Currently working as Credit Support Officer In Deputy Manager Cadre, handling Small and Medium enterprise clients.

1. Sripardha Vagira
| sripardha@outlook.com
|+91-9573788677
EXPERIENCE
Deputy Manager-Credit Support Officer, State Bank of India November 2019 - Present
• Analyses Credit data and Financial Statements of Small and medium business enterprises and
merchants for extending credit facilities.
• Preparation of reports and recommendations and presentation of Loan proposals to Chief Credit
officer.
• Maintenance of all Post sanction documents and follow-ups.
Assistant Manager, State Bank of India September 2017 – October 2019
• Customer Relationship Management, supervising customer centric banking operations & ensuring
customer satisfaction by achieving delivery & service quality norms in addition to complaints
management.
• As a Assistant Branch Manager, Managing the branch and the team of 15 members, and achieving
branch targets as well as satisfying customer needs by selling various financial products.
• Leading a team for managing the functions of Retail banking operations, authorizing teller services,
Cash, Clearing, Fund Transfers and Cash Management System.
• Develop strategies to promote and sale of banking products and services such as deposits and loans
and cross sell of other financial products.
• Acquiring new personal and business clients, assist them with their everyday banking needs, respond
to client inquiries, and interact with clients to offer assistance and advice.
• Evaluate and address customer needs, responding to their queries, recommending suitable products
to increase both customer satisfaction and financial growth.
• Appraisal and underwrite the loan application and evaluate financial documents to support the loan
for credit approval.
• Review and analyze loan application, credit bureau reports, financial statements and collateral
valuations to determine loan-to-value and debt-to-income ratios prior to making loan decision.
• KYC/AML verification and customer due diligence process.
Assistant, State Bank of India Hyderabad
Customer Support and Sales May 2013 - August 2017
• Receive payments by cash, check, credit cards, vouchers, or automatic debits.
• Confer with customers by telephone or in person to provide information about products and services,
take or enter orders, cancel accounts, or obtain details of complaints.
• Compile and maintain non-monetary records and reports.
• Assist customers by providing information and resolve their complaints.
CERTIFICATIONS
• CAIIB with Retail Banking by IIBF.
• JAIIB by IIBF.
• Certificate in Commercial Credit from Moody’s Analytics.
• NISM-Series-XV, Research Analyst Certification by NISM.

2. • NISM-Series-V-A, Mutual Fund Distributors Certification by NISM.
• NISM-Series-VIII- Equity Derivatives Certification by NISM.
EDUCATION
Master of Business Administration Visakhapatnam, AP
Dept. of Commerce and Mgmt. Studies, Andhra University 2011 – 2013
• Cumulative GPA: 8.33/10
• Major in Financial Management and Marketing Management.
• Project on Inventory Management at Rastriya Ispat Nigam Ltd., Visakhapatnam
Bachelor of Commerce 2007-2010
Andhra University, Visakhapatnam
• Total Percentage 62%
• Major in Accounting, Commerce.
COMPETENCIES
• Strong interpersonal skills
• Strong knowledge of banking operations
• Excellent oral and written communication at all levels
• Computer Skills: MS Excel, MS Outlook, MS Power Point,
• Sound knowledge on financial markets