to building human capital,
relationships and knowledge
networks in the community. People
are at the center of the library’s
mission.
Grow a Reader
LIBRARY AS PLACE
“The public library is
first and foremost a
place…that promotes
development in
society. It is the family
room of a
community.”
Akhtar Badshah
Library = Community Hub
Today’s library is both a physical
and virtual place, but it continues
to be the physical presence of the
library that anchors it most firmly
in the community.
Ron Robinson Theater, Central Arkansas Library
System
Philadelphia Free Library Virtual Branch at Airport
LIBRARY AS PLATFORM
A great library platform is a “third
place” —an interactive entity that
can facilitate many people
operating individually and in
groups—and supports the learning
and civic needs of the community.
NYPL Building Inspector project
The library as community learning
platform is the innovative
proposition of the public library in
the digital age.
Biblio Tech by John Palfrey, Basic Books, ©2015
STRATEGIES
FOR
SUCCESS
Aligning with community goals
Limitless Libraries, Nashville, TN
Providing access to content
in all formats
ACCESS IS NOT ENOUGH!
http://chattlibrary.org/4th-floor
Ensuring long-term sustainability
Cultivating leadership
GETTING STARTED
ACTION
STEPS
FOR
LIBRARY LEADERS,
POLICYMAKERS &
THE COMMUNITY
Library Leaders
• Define the scope of the library’s programs,
services and offerings around community
priorities
• Develop partnerships and collaborations
• Measure outcomes and impacts to
communicate the library’s value to the
community
• Engage the community in planning and
decision making
Policymakers
• Define libraries as part of the community’s
priority infrastructure
• Develop strategic alliances and partnerships
with local library leaders to advance
educational, economic and social goals
• Leverage the economic development potential
of the public library as a community platform
• Support and accelerate deployment of high-
speed broadband & wi-fi to all libraries
Community Partners
• Connect the community’s knowledge
resources to the library’s networks & platform
• Volunteer organizational and technical
expertise to mentor and support learning that
takes place in library spaces and on its
platform
• Develop strategic partnerships and alliances
with public libraries
What’s Next
• Action Guide
• Interested in finding other libraries that would
like to work with the report in their
communities
• Connecticut State Library state-wide
discussion
• Topeka and Shawnee County, KS, Public
Library strategic planning
To learn more:
http://as.pn/libraries
Susan Hildreth, Aspen Fellow
hildreth@plsinfo.org
or
Amy Garmer, Director
amy.garmer@aspeninstitute.org

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Aspen dialogue ppt slides future of libraries 101915 (1)

  • 1. The Aspen Institute Dialogue on Public Libraries The Future of Libraries: Ours to Create, Now One Roadmap October 19, 2015
  • 2. With support from the Bill & Melinda Gates Foundation, the Aspen Institute Dialogue on Public Libraries working group came together to craft and articulate a shared vision for the future of public libraries. The working group included: • leaders from the library field, • executives from businesses, • officials from various levels of government, • community development organizations, • and education experts.
  • 4. Libraries – Critical Partner in the Educational Ecosystem “Now the half-life of a skill is down to about five years, and genres have a lifetime of four or five years, so most learning in the future won’t go on in schools.” John Seely Brown
  • 7. LIBRARY AS PEOPLE “Take away my people, but leave my factories, and soon grass will grow on the factory floors. Take away my factories, but leave my people, and soon we will have a new and better factory.” Andrew Carnegie
  • 8. The library as people reflects the shift away from building collections to building human capital, relationships and knowledge networks in the community. People are at the center of the library’s mission. Grow a Reader
  • 9. LIBRARY AS PLACE “The public library is first and foremost a place…that promotes development in society. It is the family room of a community.” Akhtar Badshah
  • 10. Library = Community Hub Today’s library is both a physical and virtual place, but it continues to be the physical presence of the library that anchors it most firmly in the community. Ron Robinson Theater, Central Arkansas Library System Philadelphia Free Library Virtual Branch at Airport
  • 12. A great library platform is a “third place” —an interactive entity that can facilitate many people operating individually and in groups—and supports the learning and civic needs of the community. NYPL Building Inspector project
  • 13. The library as community learning platform is the innovative proposition of the public library in the digital age. Biblio Tech by John Palfrey, Basic Books, ©2015
  • 17. Providing access to content in all formats
  • 18. ACCESS IS NOT ENOUGH! http://chattlibrary.org/4th-floor
  • 21.
