AssessmentSubmissionForm
Student Name Wiratunga S. L. D.
Student Number 13206122
Assessment Title BSc 17 SL Assignment 1
Module Code
Module Title International Marketing Management (SL) BSc In MIS Batch 17
Tutor Markus Vanharanta
Date Submitted 04-08-2014
Office use only
Date Received
Office use only
Grade/Mark
A SIGNED COPYOF THIS FORM MUST ACCOMPANYALL SUBMISSIONS FOR
ASSESSMENT.
STUDENTS SHOULD KEEP A COPYOF ALL WORK SUBMITTED.
Procedures for Submission and Late Submission
Ensure that you have checked the Adult Education Centre’s procedures for the submission of
assessments.
Note: There are penalties for the late submission of assessments. For further information please see the
Adult Education Assessment Guidelinespublication or the website at www.ucd.ie/adulted.
Plagiarism is the unacknowledged inclusion of another person’s writings or ideas or works, in any
formally presented work (including essays,examinations, projects, laboratory reports or presentations).
The penalties associated with plagiarism are designed to impose sanctions that reflect the seriousness of
the University’s commitment to academic integrity. Ensure that you have read the University’s Briefing
for Students on Academic Integrity and Plagiarism and the UCD Plagiarism Statement, Plagiarism
Policy and Procedures,(http://www.ucd.ie/registrar/)
Declaration ofAuthorship
I declare that all material in this assessment is my own work except where there is clear
acknowledgement and appropriate reference to the work of others.
Signed……………………………… Date:- 04/08/2014
Introduction to Zara (Inditex).
In 1975, AmancioOrtegastarteda fashionretail shopthatmakesthe fashionable clothesfaster
and beauty thanothercompetitors. The firstZarastore openedin1975 inSpain.The verybestqualityof
Zara was, itonlytakestwoweekstodevelopanew cloth/productandrelease ittothe marketwhile
othercompetitorstake twomonths.Zaradidn’tgetthirdparty helpto distribute,designoreven
produce because Zaradid themalone.
Zara was fashionfocusedproducersthatmakesnew clothes,apparelsaccordingtothe trending
fashion.Zarausesitsown strategicmethodwhichisdone bysendingsome employeestohigherlevel
venues,occasions,functions,clubsetc. Thenthe collectednew designsandpatternswill be forwarded
to the headquarters.AlthoughStore managersare usedtoreportfeedback,new demandsthatisgiven
by the customers.These methodswill helpZaratobe the top amongtheirindustrial competitors.
AlthoughthismethodwillhelpsZarato manufacture more productsthanothers,like 30,000 products
annuallywhileothersare doing10,000.
Anotherunique qualityof Zarais theydon’tkeepproductsthat doesn’tsell foraround4 weeks
and thistrickmake customersto come and see regularlyonZara storesthat“What’s new?”
Withthe developmentprocessof Zarabecome more andmore popularandpowerful onits
industrial market.Hence Zaradecidedtoenterthe marketwithvariousbrands.Theywere categorized
intosome societies.
 1975 – Zara – Fastfashionclothing –Agesbetween0-45.
 1991 – Pull &Bear – Casual clothes – Agesbetween13-23
 1991 – MassimoDutti – QualityFashions –Agesbetween25-45
 1998 – Bershka– Avant-grade clothing–Agesbetween13-23
 1999 – Stradivarius - Trendyclothes –Agesbetween15-25
 2001 – Oysho– Lingerie –Youths(Women)
 2003 – Zara home - householdclothing –Any
 2008 – Uterqüe – Accessories –Agesbetween15-45
Likewise Zaramade a huge marketonapparelswiththese variousbrandswhichare ownedbyitself.
All of these brandswere made inlocallyandservedtothe internationalmarket.But Zaraneedsto enter
to the international marketmore thaneverbecause of globalizationetc.
1. Whichtheory is the best representative ofZara’s (Inditex’s) internationalization?
Whenwe talkabout the theoriesthatusedinenteringintoforeignmarkets,Zara’model isbest
suitsfor“Uppsala” model.
