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Virtual Desktops:
Why is this so HOT?
Quick Facts
About Us
• 20th Year
• Grand Rapids &
Royal Oak
• 25 Staff
Approach
• Vendor Agnostic
• Non-reseller
• Professional
Services Only
Partnerships
• Microsoft Gold
• Central Region Client
Experience Award Winner
• VMware Enterprise
• Cisco Premier
• Novell Platinum
• Citrix Silver
Infrastructure
Access & Identity Management
Expertise
Project Management
Collaboration
Your Presenter
• Jason L Cooper
MCITP:EA, MCITP:VA, VCP, MCNE
JasonC@cdh.com
Agenda
• Overview of VDI
• Benefits of Hosted Desktops
• VDI Drawbacks
• Key Players
• Microsoft
• Citrix
• VMware
• Feature Comparison
• Licensing Comparison
• What is Right for You?
Overview
• SBC - Server Based Computing
– What’s old is new again!
– Thin Client Computing
• Virtualization
– Decoupling OS from hardware
– Sharing hardware resources
• VDI - Virtual Desktop Infrastructure
– Hosted virtual desktops
– Hybrid of SBC and virtualization
Expectations
2008 IDC Report
Desktop Management
• TCO for the traditional corporate desktop
– $3500 and $5000 per user, per year
– End user operational costs nearly 45%
• Hosted virtual desktops 2% to 12% more
cost effective than traditional PCs
*Gartner
Physical vs. Virtual
Cost Physical
Desktop
Virtual
Desktop
Client hardware $900 $450
Server hardware - $250
Virtual desktop solution - $120
PC deployment costs $185 $25
Operations: Support, software
deployment, backup, security, virus
protection
$600 $392
End-user operations: Training, self-
support
$2215 $1854
Annual downtime cost $90 $30
TOTAL $3990 $2821
*Gartner TCO Comparison of PCs with Server-Based Computing
Components
• Virtualization platform
– Highly available, resource load balancing
• Connection Broker
• Endpoint
– Desktop, laptop,
thin client
• Hosted desktop
• Application
deployment
process/solution
Benefits
• Longer life of endpoint devices*
• True user mobility
• Centralized administration
• Improved security
– All data stored in datacenter *
• Speed of deployment
– New user
– New operating system
– Updates / patches
• Single image – hardware independence
– No longer need multiple images
• Better hardware utilization
• Higher availability
Drawbacks
• Large initial investment
– Servers for virtualization infrastructure
– FC or iSCSI SAN for shared storage
– Network infrastructure
• More expensive than other SBC solutions
– Cost benefit analysis
• IT training
– Steep learning curve: virtualization, application
management, user state
• Reliance on network connectivity*
• End-user experience
Key Players
• VMware
– View
– Virtual Infrastructure / vSphere
• Citrix Systems
– XenDesktop
– XenApp (Presentation Server)
– XenServer
• Microsoft
– Remote Desktop Services (Terminal Services)
– Hyper-V
– Windows Server and workstation operating
systems
Microsoft
• Remote Desktop Services
– Remote Desktop Connection Broker
– Web Access and RemoteApp
– Remote Desktop Virtualization Host
– Remote Desktop Gateway
• Windows Server 2008 R2
• Microsoft Hyper-V
• System Center Virtual Machine Manager
Virtualization
• Microsoft Hyper-V R2
– Live Migration (Failover Cluster Role)
– Shared Cluster Volumes
– Integration with System Center Operations
Manager 2007
• Virtual Machine Manager
– Management of Microsoft virtualization
– Single Administrative view
– Templates, cloning, library, PRO Tips
Remote Desktop Services
• Connection Broker
– Desktop pools
• Secure remote access
– Remote Desktop Gateway
• Web Access
• RemoteApp
Connection Manager
• Remote Desktop Connection Manager
– Load balancing of connections
– Hosted Desktop
• Assigned
– User assigned to dedicated desktop
• Pool
– User connects to any available desktop
• Remote Desktop Gateway
– Secure remote access to desktops
Application Deployment
• System Center Configuration Manager
– Lite or Zero touch OS deployment
– Application deployment
• Remote Desktop Services
– RemoteApp
• App-V
– Application virtualization
App-V
• Acquisition of Softricity
– Originally renamed SoftGrid
• Application virtualization
– Application sandbox
– Streaming
– Deployment
– Dynamic Suite
Composition
Profile Management
• Profile Management
– Microsoft roaming profiles
– Maintain settings across devices
• Folder redirection
– User files stored on server
– Flexibility in hosted desktop
Citrix
• XenDesktop
• XenServer
• XenApp
– Formerly Presentation Server
• Provisioning Server
– Ardence
• Profile Management
Virtualization