  • 23. Library Leaders • Define the scope of the library’s programs, services and offerings around community priorities • Develop partnerships and collaborations • Measure outcomes and impacts to communicate the library’s value to the community • Engage the community in planning and decision making
  • 24. Policymakers • Define libraries as part of the community’s priority infrastructure • Develop strategic alliances and partnerships with local library leaders to advance educational, economic and social goals • Leverage the economic development potential of the public library as a community platform • Support and accelerate deployment of high- speed broadband & wi-fi to all libraries
  • 25. Community Partners • Connect the community’s knowledge resources to the library’s networks & platform • Volunteer organizational and technical expertise to mentor and support learning that takes place in library spaces and on its platform • Develop strategic partnerships and alliances with public libraries
  • 26. What’s Next • Action Guide • Interested in finding other libraries that would like to work with the report in their communities • Connecticut State Library state-wide discussion • Topeka and Shawnee County, KS, Public Library strategic planning
  • 27. To learn more: http://as.pn/libraries Susan Hildreth, Aspen Fellow hildreth@plsinfo.org or Amy Garmer, Director amy.garmer@aspeninstitute.org

Editor's Notes

  1. Report promotes vison and role of 21st century library in the digital age. Funded by Gates Foundation which has tremendous legacy of investments in libraries. Wants to leave the field strong.
  2. Worked with a well-known trusted thought partner to create a framework for discussion and action. Advised by working group comprised of members from public, private, education and library sectors Try to suggest how it could relate to design of new library Talk about my personal participation, became an Aspen Fellow for Communications and Society program to work on deployment of report The Dialogue is a catalyst for identifying ways in which communities can leverage investments in their libraries - essential public institutions - to develop richer information ecologies, build stronger communities and forge new partnerships for achieving local and national goals. Through its working group convenings, outreach and engagement with diverse stakeholders, commissioned papers, published reports and other activities, the Aspen Institute Dialogue on Public Libraries seeks to ensure that public libraries remain as accessible and relevant to the needs of current and future generations as they have for previous generations of Americans. The Dialogue’s work was informed by the 35-member working group that met twice in the project’s first year to examine the evolving societal role of the public library, and to shape and advance a perspective that re-envisions U.S. public libraries for the futurethe Dialogue working group also convened roundtable focus group and preview sessions with board members and other thought leaders from the Public Library Association (PLA), Association for Rural and Small Libraries (ARSL), the Chief Officers of State Library Agencies (COSLA), the American Library Association (ALA) and the International City/ County Management Association (ICMA). Participants in these gatherings provided illuminating insights into opportunities and challenges inherent in the vision.
  3. While the public library was conceived in an age of information scarcity, today’s networked world is one of information abundance and mobility. The spread of powerful digital information and communication technologies has touched every aspect of daily life. The Internet has become the critical gateway for accessing information, job opportunities, education, financial and government services, healthcare resources and civic participation. But this new world of “information plenty” creates the need for new, information-seeking skills, such as the ability to gain value from information and produce new knowledge. Access to digital networks and digital literacy skills are essential for full participation in modern society. In fact, public libraries are already at the forefront of tackling the critical need for these skills by providing access to online information and supporting digital literacy Yet some critics question their continuing relevance in an age when information can flow via digital devices to virtually anyone, anywhere, at any time. To meet the needs of individuals, the community and the nation in the knowledge society, public libraries must be re-invented for a networked world, in which the value of networks grows as more connections are made. What is needed is a new level of interdependence that communities and libraries must embrace together.