Whichmeansif some organizationiswillingtoenterthe foreign/international market,they
firstneedtotake much experience fromtheirdomestic/local marketthattheyhave beenestablished
with. Andthe otherthingisthat the organization,whichishopingtobe ininternational market,it
shouldstartit fromnearestcountriesandaftera sometime,itcango fora far countries.
Hence Zara started its internationalmarketwiththe firstinternational store inOporto,Portugal,
Zara acquirednewknowledgeandexperience thathow tobehave oninternationalmarketaccordingto
newcultures/traditions. Therefore,the bestpractical strategy/theory forZara’s international
marketingis,Uppsalamodel.
2. Please evaluate the competitive strategy of the three world market leaders. Whichof the
three will be the future winnerwith regard to global retailingin the fashion world?
Accordingto thisdescription/case study,there are three worldmarketleadersinapparel
industry.Theyare,
 Zara
 Gap Inc.
 H&M
Andtheyhave theirownunique competitivestrategiestobe the topof apparel marketing/
industry.Let’stake one byone to describe whattheyhave andnot
 Zara –
Zara had a unique competitive advantagethatknowingwhatcustomerswant,notwhat
customersshouldbuy.
AlthoughZarahas a varietyof productsthat focusedonvarietyof age societies.
Zara got lesstime tomanufacture a productwhile othercompetitorstake 3timesof it.
 Gap Inc. –
Gap Inc. was an Americanclothingretailerthatisbasedon San Francisco,USA.
Its majorcompetitive advantagewasithasfive primarybrandsthatis usedinapparel marketing
/ industryas:
 Gap Banner.
 Banana Republic.
 Oldnavy.
 Piperlime.
 Athleta
 H&M –
Thiscompanywas establishedin1947 andthe majoruniquenessonthiswasitonlysoldwomen
clothesandaftersome time ittook advantage of sellingmen’sclothes.
Major competitive advantageof thiscompanyH&Mwas itsextensive networkthatbasedonthe
majorityof fashionablecountries.
3. What are the advantages and disadvantages of Zara’s (Inditex’s) multi-brandstore strategy?
Hence there are 7 brandsthat is derivedbyZara,there can be many benefits,conflicts
of havingvariousbrands.
Some of advantagesare –
 Age basedbrandswill dobetterwhenthere isahuge societyas customers.
 Can earnmore profitwiththe helpof reputation.
 Can earnmore salesoccasionally
Some of disadvantagesare –
 Cost will be higher:
o Whenhavingmulti brandsundera mainbrand,that subbrands shoulduse
some new / variousmaterialsratherthanusingZara’s.Therefore the production
cost will be higher
o Whenhavingmulti brands,theycan’tdistribute asZara.Because customers
shouldn’tknowthatthose are fromZara, if theygot to know the demandfor
the otherbrands will be gettinglower.
o Promotioncostwill be higheraccordingtothe variousbrands.
 Riskwill be higher.
o Whenintroducingvariousbrands,itwill take muchtime tocreate a new
customerbase,soin firstdaysthe demandand saleswill be lower.
o Targetingage base will dobetterif there isa good society.
4. How successful do you think Zara has beenin meetingthe ‘risk of cannibalization’as a
consequence ofthe multi-brandstrategy?
Withthe multi-brandstrategy,cannibalizationwill occurwithZarabrands.
Cannibalizationmeanswhensome producerintroducesnew product,the decrease of profit/saleson
olderproductsgetshigher.Withthe multi-brandstrategy,Once Zaraintroducesanew productto the
marketfroma differentbrand,the olderdemandonolderproductsmaygetlower.ButZara has dealed
withit.But how?
WhenZara introducesa newproduct,itfocusesona specificage group. So olderproduct’s
reputation/demandwill notbe muchlower.Thereforethe “Riskof cannibalization”hasbeenmanaged
by Zara evenitintroducesnewproductstothe same store.
5. What are the advantages and disadvantagesof going into a joint venture with Tata inIndia?
In 2009, Zara has decidedtomake a jointventure withalargestmanufacturerinIndia,TATA.
