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Alfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDC

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Alfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands. Three Things to consider when launching ECM", Jan van Vonno, Senior Analyst, IDC

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Alfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDC

  1. 1. Digital Transformation in the Netherlands Three Things to consider when launching ECM Jan van Vonno, Senior Analyst, IDC
  2. 2. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 2 Document Manager - Wind industry
  3. 3. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 3 Dieter Zetsche, Chairman of Mercedes-Benz owner DaimlerAG “There is tremendous opportunity from the convergence of the West Coast technology and the auto industry with its huge technology depth”
  4. 4. IDC’s 3rd Platform: Driving IT Innovation & Growth through to 2020 © IDC Visit us at IDC.com and follow us on Twitter: @IDC 4
  5. 5. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 5 “By the end of 2017, two thirds of the CEOs of the G2000 enterprises will have digital transformation (DX) at the center of their corporate strategy”
  6. 6. Digital Transformation is a CEO priority © IDC Visit us at IDC.com and follow us on Twitter: @IDC 6 Paul Polman, CEO Unilever Pieter Elbers, CEO KLM Frans van Houten, CEO Nestlé ‘The digital revolution will continue to change lives and businesses at an increasingly fast pace’ ‘The answer is in combining technology and hospitality’ ‘Philips has risen to the challenge by setting up a digital innovation laboratory’
  7. 7. Top Business Initiatives in the Netherlands © IDC Visit us at IDC.com and follow us on Twitter: @IDC 7 Looking out to 2015, what will be your organization's top business initiatives? n = 69; Total percentage selected Source: IDC NL CIO Agenda, 2015 4,8% 4,8% 4,8% 4,8% 5,3% 6,3% 6,3% 7,2% 10,1% 11,6% 13,0% 20,3% Structural change to generate sales growth Market expansion (e.g. offices & segments) Hiring and retaining talent Training and development of employees Regulatory compliance Invest in sales & marketing Improve loyalty & customer satisfaction Leverage IT to gain advantage Invest in R&D Driving digital transformation Overall cost savings Operational efficiency and improve productivity In 2015, costs are still driving business agendas, but digital transformation is coming…
  8. 8. Visions, but not Only Visions Idea Bank / ATM-on-Demand in Warsaw Improving Operations © IDC Visit us at IDC.com and follow us on Twitter: @IDC 8
  9. 9. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 9 Big Data & Analytics Manageability / governance Cost Companies want to embed cloud into their existing infrastructure Customers expect continued cost savings to reinvest in innovation Companies need to manage cloud use holistically Companies need cloud to drive new revenue streams What Are Organizations Looking For? Innovation / flexibility Infrastructure Modernization
  10. 10. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 10
  11. 11. The Content Continuum © IDC Visit us at IDC.com and follow us on Twitter: @IDC 11 Simple file sharing; FTP replacement Team collaboration, workspaces Project management Automation of document-centric business processes System of record; part of compliance infrastructure File Sync & Share (FSS) Team Sites Structured Collaboration Document Management Enterprise Content Management Unstructured Collaboration-Centric Case ManagementTeam Collaboration Mix of unstructured/structured Structured Content-Centric
  12. 12. ECM (Document & Records Management, Capture) Automating Content-Centric Business Processes © IDC Visit us at IDC.com and follow us on Twitter: @IDC 12 2010 Siloed CM applications, departmental solutions 2005 Business Process Automation and Governance & Compliance Drive Pervasive Use 2015 Integration APIs, Web Services Case management frameworks, templates Packaged industry, LOB solutions
  13. 13. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Relatively high penetration in larger organizations Growth Has Slowed Growing awareness that quality of business processes impacts customer experience Strong ROI Native cloud vendors seeking to fill basic content services Emerging Vendors 13 ECM Market Dynamics
  14. 14. 14 Choose your ECM Cloud 1 3 Actions to Prepare for “Digital Transformation” Keep It Real 2 Stay Bold 3
  15. 15. Technology investments in the Netherlands © IDC Visit us at IDC.com and follow us on Twitter: @IDC 15 0 5 10 15 20 25 30 35 40 Virtualization Other Collaboration Social Media Desktop Cloud - IaaS Cloud - PaaS Service Quality Improvement Security Big Data / Analytics Mobility Cloud - SaaS Total for 1 Total for 2 Total for 3 n = 69; Top 3 investment areas; ranked by top priority Source: IDC NL CIO Agenda, 2015 What are your most important technology investments in 2015? (1st, 2nd and 3rd) Cloud SaaS deployments are a top priority
  16. 16. End User Perspective: Organizations Looking to Adopt More Types of Cloud Services © IDC Visit us at IDC.com and follow us on Twitter: @IDC 16Source: A View of the Cloud Market: Segmenting Cloud Buyers Using End-User Survey Data from IDC’s CloudView, September 2015, #258963 Hosted Private Cloud Public Cloud In-house Private Cloud Hosted Private Cloud Public Cloud In-house Private Cloud Today In 24 Months 73% of cloud users only using one or two deployment models 27% of cloud users have already deployed all three models 27% of cloud users plan to use only one or two deployment models 73% of cloud users plan to deploy all three models Respondents with <50% of IT budget in Cloud Respondents with >50% of IT budget in Cloud
