Spiceworks Intro


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A brief introduction to the Spiceworks IT Desktop.

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Spiceworks Intro

  1. 1. Introduction to The Spiceworks IT Desktop
  2. 2. IT Management is Complicated! “Is it all working?” “How do I keep track of everything?” “Where can I find “What do I have?” answers?”
  3. 3. Spiceworks Simplifies IT… For Free! Track daily to-do’s, end-user “How do I keep track Troubleshootworking?”on “Is it all & report requests everything?” of and major projects “Is it all working?” network assets & events. Get real-time inventory “Where can I find Exchange best practices “What do I have?” of HW & SW assets. answers?” and how-to’s with IT Pros
  4. 4. Spiceworks is for SMB IT Pros “Is Spiceworks for Me?” Spiceworks is a 7mb download designed for…  IT Pros who have admin rights on their network  Organizations with less than 250 devices on their network. It will work with more, it just won’t be as fast.  Running on a PC. It discovers Windows, OS X, Linux and Unix but you need to run it from a PC on your network.
  5. 5. Inventory Your Network Assets “What do I have?” Agent-less Inventory of Network Assets  Automatically discover hardware & software  Gather technical data about those assets  Create custom attributes  Inventory non-network devices such as PDAs
  6. 6. Report on Important IT Info “Is it all working?” Customizable Reports  See software installations, disk usage, trouble tickets & more  Easily create custom reports  Export reports in CSV, PDF and Excel format  Exchange report templates with other Spiceworks users
  7. 7. Monitor & Receive Alerts About Your Network “Is it all working?” Network Monitors & Alerts  Monitor disk space, software installations, anti-virus updates & more  Create alerts to detect events and prevent issues  See & set up alerts for Microsoft events across your environment  Monitor the health of your Exchange server
  8. 8. Run an Easy-to-Use Help Desk “How do I keep track of everything?” Help Desk and Ticket Submission  Allow clients to submit tickets with attachments via email or web portal  Create tickets in one click for devices that need attention  Assign tickets across your IT team, manage projects and view progress
  9. 9. Connect With Other IT Pros “Where can I find answers?” Global Community of IT Pros  Ask IT questions and share answers  Join groups of IT pros based on interest, geography, expertise and more  See recommendations & ratings on IT products & services from other IT pros  Get tips and support on getting the most out of Spiceworks
  10. 10. IT Pros Across The World Use Spiceworks … To Simplify Their Job.
  11. 11. IT’s Free. Really Free! No Gimmicks. No Catches. Here’s How Spiceworks Keeps IT Free.
  12. 12. Can’t Have or Don’t Want Ads? Have Spiceworks Your Way Replace the Ads and add your logo for $20 a month with Spiceworks MyWay.
  13. 13. Download & Install Spiceworks… In 5 Minutes “Where can I get Spiceworks?” 1. Go to www.spiceworks.com 2.Click “Free Download” 3.Enjoy IT Freedom in less than 5 minutes! www.spiceworks.com
  14. 14. Spiceworks System Requirements “What do I need for Spiceworks to work?” System Requirements Windows XP Pro SP2, Windows Vista (with special settings), Windows 2003 Server (latest service packs recommended) 700 MHz Pentium class processor 512 MB RAM Browser Requirements Firefox 1.5 - 2.0 Internet Explorer 6.0 - 7.0