project report on Hdfc bank

1. HDFC BANK
The Housing Development Finance Corporation Limited (HDFC) was amongst the first to
receive an 'in-principle' approval from the Reserve Bank of HDFC (RBI) to set up a bank in the
private sector, as part of the RBI's liberalization of the HDFC Banking Industry in 1994. The bank
was incorporated in August 1994 in the name of 'HDFC Bank Limited', with its registered office in
Mumbai, HDFC. HDFC Bank commenced operations as a Scheduled Commercial Bank in January
1995
PROMOTER
HDFC is HDFC's premier housing finance company and enjoys an impeccable track record in
HDFC as well as in international markets. Since its inception in 1977, the Corporation has maintained
a consistent and healthy growth in its operations to remain a market leader in mortgages. Its
outstanding loan portfolio covers well over a million dwelling units. HDFC has developed significant
expertise in retail mortgage loans to different market segments and also lies a large corporate client
base for its housing related credit facilities. With its experience in the financial markets, a strong
market reputation, large shareholder base and unique consumer franchise, HDFC was ideally
positioned to promote a bank in the HDFC environment.
BUSINESS FOCUS
HDFC Bank's mission is to be a World-Class HDFC Bank. The Bank's aim is to build sound
customer franchises across distinct businesses so as to be the preferred provider of banking services in
the segments that the bank operates in and to achieve healthy growth in profitability, consistent with the
bank's risk appetite. The bank is committed to maintain the highest level of ethical standards,

2. professional integrity and regulatory compliance. HDFC Bank's business philosophy is based on four
core values: Operational Excellence, Customer Focus, Product Leadership and People.
CAPITAL STRUCTURE
The authorized capital of HDFC Bank is Rs.450 crore (Rs.45 billion). The paid-up capital is
Rs.282 crore (Rs.28.2 billion). The HDFC Group holds 24.2% of the bank's equity while about 13.1%
of the equity is held by the depository in respect of the bank's issue of American Depository Shares
(ADS/ADR Issue). The HDFC Private Equity Fund, Mauritius (IPEF) and In ocean Financial Holdings
Ltd., Mauritius (IFHL) (both funds advised by J P Morgan Partners, formerly Chase Capital Partners)
together hold about 5.5% of the bank's equity. Roughly 27.5% of the equity is held by FUs,
NRIs/OCBs while the balance is widely held by about 214,000 shareholders. The shares are listed on
The Stock Exchange, Mumbai and the National Stock Exchange. The bank's American Depository
Shares are listed on the New York Stock Exchange (NYSE) under the symbol "HDB".
TIMESBANK AMALGAMATION
In a milestone transaction in the HDFC banking industry, Times Bank Limited (another new
private sector bank promoted by Bennett, Coleman & Co/Times Group) was merged with HDFC Bank
Ltd., effective February 26, 2000. As per the scheme of amalgamation approved by the shareholders of
both banks and the Reserve Bank of HDFC, shareholders of Times Bank received 1 share of HDFC
Bank for every 5.75 shares of Times Bank. The amalgamation added significant value to HDFC Bank
in terms of increased branch network, expanded geographic reach, enhanced customer base, skilled
manpower and the opportunity to cross-sell and leverage alternative delivery channels.
DISTRIBUTION NETWORK

