Digital Health: Company presentation by David Meinertz, Zava at the NOAH Conference Berlin 2019, 13-14 June - STATION.

1. Building healthcare that is accessible,
dependable and a fraction of today’s cost
David Meinertz
Founder & CEO

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3. Zava is the largest Digital Healthcare provider in Europe
Zava is providing over 100k paid consultations per
month, more than 950k consultations in 2018
Zava has delivered over 3m paid consultations in
six European markets since 2011

4. 1. An exceptional, scalable
patient experience
2. A healthcare model that
maximizes doctor efficiency
Zava won in these
markets by delivering

5. Zava's model receives great patient reviews and has
passed multiple regulatory inspections
Zava operates a written
consultation model ...
Trustpilot
9.4 /10
NPS
78
… that is loved by patients and
approved by industry regulators
Care Quality Commission (CQC)
Zava rated as good on all 5 categories
during its last inspection: ‘Safe, Effective,
Caring, Responsive and Well-led’.
CQC Inspection Report: June 7th 2019
Patients provide information via
structured condition-specific medical
questionnaires
Doctors advise & start treatment
or initiate referral to local providers
Discreet and convenient delivery of
meds by courier or collection at local
pharmacy
1
2
3

6. Zava Healthcare Platform: consultations for a wide range of conditions
made efficient by proprietary clinical algorithm, data inputs and comms
Zava’s model processes structured medical data to
pre-qualify and route patients for treatment
Live interaction
(Chat/Call/Video)
Structured medical
Questionnaires + Clinical
Algorithms
Prescription
Further Clinical Investigation
Advice
Sick Note
Follow Up
Referred to non-Zava
healthcare professional
I want a …
● Diagnosis
● Advice
● New prescription
● Repeat prescription
● 2nd opinion
● Sick Note
Ongoing Care Pathway created
Zava is constantly expanding its
scope of treatable conditions
Providing a broader
Zava Healthcare Platform
Delivering a wide range of
improved patient outcomes
Tests
Patient Data
(Health Records/
3rd party data)
Image Analysis

7. As a result, doctors on Zava’s platform are
about 20x more efficient than NHS GPs
NHS GP
50
Consultations per Day
Zava doctor
1000+
Consultations per Day

8. The Zava platform exists to make doctors better
(more efficient and safer)
Consultations per
quarter
Doctors
(FTEs)
● Zava is not replacing
doctors with AI
● Zava is not just putting
doctors on video
● Zava builds software to
help doctors treat
patients more efficiently
and more safely

9. Why does efficiency matter?

11. How will Zava capitalise
on this opportunity?

12. Expanding Zava’s scope
70% of all urgent/primary care issues (~1000
conditions) can be diagnosed & treated without
the time & money spent on visiting doctors or A&E

13. Increasing Zava’s awareness incl. partnerships
95% of the population still don’t know they can
get treatment online
60% said that discovering they could get
treatment online prompted them to seek care

14. Digital Healthcare is about to go mainstream and
will become Free(-to-Patients) at the point of care
2018 2019 2020
Telemedicine Pilot,
Stuttgart
Remote consultations
become legal, Berlin
Remote consultations become
‘Free-to-Patients’, Paris
Remote consultations become
‘Free-to-Patients’, Berlin Forecast

15. As a result Digital Healthcare TAM is going to explode
Phase 1:
‘Self-Pay’
As of 2011
Phase 2:
‘Free-to-Patients’
As of 2019
Increased consumer trust in Digital Healthcare
and advances in clinical and technical capabilities
will enable more conditions to be covered using
the Digital Healthcare model.
The largest expansion in the market is driven by
regulatory changes enabling the delivery of
Digital Healthcare ‘Free-to-Patients’ at the point of
care.
Ongoing ‘Self-Pay’
TAM growth is be driven by:
Phase 2: ‘Free-to-Patients’
TAM growth will be driven by:
Growth in the early days of Digital
Healthcare was driven by early (tech)
adopters and convenience incl.
judgement-related conditions, all
‘Self-Pay’.
Early ‘Self-Pay’
TAM growth was driven by:
Note: opportunity shown is for total addressable market in UK, Germany, France.
£0.7
bn
£2.4
bn
£48
bn
1 2 3

16. Zava will expand into additional European markets,
then scale globally
EU 1 EU 2 Global

17. Zava’s team - Proud of what we have built so far,
determined to take Zava to the next level
Dr Louisa Draper
Medical Director
2014-Present
James Davies
COO
2014-Present
Eike Dawid
CTO
2017-Present
David Meinertz
Founder & CEO
Team consisting of 190 doctors, devs, research, UX, product, marketers & ops
Lei Sorvisto
CMO
2019-Present
Roxanne Ferrand
CCO
2015-Present
Ronald Schuurs
CFO
2019-Present
Joe R. Johnson
CPO
2015-Present

18. Summary
● £1.2m investment has created a £55m turnover run rate
● Significant, concrete opportunities to accelerate growth and scale much further
● Today, we’re announcing a $32m Series A funding round led by HPE Growth
○ Extend our leadership position in ‘Private’ Digital Healthcare by expanding Zava’s
scope, incl. through its own brand and via partnerships
○ Take an important share of the emerging Statutory Digital Healthcare segment in
key European markets (DE, UK & FR) via insurance companies and the NHS
○ Launch into new markets, initially in Europe, then globally

19. Thank you
David Meinertz
Founder & CEO

20. Selected Completed NOAH Transactions
Focus on Leading European Internet companies
Covering over 400 companies across 25 online
verticals, a broad range of over 500 investors as
well as 100+ online-focused corporates
Deep understanding of industry dynamics
Ability to add value beyond banking advice
Facilitates overall process and minimizes
management distraction
NOAH Advisors is globally well connected
and has direct access to virtually all key
players in the industry
Knowledge of and strong relationships with
potential buyers’ key decision makers
Proactively finds and unlocks attractive
investment opportunities for leading investors
Annual NOAH Conference in its 10th year
Over 40 years of combined relevant M&A experience
Routine execution of M&A and financing transactions
with sizes of several billion euros
30 successfully completed NOAH Advisors transactions
underline successful transfer of M&A competencies to
the Internet sector
Entrepreneurial mind-set, focused on growing the
business and establishing a reputation for excellence
Ability to deliver top results in short time frames
Highly success-based compensation structures align
interests of clients and NOAH Advisors, and demonstrate
conviction to deliver top results
Creative deal solutions
Unique Industry Know-How
Unmatched Network and Relationships
Strong Investment Banking Competence
Full Commitment - We Are Entrepreneurs!
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The NOAH Advisors Core Banking Team
Marco Rodzynek
Managing Director & Founder
Jan Brandes
Managing Director
Nikhil Parmar
Director
Olek Skwarczek
Associate
Lukas Schlund
Analyst
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for €135m to
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