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Speeding up Sales
Peter R. Fillmore, Founder & CEO
SmartFunnel.com
Webinar April 2, 2014
Copyright © 2014 SmartFunnel.com
Speeding up Sales
How to craft proposals that close faster and are
nearly impossible for prospects to refuse.
Copyright © 2014 SmartFunnel.com 2
• Some of us have “Stalled Deals” How many?
• Some of us are missing quota / forecast
• Some are “too busy”
• Been there, done that!
Why are we here?
Copyright © 2014 SmartFunnel.com 3
Why do Deals stall?
Copyright © 2014 SmartFunnel.com 4
• Champions mislead sales people (“Yes, we
have budget…”)
• Champions have to “Sell” an innovation –
internally
Brian Burns (Sales Guru), in a recent Podcast
commented on the Champion, as salesperson:
• “They don’t know how to work the Buy Process.”
• “If you let the Champion sell, the deals die!”
Wait! - who is the Salesperson?
Copyright © 2014 SmartFunnel.com 5
Why do Deals stall?
Copyright © 2014 SmartFunnel.com 6
• Champions often prepare weak internal
proposals
• We fail to offer “an internal proposal”
Early Euphoria
Copyright © 2014 SmartFunnel.com 7
100%
Late Disappointment
Copyright © 2014 SmartFunnel.com 8
Deal Maturity
Ouch !!
100%
Let’s re-think how we sell ….
Copyright © 2014 SmartFunnel.com 9
Let’s define the end game – and
win it.
The “end game”
Copyright © 2014 SmartFunnel.com 10
Exec Buyer Champion
Proposal
Internal
Proposal
World View – Exec Buyer
Copyright © 2014 SmartFunnel.com 11
World View – The CEO/Exec
Copyright © 2014 SmartFunnel.com 12
Mission – Cost
People
(…Gaps)
Mission – Cost
People
(…Gaps)
Mission – Cost
People
(…Gaps)
World view - Champions
Copyright © 2014 SmartFunnel.com 13
I don’t know
how to write a
business plan
I do know how
to write a
business plan
The Champions
Copyright © 2014 SmartFunnel.com 14
I won’t write
a business
plan
I will
Prospects ask for
“Activity”:
– Demo
– Product Specs
– Product Prices
– And… A Proposal
What do Champions ask for?
Copyright © 2014 SmartFunnel.com 15
Deflecting a Proposal request is one
of the most important skills of the
Professional Salesperson.
Copyright © 2014 SmartFunnel.com 16
“Of course I’d love to write a
Proposal.”
“However, I’d like to approach
it by first understanding your
needs and the business needs,
so I can present a plan that will
be successful, and a credit to
all who are involved.”
Here is one way to deflect…
Copyright © 2014 SmartFunnel.com 17
“We have discussed several key
issues – problems, pain points,
benefits you are seeking and
some timing implications.”
“Would it help if I worked
closely with you to create a
Project Outline, then I’ll base
our proposal on that outline?”
Then, pop the question…
Copyright © 2014 SmartFunnel.com 18
So…What are you offering?
Copyright © 2014 SmartFunnel.com 19
The Internal Proposal is a
“Project Outline” covering:
– Purpose
– Payback
– Time Drivers
– Proposed Solution
Project Outline
It evolves (over 3-6 weeks), in close
collaboration with Champion
• “There are only 5 reasons why your buyer
won’t buy:”
– No Need
– No Money
– No Urgency
– No Desire
– No Trust
Zig Ziglar said it well
Copyright © 2014 SmartFunnel.com 20
Tangible, address with Process
Your skills + help from Process!
Imagine a bucket of “green ink” being filled in
steps:
You have simple, memorable progress-tracking!
As each stage evolves…
Copyright © 2014 SmartFunnel.com 21
Talk
Write
Collaborate!
1. Purpose/Needs
Welcome to
Collaboration Selling™
Copyright © 2014 SmartFunnel.com 22
• Look in the Mirror
• Decide if you wish to be a
business leader
• Decide to think about
(and ask about) the
buyer’s whole business
Action item #1
Copyright © 2014 SmartFunnel.com 23
• Invest 2 days drafting first 2 “Internal Proposals”
• Write, write, write …(Sales Managers take note)
• End Game – Exec “Buy or no Buy” is based on
3 things:
– Purpose/Need
– Payback
– Time Drivers
• Co-author the Internal Proposal
• Look in the Mirror – Challenge yourself to help
the buyer win the “end game”
Key Concepts
Copyright © 2014 SmartFunnel.com 24
SmartFunnel is a funnel management system.
