MDIS School of Tourism and Hospitality welcomed its first batch of diploma students in August 2006 and subsequently the Bachelor’s students two months later. Since then, the school enjoys close collaboration with universities from Australia and the United Kingdom in grooming leading professionals of the future. On 5 March 2007, MDIS School of Tourism and Hospitality was officially launched by Mr. Baey Yam Keng, Member of Parliament for Tanjong Pagar GRC at the inaugural Regional Tourism and Hospitality Conference held at Fullerton Hotel. The event was witnessed by many travel and tourism industry partners. In his opening address, Dr Eric Kuan, President of the MDIS Governing Council announced that the launch of the school was a timely move by MDIS, to help address the growing need for trained and qualified personnel in the travel, tourism and hospitality industries. Students not only have to go through the academic portion of the programme in campus, they are also required to complete a four to six months internship at leading hotels, resorts, attractions, etc. as part of the curriculum. To date, more than 3,000 students from over 20 countries have joined MDIS School of Tourism and Hospitality.

1. Master of International Tourism
and Hotel Management
Awarded by Southern Cross University, Australia (CRICOS : 01241G, 03135E)
For International Students
MASTER
OF
INTERNATIONAL
TOURISM
AND
HOTEL
MANAGEMENT
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2. 2
Trop
MDIS Amphitheatre
Management Development Institute of Singapore
Why MDIS?
The Management Development Institute of Singapore (MDIS) Pte Ltd,
founded in 1956, is Singapore’s oldest professional institute for lifelong
learning. A pioneer and market leader in the independent education
sector, MDIS creates opportunities and paves the way for individuals
to excel in their quest for educational and professional excellence.
Partnering globally recognised universities from around the world,
we develop individuals ready for industry challenges in Business and
Management, Engineering, Information Technology, Life Sciences,
Mass Communications, Psychology and Travel, Tourism and Hospitality
Management. With more than 12,500 students and international
students from over 69 countries, MDIS is the most established and
one of the largest education institutes in Singapore. The success of
MDIS’ graduates is attributed to our strong commitment to high quality
standards of education and business excellence.
International Student Enrolment
MDIS provides a full progression path for our international students,
who can expect to progress from Professional Certificate, Diploma,
Advanced Diploma, Bachelor, Master, and Doctorate degrees within
MDIS. Our current student enrolment numbers exceed 12,500 of which
approximately 4,000 are international students from over 69 countries.
CaseTrust Assurance
The CaseTrust for Education scheme is facilitated by the Consumer
Association of Singapore (CASE) for the education industry in Singapore.
The scheme aims to enhance the confidence of international students
and their parents in the quality of education in Singapore. The regulatory
framework focuses on building trustworthiness, professionalism, as well
as business and academic excellence.
MDIS is proud to be one of the Private Education Organisations that
has achieved CaseTrust for Education accreditation since August 2005
and is certified as one of the organisations that possesses good quality
student welfare/protection practices and standards.
Campus for a Total Learning Experience
MDIS is one of the few institutes in Singapore with its own campus. The
S$35 million campus occupies three hectares of land which supports the
student learning and personal development needs. The campus is fully
equipped with state-of-the-art classrooms, life sciences and computer
laboratories, a hospitality training centre, a mass communications
studio, engineering laboratory and workshop, sports facilities such as a
gymnasium and badminton courts. The campus also has an amphitheatre
to house art performances and other events.
MDIS Integrated Campus of the Future
The MDIS Residences@Stirling is the very first Hostel in Singapore to
be awarded the Green Mark Award. Costing S$72 million, the new
15-storey hostel consists of 782 air-conditioned rooms, 14 suites, a
lecture theatre and cafeteria. Scheduled to be completed at end 2010,
the hostel can accommodate some 1,700 students. The hostel has eco-
friendly features and integrated facilities so that students can live, learn
and play in an interactive and conducive environment.
Student Care
MDIS promises to deliver high quality student care by adopting a
student-focused approach. All staff from the various departments
and sections has a responsibility, commitment and ownership towards
providing excellent student services to all our clients.
In addition, we have a Career Assistance Unit to train, equip and assist
students with the necessary knowledge and skills to increase their
chances of securing jobs upon graduation.
Our Uniquely-Designed English Language Programme
The English for International Students (EIS) course is a bridging
programme designed to develop the English ability of international
students who want to pursue a tertiary education conducted in the
English medium.