Due to the willingnessof Zarato be more international,thisagreementhelpsZaraand TATA
bothpartiesto gaina newbigmarketshare.
As otherdeals,thisalsomakessome advantagesanddisadvantagesonthe company.Let’stake some
time to see whatthe advantagesthatwill have onZara are.
 As the part of thisdeal,Zara will have 51% of control while TATA hasonly49%. Thiswill helps
Zara to take decisionsmore easily.
 Withthe helpof TATA,Zara can earn more popularityof salesandmarket.
 Zara will surelymake some large profitbecauseIndiaisthe secondlargestpopulatedcountryof
the world.
Like advantages,there are some disadvantagesalsolike:
 Usinga jointventure makesthe Zaramore open,whichmeanstheirsecretsof marketingand/
or sales,productionsbecome more opentothe otherparties.
 Most part of India’ssocietyislike tobe traditional,whichmeanseventhoughIndiahas alarger
population,fashionablepeople amongthemare aloweramount.
 Can’tsell modernwearslike bikinis,shorts,pantsinIndiabecause of theirtraditional opinions.
 Rulesandregulationsof governmentare higherthanothercountries.
 Indiagivestop place to theirownproductstherefore Zarahasa bigchallenge of sellingtheir
productsin India.
Confirmation Certificate
Congratulations!
You have successfully completed the Library Plagiarism Quiz.
Student Name: Wiratunga S.L.D.
Student Number: 13206122
Date: 04/08/2014
THIS IS TO CERTIFY THAT (signature)……………… HAS COMPLETED THE
PLAGIARISM QUIZ
Remember that the confirmation certificate is a statement by you that you
understand plagiarism and know how to avoid it. If you think that you do not
understand plagiarism and how to avoid it after working through this tutorial,
you should confer with your module coordinator, no matter what score you
have obtained on the test.
Please print out this page and attach a copy of the certificate to the final page in all assignments you
submiton each module as part of your programme (It is your responsibility to print the certificate, complete
the information, sign it, and keep a copy of it for your records)

Zara Case Study International Marketing Management

  • 1.
    AssessmentSubmissionForm Student Name WiratungaS. L. D. Student Number 13206122 Assessment Title BSc 17 SL Assignment 1 Module Code Module Title International Marketing Management (SL) BSc In MIS Batch 17 Tutor Markus Vanharanta Date Submitted 04-08-2014 Office use only Date Received Office use only Grade/Mark A SIGNED COPYOF THIS FORM MUST ACCOMPANYALL SUBMISSIONS FOR ASSESSMENT.
  • 2.
    STUDENTS SHOULD KEEPA COPYOF ALL WORK SUBMITTED. Procedures for Submission and Late Submission Ensure that you have checked the Adult Education Centre’s procedures for the submission of assessments. Note: There are penalties for the late submission of assessments. For further information please see the Adult Education Assessment Guidelinespublication or the website at www.ucd.ie/adulted. Plagiarism is the unacknowledged inclusion of another person’s writings or ideas or works, in any formally presented work (including essays,examinations, projects, laboratory reports or presentations). The penalties associated with plagiarism are designed to impose sanctions that reflect the seriousness of the University’s commitment to academic integrity. Ensure that you have read the University’s Briefing for Students on Academic Integrity and Plagiarism and the UCD Plagiarism Statement, Plagiarism Policy and Procedures,(http://www.ucd.ie/registrar/) Declaration ofAuthorship I declare that all material in this assessment is my own work except where there is clear acknowledgement and appropriate reference to the work of others. Signed……………………………… Date:- 04/08/2014
  • 3.
