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IT in 2020 & the CIO Landscape
1.
1 © Copyright 2015
EMC Corporation. All rights reserved.
2.
2 © Copyright 2015
EMC Corporation. All rights reserved. IT IN 2020 & THE CIO LANDSCAPE VERNON TURNER SVP & RESEARCH FELLOW IDC
3.
3 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC IMAGINE AN ECONOMY WHERE… 75% Of All Same Day Consumer Deliveries Are Fulfilled By Demand- based, Socially-linked Delivery Networks 70% The Success Rate Of New Product Introductions Is Improved From Today By 70% 25% Of CPG Retail Shopping Is Conducted In Omni-channel Commerce Marketplaces Autonomous Vehicles Displace 2nd Car Ownership, Decreasing Congestion By 10% In Served Cities
4.
4 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Organizations Adapt To Changes In Their Ecosystem By Leveraging Digital Technologies To Create Digitally Enhanced, Customer Centric Business Models Create New Customer Experiences Generate New Revenue Streams Rapidly Respond To Changing Conditions Improve Operational Efficiencies WHAT IS DIGITAL TRANSFORMATION (DX)?
5.
5 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC IN RETURN, THEY WILL THOSE WHO THRIVE IN THE DIGITAL ECONOMY WILL NEED TO Return Greatest Shareholder Value Gain The Greatest Market Share Create New Revenue Streams Win The Talent Wars Increase Profitability Develop And Execute A Vision For Digital Transformation Take An Ecosystem-first Approach To Delivering Products And Services Manage Information Effectively Create Flexible And Reliable Human Resource Model Optimize Business Processes For Speed, Efficiency, Quality, And Agility
6.
6 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC IDC’S DIGITAL TRANSFORMATION MATURITYSCAPE DIGITAL TRANSFORMATION IS THE APPROACH BY WHICH ENTERPRISES DRIVE CHANGES IN THEIR BUSINESS MODELS AND ECOSYSTEMS BY LEVERAGING DIGITAL COMPETENCIES Managed Digital Transformer Opportunistic Digital Explorer Ad Hoc Digital Resister Repeatable Digital Player Optimized Digital Disrupter Source: IDC, Digital Transformation Maturity Model, 2015
7.
7 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Managed Digital Transformer Opportunistic Digital Explorer Ad Hoc Digital Resister Repeatable Digital Player Optimized Digital Disrupter 65% Of Organizations Are “Digital Explorers” Or “Digital Players” 14% 32% 33% 14% 8% Digital Resister Digital Explorer Digital Player Digital Transformer Digital Disrupter MOST ORGANIZATIONS ARE JUST BEGINNING THEIR DIGITAL TRANSFORMATION JOURNEY Source: IDC, Digital Transformation Maturity Model Benchmark, 2015; n= 317 IT and LOB Executives, March, 2015
8.
8 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Business Innovation Effective Partnership Between Business And IT Around 3rd Platform Implementations Allows Organization To Outpace Competitors Through The Use Of 3rd Platform Business Transformation Highly Orchestrated Interaction Between Business And IT Around 3rd Platform Implementations, Enabling A World-class Organization With Lasting Competitive Advantage Driven By 3rd Platform Transformation And An Organization That Has Embraced IT 2nd Platform IT Uncoordinated Efforts Between Business And IT Around 3rd Platform Implementations; Limited Progress Toward 3rd Platform Adoption Core IT No Effort Between Business And IT To Coordinate Or Incorporate 3rd Platform Technology 3rd Platform IT Coordinated Efforts Between Business And IT Around 3rd Platform Implementation Allow Organization To Keep Pace With Peers In 3rd Platform Adoption Source: IDC, Enterprise IT Transformation Maturity Model, 2014 TRANSFORMING TO A BUSINESS INNOVATION IT ORG IDC’S ENTERPRISE IT TRANSFORMATION MATURITY MODEL Managed Opportunistic Ad Hoc Repeatable Optimized
9.
9 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Managed Business Innovation Effective partnership between business and IT around 3rd Platform implementations allows organization to outpace competitors through the use of 3rd Platform Opportunistic 2nd Platform IT Uncoordinated efforts between business and IT around 3rd Platform implementations; limited progress toward 3rd Platform adoption Ad Hoc Core IT No effort between business and IT to coordinate or incorporate 3rd Platform technology Repeatable 3rd Platform IT Coordinated efforts between business and IT around 3rd Platform implementation allow organization to keep pace with peers in 3rd Platform adoption Optimized Business Transformation Highly orchestrated interaction between business and IT around 3rd Platform implementations, enabling a world-class organization with lasting competitive advantage driven by 3rd Platform transformation and an organization that has embraced it. 67% Of Organizations Are Operating At A 2nd Platform IT Or 3rd Platform IT Transformational Stage 40% 2nd Platform IT 27% 3rd Platform IT 13% Business Innovation 16% Core IT 4% Business Transformation Source: IDC's Enterprise IT Transformation MaturityScape Benchmark Study, August, 2014. n-156 ARE YOU TRANSFORMING YOUR IT ORG FAST ENOUGH? IDC’S ENTERPRISE IT TRANSFORMATION MATURITY MODEL BENCHMARK
10.