• XenServer
– Live migration with XenMotion
– XenCenter for management
– High availability with resource pools
• Platform support
– Open architecture
– Any endpoint device
– Any virtualization platform
XenDesktop
• Desktop delivery controller
• Citrix receiver, agent, web console
• Desktop pools
– Pool
– Assigned
• Persistent
• Non-persistent
• Desktop availability
– Work hours
Provisioning Server
• One to many
– Streaming OS to endpoints
– vDisk image
• Private to one desktop
• Shared with many desktops
– WriteCache
• Local, server, RAM
– Not restricted to only virtual machines
XenApp
• Citrix Presentation Server
• Virtualized application delivery
– Use XenApp server for processing
• Streaming application delivery
– Use virtual desktop for
processing
– Sandbox
– Pre-caching
Profile Manager
• Windows service that monitors logon and
logoff
• Maintain settings across devices
• Granular control of profile
– Reduce profile bloat
• Settings deployed via GPO
• Logoff
– Only changes synchronized
• Logon
– Local profile synchronized
VMware
• View
• vSphere - ESX/ESXi
– High Availability
– Distributed Resource Scheduler
– vMotion
• ThinApp
– Application virtualization
vSphere
• ESX/ESXi hypervisor
• Live migration with vMotion
• High Availability
• Resource load balancing (DRS)
• High consolidation ratio
– Resource pools
– Memory page sharing
– Balloon driver
• Update Manager
View Manager
• View Manager
– Connection Server
• Full, Replica, Security
– Authentication
• Active Directory
• RSA Secure Authentication
• Automated and manual pools
– Persistent and non-persistent
• RDP / PCoIP
• Physical PCs / blades
View Composer
• View Composer
– Linked clones
– Golden image (Master)
– 70-90% storage savings
• Master image
– Changes made to
differential
– User data disk
• Disk management
– Recompose, refresh
• Enable end-users to check-out desktops
• Enables administrators to extend security and
encryption policies
– Expiration
• Synchronizations
Local Desktop
View Manager
VMware
Infrastructure 3
Centralized
Virtual
Desktops
ThinApp
• Acquisition of Thinstall
• Sandbox environment
• Streaming or local
• No server or client
– GPOs and logon scripts
• Application policies
• Application Link
– Dependencies with other applications
• Application Sync
– Updating applications
Profile Management
• User personality disks
– Application and user disk mapped to linked
clone
– Folder redirection to disk
• Roaming profiles
• Folder redirection
NxTop: The Best of Both Worlds?
• http://www.virtualcomputer.com/nxtop
• Central Management, Distributed Execution
• Client Side Type 1 Hypervisor
• VMs built in Hyper-V, managed centrally
• Single, self contained server for NxTop,
Application, and User State Management
• The Next Generation? Here today?
• As low as $100 per client – perpetual license
Feature Comparison
Feature Microsoft Citrix VMware NxTop
Infrastructure Microsoft Citrix / Microsoft /
VMware
VMware Microsoft
Assigned Desktop X X X X
Desktop Pools X X X No
Secure Remote
Access
RDS Gateway Access Gateway Security
Server
Whole Disk Encryption
SSL
Application
Deployment
App-V
RemoteApp
SCCM
XenApp ThinApp NxTop Center
Profile Management Roaming
profiles
Folder
redirection
Profile Manager
Folder redirection
Microsoft
User data
disk
User data disk
Shared storage No Provisioning Services View
Composer
Delta synchronization
(client side)
Offline desktops No No Yes Yes
Image Updating SCCM vDisk Recompose Versioning
Web console X X X X
Licensing
Microsoft Citrix VMware
VDI Standard Suite VDI Edition Enterprise
- RDS CAL (Basic) - XenDesktop - Virtual Infrastructure
- MDOP - Desktop Delivery
Controller
- vCenter Server
- Virtual Machine Manager - View Manager
Enterprise
VDI Premium Suite - Pooling, HA, XenMotion Premier
- RDS CAL (Unrestricted) - Provisioning Services - View Composer
- App-V for RDS - XenApp for Desktops - Local Desktop
- ThinApp
Configuration Manager Platinum
- Edgesight
Operations Manager - WAN Optimization
Conclusion – Which is Right for Me?
• A Few Questions to Ask Yourself:
– Do virtual desktops still make sense for you?
– Do you already have one of these vendors in
your environment and have experience with it?
– Is there a particular feature that is very
important to you available in only one of the
vendor’s solutions?
– Are you already partially or fully licensed for
one of these solutions?
– Do you have in-house expertise or a qualified
partner to help you with the solution?