    Introduction to Zara(Inditex). In 1975, AmancioOrtegastarteda fashionretail shopthatmakesthe fashionable clothesfaster and beauty thanothercompetitors. The firstZarastore openedin1975 inSpain.The verybestqualityof Zara was, itonlytakestwoweekstodevelopanew cloth/productandrelease ittothe marketwhile othercompetitorstake twomonths.Zaradidn’tgetthirdparty helpto distribute,designoreven produce because Zaradid themalone. Zara was fashionfocusedproducersthatmakesnew clothes,apparelsaccordingtothe trending fashion.Zarausesitsown strategicmethodwhichisdone bysendingsome employeestohigherlevel venues,occasions,functions,clubsetc. Thenthe collectednew designsandpatternswill be forwarded to the headquarters.AlthoughStore managersare usedtoreportfeedback,new demandsthatisgiven by the customers.These methodswill helpZaratobe the top amongtheirindustrial competitors. AlthoughthismethodwillhelpsZarato manufacture more productsthanothers,like 30,000 products annuallywhileothersare doing10,000. Anotherunique qualityof Zarais theydon’tkeepproductsthat doesn’tsell foraround4 weeks and thistrickmake customersto come and see regularlyonZara storesthat“What’s new?” Withthe developmentprocessof Zarabecome more andmore popularandpowerful onits industrial market.Hence Zaradecidedtoenterthe marketwithvariousbrands.Theywere categorized intosome societies.  1975 – Zara – Fastfashionclothing –Agesbetween0-45.  1991 – Pull &Bear – Casual clothes – Agesbetween13-23  1991 – MassimoDutti – QualityFashions –Agesbetween25-45  1998 – Bershka– Avant-grade clothing–Agesbetween13-23  1999 – Stradivarius - Trendyclothes –Agesbetween15-25  2001 – Oysho– Lingerie –Youths(Women)  2003 – Zara home - householdclothing –Any  2008 – Uterqüe – Accessories –Agesbetween15-45 Likewise Zaramade a huge marketonapparelswiththese variousbrandswhichare ownedbyitself. All of these brandswere made inlocallyandservedtothe internationalmarket.But Zaraneedsto enter to the international marketmore thaneverbecause of globalizationetc.
  • 4.
    1. Whichtheory isthe best representative ofZara’s (Inditex’s) internationalization? Whenwe talkabout the theoriesthatusedinenteringintoforeignmarkets,Zara’model isbest suitsfor“Uppsala” model. Whichmeansif some organizationiswillingtoenterthe foreign/international market,they firstneedtotake much experience fromtheirdomestic/local marketthattheyhave beenestablished with. Andthe otherthingisthat the organization,whichishopingtobe ininternational market,it shouldstartit fromnearestcountriesandaftera sometime,itcango fora far countries. Hence Zara started its internationalmarketwiththe firstinternational store inOporto,Portugal, Zara acquirednewknowledgeandexperience thathow tobehave oninternationalmarketaccordingto newcultures/traditions. Therefore,the bestpractical strategy/theory forZara’s international marketingis,Uppsalamodel. 2. Please evaluate the competitive strategy of the three world market leaders. Whichof the three will be the future winnerwith regard to global retailingin the fashion world? Accordingto thisdescription/case study,there are three worldmarketleadersinapparel industry.Theyare,  Zara  Gap Inc.  H&M Andtheyhave theirownunique competitivestrategiestobe the topof apparel marketing/ industry.Let’stake one byone to describe whattheyhave andnot  Zara – Zara had a unique competitive advantagethatknowingwhatcustomerswant,notwhat customersshouldbuy. AlthoughZarahas a varietyof productsthat focusedonvarietyof age societies. Zara got lesstime tomanufacture a productwhile othercompetitorstake 3timesof it.  Gap Inc. – Gap Inc. was an Americanclothingretailerthatisbasedon San Francisco,USA. Its majorcompetitive advantagewasithasfive primarybrandsthatis usedinapparel marketing / industryas:  Gap Banner.  Banana Republic.  Oldnavy.  Piperlime.  Athleta
  • 5.