3. HDFC Bank is headquartered in Mumbai. The Bank at present has an enviable network of over
472 branches spread over 214 cities across the country. All branches are linked on an online real-time
basis. Customers in 90 locations are also serviced through online Banking, The Bank's expansion plans
take into account the need to have a presence in all major industrial and commercial centre’s where its
corporate customers are located as well as the need to build a strong retail customer base for both
deposits and loan products. Being a clearing/settlement bank to various leading stock exchanges, the
Bank has branches in the centre’s where the NSE/BSE have a strong and active member base.
MANAGEMENT
Mr. Jagdish Kapoor took over as the bank's Chairman in July 2001. Prior to this, Mr. Kapoor
was a Deputy Governor of the Reserve Bank of HDFC. The Managing Director, Mr. Aditya Puri, has
been a professional banker for over 25 years and before joining HDFC Bank in 1994 was heading
Citibank's operations in Malaysia.
The Bank's Board of Directors is composed of eminent individuals with a wealth of experience
in public policy, administration, industry and commercial banking. Senior executives representing
HDFC are also on the Board.Senior banking professionals with substantial experience in HDFC and
abroad head various businesses and functions and report to the Managing Director. Given the
professional expertise of the management team and the overall focus on recruiting and retaining the best
talent in the industry, the bank believes that its people are a significant competitive strength.
TECHNOLOGY
HDFC Bank operates in a highly automated environment in terms of information technology
and communication systems. The entire bank's branches have connectivity which enables the bank to

4. offer speedy funds transfer facilities to its customers. Multi-branch access is also provided to retail
customers through the branch network and Automated Teller Machines (ATMs).The Bank has made
substantial efforts and investments in acquiring the best technology available internationally to build
the infrastructure for a world-class bank. In terms of software, the Corporate Banking business is
supported by Flexcubc, while the Retail Banking business by Fin ware, both from i-flex Solutions Ltd.
The systems are open, scaleable and web-enabled.
The Bank has prioritized its engagement in technology and the internet as one of its key goals
and has already made significant progress in web-enabling its core businesses. In each of its businesses,
the Bank has succeeded in leveraging its market position, expertise and technology to create a
competitive advantage and build market share.
BUSINESS PROFILE:
HDFC Bank caters to a wide range of banking services covering commercial and investment
banking on the wholesale side and transactional / branch banking on the retail side. The bank has three
key business areas:-
a) Who i.e. safe Banking Services:
The Bank's target market is primarily large, blue-chip manufacturing companies in the HDFC
corporate sector and to a lesser extent, emerging mid-sized corporate. For these corporate, the Bank
provides a wide range of commercial and transactional banking services, including working capital
finance, trade services, transactional services, cash management, etc. The bank is also a leading
provider of structured solutions which combine cash management services with vendor and
distributor finance for facilitating superior supply chain management for its corporate
customers.

5. b) Retail Banking Services:
The objective of the Retail Bank is to provide its target market customers a full range of
financial products and banking services, giving the customer a one-stop window for all his/her
banking requirements. The products are backed by world-class service and delivered to the customers
through the growing branch network, as well as through alternative delivery channels like ATMs.
Phone Banking, Net Banking and Mobile Banking.
The HDFC Bank preferred program for high net worth individuals, the HDFC Bank Plus and
the Investment Advisory Services programs have been designed keeping in mind needs of customers
who seek distinct financial solutions, information and advice on various investment avenues. The
Bank also has a wide array of retail loan products including Auto Loans, Loans against marketable
securities, Personal Loans and Loans for Two-wheelers. It is also a leading provider of Depository
Services to retail customers, offering customers the facility to hold their investments in electronic
form.
HDFC Bank was the first bank in HDFC to launch an International Debit Card in association
with VISA (VISA Electron) and issues the MasterCard Maestro debit card as well. The debit card
allows the user to directly debit his account at the point of purchase at a merchant establishment, in
HDFC and overseas. The Bank launched its credit card in association with VISA in November 2001.
The Bank is also one of the leading players in the "merchant acquiring" business with over 25,000
Point-of-Sale (POS) terminals for debit / credit cards acceptance at merchant establishments.