  4. We were very fortunate to have as a member of the working group John Seely Brown also known as "JSB", a researcher who specializes in organizational studies with a particular bent towards the organizational implications of computer-supported activities. JSB is famous for his support of open source in all forms and his conviction that the 20th century style of learning with a teacher lecturing to students with no interaction is doomed for failure. He is a strong supporter of interactive project-based learning and recognizes that libraries have been providing free choice learning for all ages for many years. Because the traditional education system is going through an enormous sea change, libraries are poised to become key partners in education and learning for a wide variety of community members. We must embrace our role as educational assets in our communities. Disruption in K-12, role of information education critical
  5. Lee Rainie – Director, Pew Research Center Internet Project Less than 20% of an individual’s average life span is spent in formal education system No longer a nice-to-have amenity, the public library is a key partner in sustaining the educational, economic and civic health of the community during a time of dramatic change. Public libraries inspire Learning and empower people of all ages. Now is the time to marshal a laser-like focus on this educational role of libraries as it will cement the importance of our contributions to our communities.
  6. Review key elements of report - main building blocks., assets, strategies for success and action steps for moving forward The report describes the key assets of the library within the framework of people, place and platform – they are really like the three legs of a stool. Similar to priorities in the IMLS strategic plan – learning, community and content. Provides useful framework to highlight investments and activities, focus for community discussion and understanding People image: Forum on combatting community violence at Indianapolis library http://www.indystar.com/story/news/crime/2014/03/20/attend-indianapolis-forum-curb-violence/6674477/ Place – NY Reading Room
  7. The public library is a hub of civic engagement, fostering new relationships and strengthening the human capital of the community. Librarians are actively engaged in the community. They connect individuals to a vast array of local and national resources and serve as neutral conveners to foster civic health. They facilitate learning and creation for children and adults alike. 21st Century libraries are often described at high-tech and high touch – the library as people represents the high touch side of the equation. Building design -minimal desks, areas for individual, small group and classroom/teaching setting if possible
  8. Personal connections are often missing in our isolating digital world. The library as a facilitator of human connection and understanding can be seen in staff making sure that Building human capital = community members are reaching their goals as well as connecting community members with similar interests and concerns. Grow a Reader Early Literacy App Calgary Public Library CA takes fun, interactive contents from popular early childhood literacy programs and delivers it to parents via their mobile devices. Noticed guest librarian blogs - impressive
  9. Akhtar – Microsoft Senior director of citizenship and public affairs The public library is a welcoming space for a wide range of purposes—reading, communicating, learning, playing, meeting and getting business done. Its design recognizes that people are not merely consumers of content but creators and citizens as well. Its physical presence provides an anchor for economic development and neighborhood revitalization, and helps to strengthen social bonds and community identity. The library is also a virtual space where individuals can gain access to information, resources and all the rich experiences the library offers. In the creative design of its physical and virtual spaces the public library defines what makes a great public space. Maker space evolution flexible space for 21st century learning.
  10. Important for library to provide community driven activities but it is more than the community center. Libraries do not need to compete with their Parks and Recreation partners – they can support, leverage and compliment their roles. Library is the community knowledge center – taking all that activity and identifying the unique community information and knowledge that it generates. Eg. Ron Robinson Theater, part of Central Arkansas Library System’s main library – 315 seat multi use venue with state of the art technology Philadelphia Free Library partnered with Airport Authority to open a virtual library at the International airport. Impressed with number and variety of partnerships – need flexible space/meeting area to support those activities Comment re community anchor institution as key identifier in broadband world.
