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MH0059 – Quality Management in Healthcare Services
Qus:1 Discuss the history and scope of quality in healthcare.
• History
• Scope
Answer:
History:
According to Ellis and Whittington, there have been two conventions of quality in world
history. They are the convention of quality in industry and the convention of quality in
healthcare. The following discusses the past,
Qus:2 Explain the application of quality concepts in healthcare organisations.
• Explaining the application of quality concepts in healthcare organisations
Answer:
Explaining the application of quality concepts in healthcare organizations:
Application of quality concepts in healthcare organisations consists of the degree to which
healthcare service for individuals and population has met the following:
• Must increase the desired health outcomes (quality principles).
• Must be
Qus:3 Discuss quality management in health care.
• Dimensions of quality management
• Principles of quality
• Objectives of quality and quality policy
• Requirements of quality patient care
Answer:
Dimensions of quality management:
By observing the quality of care laws and metrics, and how they relate to these eight
dimensions of quality which are:
• Quality of reporting The National Health Profile (NHP) is a collection of currently
available
Qus:4 Explain the seven quality tools. Add a note on advantages and disadvantages of
quality control.
• Explanation of seven quality tools
• Advantages and disadvantages of quality control
Answer:
Explanation of seven quality tools:
1. Flowchart: Flowcharts give a visual illustration of the sequence of the operations
needed to complete a task. To understand a process, the first step is to draw a flowchart of
the process. Every process will need
Qus:5 Discuss quality assurance in healthcare services.
• Strategy of quality assurance
• Implementation of quality assurance programmes
• Advantages and disadvantages of quality assurance
Answer:
Strategy of quality assurance:
Quality assurance is a cycle that is to be followed for the continuous improvement of
quality. The different stages are to asses, monitor and improve the quality of the services
provided by the healthcare sector. Planning is done in our everyday lives and in our
facilities. Planning is also critical for
Qus:6 Explain the importance of teams in healthcare.
• Explanation of importance of teams in healthcare
Answer:
Explanation of importance of teams in healthcare:
A team is a group of individuals or people working together to produce products or deliver
services and to achieve shared goals. A team performs interdependent tasks to work
towards a common mission. Team members share goals and are mutually accountable for
accomplishing the tasks in an organisation.
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“ help.mbaassignments@gmail.com ”
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MH0058 – Legal Aspects in Healthcare Administration
Qus:1 Define negligence. Explain civil, criminal and contributory negligence in detail.
• Definition
• Explanation of civil, criminal and contributory negligence
Answer:
Negligence:
Negligence is the breach of a duty caused by omission to do something which reasonable
man guided by those considerations which ordinarily regulate the conduct of human affairs
would do, or doing something
Qus:2 Discuss Prenatal Diagnostic Technique Act of 1994 in detail.
• Discussing all the components of Prenatal Diagnostic Technique Act
Answer:
Discussing all the components of Prenatal Diagnostic Technique Act:
Prenatal diagnostic methods are being resorted to frequently in this day and age as the age
of maternity increases and consequently the incidence of certain genetically transmitted
diseases.
Some of the commonly
Qus:3 Discuss the important aspects of Consumer Protection Act.
• Explaining the important aspects of Consumer Protection Act
Answer:
Explaining the important aspects of Consumer Protection Act:
The Consumer Protection Act, 1986, now covers the services rendered by the medical
fraternity as well. Earlier, medical malpractice came only under the purview of civil courts
and criminal courts but there were various hurdles found in these systems, such as:
1. Prolonged
Qus:4 Explain the code of practice and legal aspects of assisted reproductive techniques.
• Code of practice
• Legal aspects
Answer:
Code of practice:
Those areas which most affect the doctors, scientists and patients and are a part of this
code summarized below.
1. A „person responsible‟ shall take full responsibility for ensuring that the staff of the
registered unit is
Qus:5 Explain the regulatory requirements in setting up and running a blood bank.
• Explanation of the important regulatory requirements in setting up and running a
blood bank.
Answer:
Explanation of the important regulatory requirements in setting up and running a blood
bank.
National Blood Policy: Government of India published in the year 2002 the National Blood
Policy. The objective of the policy is to provide safe, adequate quantity of blood, blood
components and products. The main aim of the policy is to procure non remunerated
regular blood donors
Qus:6 Define euthanasia. Explain euthanasia in Indian scenario.
• Definition
• Euthanasia in Indian scenario
Answer:
Euthanasia:
Euthanasia is traced back to the Greek word, “euthanatos” which means “good death”.
It can be defined as an "intentional killing by an act/ omission of person whose life is felt not
to be worth living."