The EIS course consists of five levels; Elementary, Pre-Intermediate,
Intermediate, Upper Intermediate and Advanced. Subjects include:
• General English
• Communication Skills
• Academic Reading, Study Skills and Writing
• Academic Listening, Note-taking and Discussion
Each level is specifically designed to match students to the appropriate
level of their English ability, and to help them attain the equivalent of
IELTS 6.0 or IELTS 6.5 required by all our University partners. Students
who successfully completed the English course will be awarded the
Professional Certificate in English.
Why Singapore?
Global Education Hub
Singapore’s education system is well regarded internationally for its
quality and relevant academic curriculum and is designed to prepare and
equip students to meet the new challenges of a dynamic knowledge-
based economy.
With political stability and a conducive study environment, Singapore
is an ideal place to gain an internationally recognised educational
qualification.
Cosmopolitan City
Singapore is a vibrant cosmopolitan city, positioned at the heart of
Asia, where East meets West. The nation’s rich multicultural heritage is
highlighted through the various ethnic groups (Chinese, Malays, Indians
& Eurasians) living together harmoniously who have gradually acquired
a distinct identity as Singaporeans whilst still maintaining each race’s
traditional practices, customs and festivals.
In addition, more than 90,000 professional expatriates live and work in
Singapore, bringing their unique cultures and perspectives to add colour
and vibrancy to cosmopolitan Singapore.
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3. 3
Tropical Breeze - Hospitality Training Centre
School of Tourism and Hospitality
This brochure contains information about courses offered by Southern Cross University.
Mock-up guest room Dining area
MDIS School of Tourism and Hospitality welcomed its first batch of
diploma students in August 2006 and subsequently the Bachelor’s
students two months later. Since then, the school enjoys close
collaboration with universities from Australia and the United
Kingdom in grooming leading professionals of the future.
On 5 March 2007, MDIS School of Tourism and Hospitality was
officially launched by Mr. Baey Yam Keng, Member of Parliament for
Tanjong Pagar GRC at the inaugural Regional Tourism and Hospitality
Conference held at Fullerton Hotel. The event was witnessed by
many travel and tourism industry partners. In his opening address, Dr
Eric Kuan, President of the MDIS Governing Council announced that
the launch of the school was a timely move by MDIS, to help address
the growing need for trained and qualified personnel in the travel,
tourism and hospitality industries. Students not only have to go
through the academic portion of the programme in campus, they are
also required to complete a four to six months internship at leading
hotels, resorts, attractions, etc. as part of the curriculum.
To date, more than 3,000 students from over 20 countries have joined
MDIS School of Tourism and Hospitality.
Voted as one of the best hospitality and tourism studies in Singapore
by Edupoll* 2008/2009, MDIS School of Tourism and Hospitality will
continue to maintain and exceed students’ expectations by providing
quality education and services.
Tropical Breeze – Hospitality Training Centre
The rapid increase in student population brought about more
developments for the school. MDIS invested more than a quarter
million dollars on a training centre to equip students with the
professional knowledge and skills to work in the various industries.
The Hospitality Training Centre, Tropical Breeze, which occupies a
floor area of 1,400 square feet at MDIS Campus, has three main
practicum: front office service operation with Micros Fidelio Property
Management System, food and beverage service operation with well-
equipped bar counter facilities, and housekeeping service operation
with a mock-up hotel guest room. In addition, the students also
learn invaluable personal development skills that will give them a
competitive edge over others by the time they graduate.
On 24 October 2007, Mr. Lim Swee Say, Minister in Prime Minister’s
Office and Secretary-General of National Trades Union Congress
officiated at the launch of Tropical Breeze. In the presence of the
media and industry partners, this marked a historic day for MDIS
School of Tourism and Hospitality.
*Edupoll.org is an online resource for university information in Singapore and Asia
Pacific and it is also an international division of Edugo Global LLC.
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4. 4
MDIS Campus
Master of International Tourism and Hotel Management
About Southern Cross University
Southern Cross University is a dynamic, contemporary Australian
university. It is proud of its reputation for quality teaching and the
strength of its research achievements. It is established under its own
Act of Parliament and is a full member of the more than 500 strong
global Association of Commonwealth Universities.
The University is named after the constellation of stars that appears
in the night sky in the Southern Hemisphere. The constellation is
a potent symbol in Australia’s history and also forms part of the
Australian national flag.