  11. Platform can have many meanings and be a somewhat challenging discussion depending on the audience. The library as platform sees itself as LaaS–“library as a service.” Within the building itself, it starts with the biggest, fattest, most secure pipe that is possible, abundant Wi-Fi, devices for borrowing and enthusiastic adoption of new interfaces and display gadgets. Outside the physical library, these high quality experiences are delivered on-demand to users wherever they may be and through whatever device they may use and for whatever purpose. Content may come from within the library’s own collections, from a national content platform or anywhere in the cloud. INSIDE AND OUTSIDE – ROBUST BANDWIDTH AND ENTHUSIASTIC ADOPTION OF NEW TECHNOLOGIES Implementation of broadband connectivity through CENIC and CalREN is making this vision a reality. 10G to PLS. Most have technological flexibility designed in building to be able to scale connectivity for future needs. Brisbane Local History Center - using Online Archive of CA
  12. The public library is user-centered. It provides opportunities for individuals and the community to gain access to a variety of tools and resources with which to discover and create new knowledge. The platform enables the curation and sharing of the community’s knowledge and innovation. A great library platform is a “third place” —an interactive entity that can facilitate many people operating individually and in groups—and supports the learning and civic needs of the community. Friends Local Authors Collection Eg. The New York Public Library’s Building Inspector project is creating digitized images of maps that show building footprints in the city at particular points in time and making the maps widely available online. NYPL Labs is training computers to recognize building shapes and other data so that it can be compared over time and engaging city residents —operating as “citizen cartographers”—to check the accuracy of the computers’ work. The process helps city residents see and tell the city’s own story over time. Knight Grant Space Time Directory Working with local communities and technologists to turn historical maps and other library collections into an interactive directory for the exploration of New York across time periods.  
  13. Please check out the upcoming publication BiblioTech – Why Libraries Matter More than Ever in the Age of Google by John Palfrey. John, head of school at the Phillips Andover Academy, led the efforts to reorganize the Harvard Law Library, and is the founding chairman of the Digital Public Library of America. He is also the chairman of the Knight Foundation. His book to be released in early May present a compelling argument for re-envisioning libraries to save the institutions and the American democratic ideal for the 21st century. The Digital Public Library of America (DPLA) provides one model for highlighting the role of the public library and envisioning a national platform that brings together the riches of the country’s libraries, archives and museums and makes them freely available to the world. The DPLA is a new kind of institution—a network of state and regional libraries, archives and other knowledge institutions that makes their collections more broadly accessible and provides them with support to serve their communities more effectively
  14. Connecting people to the world in a different way is the challenge of the 21st century for public libraries in communities of all sizes. Libraries long ago established their place in the hearts of their communities. Sustaining and broadening that position requires new thinking about what a library is and how it drives opportunity and success in today’s world.
  15. Public libraries that align their people, place and platform assets and create services that prioritize and support local community goals will find the greatest opportunities for success in the years ahead. Managers of local governments report that it is often difficult to prioritize libraries over other community services such as museums or parks and recreation departments that also serve a distinctly public mission. What libraries need is to be more intentional in the ways that they deploy resources in the community, and more deeply embedded in addressing the critical challenges facing the community. This will require a level of flexibility and adaptability to change as community needs change. It will also require collaboration among libraries, policy makers and community partners to redefine the role of libraries as institutions that inspire learning, drive development, grow social capital and create opportunities ICMA/city managers influence on crafting this strategy
  16. Tessie Guillermo – President and CEO ZeroDivide – Healthcare for underrepresented LIMITLESS LIBRARIES thanks for Mayor Karl Dean, member of the working group, more than 80,000 Nashville public school students and 7,000 educators have access to a wealth of resources thanks to this cooperative program between the Nashville Public Library and Metro Nashville Public Schools designed to foster resource sharing and improve student access to learning materials. Since its launch, circulation of school library resources has increased 79 percent; 28,000 middle and high school students are registered Limitless Libraries users; and bulk purchasing and negotiated discounts have achieved an estimated $271,000 in savings while vastly expanding resources.
