12. Attributions
• Attribution Theory
– Fundamental attribution error (Ross, 1977)
• People tend to underestimate situational factors
– E.g., She is angry now, so she must be a bad-tempered person
15. Attributions
• Attribution Theory
– Actor-observer bias
• tendency to attribute others’ actions to internal factors,
while attributing our own actions to external factors.
18. Attributions
• Attribution Theory
– Sometimes, your interpretations can actually
shape the reality
• Self-fulfilling properties (Merton, 1957)自我實現預言
21. May include cognitive, affective, and
behavioral components
Attitudes
Attitude on
gun control
Cognitive
(beliefs, ideas)
“Gun owners are
more likely to shoot
a loved one than a
criminal.”
Affective
(emotions, feelings)
“Guns just make me
sick”
Behavioral
(actions)
“I vote for gun-
control politicians.”
22. Persuasion
• Attempt to change attitudes
– Communicator:
• person presenting arguments or information
– Message:
• content of communicator’s arguments
– Audience:
• person or group to whom a persuasive message is
directed
23. Effective Persuasion: The
Communicator
• Persuasion is more effective if the
communicator
– Is likable, expressive, trustworthy, an expert on
the topic, and similar to the audience in some
respect
– appears to have nothing to gain if the audience
accepts the message
24. Effective Persuasion: The Message
• Persuasion is more effective if the message
– appeals to emotions, particularly to fear or anxiety
– provides a clear course of action that will, if
followed, reduce fear or produce personally
desirable results
– states clear-cut conclusions
– is backed up by facts and statistics
– is repeated frequently
25. Effective Persuasion: The Audience
• Persuasion is more effective if
– both sides of the argument are presented in the
case of a well-informed audience
– only one side of the argument is presented in the
case of a poorly informed audience
26. An uncomfortable state
that occurs when
behavior and attitudes
do not match
How can this state be
resolved?
Cognitive Dissonance 認知失調
Change your Attitude!
27. Attitude change due to the inconsistency
between the attitude and behavior
Cognitive Dissonance Theory
28. Festinger & Carlsmith 1959
Cognitive Dissonance Theory
29. The leader
Is there other thing that might change our
attitude?
30. Conformity
• Matching your behavior
to the perceived social
norms
– Asch Experiment
• Subject sit with other
people
• The first 3 trials
– Everyone agrees on the
correct answer
• The 4 trial
– Other people give a
wrong answer
Which one of these is the
same as the one on the left
F70.1
31. The power of the situation
• Conformity
– Asch Experiment
37. Brainwashing
• Generally three steps
– Unfreezing
• loosening of former values and convictions through
physical and psychological abuse, lack of sleep,
humiliation, and isolation
– Change:
• when the brainwashed person reaches “breaking
point” and abandons former beliefs
– Refreezing:
• Rewarding new attitudes and beliefs
40. Cult recruitment
• People tend to join a cult when
– Undergoing mile depression (Hunter, 1998)
• After a breakup
• Struggling with an exam
• Trying to be independent from families (Sirkin, 1990)
• Teenagers seeking for a replacement for parental
authority (Richmond, 2004)
– Pimps use these strategies to recruit women into prostitution
(Kennedy et al., 2007)
43. Cult conversion
• “Love bombing”
– Intense display of affection and understanding
• Rituals
– Wear down physical and emotional resistance,
discouraging critical thinking.
44. Concluding remarks
• Humans are social animals
– So we were born with these “social instincts”
• These social instincts are not necessary bad
– They help us “blend” into the group
– Thanks to these social instincts, we pay tax, we obey
the law
• But next time, when you find your “social
instinct” might harm other people. You need to
be cautious.
– How could it be harmful??
IMAGE:
Social Cognition 4 of 13
Our success in the social world begins with our ability to perceive the characteristics and intentions of others
We not only “size up” other people very quickly in terms of their personal characteristics, but we also ask “why” they behave the way they do
Being able to predict the behavior of others has significant survival value
Judgments about the causes of a person’s behavior are known as attributions
Internal attributions are judgments assigning the cause of a person’s behavior to his or her personal qualities or characteristics
Thoughts, personality, needs, abilities
Situational attributions are judgments assigning the cause of a person’s behavior to his or her environment
Factors that lie outside of a person.