Southern Cross University offers degrees at Associate, Bachelor,
Masters and Doctoral levels. The University has more than 16,000
students enrolled from throughout Australia and 80 countries around
the world. It has developed industry partnerships and strong links
with business and the professions to provide a practical emphasis as
well as a rigorous appreciation of theory.
It offers industry relevant degrees that focus on business, tourism,
environmental science and management, health and human
sciences, Indigenous studies, education, law and a broad range of the
arts. The University is part of nine Australian Co-operative Research
Centres, leading the way in disciplines as diverse as plant genetics
and cetacean research.
Southern Cross University is based on the north coast of New South
Wales, Australia – a region renowned for its extraordinary beauty.
Its campuses are located at Lismore, Coffs Harbour, Gold Coast
and Tweed Heads and the Hotel School Sydney, which it runs in
partnership with Mulpha Australia.
SCU CRICOS: 01241G, 03135E
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5. 5
Welcome Message from the Head of School of
Tourism and Hospitality Management, Southern
Cross University
Southern Cross University is a specialist in tourism and hospitality
management education, offering a suite of Bachelor, Master and
Doctoral degrees.
Close links to the tourism, hospitality, gaming and resort sectors
inform our research and teaching and the development of teaching
materials.
OurindustryconnectionsareextensiveandincludetheClubManagers’
Association of Australia, the Pacific Asia Travel Association, Meeting
and Events Australia and the Australian Tourism Export Council.
Our graduates are in great demand for professional roles within new
and emerging sectors of the tourism and hospitality industries and
are contributing to the ongoing development of those industries in
Australia and overseas.
Southern Cross University’s School of Tourism and Hospitality
Management has been the recipient of tourism awards including
the 1997, 1998, 1999, 2002 and 2003 Tourism New South Wales
Award for Business Excellence. It was the first university to win
the prestigious Australian Tourism Award for Industry Education
and Training. In 2004 the School again won the Australian Tourism
Award and the Hotel School Sydney, run in partnership with Mulpha
Australia, was voted Best Training Initiative by the Australian Hotels
Association.
All our courses meet the education standards set by the Tourism
and Hospitality Education – International Centre for Excellence
(THE-ICE). Many of our staff have strong national and international
reputations in research and research training, supported by a number
of important research institutions.
I hope your educational experience is a highly rewarding one. I wish
you every success in your studies.
Professor John Jenkins
Head of School
School of Tourism and Hospitality Management
Southern Cross University
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6. 6
The School of Tourism and Hospitality Management
Students get hands-on training at the MDIS Hospitality
Training Centre
The School of Tourism and Hospitality Management has built strong
links with leading industry associations and our goal is to give
students the business skills to succeed within the global tourism
industries.
Working hand-in-hand with the tourism, hospitality, gaming and
resort sectors, the School of Tourism and Hospitality Management
produces innovative research and a diverse range of specialised
Tourism and Hospitality Management degrees.
The School has links with leading companies and industry groups
including the Club Managers’ Association of Australia, the Pacific
Asia Travel Association and the Australian Tourism Council.
The Southern Cross University School of Tourism and Hospitality has
been the recipient of numerous state and national tourism awards
since 1997.
In order to advance tourism related research and education, the
School is actively involved in research partnerships, and hosts two
research centres: The Centre for Tourism, Leisure and Work and the
Centre for Gambling Education and Research.
The School’s talented staff, who have a broad range of industry
experience and academic backgrounds, contribute to a thriving
research program, and provide expert teaching and support to our
students.
Why SCU’s Master of International Tourism
and Hotel Management Programme?
The Master of International Tourism and Hotel Management course is
designed for students with no previous industry work experience but
who wish to gain a higher qualification in the field of tourism and
hospitality studies. The course offers a variety of hotel and tourism
units that allows students to study in a range of specialist fields
including: tourism management, hotel administration and business
event management.
All School of Tourism and Hospitality Management courses are
accredited by the Australian International Centre for Excellence
in Tourism and Hospitality Education (THE-ICE) and have Industry
Advisory Board leaders who help to ensure that the programs are
relevant and responsive to current industry needs.