  17. As the public library shifts from a repository for materials to a platform for learning and participation, its ability to provide access to vast amounts of content in all formats is vital. Libraries face two immediate major challenges in providing access to content in all forms: Being able to procure and share e-books and other digital content on the same basis as physical versions and having affordable, universal broadband technologies that deliver and help create content. Dealing with both challenges have been high priorities for public libraries throughout the country. The challenges have been particularly acute for small libraries, those in rural communities and in some urban areas where limited budgets make access to e-books and upgrades to high-speed broadband difficult despite high community need for and interest in both. Ensuring access to e-books, other e-content and more-than-adequate highspeed broadband is a big concern going forward because it impacts the public library’s ability to fulfill one of its core missions—to procure and share the leading ideas of the day and enable everyone to participate in the world’s conversations Total Boox CONTENT AND BANDWIDTH
  18. John Szabo City Librarian LAPL and working group member Chattanooga, Tennessee is a mid-sized city that was the most industrialized location in the U.S. South and as result was designated the “dirtiest city in America” in the 1960s From 2009 through 2011, Chattanooga’s municipally owned electric utility built out the first full gigabit network in the U.S. As this was going on, the Mayor realized that the public library was not fulfilling the role it could in this new knowledge economy. New leadership with Corinne Hill - GigLibrary What had been a poorly used space in the main library, its fourth floor, was converted into a location for entrepreneurs, innovators, techies and other creative members of the community to share ideas and build businesses.
  19. Perhaps the greatest challenge facing public libraries today is to transform their service model to meet the demands of the knowledge society while securing a sustainable funding base for the future. With limited and sometimes volatile funding, however, such transformations will be uneven and incomplete. In addition, the highly local nature of public library funding and governance structures may interfere with both rapid and broad-scale progress—the kind of scale needed to compete and thrive in a world of global networks. Challenges that shape the discussion about long-term public library sustainability given their vital role in the digital era include: o Identifying reliable sources of revenue for daily operations as well as long-term planning and investment o Exploring alternative governance structures and business models that maximize efficient and sustainable library operations and customer service o Becoming more skilled at measuring outcomes rather than counting activities o Balancing the local and national library value proposition to consider economies of scale in a networked world without compromising local control Not as much cooperation or economies of scale in other parts of the country – historic, political etc. Big challenge for sustainability
  20. Leadership is needed across the community— from elected officials, government leaders, business and civic leaders and libraries themselves—to build communities and public libraries that thrive and succeed together. Vision is a critical component of leadership. Every community needs a vision and a strategic plan for how to work with the public library to directly align the library And its work with the community’s educational, economic and other key goals. It must have input from all stakeholder groups in the community. Key steps in building community leadership to support the public library include improving communications with community leaders, developing community champions, strengthening intersections with diverse communities And communities of color, reaching out to and engaging with young-professional organizations and demonstrating the collective impact of partners working together. inclusion
  21. Librarians must go beyond the walls of the library and into the community, to engage different stakeholders groups and explore how to provide library services that are untethered from the library building itself. It is important to identify and cultivate champions in the private sector, especially those that can leverage philanthropic action to support the library and help to showcase the library as a community asset
  22. To advance progress toward the vision, and with these four strategic opportunities in mind, the Dialogue offers a series of action steps for getting started. There are 15 action steps addressed to each stakeholder group: library leaders, policymakers and the community. These are not intended to be comprehensive lists, and the steps are not organized in any sequential order. Rather, they are recommendations for actions that have surfaced throughout the Dialogue’s deliberations and consultations and offer a starting point for change. They are necessarily general, as the unique people, needs, resources, environments and character of each community will have to guide specific community goals and action plans. This report itself is offered as a beginning—not an end—to a Broader national dialogue on the future of the public library.
  23. Also changing long-held rules that impede progress; brand the library as platform for community learning and development
  24. Review state and federal policies that affect the public library’’s ability to transform itself and make sure libraries are included as eligible entities for a wide variety of public funding. Great work in San Mateo county – big lift summer learning
  25. Advocacy and connections great to have community group as key stakeholders in library planning
  26. CT – April 13th discussion with librarians, stakeholders, elected officials and the governor –Fall session with state league of cities Topeka – staff already trained as facilitators to convene community conversations and now finetuning those skills with report as framework for strategic planning discussions Action guide in beta on website soon. Use and enrich tools for the community. Are you interested? Lots of opportunity Are you interested? Lots of opportunity