6. c) Treasury Operations:
Within this business, the bank has three main product areas - Foreign Exchange and
Derivatives, Local Currency Money Market & Debt Securities, and Equities. With the liberalization of
the financial markets in HDFC, corporate need more sophisticated risk management information, advice
and product structures. These and fine pricing on various treasury products arc provided through the
bank's Treasury team. To comply with statutory reserve requirements, the bank is required to hold 25%
of its deposits in government securities. The Treasury business is responsible for managing the returns
and market risk on this investment portfolio.
d) Rating
HDFC Bank has its deposit programmers rated by two rating agencies - Credit Analysis &
Research Limited (CARE) and Fitch Ratings HDFC Pvt. Ltd. The Bank's Fixed Deposit programme has
been rated 'CARE AAA (FD) 1 [Triple A] by CARE, which represents instruments considered to be "of
the best quality, carrying negligible investment risk". CARE has also rated the Bank's Certificate of
Deposit (CD) programme "PR 1+" which represents "superior capacity for repayment of short term
promissory obligations". Fitch Ratings HDFC Pvt. Ltd. (100% subsidiary of Fitch Inc.) has assigned the
"AAA (and)" rating to the Bank's deposit programme, with the outlook on the rating as "stable". This
rating indicates "highest credit quality" where "protection factors are very high". HDFC Bank also has
its long-term unsecured, subordinated (Tier-I!) A bond rated by CARE and Fitch Ratings HDFC Pvt.
Ltd. CARE has assigned the rating of "CARE AAA" for the Tier-II Bonds while Fitch Ratings HDFC
Pvt. Ltd. has assigned the rating "AAA (ind)" with the outlook on the rating as "stable". In each case
referred to above, the ratings awarded were the highest assigned by the rating agency for those
instruments?

7. e) Corporate Governance Rating:
The bank was one of the first four companies which subjected itself to a Corporate Governance
and Value Creation (GVC) rating by the rating agency, The Credit Rating Information Services of
HDFC Limited (CRISIL). The rating provides an independent assessment of an entity's current
performance and an expectation on its "balanced value creation and corporate governance practices" in
future. The bank has been assigned a 'CRISIL GVC Level 1' rating which indicates that the bank's
capability with respect to wealth creation for all its stakeholders while adopting sound corporate
governance is the highest. Product Range Savings, Fixed Deposits, Current and Demat Accounts
SAVINGS ACCOUNT:
Apart from the usual facilities, you get a free ATM Card, Inter branch banking, Net Banking,
Bill Pay, Phone Banking, Debit card and Mobile Banking among others.
HDFC BANK PREFERRED:
Preferential Savings Account where you are assigned a dedicated Relationship Manager, who is
your one-point contact. You also get privileges like fee waivers, enhanced ATM withdrawal limit,
priority locker allotment, free Demat Account and lower interest rates on loans, to name a few.
SWEEP IN ACCOUNT:

8. A fixed deposit linked to your Savings Account. So, even if your Savings Account runs a bit
short, you can issue a cheque (or use your ATM Card). The money is automatically swept in from your
fixed deposit into your Savings Account.
SUPER SAVER ACCOUNT:Gives you an overdraft facility up to 75% of your Fixed Deposit.
In an emergency, you can access your funds while your Fixed Deposit continues to earn high interest.
HDFC BANK PLUS:
Apart from Regular and Premium Current accounts we also have HDFC Bank Plus, a Current
Account and then some more. You can transfer up to Rs. 50 lakh per month at no extra charge, between
the four metros. You can also avail of cheque clearing between the four metros, get cash
delivery/pickup up to Rs. 25,0007., home delivery of Demand Drafts, at-par cheques, outstation cheque
clearance facility,etc.,
DEMAT ACCOUNT:
Conduct hassle-free transactions on your shares. You can also access your Demat Account on
the internet.
INNOVATIVE SERVICES FOR YOUR CONVINIENCE:
PHONE BANKING:
24-hour automated banking services with 39 Phone Banking numbers available.