Royal Oak
306 S. Washington Ave.
Suite 212
Royal Oak, MI 48067
p: (248) 546-1800
Thank You
Grand Rapids
15 Ionia SW
Suite 270
Grand Rapids, MI 49503
p: (616) 776-1600
(c) C/D/H 2007. All rights reserved
www.cdh.com

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Presentation virtual desktops why is this so hot

  • 2. Quick Facts About Us • 20th Year • Grand Rapids & Royal Oak • 25 Staff Approach • Vendor Agnostic • Non-reseller • Professional Services Only Partnerships • Microsoft Gold • Central Region Client Experience Award Winner • VMware Enterprise • Cisco Premier • Novell Platinum • Citrix Silver
  • 3. Infrastructure Access & Identity Management Expertise Project Management Collaboration
  • 4. Your Presenter • Jason L Cooper MCITP:EA, MCITP:VA, VCP, MCNE JasonC@cdh.com
  • 5. Agenda • Overview of VDI • Benefits of Hosted Desktops • VDI Drawbacks • Key Players • Microsoft • Citrix • VMware • Feature Comparison • Licensing Comparison • What is Right for You?
  • 6. Overview • SBC - Server Based Computing – What’s old is new again! – Thin Client Computing • Virtualization – Decoupling OS from hardware – Sharing hardware resources • VDI - Virtual Desktop Infrastructure – Hosted virtual desktops – Hybrid of SBC and virtualization
  • 8. Desktop Management • TCO for the traditional corporate desktop – $3500 and $5000 per user, per year – End user operational costs nearly 45% • Hosted virtual desktops 2% to 12% more cost effective than traditional PCs *Gartner
  • 9. Physical vs. Virtual Cost Physical Desktop Virtual Desktop Client hardware $900 $450 Server hardware - $250 Virtual desktop solution - $120 PC deployment costs $185 $25 Operations: Support, software deployment, backup, security, virus protection $600 $392 End-user operations: Training, self- support $2215 $1854 Annual downtime cost $90 $30 TOTAL $3990 $2821 *Gartner TCO Comparison of PCs with Server-Based Computing
  • 10. Components • Virtualization platform – Highly available, resource load balancing • Connection Broker • Endpoint – Desktop, laptop, thin client • Hosted desktop • Application deployment process/solution
  • 11. Benefits • Longer life of endpoint devices* • True user mobility • Centralized administration • Improved security – All data stored in datacenter * • Speed of deployment – New user – New operating system – Updates / patches • Single image – hardware independence – No longer need multiple images • Better hardware utilization • Higher availability
  • 12. Drawbacks • Large initial investment – Servers for virtualization infrastructure – FC or iSCSI SAN for shared storage – Network infrastructure • More expensive than other SBC solutions – Cost benefit analysis • IT training – Steep learning curve: virtualization, application management, user state • Reliance on network connectivity* • End-user experience
  • 13. Key Players • VMware – View – Virtual Infrastructure / vSphere • Citrix Systems – XenDesktop – XenApp (Presentation Server) – XenServer • Microsoft – Remote Desktop Services (Terminal Services) – Hyper-V – Windows Server and workstation operating systems
  • 14. Microsoft • Remote Desktop Services – Remote Desktop Connection Broker – Web Access and RemoteApp – Remote Desktop Virtualization Host – Remote Desktop Gateway • Windows Server 2008 R2 • Microsoft Hyper-V • System Center Virtual Machine Manager
  • 15. Virtualization • Microsoft Hyper-V R2 – Live Migration (Failover Cluster Role) – Shared Cluster Volumes – Integration with System Center Operations Manager 2007 • Virtual Machine Manager – Management of Microsoft virtualization – Single Administrative view – Templates, cloning, library, PRO Tips
  • 16. Remote Desktop Services • Connection Broker – Desktop pools • Secure remote access – Remote Desktop Gateway • Web Access • RemoteApp
  • 17. Connection Manager • Remote Desktop Connection Manager – Load balancing of connections – Hosted Desktop • Assigned – User assigned to dedicated desktop • Pool – User connects to any available desktop • Remote Desktop Gateway – Secure remote access to desktops
  • 18. Application Deployment • System Center Configuration Manager – Lite or Zero touch OS deployment – Application deployment • Remote Desktop Services – RemoteApp • App-V – Application virtualization
  • 19. App-V • Acquisition of Softricity – Originally renamed SoftGrid • Application virtualization – Application sandbox – Streaming – Deployment – Dynamic Suite Composition
  • 20. Profile Management • Profile Management – Microsoft roaming profiles – Maintain settings across devices • Folder redirection – User files stored on server – Flexibility in hosted desktop
  • 21.