Tropical Breeze, Dining Area
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7. 7
Resource Hub
Master of International Tourism and Hotel
Management
Modules Duration
• Tourism and Hospitality Management
• Technological Systems for Hotels, Conventions and
Events
• International Tourism Systems
• Contemporary Hotel and Tourism Issues
• Meetings, Incentives, Conventions, and Exhibition
Management
• Tourism and Hotel Professional Development
• Business Analysis for Tourism and Hospitality
Managers
• Tourism Planning Environments
• Financial Analysis for Hotels, Conventions and
Events
• Events Planning and Management
• Strategic Marketing of Destinations and Hotels
• Managing Employee Relations and Organisational
Change in Tourism and Hotel Industries
12 months
Typical Term Structure
Week 1 -13 Week 14 -15
Lectures/Tutorial Examinations
The Master of International Tourism and Hotel Management can
be completed in 12 months with 4 units per term. Each module is
assigned 13 weeks of lecturing and tutorial support and the duration
for each lesson is three hours. Thirty-six contact hours are assigned
to each module and students are encouraged to allocate additional
time for self-study, group discussion and revision.
The programme is fully taught by qualified local lecturers, along with
supporting workshops in selected modules conducted by visiting
Southern Cross University academic staff. SCU Faculty members will
deliver one-hour workshops for six of the selected modules.
Method of Assessment
The program offers high-level management education combined
with industry specific studies. It incorporates progressive assessment
tasks and examinations. There are usually two assignments to be
completed for each unit of study and these can take the form of
essays, case analyses, oral presentations, research studies or solutions
to problems.
Award
Candidates who successfully complete all 12 unit modules will be
awarded the Master of International Tourism and Hotel Management
by Southern Cross University. Graduates from this programme are
entitled to use the designatory title MITHM after their name.
Course Structure and Duration
Admission Requirements
Interested applicants must possess a recognised Bachelor’s Degree
from a recognised institution.
Additional Requirements
A minimum overall band of 6.0 in the IELTS (International English
Language Testing System) with no less than 5.5 in any band,
OR
TOEFL (Test of English as a Foreign Language) with a minimum of 79
points (IBT) or 550 points (paper-based) with no less than 4.5 in the
Essay Rating.
Applicants who do not meet the English requirements will need to
complete the Professional Certificate in English (PCIE) Programme by
MDIS and attain the equivalent of IELTS 6.0
Application Closing Date
Eight weeks before the commencement of the course.
Application Fee
Applicants are required to pay a non-refundable application fee of
S$250 (subject to GST) and student pass processing fee of S$30.
Tuition Fees
Amount
Master of International Tourism and
Hotel Management
S$21,500
• All fees quoted are subject to prevailing Goods & Services Tax
(GST) and other cost arising from government directives.
• Non-tuition fees are not included. For more details, please contact
our MDIS Representative Office or our authorised agents in your
country.
• Tuition fees quoted are not inclusive of English for International
Students (EIS) fees. EIS consists of 5 levels. The tuition fee for each
level is S$2,300.
Fee Payment Policy
Management Development Institute of Singapore Pte Ltd (MDIS
Pte Ltd) collects course fees in instalments. An administrative
charge of S$100 (subject to prevailing GST) will be levied on each
late instalment payment of the course fees. Fees are payable upon
confirmation and acceptance of the place in the programme before
the programme commencement. You may pay your fees by Cash,
NETS, VISA, MasterCard, AMEX or by Cheque.
If payment is by cheque, please indicate the details of the programme
applied for on the back of the cheque, stating clearly your personal
30-0097 MDIS IB SCU.indd 7 9/27/10 5:43 PM

8. 8
particulars and company name. Unless otherwise stated, all fees are
subject to prevailing GST.
Refund Policy
Where the Student withdraws from the Course, MDIS Pte Ltd shall,
as soon as practicable after receiving the Student’s written notice
of withdrawal will refund the student. Only the paid course fees are
refundable in the following instances:
Percentage of refund before the course commencement date
% of aggregate
amount of the
fees paid as per
MDIS-Student
Contract
If a Student’s written notice of
withdrawal is received
75%
(“Maximum refund”) More than 60 days
before the Course Commencement Date
25%
Before, but not more than 60 days before
the Course Commencement Date
10%
After, but not more than 7 days after the
Course Commencement Date
5%
More than 7 days after the Course
Commencement Date, but not more than 14
days after the Course Commencement Date
0%
More than 14 days after the Course
Commencement Date
Note: The above percentage is to be applied to the standard first instalment amount
payable for the particular course. If the actual payment exceeds the first instalment
amount, the excess amount shall be fully refunded. If the first instalment payment
is less than the standard first instalment due, the above formula is applicable based
on the standard first instalment course fees and shortage shall be collected from the
student. Excess amount paid over the first instalment, if any, shall be refunded in full.