9. ATM:
24-hour banking:
Apart from routine transactions, you can also pay your utility bills and transfer
funds, at any of our ATMs across the country all year round.
INTER CITY/INTER BRANCH BANKING
Access your account from any of our 472 branches in 214 cities.
NET BANKING
Access your bank account from anywhere in the world, at anytime, at your own
convenience. You can also view your Demat Account through Net Banking.
INTERNATIONAL DEBIT CARD
An ATM card you can shop with all over the country and in over 140 countries with. You
can spend in any currency and pay in rupees.
MOBILE BANKING:
Access your account on your mobile phone screen at no airtime cost. Use SMS
technology
to
conduct
your
banking
transactions
from
your
cell phone.
BILL PAY:
Pay your telephone, electricity and mobile phone bills through our ATMs, Internet, phone or
mobile phone. No more standing in long queues or writing cheques.

10. LOANS FOR EVERY NEED:
Now, our loans come toyou in easy-to-pay monthly installments, and are available with easy
documentation and quick delivery.
PERSONAL LOANS:
Take a loan of up to Rs. 3 lakh for a wedding, education, purchase of a computer or an exciting
holiday.
NEW CAR LOANS and USED CAR LOANS:
Finance up to 90% of the cost of a car, new or used! And theloans come to you with easy
documentation and speedy processing at attractive interest rates.
LOANS AGAINST SHARES:
Getan overdraft up to Rs. 10 lakh at an attractive interest rate against physical shares, up to 50%
of the market value of your shares, In case of Demat Shares; you can get a Loan against Shares of up to
65% of the market value of your shares, till Rs. 20 lakh.
TWO WHEELER LOANS:
To help you buy the best durables for your home.

11. DEMAT ACCOUNT:
Protect your shares from damage, loss and theft, by maintaining your shares in electronic form.
You can also access your demat account on the internet.
CURRENT ACCOUNT:
Get a personalized cheque book, monthly account statements, inter-branch banking
and much more.
MUTUAL FUNDS
Apart from a wide choice of mutual funds to suit your individual needs, you benefit from
expert advice on choosing the right funds based on in-depth market analysis.
INTERNATIONAL CREDIT CARD:
Get an option of Silver, Gold, or Health plus Credit card, accepted worldwide from a worldclass bank. If you have outstanding balance on your other credit card, you can transfer thatbalance to
this card at a lower interest rate.
NRI SERVICES:
A comprehensive range, backed by unmatched features and world-class service, ensures
NRIs all the banking support they need.

12. FOREX FACILITIES:
Avail of foreign currency, travelers cherubs, foreign exchange demand drafts, to meet your
travel needs.
INSURANCE: HDFC:
Bank now brings you LifeInsurance and Pension Solutions like Risk Cover Scheme,
Savings Scheme, Children's Plan and Personal Plan from HDFC Standard Life Insurance Co.,
Ltd.
Company profile

13. BACKGROUND
The Housing Development Finance Corporation Limited (HDFC) was amongst the
first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set
up a bank in the private sector, as part of RBI's liberalisation of the Indian Banking
Industry in 1994. The bank was incorporated in August 1994 in the name of 'HDFC
Bank Limited', with its registered office in Mumbai, India. HDFC Bank commenced
operations as a Scheduled Commercial Bank in January 1995.
PROMOTER
HDFC is India's premier housing finance company and enjoys an impeccable track
record in India as well as in international markets. Since its inception in 1977, the
Corporation has maintained a consistent and healthy growth in its operations to
remain the market leader in mortgages. Its outstanding loan portfolio covers well over
a million dwelling units. HDFC has developed significant expertise in retail mortgage
loans to different market segments and also has a large corporate client base for its
housing related credit facilities. With its experience in the financial markets, strong
market reputation, large shareholder base and unique consumer franchise, HDFC was
ideally positioned to promote a bank in the Indian environment.
BUSINESS FOCUS