     H&M – Thiscompanywasestablishedin1947 andthe majoruniquenessonthiswasitonlysoldwomen clothesandaftersome time ittook advantage of sellingmen’sclothes. Major competitive advantageof thiscompanyH&Mwas itsextensive networkthatbasedonthe majorityof fashionablecountries. 3. What are the advantages and disadvantages of Zara’s (Inditex’s) multi-brandstore strategy? Hence there are 7 brandsthat is derivedbyZara,there can be many benefits,conflicts of havingvariousbrands. Some of advantagesare –  Age basedbrandswill dobetterwhenthere isahuge societyas customers.  Can earnmore profitwiththe helpof reputation.  Can earnmore salesoccasionally Some of disadvantagesare –  Cost will be higher: o Whenhavingmulti brandsundera mainbrand,that subbrands shoulduse some new / variousmaterialsratherthanusingZara’s.Therefore the production cost will be higher o Whenhavingmulti brands,theycan’tdistribute asZara.Because customers shouldn’tknowthatthose are fromZara, if theygot to know the demandfor the otherbrands will be gettinglower. o Promotioncostwill be higheraccordingtothe variousbrands.  Riskwill be higher. o Whenintroducingvariousbrands,itwill take muchtime tocreate a new customerbase,soin firstdaysthe demandand saleswill be lower. o Targetingage base will dobetterif there isa good society.
  • 6.
    4. How successfuldo you think Zara has beenin meetingthe ‘risk of cannibalization’as a consequence ofthe multi-brandstrategy? Withthe multi-brandstrategy,cannibalizationwill occurwithZarabrands. Cannibalizationmeanswhensome producerintroducesnew product,the decrease of profit/saleson olderproductsgetshigher.Withthe multi-brandstrategy,Once Zaraintroducesanew productto the marketfroma differentbrand,the olderdemandonolderproductsmaygetlower.ButZara has dealed withit.But how? WhenZara introducesa newproduct,itfocusesona specificage group. So olderproduct’s reputation/demandwill notbe muchlower.Thereforethe “Riskof cannibalization”hasbeenmanaged by Zara evenitintroducesnewproductstothe same store. 5. What are the advantages and disadvantagesof going into a joint venture with Tata inIndia? In 2009, Zara has decidedtomake a jointventure withalargestmanufacturerinIndia,TATA. Due to the willingnessof Zarato be more international,thisagreementhelpsZaraand TATA bothpartiesto gaina newbigmarketshare. As otherdeals,thisalsomakessome advantagesanddisadvantagesonthe company.Let’stake some time to see whatthe advantagesthatwill have onZara are.  As the part of thisdeal,Zara will have 51% of control while TATA hasonly49%. Thiswill helps Zara to take decisionsmore easily.  Withthe helpof TATA,Zara can earn more popularityof salesandmarket.  Zara will surelymake some large profitbecauseIndiaisthe secondlargestpopulatedcountryof the world. Like advantages,there are some disadvantagesalsolike:  Usinga jointventure makesthe Zaramore open,whichmeanstheirsecretsof marketingand/ or sales,productionsbecome more opentothe otherparties.  Most part of India’ssocietyislike tobe traditional,whichmeanseventhoughIndiahas alarger population,fashionablepeople amongthemare aloweramount.  Can’tsell modernwearslike bikinis,shorts,pantsinIndiabecause of theirtraditional opinions.  Rulesandregulationsof governmentare higherthanothercountries.  Indiagivestop place to theirownproductstherefore Zarahasa bigchallenge of sellingtheir productsin India.
  • 7.
    Confirmation Certificate Congratulations! You havesuccessfully completed the Library Plagiarism Quiz. Student Name: Wiratunga S.L.D. Student Number: 13206122 Date: 04/08/2014 THIS IS TO CERTIFY THAT (signature)……………… HAS COMPLETED THE PLAGIARISM QUIZ Remember that the confirmation certificate is a statement by you that you understand plagiarism and know how to avoid it. If you think that you do not understand plagiarism and how to avoid it after working through this tutorial, you should confer with your module coordinator, no matter what score you have obtained on the test. Please print out this page and attach a copy of the certificate to the final page in all assignments you submiton each module as part of your programme (It is your responsibility to print the certificate, complete the information, sign it, and keep a copy of it for your records)