It has the Collaboration Selling method baked in:
A sponsor message
Copyright © 2014 SmartFunnel.com 25
Deal Maturity Elements: Purpose …Payback…Time…Proposal Sign Date
Pilot Project ABC Corp $38K May 15/14
Note 1. Your proposals get high marks for “Relevancy”
2. SmartFunnel provides independent tracking of elements
As your opportunity list grows, track
Collaboration Progress on all opportunities:
Copyright © 2014 SmartFunnel.com 26
Deal Maturity Elements: Purpose …Payback…Time…Proposal Sign Date
Pilot Project ABC Corp $38K May 30/14
Plan A GM Corp $110K Sept 30/14
Plan X Ford Corp $52K Jan 15/15
Impact of Collaboration Selling™
Your Proposals close faster, because
the Project Outlines are compelling to
the Exec Buyer.
They are nearly impossible for prospects to refuse,
because the prospect’s team helped write them.
Copyright © 2014 SmartFunnel.com 27
Project
Outline
“In 10 weeks we closed a $250K order, winning
against 3 larger competitors, using SmartFunnel.”
– Mal Raddalgoda (VP Sales, Troo Corp)
“SmartFunnel used properly can produce more
revenue, and sooner, than other systems I’ve seen”
– Trevor Wilkins (Author, Turning Selling into Buying)
“Love the idea of the Internal Proposal. Orients the
team precisely right.”
– Geoffrey A. Moore (Author, Crossing the Chasm)
Testimonials
Copyright © 2014 SmartFunnel.com 28
April 2, 2014
Speeding up Sales
May 7, 2014
What CEOs should
expect from Sales
June 4, 2014
Sales Forecasting
Webinars – A Trilogy
Copyright © 2014 SmartFunnel.com 29
Suggestions:
Invite your CEO
to join you
Invite your CFO
to join you
• Request slides and/or recording
• Private briefing on SmartFunnel comparison
to CRM
• Private briefing on compare to spreadsheet
• Register for our other Webinars
Copyright © 2014 SmartFunnel.com 30
Next steps – Ideas
Thank you
Speeding up Sales
April 2, 2014
Peter Fillmore
peterf@smartfunnel.com
www.smartfunnel.com
Copyright © 2014 SmartFunnel.com 31
• Champions need help – offer it
• Execs want a “Project”, not a Product – offer it
• Time – save it …Walk away early
• Time – invest it …co-authoring “Internal Proposal”
• Coaching/self-coaching – Tracking key decision
elements (purpose, payback, time drivers)
Appendix
Copyright © 2014 SmartFunnel.com 32

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Speeding Up Sales

  • 1. 1 Speeding up Sales Peter R. Fillmore, Founder & CEO SmartFunnel.com Webinar April 2, 2014 Copyright © 2014 SmartFunnel.com
  • 2. Speeding up Sales How to craft proposals that close faster and are nearly impossible for prospects to refuse. Copyright © 2014 SmartFunnel.com 2
  • 3. • Some of us have “Stalled Deals” How many? • Some of us are missing quota / forecast • Some are “too busy” • Been there, done that! Why are we here? Copyright © 2014 SmartFunnel.com 3
  • 4. Why do Deals stall? Copyright © 2014 SmartFunnel.com 4 • Champions mislead sales people (“Yes, we have budget…”) • Champions have to “Sell” an innovation – internally
  • 5. Brian Burns (Sales Guru), in a recent Podcast commented on the Champion, as salesperson: • “They don’t know how to work the Buy Process.” • “If you let the Champion sell, the deals die!” Wait! - who is the Salesperson? Copyright © 2014 SmartFunnel.com 5
  • 6. Why do Deals stall? Copyright © 2014 SmartFunnel.com 6 • Champions often prepare weak internal proposals • We fail to offer “an internal proposal”
  • 7. Early Euphoria Copyright © 2014 SmartFunnel.com 7 100%
  • 8. Late Disappointment Copyright © 2014 SmartFunnel.com 8 Deal Maturity Ouch !! 100%
  • 9. Let’s re-think how we sell …. Copyright © 2014 SmartFunnel.com 9 Let’s define the end game – and win it.