14. HDFC Bank's mission is to be a World Class Indian Bank. The objective is to build
sound customer franchises across distinct businesses so as to be the preferred provider
of banking services for target retail and wholesale customer segments, and to achieve
healthy growth in profitability, consistent with the bank's risk appetite. The bank is
committed to maintain the highest level of ethical standards, professional integrity,
corporate governance and regulatory compliance. HDFC Bank's business philosophy
is based on four core values: Operational Excellence, Customer Focus, Product
Leadership and People.
CAPITAL STRUCTURE
As on 31st December, 2011 the authorized share capital of the Bank is Rs. 550 crore.
The paid-up capital as on the said date is Rs. 468,26,30,040 (234,13,15,020 equity
shares of Rs. 2/- each). The HDFC Group holds 23.20 % of the Bank's equity and
about 17.33% of the equity is held by the ADS / GDR Depositories (in respect of the
bank's American Depository Shares (ADS) and Global Depository Receipts (GDR)
Issues). 29.67% of the equity is held by Foreign Institutional Investors (FIIs) and the
Bank
has
4,77,291
shareholders.
The shares are listed on the Bombay Stock Exchange Limited and The National Stock
Exchange of India Limited. The Bank's American Depository Shares (ADS) are listed
on the New York Stock Exchange (NYSE) under the symbol 'HDB' and the Bank's
Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange under
ISIN No US40415F2002.
AMALGAMATION OF TIMES BANK & CENTURION BANK
OF PUNJAB WITH HDFC BANK

15. On May 23, 2008, the amalgamation of Centurion Bank of Punjab with HDFC Bank
was formally approved by Reserve Bank of India to complete the statutory and
regulatory approval process. As per the scheme of amalgamation, shareholders of
CBoP received 1 share of HDFC Bank for every 29 shares of CBoP.
The amalgamation added significant value to HDFC Bank in terms of increased
branch network, geographic reach, and customer base, and a bigger pool of skilled
manpower.
In a milestone transaction in the Indian banking industry, Times Bank Limited
(another new private sector bank promoted by Bennett, Coleman & Co. / Times
Group) was merged with HDFC Bank Ltd., effective February 26, 2000. This was the
first merger of two private banks in the New Generation Private Sector Banks. As per
the scheme of amalgamation approved by the shareholders of both banks and the
Reserve Bank of India, shareholders of Times Bank received 1 share of HDFC Bank
for every 5.75 shares of Times Bank.
DISTRIBUTION NETWORK
HDFC Bank is headquartered in Mumbai. As on December 31, 2011, the Bank has a
network of 2201 branches in 1174 cities across India. All branches are linked on an
online real-time basis. Customers in over 800 locations are also serviced through
Telephone Banking. The Bank’s expansion plans take into account the need to have a
presence in all major industrial and commercial centres, where its corporate customers
are located, as well as the need to build a strong retail customer base for both deposits
and loan products. Being a clearing / settlement bank to various leading stock
exchanges, the Bank has branches in centres where the NSE / BSE have a strong and
active
member
base.

16. The Bank also has a network of 7110 ATMs across India. HDFC Bank’s ATM
network can be accessed by all domestic and international Visa / MasterCard, Visa
Electron / Maestro, Plus / Cirrus and American Express Credit / Charge cardholders.
MANAGEMENT
Mr. C.M. Vasudev has been appointed as the Chairman of the Bank with effect from
6th July 2010. Mr. Vasudev has been a Director of the Bank since October 2006. A
retired IAS officer, Mr. Vasudev has had an illustrious career in the civil services and
has held several key positions in India and overseas, including Finance Secretary,
Government of India, Executive Director, World Bank and Government nominee on
the
Boards
of
many
companies
in
the
financial
sector.
The Managing Director, Mr. Aditya Puri, has been a professional banker for over 25
years, and before joining HDFC Bank in 1994 was heading Citibank's operations in
Malaysia.
The Bank's Board of Directors is composed of eminent individuals with a wealth of
experience in public policy, administration, industry and commercial banking. Senior
executives
representing
HDFC
are
also
on
the
Board.
Senior banking professionals with substantial experience in India and abroad head
various businesses and functions and report to the Managing Director. Given the
professional expertise of the management team and the overall focus on recruiting and
retaining the best talent in the industry, the bank believes that its people are a
significant competitive strength.
TECHNOLOGY