A cooling-off period of seven (7) working days is applicable for a
100% refund from the date when the contract was signed.
Withdrawal Policy
• Request for programme withdrawal must be made in
writing. A written notice of withdrawal from the programme
(“Withdrawal Letter”) must be delivered to the Student Care
and Administration Department (SCAD) at MDIS Campus, 501
Stirling Road, Singapore 148951.
• Students with genuine financial difficulties who wish to
withdraw from the course should submit a written application
letter to MDIS Pte Ltd for consideration. All requests must
be supported with documentary evidence. Upon MDIS Pte
Ltd’ final decision, the Institute shall inform the students in
writing within seven working days.
• All discounts/rebates that the student was entitled to shall
be forfeited.
• MDIS Pte Ltd shall within fourteen (14) days of receipt of the
Withdrawal Letter, send you an acknowledgement of your
request to the address stated in your Withdrawal Letter. If no
address is stated, the letter will be sent to the address stated
in the enrolment form. For the purpose of course fee refund,
the commencement date is deemed to be the date of receipt
of a Withdrawal Letter, which has been duly acknowledged by
MDIS Pte Ltd.
Transfer Policy
If a student who has been accepted by MDIS Pte Ltd decides to
transfer to another school/institute/university before or after
course commencement, a written notice of transfer must be given
to the Student Care and Administration Department (SCAD) at
MDIS Campus, 501 Stirling Road, Singapore 148951. This request
shall be subject to the MDIS’ Refund Policy.
a) Transfer out of MDIS Pte Ltd to another school/institute/
university
• Students who request to transfer out of MDIS Pte Ltd to
another school/Institute shall be deemed as withdrawing from
the Institute.
• Before accepting such transfer/withdrawal requests, SCAD
shall ensure that the student has no outstanding fees payable
to the Institute. If there is any outstanding fee, the student
shall be advised to make payment before the Institute
processes his/her transfer/withdrawal request.
b) Transfer within MDIS Pte Ltd but to a different course/
downgrading of package
• Such requests must be submitted before commencement of
classes or at a maximum, within 14 days after the date of
commencement of classes.
• SCAD shall ensure that the student has no outstanding
fees payable to the Institute before accepting such transfer
requests. The student shall be advised to make payment of
any outstanding fees before the Institute will process his/her
transfer request.
• If the request was received after commencement of class, the
refund policy shall apply.
• After completion of 14 days from the date of class
commencement, no transfer requests shall be accepted.
Students who insist on transferring will be processed as
withdrawal and new enrolment respectively. The respective
terms and conditions of the withdrawal policy shall then be
applicable for both intakes.
• All requests for transfer to a different course within MDIS Pte
Ltd or downgrading of academic package must be submitted
in writing and supported with an application fee of S$250
(subject to prevailing GST).
• Any excess course fees received from the student shall be
refunded as per the policy.
Lecture Theatre T
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9. 9
Tropical Breeze , Front Desk Reception
Deferment Policy
• All requests for course deferment must be made in writing.
The student should send their request for withdrawal from the
course to the Student Care and Administration Department
(SCAD) at MDIS Campus, 501 Stirling Road, Singapore 148951.
All requests must be supported with documentary evidence.
The refund policy will be applicable.
• Student are allowed to defer only once up to the maximum
period of one (1) year, failing which he/she will be deemed to
have withdrawn from the course and would have to re-apply
as a new applicant if he/she wishes to register on the course
again.
• International students who are approved for deferment will
be required to cancel their student passes as required by ICA.
• Approval for deferment is at the sole discretion of MDIS Pte
Ltd.
Expulsion and Disciplinary Matters
For students who are expelled by the Academic Director and/or by
the university partners for the following reasons:
a. poor performance in his/her examinations
b. poor attendance by the Academic Director and/or by the
University partners
Private Education Act
Fee Protection Scheme
With the introduction of the Private Education Bill, all students’ fees
will be insured under the Fee Protection Scheme (FPS).
The FPS serves to protect the international and local student’s fees
in the event that a Private Education Institute (PEI) is unable to
continue operations due to insolvency and/or regulatory closure.
Furthermore, the FPS protects the student if the PEI fails to pay
penalties or to return fees to students arising from judgements made
against it by the Singapore Courts.