  • 10. The “end game” Copyright © 2014 SmartFunnel.com 10 Exec Buyer Champion Proposal Internal Proposal
  • 11. World View – Exec Buyer Copyright © 2014 SmartFunnel.com 11
  • 12. World View – The CEO/Exec Copyright © 2014 SmartFunnel.com 12 Mission – Cost People (…Gaps) Mission – Cost People (…Gaps) Mission – Cost People (…Gaps)
  • 13. World view - Champions Copyright © 2014 SmartFunnel.com 13 I don’t know how to write a business plan I do know how to write a business plan
  • 14. The Champions Copyright © 2014 SmartFunnel.com 14 I won’t write a business plan I will
  • 15. Prospects ask for “Activity”: – Demo – Product Specs – Product Prices – And… A Proposal What do Champions ask for? Copyright © 2014 SmartFunnel.com 15
  • 16. Deflecting a Proposal request is one of the most important skills of the Professional Salesperson. Copyright © 2014 SmartFunnel.com 16
  • 17. “Of course I’d love to write a Proposal.” “However, I’d like to approach it by first understanding your needs and the business needs, so I can present a plan that will be successful, and a credit to all who are involved.” Here is one way to deflect… Copyright © 2014 SmartFunnel.com 17
  • 18. “We have discussed several key issues – problems, pain points, benefits you are seeking and some timing implications.” “Would it help if I worked closely with you to create a Project Outline, then I’ll base our proposal on that outline?” Then, pop the question… Copyright © 2014 SmartFunnel.com 18
  • 19. So…What are you offering? Copyright © 2014 SmartFunnel.com 19 The Internal Proposal is a “Project Outline” covering: – Purpose – Payback – Time Drivers – Proposed Solution Project Outline It evolves (over 3-6 weeks), in close collaboration with Champion
  • 20. • “There are only 5 reasons why your buyer won’t buy:” – No Need – No Money – No Urgency – No Desire – No Trust Zig Ziglar said it well Copyright © 2014 SmartFunnel.com 20 Tangible, address with Process Your skills + help from Process!
  • 21. Imagine a bucket of “green ink” being filled in steps: You have simple, memorable progress-tracking! As each stage evolves… Copyright © 2014 SmartFunnel.com 21 Talk Write Collaborate! 1. Purpose/Needs
  • 22. Welcome to Collaboration Selling™ Copyright © 2014 SmartFunnel.com 22
  • 23. • Look in the Mirror • Decide if you wish to be a business leader • Decide to think about (and ask about) the buyer’s whole business Action item #1 Copyright © 2014 SmartFunnel.com 23 • Invest 2 days drafting first 2 “Internal Proposals” • Write, write, write …(Sales Managers take note)
  • 24. • End Game – Exec “Buy or no Buy” is based on 3 things: – Purpose/Need – Payback – Time Drivers • Co-author the Internal Proposal • Look in the Mirror – Challenge yourself to help the buyer win the “end game” Key Concepts Copyright © 2014 SmartFunnel.com 24
  • 25. SmartFunnel is a funnel management system. It has the Collaboration Selling method baked in: A sponsor message Copyright © 2014 SmartFunnel.com 25 Deal Maturity Elements: Purpose …Payback…Time…Proposal Sign Date Pilot Project ABC Corp $38K May 15/14 Note 1. Your proposals get high marks for “Relevancy” 2. SmartFunnel provides independent tracking of elements
  • 26. As your opportunity list grows, track Collaboration Progress on all opportunities: Copyright © 2014 SmartFunnel.com 26 Deal Maturity Elements: Purpose …Payback…Time…Proposal Sign Date Pilot Project ABC Corp $38K May 30/14 Plan A GM Corp $110K Sept 30/14 Plan X Ford Corp $52K Jan 15/15
  • 27. Impact of Collaboration Selling™ Your Proposals close faster, because the Project Outlines are compelling to the Exec Buyer. They are nearly impossible for prospects to refuse, because the prospect’s team helped write them. Copyright © 2014 SmartFunnel.com 27 Project Outline
  • 28. “In 10 weeks we closed a $250K order, winning against 3 larger competitors, using SmartFunnel.” – Mal Raddalgoda (VP Sales, Troo Corp) “SmartFunnel used properly can produce more revenue, and sooner, than other systems I’ve seen” – Trevor Wilkins (Author, Turning Selling into Buying) “Love the idea of the Internal Proposal. Orients the team precisely right.” – Geoffrey A. Moore (Author, Crossing the Chasm) Testimonials Copyright © 2014 SmartFunnel.com 28
  • 29. April 2, 2014 Speeding up Sales May 7, 2014 What CEOs should expect from Sales June 4, 2014 Sales Forecasting Webinars – A Trilogy Copyright © 2014 SmartFunnel.com 29 Suggestions: Invite your CEO to join you Invite your CFO to join you
  • 30. • Request slides and/or recording • Private briefing on SmartFunnel comparison to CRM • Private briefing on compare to spreadsheet • Register for our other Webinars Copyright © 2014 SmartFunnel.com 30 Next steps – Ideas
  • 31. Thank you Speeding up Sales April 2, 2014 Peter Fillmore peterf@smartfunnel.com www.smartfunnel.com Copyright © 2014 SmartFunnel.com 31
  • 32. • Champions need help – offer it • Execs want a “Project”, not a Product – offer it • Time – save it …Walk away early • Time – invest it …co-authoring “Internal Proposal” • Coaching/self-coaching – Tracking key decision elements (purpose, payback, time drivers) Appendix Copyright © 2014 SmartFunnel.com 32