17. HDFC Bank operates in a highly automated environment in terms of information
technology and communication systems. All the bank's branches have online
connectivity, which enables the bank to offer speedy funds transfer facilities to its
customers. Multi-branch access is also provided to retail customers through the
branch
network
and
Automated
Teller
Machines
(ATMs).
The Bank has made substantial efforts and investments in acquiring the best
technology available internationally, to build the infrastructure for a world class bank.
In terms of core banking software, the Corporate Banking business is supported by
Flexcube, while the Retail Banking business by Finware, both from i-flex Solutions
Ltd.
The
systems
are
open,
scaleable
and
web-enabled.
The Bank has prioritised its engagement in technology and the internet as one of its
key goals and has already made significant progress in web-enabling its core
businesses. In each of its businesses, the Bank has succeeded in leveraging its market
position, expertise and technology to create a competitive advantage and build market
share.
BUSINESS PROFILE
HDFC Bank caters to a wide range of banking services covering commercial and
investment banking on the wholesale side and transactional / branch banking on the
retail side. The bank has three key business segments:
a. Wholesale Banking
The Bank's target market is primarily large, blue-chip manufacturing
companies in the Indian corporate sector and to a lesser extent, small & midsized corporates and agri-based businesses. For these customers, the Bank
provides a wide range of commercial and transactional banking services,
including working capital finance, trade services, transactional services, cash

18. management, etc. The bank is also a leading provider of structured solutions,
which combine cash management services with vendor and distributor finance
for facilitating superior supply chain management for its corporate customers.
Based on its superior product delivery / service levels and strong customer
orientation, the Bank has made significant inroads into the banking consortia
of a number of leading Indian corporates including multinationals, companies
from the domestic business houses and prime public sector companies. It is
recognised as a leading provider of cash management and transactional
banking solutions to corporate customers, mutual funds, stock exchange
members and banks.
b. Treasury
Within this business, the bank has three main product areas - Foreign
Exchange and Derivatives, Local Currency Money Market & Debt Securities,
and Equities. With the liberalisation of the financial markets in India,
corporates need more sophisticated risk management information, advice and
product structures. These and fine pricing on various treasury products are
provided through the bank's Treasury team. To comply with statutory reserve
requirements, the bank is required to hold 25% of its deposits in government
securities. The Treasury business is responsible for managing the returns and
market risk on this investment portfolio.
c. Retail Banking
The objective of the Retail Bank is to provide its target market customers a
full range of financial products and banking services, giving the customer a
one-stop window for all his/her banking requirements. The products are
backed by world-class service and delivered to customers through the growing
branch network, as well as through alternative delivery channels like ATMs,
Phone
Banking,
NetBanking
and
Mobile
Banking.
The HDFC Bank Preferred program for high net worth individuals, the HDFC
Bank Plus and the Investment Advisory Services programs have been
designed keeping in mind needs of customers who seek distinct financial

19. solutions, information and advice on various investment avenues. The Bank
also has a wide array of retail loan products including Auto Loans, Loans
against marketable securities, Personal Loans and Loans for Two-wheelers. It
is also a leading provider of Depository Participant (DP) services for retail
customers, providing customers the facility to hold their investments in
electronic
form.
HDFC Bank was the first bank in India to launch an International Debit Card
in association with VISA (VISA Electron) and issues the MasterCard Maestro
debit card as well. The Bank launched its credit card business in late 2001. By
March 2011, the bank had a total card base (debit and credit cards) of over
16.6 million. The Bank is also one of the leading players in the "merchant
acquiring" business with over 120,000 Point-of-sale (POS) terminals for debit
/ credit cards acceptance at merchant establishments. The Bank is well
positioned as a leader in various net based B2C opportunities including a wide
range of internet banking services for Fixed Deposits, Loans, Bill Payments,
etc.