MDIS Pte Ltd has put in place the FPS Insurance as its FPS for
international and local students. The FPS Insurance offers insured
students protection against the following events:
• Loss of tuition fees paid in advance by the insured student to
MDIS Pte Ltd and not refunded, if the student cannot start or
complete his/her course as a result of MDIS Pte Ltd becoming
insolvent or being required by the Singapore authorities to
stop operations.
• MDIS Pte Ltd’ failure to pay the sum awarded by Singapore
Courts to the insured student, where such award relates to
a dispute between MDIS Pte Ltd and the insured student on
tuition fees paid by the insured student to MDIS Pte Ltd.
• S$10,000 benefit payable covering the insured student’s
accidental death or total permanent disability by accident.
MDIS Pte Ltd has appointed LONPAC Insurance Bhd and HSBC
Insurance (S) Pte Limited to be the FPS providers for our students.
The insurance coverage will be for the entire course fee.
Certificate of Insurance
Upon payment of the insurance premium, LONPAC Insurance Bhd
and MDIS Pte Ltd will issue a Certificate of Insurance to the insured
student directly via email.
Medical Insurance
MDIS Pte Ltd has in place a medical insurance scheme by AXA for
all its students as required by Council for Private Education (CPE)
under EduTrust certification scheme. As a full-time international
student, MDIS Pte Ltd will purchase the medical insurance on your
behalf at a fee of $45 per annum (including prevailing GST) which
will be paid by you.
This medical insurance scheme shall provide a basic annual coverage
limit of not less than $20,000 per student in B1 ward in government
and restructured hospitals and up to overall maximum limit per
policy year, with 24 hours coverage in Singapore and overseas (if
student is involved in the school-related activities) throughout the
course duration.
For more information on the Private Education Act please log on to
the following website: http://www.cpe.gov.sg
Claim
The insured student needs to produce his/her Certificate of Insurance
and original course fees receipts when submitting a claim under the
insurance. LONPAC Insurance Bhd will notify all insured students of
the relevant claim procedures to be followed.
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10. 10
Students Training at the Tropical Breeze
Module Description
Tourism and Hospitality Management
In this unit students study models of management and consider
their application in tourism and hospitality industries including
management approaches that might be used in different settings.
In particular the unit examines the application of particular
management roles to reveal individual styles of management in
organisations.
Technological Systems for Hotels, Conventions and Events
This unit introduces students to the use of technology and
production systems in hotels, convention and events organisations. It
provides a basic understanding of the values and uses of computer-
based information systems for business operations, management
decision making and strategic success of the organisation. It places
an emphasis on workplace based assessment. The unit allows and
encourages students to enhance their computer literacy.
International Tourism Systems
To begin to succeed in the business of tourism one fundamental
question must always be answered - what is tourism? Students of
this unit will learn about a number of models for studying tourism
and answering this most basic question. This unit also examines
people in their roles as tourists; places as elements of whole tourism
systems; organisational elements in these whole tourism systems;
and the interaction between tourism systems and their environment.
Contemporary Hotel and Tourism Issues
This unit provides insight into global issues which challenge hotel
and tourism development in the 21st century. It adopts a student
focused-strategy aimed at students developing an understanding of
contemporary trends by focusing on areas/issues of tourism supply
and demand. Topics include tourism and the media, risk, hotel
investment, accommodation and travel developments, sport tourism
and adventure travel, backpackers and senior tourists and trends in
tourism markets.
Meetings, Incentives, Conventions and Exhibition
Management
This unit develops the student’s perspective of the business
events industry both nationally and internationally. It provides a
comprehensive analysis of the industry’s origins and structure and
reviews current global trends and issues that impact on business
events. The unit seeks to expand students’ existing knowledge of
management, marketing, finance and human resources, by exploring
the inter-relationships of these functional areas within the business
events industry at both a strategic and operational level.
Tourism and Hotel Professional Development
This unit prepares students for work in tourism and hotels. Part
one covers practical job search skills, resume writing and interview
skills. In part two students evaluate the role of personality, values,
ethics and other key aspects of organisational behaviour in the
contemporary workplace.
Business Analysis for Tourism and Hospitality Managers
The collection, analysis and interpretation of data are essential for
planning, strategy development and problem solving in the tourism
and hospitality industry. This unit introduces students to business
analysis and planning and they will learn to evaluate a business issue
using these vital research methodologies.