  17. 17. Focus on Hybrid and Manageability © IDC Visit us at IDC.com and follow us on Twitter: @IDC 17 0% 10% 20% 30% 40% 50% End-to-end Cloud SLAs and QoS Cloud APIs Enterprise app stores Big Data and Analytics ERP in the Cloud Cloud for test and backup Implementing private Clouds Orchestration Unified Messaging Business Apps in the Cloud Cloud Databases Cloud capacity management Hybrid Cloud Cloud service integration and management Cloud security 1st 2nd 3rd What are your main cloud priorities in 2015? (1st, 2nd and 3rd) Hybrid a close second as a number one priority Managing capacity vital Firms looking to drive applications to the cloud n = 805; Top 3 cloud Priorities; ranked by total frequency Source: IDC, Services Survey 2015
  18. 18. The Hybrid Cloud Doesn’t Exist... Or Does it? © IDC Visit us at IDC.com and follow us on Twitter: @IDC 18
  19. 19. Nobody Starts From Scratch © IDC Visit us at IDC.com and follow us on Twitter: @IDC 19 The things I must run The rules I must abide to The investments I made
  20. 20. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 20 3 Technology Models N- number of Usage Cases Is Hybrid Cloud a Myth?
  21. 21. Application ApplicationApplication SaaS Application Different Hybrids for Different Environments © IDC Visit us at IDC.com and follow us on Twitter: @IDC 21 Separate Environments A) Application Level B) “Bursting” IaaS C) Data Tunnels Application Application Application Application Application DATA Application DATA
  22. 22. The Hybrid Concept Requires More Education © IDC Visit us at IDC.com and follow us on Twitter: @IDC 22 0% 10% 20% 30% 40% Other / Don't know A. An environment with multiple hypervisors B. Subscription to multiple external cloud services C. Management of various IT resources with same service catalog D. An environment where workloads are portable/"burst" E. Distinct cloud infra, linked for for data portability F. A mix of Public Cloud and dedicated IT (virtualization and Private Cloud) NAWeakWeakBoldBoldBoldWeak Rest of the World European Resp. Source: IDC CloudView Survey, December, 2014, n=933 Europe IT respondents 53% agreed to weak(er) definitions of hybrid cloud 44% went for the bolder concepts
  23. 23. Three ECM Hybrid Models in Enterprises © IDC Visit us at IDC.com and follow us on Twitter: @IDC 23 Sync cloud repositories with on-premises repositories Access on-premises repositories using cloud applications Temporarily scale-up storage / workflow capacity using the cloud 1 2 3
  24. 24. 24 Choose your ECM Cloud 1 3 Actions to Prepare for “Digital Transformation” Keep It Real 2
  25. 25. ECM: Plans for Case Management © IDC Visit us at IDC.com and follow us on Twitter: @IDC 25 33% implementing, evaluating, or planning Source: ECM Strategy Survey, User Needs and Strategies, April 2014 (Doc # 247836) Strong growth in SMB markets!
  26. 26. ECM: Strong Interest in Records Management © IDC Visit us at IDC.com and follow us on Twitter: @IDC 26 Q. Are you currently using/planning to use records management software? 40% implementing, evaluating, planning Source: ECM Strategy Survey, User Needs and Strategies, April 2014 (Doc # 247836) IoT will be a strong driver here
  27. 27. ECM: Expansion to Additional Departments © IDC Visit us at IDC.com and follow us on Twitter: @IDC 27 Q. What additional departments will start to use your ECM system(s) in the next 2 years? Source: ECM Strategy Survey 2013, User Needs and Strategies, April 2014 (Doc # 247836)
  28. 28. IT budget shift to Lines-of-Business © IDC Visit us at IDC.com and follow us on Twitter: @IDC 28 n = 69; Top 3 investment areas; ranked by top priority Source: IDC NL CIO Agenda, 2015 What percentage of IT budget is currently shared with other LoB? 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% N/A 0 - 9 % 10 - 19 % 20 - 29 & 30 - 39 % 40 - 49 % More than 50 % Increase buy-in from Lines of Business
  29. 29. Most important content management functions © IDC Visit us at IDC.com and follow us on Twitter: @IDC 29 20% 25% 30% 35% 40% 45% 50% Video, audio and image analysis Information governance Reporting and usage analytics Collaboration features (sharing,… Integration with webportal and… Storage scalability Fast file rendering Mobile rendering and access Identity and access management Workflow automation Intelligent search Integration with enterprise systems n = 256; Top 3 investment areas Source: IDC WEM Survey, 2015
  30. 30. 30 Choose your ECM Cloud 1 3 Actions to Prepare for “Digital Transformation” Keep It Real 2 Stay Bold 3
  31. 31. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 31
  32. 32. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 32
  33. 33. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 33
  34. 34. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 34 Document Manager - Wind industry
  35. 35. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 35 Jan van Vonno Senior Research Analyst, European Software Phone: +31 629 550 963 Email: jvanvonno@idc.com

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