  • 22. Citrix • XenDesktop • XenServer • XenApp – Formerly Presentation Server • Provisioning Server – Ardence • Profile Management
  • 23. Virtualization • XenServer – Live migration with XenMotion – XenCenter for management – High availability with resource pools • Platform support – Open architecture – Any endpoint device – Any virtualization platform
  • 24. XenDesktop • Desktop delivery controller • Citrix receiver, agent, web console • Desktop pools – Pool – Assigned • Persistent • Non-persistent • Desktop availability – Work hours
  • 25. Provisioning Server • One to many – Streaming OS to endpoints – vDisk image • Private to one desktop • Shared with many desktops – WriteCache • Local, server, RAM – Not restricted to only virtual machines
  • 26. XenApp • Citrix Presentation Server • Virtualized application delivery – Use XenApp server for processing • Streaming application delivery – Use virtual desktop for processing – Sandbox – Pre-caching
  • 27. Profile Manager • Windows service that monitors logon and logoff • Maintain settings across devices • Granular control of profile – Reduce profile bloat • Settings deployed via GPO • Logoff – Only changes synchronized • Logon – Local profile synchronized
  • 28. VMware • View • vSphere - ESX/ESXi – High Availability – Distributed Resource Scheduler – vMotion • ThinApp – Application virtualization
  • 29. vSphere • ESX/ESXi hypervisor • Live migration with vMotion • High Availability • Resource load balancing (DRS) • High consolidation ratio – Resource pools – Memory page sharing – Balloon driver • Update Manager
  • 30. View Manager • View Manager – Connection Server • Full, Replica, Security – Authentication • Active Directory • RSA Secure Authentication • Automated and manual pools – Persistent and non-persistent • RDP / PCoIP • Physical PCs / blades
  • 31. View Composer • View Composer – Linked clones – Golden image (Master) – 70-90% storage savings • Master image – Changes made to differential – User data disk • Disk management – Recompose, refresh
  • 32. • Enable end-users to check-out desktops • Enables administrators to extend security and encryption policies – Expiration • Synchronizations Local Desktop View Manager VMware Infrastructure 3 Centralized Virtual Desktops
  • 33. ThinApp • Acquisition of Thinstall • Sandbox environment • Streaming or local • No server or client – GPOs and logon scripts • Application policies • Application Link – Dependencies with other applications • Application Sync – Updating applications
  • 34. Profile Management • User personality disks – Application and user disk mapped to linked clone – Folder redirection to disk • Roaming profiles • Folder redirection
  • 35. NxTop: The Best of Both Worlds? • http://www.virtualcomputer.com/nxtop • Central Management, Distributed Execution • Client Side Type 1 Hypervisor • VMs built in Hyper-V, managed centrally • Single, self contained server for NxTop, Application, and User State Management • The Next Generation? Here today? • As low as $100 per client – perpetual license
  • 36. Feature Comparison Feature Microsoft Citrix VMware NxTop Infrastructure Microsoft Citrix / Microsoft / VMware VMware Microsoft Assigned Desktop X X X X Desktop Pools X X X No Secure Remote Access RDS Gateway Access Gateway Security Server Whole Disk Encryption SSL Application Deployment App-V RemoteApp SCCM XenApp ThinApp NxTop Center Profile Management Roaming profiles Folder redirection Profile Manager Folder redirection Microsoft User data disk User data disk Shared storage No Provisioning Services View Composer Delta synchronization (client side) Offline desktops No No Yes Yes Image Updating SCCM vDisk Recompose Versioning Web console X X X X
  • 37. Licensing Microsoft Citrix VMware VDI Standard Suite VDI Edition Enterprise - RDS CAL (Basic) - XenDesktop - Virtual Infrastructure - MDOP - Desktop Delivery Controller - vCenter Server - Virtual Machine Manager - View Manager Enterprise VDI Premium Suite - Pooling, HA, XenMotion Premier - RDS CAL (Unrestricted) - Provisioning Services - View Composer - App-V for RDS - XenApp for Desktops - Local Desktop - ThinApp Configuration Manager Platinum - Edgesight Operations Manager - WAN Optimization
  • 38. Conclusion – Which is Right for Me? • A Few Questions to Ask Yourself: – Do virtual desktops still make sense for you? – Do you already have one of these vendors in your environment and have experience with it? – Is there a particular feature that is very important to you available in only one of the vendor’s solutions? – Are you already partially or fully licensed for one of these solutions? – Do you have in-house expertise or a qualified partner to help you with the solution?
  • 39. Royal Oak 306 S. Washington Ave. Suite 212 Royal Oak, MI 48067 p: (248) 546-1800 Thank You Grand Rapids 15 Ionia SW Suite 270 Grand Rapids, MI 49503 p: (616) 776-1600 (c) C/D/H 2007. All rights reserved www.cdh.com