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Outcome Based Technology
   Management:

   Finding and Seizing Golden
   Opportunities


      Dominic Manchee
      Somer Solvit Limited




14/09/11                     Somer Solvit Ltd – © 2011   Page 1
Why does Technology
           Management matter so much?
           … and what can we learn from others?




14/09/11                Somer Solvit Ltd – © 2011   Page 2
In decade 1998 and 2008 only 75%
           operating in 1998 still existed in 2008.
                 … only 12% of organisations had achieved
                 sustained and profitable growth over the
                 decade.

                 Zook, Profit From The Core, 2010




14/09/11                       Somer Solvit Ltd – © 2011    Page 3
Industry Turbulance Is Forcing Changes




           … under volatile environments, it
           seems that a firms’ competitive advantage is
           becoming much shorter and difficult to sustain

           Soderholm, 2008




14/09/11                 Somer Solvit Ltd – © 2011          Page 4
The automotive industry has
                developed many innovations …




14/09/11   Somer Solvit Ltd – © 2011           Page 5
However, only 17% are finally
                 purchased by customers …

                 Consider the financial cost !




                                       Source: Car Innovation 2015, www.oliverwyman.com


14/09/11   Somer Solvit Ltd – © 2011                                           Page 6
So what is Technology?

            … and how can I identify and select
           technology that is of greatest
           relevance to my organisation /
           supply chain?



14/09/11                   Somer Solvit Ltd – © 2011   Page 7
Product Technology




    © JCB

JCB's latest high mobility excavator
for the defence market




 Product technology is delivered to the end customer.
  14/09/11                             Somer Solvit Ltd – © 2011   Page 8
Process Technology




                                                                                                      © UPS
                                                                             UPS Tracking System


                               © Starbucks                                                     © Amazon
 Preparing and delivering food and drink
                                                                         Amazon 1-Click ordering technology
                                                                         and personalised recommendations

     Process technology aids production,
     innovation and delivery.

14/09/11                                     Somer Solvit Ltd – © 2011                                        Page 9
'The more opportunities I seize, the more
           opportunities that multiply before me'

           Sun-Tzu : Art of War




14/09/11                  Somer Solvit Ltd – © 2011    Page 10
Outcome Based Technology Management (OBTM)




   'Outcome Based Technology Management' is
   all about identifying and selecting the right
   opportunities then ensuring technology is developed
   that is fit for purpose.




14/09/11                 Somer Solvit Ltd – © 2011       Page 11
Customer intimacy and
innovation may lead to market                                      Certain customers may
changing products                                                  need distinct features
                                                                   Vodafone Emporia designed for visually impaired




                                                                           Customers may simply
                                                                           desire the brand
© Hilti – Dust Removal System




            Ideas may increase
            safety
                          © Camelbak



 14/09/11                              Somer Solvit Ltd – © 2011                                           Page 12
Dominic Manchee
           Owner – Somer Solvit Limited
           Twitter – @somersolvit




14/09/11                                  Somer Solvit Ltd – © 2011   Page 13

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Outcome Based Technology Management

  • 1. Outcome Based Technology Management: Finding and Seizing Golden Opportunities Dominic Manchee Somer Solvit Limited 14/09/11 Somer Solvit Ltd – © 2011 Page 1
  • 2. Why does Technology Management matter so much? … and what can we learn from others? 14/09/11 Somer Solvit Ltd – © 2011 Page 2
  • 3. In decade 1998 and 2008 only 75% operating in 1998 still existed in 2008. … only 12% of organisations had achieved sustained and profitable growth over the decade. Zook, Profit From The Core, 2010 14/09/11 Somer Solvit Ltd – © 2011 Page 3
  • 4. Industry Turbulance Is Forcing Changes … under volatile environments, it seems that a firms’ competitive advantage is becoming much shorter and difficult to sustain Soderholm, 2008 14/09/11 Somer Solvit Ltd – © 2011 Page 4
  • 5. The automotive industry has developed many innovations … 14/09/11 Somer Solvit Ltd – © 2011 Page 5
  • 6. However, only 17% are finally purchased by customers … Consider the financial cost ! Source: Car Innovation 2015, www.oliverwyman.com 14/09/11 Somer Solvit Ltd – © 2011 Page 6
  • 7. So what is Technology? … and how can I identify and select technology that is of greatest relevance to my organisation / supply chain? 14/09/11 Somer Solvit Ltd – © 2011 Page 7
  • 8. Product Technology © JCB JCB's latest high mobility excavator for the defence market Product technology is delivered to the end customer. 14/09/11 Somer Solvit Ltd – © 2011 Page 8
  • 9. Process Technology © UPS UPS Tracking System © Starbucks © Amazon Preparing and delivering food and drink Amazon 1-Click ordering technology and personalised recommendations Process technology aids production, innovation and delivery. 14/09/11 Somer Solvit Ltd – © 2011 Page 9
  • 10. 'The more opportunities I seize, the more opportunities that multiply before me' Sun-Tzu : Art of War 14/09/11 Somer Solvit Ltd – © 2011 Page 10
  • 11. Outcome Based Technology Management (OBTM) 'Outcome Based Technology Management' is all about identifying and selecting the right opportunities then ensuring technology is developed that is fit for purpose. 14/09/11 Somer Solvit Ltd – © 2011 Page 11
  • 12. Customer intimacy and innovation may lead to market Certain customers may changing products need distinct features Vodafone Emporia designed for visually impaired Customers may simply desire the brand © Hilti – Dust Removal System Ideas may increase safety © Camelbak 14/09/11 Somer Solvit Ltd – © 2011 Page 12
  • 13. Dominic Manchee Owner – Somer Solvit Limited Twitter – @somersolvit 14/09/11 Somer Solvit Ltd – © 2011 Page 13