Euthanasia in Indian scenario:
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HCS 4TH SOLVED ASSGINEMENTS SUMMER 2015

  • 1. Dear students get fully solved assignments Send your semester & Specialization name to our mail id : “ help.mbaassignments@gmail.com ” or Call us at : 08263069601 MH0059 – Quality Management in Healthcare Services Qus:1 Discuss the history and scope of quality in healthcare. • History • Scope Answer: History: According to Ellis and Whittington, there have been two conventions of quality in world history. They are the convention of quality in industry and the convention of quality in healthcare. The following discusses the past, Qus:2 Explain the application of quality concepts in healthcare organisations. • Explaining the application of quality concepts in healthcare organisations Answer: Explaining the application of quality concepts in healthcare organizations: Application of quality concepts in healthcare organisations consists of the degree to which healthcare service for individuals and population has met the following: • Must increase the desired health outcomes (quality principles). • Must be Qus:3 Discuss quality management in health care. • Dimensions of quality management • Principles of quality • Objectives of quality and quality policy • Requirements of quality patient care Answer: Dimensions of quality management: By observing the quality of care laws and metrics, and how they relate to these eight dimensions of quality which are: • Quality of reporting The National Health Profile (NHP) is a collection of currently available
  • 2. Qus:4 Explain the seven quality tools. Add a note on advantages and disadvantages of quality control. • Explanation of seven quality tools • Advantages and disadvantages of quality control Answer: Explanation of seven quality tools: 1. Flowchart: Flowcharts give a visual illustration of the sequence of the operations needed to complete a task. To understand a process, the first step is to draw a flowchart of the process. Every process will need Qus:5 Discuss quality assurance in healthcare services. • Strategy of quality assurance • Implementation of quality assurance programmes • Advantages and disadvantages of quality assurance Answer: Strategy of quality assurance: Quality assurance is a cycle that is to be followed for the continuous improvement of quality. The different stages are to asses, monitor and improve the quality of the services provided by the healthcare sector. Planning is done in our everyday lives and in our facilities. Planning is also critical for Qus:6 Explain the importance of teams in healthcare. • Explanation of importance of teams in healthcare Answer: Explanation of importance of teams in healthcare: A team is a group of individuals or people working together to produce products or deliver services and to achieve shared goals. A team performs interdependent tasks to work towards a common mission. Team members share goals and are mutually accountable for accomplishing the tasks in an organisation. Dear students get fully solved assignments Send your semester & Specialization name to our mail id : “ help.mbaassignments@gmail.com ” or Call us at : 08263069601 MH0058 – Legal Aspects in Healthcare Administration Qus:1 Define negligence. Explain civil, criminal and contributory negligence in detail.
  • 3. • Definition • Explanation of civil, criminal and contributory negligence Answer: Negligence: Negligence is the breach of a duty caused by omission to do something which reasonable man guided by those considerations which ordinarily regulate the conduct of human affairs would do, or doing something Qus:2 Discuss Prenatal Diagnostic Technique Act of 1994 in detail. • Discussing all the components of Prenatal Diagnostic Technique Act Answer: Discussing all the components of Prenatal Diagnostic Technique Act: Prenatal diagnostic methods are being resorted to frequently in this day and age as the age of maternity increases and consequently the incidence of certain genetically transmitted diseases. Some of the commonly Qus:3 Discuss the important aspects of Consumer Protection Act. • Explaining the important aspects of Consumer Protection Act Answer: Explaining the important aspects of Consumer Protection Act: The Consumer Protection Act, 1986, now covers the services rendered by the medical fraternity as well. Earlier, medical malpractice came only under the purview of civil courts and criminal courts but there were various hurdles found in these systems, such as: 1. Prolonged Qus:4 Explain the code of practice and legal aspects of assisted reproductive techniques. • Code of practice • Legal aspects Answer: Code of practice: Those areas which most affect the doctors, scientists and patients and are a part of this code summarized below. 1. A „person responsible‟ shall take full responsibility for ensuring that the staff of the registered unit is Qus:5 Explain the regulatory requirements in setting up and running a blood bank. • Explanation of the important regulatory requirements in setting up and running a blood bank. Answer: Explanation of the important regulatory requirements in setting up and running a blood bank.
  • 4. National Blood Policy: Government of India published in the year 2002 the National Blood Policy. The objective of the policy is to provide safe, adequate quantity of blood, blood components and products. The main aim of the policy is to procure non remunerated regular blood donors Qus:6 Define euthanasia. Explain euthanasia in Indian scenario. • Definition • Euthanasia in Indian scenario Answer: Euthanasia: Euthanasia is traced back to the Greek word, “euthanatos” which means “good death”. It can be defined as an "intentional killing by an act/ omission of person whose life is felt not to be worth living." Euthanasia in Indian scenario: Dear students get fully solved assignments Send your semester & Specialization name to our mail id : “ help.mbaassignments@gmail.com ” or Call us at : 08263069601