APM webinar held on 5 March 2024. The APM Women in Project Management SIG and APM Scotland Branch are pleased to have brought to you the first of its events marking International Women’s Day 24 #InspireInclusion. Speakers: Keynote speaker Kay (Kalpna) Sanders, CEO, CITI Limited Bel French, Project Manager, Gleeds Ltd Yetunde Adeshile ChPP, RPP, FAPM, FRSA, MBA, The Next Chosen Generation CIC, CEO, RJ Emmanuel Ltd, Director, APM Board Trust Sacha Hind, Senior Programme Manager, Network Rail Jenny McLaughlin, Project Manager, Heathrow Airport Webinar Facilitator Laura Ewen, Director - Major Projects Advisory Practice and Capital Excellence & Controls Team, KPMG There is extensive research on the benefits of embracing workplace diversity that leads to higher project and organisational performance. Simply focussing on recruiting a diverse workforce is not enough to expect that people will automatically collaborate, connect, resolve conflicts, or innovate as a cohesive unit. To generate exceptional outcomes, people need to work in an inclusive atmosphere where they can belong, contribute and thrive. Studies show a profound connection between inclusive leadership and employee experiences of inclusion that result in employees feeling more valued, trusted, authentic, and psychologically safe at work. As a project professional, you will need to develop competencies to lead your team inclusively to attain the results that your project and organisation requires. This webinar on Tuesday 5 March discussed inspiring inclusion within projects and programmes, with practical tools and tips that you can implement to improve your inclusive leadership skills to support diverse recruitment and retention strategies. useful links: https://www.apm.org.uk/news/inspire-inclusion-within-the-project-profession-to-attract-and-retain-a-diverse-workforce-webinar/ https://youtu.be/JcedMFRGVM4 Previous presentations and webinars can be viewed on the APM Slideshare and YouTube channels. Follow @APMEvents for upcoming event information. Hashtags: #apmwebinar #apmwipm #APMScotland International Women's Day 2024 hashtags: #InternationalWomensDay2024 #IWD2024 #ChooseToChallenge #WomensRights #GenderEquality #InspireInclusion

1. © CITI Limited, 2023
Inspire inclusion to attract and
retain a diverse workforce
Kalpna Sanders, CEO

2. © CITI Limited, 2023
Stephen Covey
Strength lies in
differences,
not in similarities
“ “

3. © CITI Limited, 2023
Tim Berners-Lee
We need diversity of
thought in the world to
face the new challenges
“ “

4. © CITI Limited, 2023
Fred Meijer
Learn to enjoy and
respect each other's
differences
“ “

5. © CITI Limited, 2023
Maya Angelou
In diversity there is beauty
and there is strength
“ “

6. © CITI Limited, 2023
Encourage
Motivate
Stimulate
Influence
Invigorate
Breathe in air
Fill someone with the urge to do something
People across varying identities are and
feel valued, welcomed, respected,
represented, heard and fully belong.
They can be authentic, contribute and
have a voice.
Equal access to opportunities
Inspire Inclusion

7. © CITI Limited, 2023
Groups are given the same resources
and opportunities
Recognition that people have different
circumstances and we allocate the
resources needed to reach an equal
outcome to achieve fairness
Equality Equity

8. © CITI Limited, 2023
Connection
Dimensions
of inclusion
Acceptance Belonging
Togetherness
Equality
Access
Participation
Support

9. © CITI Limited, 2023
Leadership
Equity leads
Task forces
Recruitment
Processes
Flexibility in working
Internal succession
planning
Development
programmes
Coaching
Allyship
Reverse
mentoring
Inclusion in the workplace

10. © CITI Limited, 2023
Being of two minds
Reflective system for controlled processing
– Conscious, explicit
– Effortful, requires motivation
– Takes more time
Reflexive system for automatic processing
– Often unconscious, implicit
– Requires little effort
– Fast

11. © CITI Limited, 2023
Perpetual lens
Shaped throughout our lifetime by:
➢ Cultural Learning (norms, language, values, behaviours,
practices, media)
➢ Historic Group Learning & Cultural Narrative (experiences,
stories, history, thematic beliefs)
➢ Individual Learning & Narrative (individual experiences,
trauma, history)
➢ Social & Institutional Learning (patterns of historic
behaviour in relevant institutions)

12. © CITI Limited, 2023
Identifying vulnerable areas of business
✓ Recruitment and selection
✓ Performance reviews and appraisals
✓ Promotions, acting up opportunities and fast-tracking
✓ Selecting a project team
✓ Decision making and governance
✓ Supplier procurement
Areas of any organisation that are especially
vulnerable to groupthink include:

13. © CITI Limited, 2023
Growth Mindset
GROWTH
MINDSET
FIXED
MINDSET
“Failure is an
opportunity to grow”
“I can learn to do anything I want”
“Challenges help me to grow”
“My effort and attitude
determine my abilities”
“Feedback is constructive”
“I am inspired by the success
of others”
“I like to try new things”
“Failure is the
limit of my abilities”
“I’m either good at it or I’m not”
“I don’t like to be challenged”
“My abilities are unchanging”
“My potential is
predetermined”
“Feedback is criticism
and personal”
“When I am
frustrated I give up”

14. © CITI Limited, 2023
Nothing in life is to be
feared, it is only to be
understood.
Now is the time to
understand more, so
that we may fear less
Marie Curie
“
“

15. © CITI Limited, 2023
VISIONING MOBILISATION
ADOPTION DELIVERY
MAKE IT
HAPPEN
MAKE IT
WANTED
STRATEGY
OPERATIONS
VALUE COST
CITI Change Diamond

16. © CITI Limited, 2023
We’d love to
hear from you
+44(0)1908 283600 info@citi.co.uk citi.co.uk