Tourism Planning Environments
It is vitally important for managers in the international travel and
tourism industry to develop knowledge and understanding of the
environments of tourism. Tourism “environments” can encompass the
social, political, cultural, economic, technological and biophysical.
Students of this unit will learn about the interactions between
elements of tourism and these environments and the implications
these interactions have in real world situations.
Financial Analysis for Hotels, Conventions and Events
Accounting conveys important financial information that is used in
the management planning, control and decision making processes
integral to achieving organisational objectives. A command of this
‘language of business’ is essential for those who wish to participate
in these processes. The unit provides the ability to read, understand,
interpret and use financial information, through the introduction
to business activities and financial management issues in service
organisations such as hotels and airlines.
Trop
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11. 11
Tropical Breeze , Hospitality Training Centre
Event Planning and Management
Students of this unit will gain an understanding of the nature
and significance of events and celebrations from an international,
national, regional and local perspective. This unit highlights the
importance of event planning and management and examines the
impacts that these events have on tourism and host communities.
Students will learn the strategies necessary to host a viable event
and learn how important the events industry is to the attraction
sector of the tourism industry.
Strategic Marketing of Hotels and Destinations
Students in this unit will focus on marketing as a managerial
function particularly the role of marketing intelligence to underpin
the promotion of service oriented products in the tourism industry.
This unit uses real world case studies from airlines, hotels and
national tourism offices to build the student’s expertise in strategic
marketing within the tourism industry.
Managing Employee Relations and Organisational Change in
Tourism and Hotel Industries
Hotels operate in a dynamic area of international competition.
It is important for managers of tourism and hospitality firms to
understand how organisations function in a global environment, how
diversity and cross-cultural issues affect workers and organisations,
and how change must be managed to successfully compete in the
dynamic, competitive global market.
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12. The information provided in this brochure is accurate at the time of printing. MDIS and Southern Cross University each reserves the right to change the design, structure, curriculum and any
of the specified information documented in this brochure at any time without prior notice. This includes any information about courses or units of study offered by Southern Cross University.
Nothing in this brochure is intended to convey any offer, promise of guarantee of a place, or any offer of guarantee that a course or unit will be offered by Southern Cross University. To the
extent permitted by all applicable laws, any and all liability which Southern Cross University may have arising from the use of or reliance on any information in this brochure is excluded.
Designed and Printed by Stamford Press
September 2010
Rev. 0
About MDIS
The Management Development Institute of Singapore (MDIS), founded in 1956, is Singapore’s oldest
not-for-profit professional institute for lifelong learning. MDIS has two subsidiaries: Management
Development Institute of Singapore Pte Ltd (MDIS Pte Ltd) to oversee its Singapore academic
operations, and MDIS International Pte Ltd to further its globalisation strategy.
MDIS provides well-accredited courses, seminars and management services and opportunities for
individuals to develop professionally through academic programmes in Business and Management,
Engineering, Information Technology, Life Sciences, Mass Communications, Psychology and Travel,
Tourism and Hospitality Management. They are offered in collaboration with highly acclaimed
universities in Australia, France, the United Kingdom and the United States of America.
The success of MDIS’ graduates is due to the institute’s strong commitment to high quality standards
of education. MDIS received the Singapore Quality Class award in July 2003 and the CaseTrust
Accreditation for Private Education Institutions (PEIs) in August 2005.
We are among the first batch of PEIs to be registered under the Enhanced Registration Framework
by the Council of Private Education in May 2010. We also expect to receive the EduTrust certification
in due course after the recent completion of EduTrust assessment. All these testify to the institute’s
exemplary education and business excellence standards.
In September 2008, MDIS set up its first overseas campus in Tashkent, the capital of Uzbekistan in
Central Asia, to offer world-class tertiary education to students from the Central Asia region.
MDIS has representative offices in China, India, Indonesia, Sri Lanka, Thailand and Vietnam. It is also
represented by agents throughout Asia, Africa and the Middle East.
Further enquiries
For further enquiries on our programmes, please contact us at:
International Business Department
Management Development Institute of Singapore Pte Ltd
MDIS Campus
501 Stirling Road Singapore 148951
Tel: (65) 6278 8000 Fax: (65) 6796 7778
Email: ib@mdis.edu.sg Website: www.mdis.edu.sg
Management Development Institute of Singapore
Reg. No. 201001793H
20 May 2010 to 19 May 2014
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