20. Price of hdfc on previous budget
RATINGS / AWARDS
credit ratings
The Bank has its deposit programs rated by two rating agencies - Credit Analysis &
Research Limited (CARE) and Fitch Ratings India Private Limited. The Bank's Fixed
Deposit programme has been rated 'CARE AAA (FD)' [Triple A] by CARE, which
represents instruments considered to be "of the best quality, carrying negligible
investment risk." CARE has also rated the bank's Certificate of Deposit (CD)
programme "PR 1+" which represents "superior capacity for repayment of short term
promissory obligations". Fitch Ratings India Pvt. Ltd. (100% subsidiary of Fitch Inc.)
has assigned the "AAA (ind)" rating to the Bank's deposit programme, with the

21. outlook on the rating as "stable". This rating indicates "highest credit quality" where
"protection
factors
are
very
high".
The Bank also has its long term unsecured, subordinated (Tier II) Bonds rated by
CARE and Fitch Ratings India Private Limited and its Tier I perpetual Bonds and
Upper Tier II Bonds rated by CARE and CRISIL Ltd. CARE has assigned the rating
of "CARE AAA" for the subordinated Tier II Bonds while Fitch Ratings India Pvt.
Ltd. has assigned the rating "AAA (ind)" with the outlook on the rating as "stable".
CARE has also assigned "CARE AAA [Triple A]" for the Banks Perpetual bond and
Upper Tier II bond issues. CRISIL has assigned the rating "AAA / Stable" for the
Bank's Perpetual Debt programme and Upper Tier II Bond issue. In each of the cases
referred to above, the ratings awarded were the highest assigned by the rating agency
for those instruments.
Corporate
Governance
Rating:
The bank was one of the first four companies, which subjected itself to a Corporate
Governance and Value Creation (GVC) rating by the rating agency, The Credit Rating
Information Services of India Limited (CRISIL). The rating provides an independent
assessment of an entity's current performance and an expectation on its "balanced
value creation and corporate governance practices" in future. The bank was assigned a
'CRISIL GVC Level 1' rating in January 2007 which indicates that the bank's
capability with respect to wealth creation for all its stakeholders while adopting sound
corporate
governance
Awards
practices
and
is
the
Accolades
highest.
:
HDFC Bank began operations in 1995 with a simple mission: to be a "World-class
Indian Bank". We realized that only a single-minded focus on product quality and
service excellence would help us get there. Today, we are proud to say that we are
well
on
our
way
towards
that
goal.
Over the years, the Bank has received recognition and awards from several leading

22. organizations and publications, both domestic and international
Some important awards that the Bank won:
Businessworld Best Bank award
Best Bank
Financial Express Best Bank Survey 2010-11
Best in Strength and Soundness
- 2nd Best in the Private Sector
CNBC TV18's Best Bank & Financial Institution
Best Bank
Awards
Dun & Bradstreet Banking Awards 2011
Best Private Sector Bank - SME
Financing
ISACA 2011 award for IT Governance
Best practices in IT Governance
and IT Security
IBA Productivity Excellence Awards 2011
New Channel Adopter (Private
Sector)
DSCI (Data Security Council of India)
Security in Bank
Excellence Awards 2011
Euromoney Awards for Excellence 2011
Best Bank in India
FINANCE ASIA Country Awards 2011: India
- Best Bank
- Best Cash Management Bank
- Best Trade Finace Bank
Asian Banker
Strongest Bank in Asia Pacific
BloombergUTV's Financial Leadership Awards
Best Bank

23. 2011
Awards for our MD, Mr. Aditya Puri:
CNBC TV18's Best Bank & Financial Institution
Outstanding Finance
Awards
Professional
BSE VALUE OF HDFC ACCORDING TO 2012
NSE VALUE OF HDFC ACCORDING TO 2012

24. CONSOLTATED MEMO OF HDFC OF 12 MONTHS