10 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC IT FUNDING FOR INNOVATION WILL BE CHALLENGED IT BUDGETS ARE SADDLED WITH INFRASTRUCTURE & SOFTWARE MAINTENANCE COSTS Source: IDC, 2014 21% 37% 42% Tech Spending From IT Budget New Essential Software Infrastructure Systems
11.
11 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC BUSINESS INNOVATION WILL BE LARGELY FUNDED BY LINE OF BUSINESS BUSINESS BUDGETS HAVE MORE AVAILABLE FUNDS FOR BUSINESS-FACING APPLICATIONS 38% 25% 37% New Essential Software Infrastructure Systems Tech Spending From Business Budget Source: IDC, 2014
12.
12 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC INNOVATION FUNDING WILL REQUIRE A HOLISTIC APPROACH TO TECHNOLOGY SPENDING CONSIDER ALL TECHNOLOGY SPENDING ENTERPRISE BUDGETS New Essential Software Infrastructure Systems 21% 37% 42% Tech Spending From IT Budget 38% 25% 37% Tech Spending From Business Budget 30% 30% 40% All Tech Spending (IT & Business) Source: IDC, 2014
13.
13 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Deliver Technology The Way The Business Wants Cultivate Tomorrow’s IT Talent Today Move Outside Your Process Comfort Zone 1 2 3 ACCELERATING TRANSFORMATION REQUIRES YOU TO…
14.
14 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC IT-enabled Services Transforming Business Processes IT-enabled Business Processes Automating Business Processes IT-enabled Products Creating IT-enabled Products IT-ENABLED PRODUCTS IS THE END GAME
15.
15 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 10% 36% 54% Source: IDC, 2014. MOVING OUTSIDE YOUR COMFORT ZONE IT-enabled Business Processes Automating Business Processes IT-enabled Services Transforming Business Processes IT-enabled Products Creating IT-enabled Products
16.
16 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Deliver Technology The Way The Business Wants Cultivate Tomorrow’s IT Talent Today Move Outside Your Process Comfort Zone 1 2 3 ACCELERATING TRANSFORMATION REQUIRES YOU TO…
17.
17 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Service Management Source: IDC, Enterprise IT Transformation Maturity Model, 2014 Percent Of Organizations At Business Innovation IT Stage 15% 15% 8% 21% 7% Strategy & Innovation Talent Management Vendor Management Enterprise Architecture TALENT MANAGEMENT ONE OF LEAST MATURE DIMENSIONS
18.
18 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Source: IDC’s 2013 IT Staffing Survey – Jun 2013 n=131 Enterprise Architecture Business Intelligence & Analytics IT Management And Executives Security Mobile Development Social Developers Social Community Admins Data Architecture, Management And Storage Service Management Project Management For Each Role, Indicate How Difficult It Is To Hire Suitable Candidates More Difficult to Hire Easier to Hire THE 3RD PLATFORM WILL CREATE A SKILLS GAP THE 10 MOST DIFFICULT IT POSITIONS TO STAFF
19.
19 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Deliver Technology The Way The Business Wants Cultivate Tomorrow’s IT Talent Today Move Outside Your Process Comfort Zone 1 2 3 ACCELERATING TRANSFORMATION REQUIRES YOU TO…
20.
20 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC TRANSFORMED EXPERIENCES
21.
21 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC TECHNOLOGIES ARE ALREADY FUELING THIS TRANSFORMATION By 2020… 60% Of Device Interactions Are Passive As Users Accept Information Surfaced From Intelligent Systems And Machine Learning Companies Double The Productivity Of Their Knowledge Workers Through The Use Of Big Data/Analytics Mobile And Connected Devices Redefine CX, Tying Loyalty, Service, Sales And Content To Context In Real Time A World Of Industry Clouds Handle ¾ Of All Economic Activity In A Fully Automated Way — Eliminating Over $100B Of Coordination Waste
22.
22 © Copyright 2015
EMC Corporation. All rights reserved. © IDC Visit us at IDC.com and follow us on Twitter: @IDC INNOVATION IN UNEXPECTED PLACES
23.
23 © Copyright 2015
EMC Corporation. All rights reserved. THANK YOU
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