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The	
  Digital	
  Divide	
  
Seniors	
  Face	
  
By:	
  Kristen	
  Lazaris	
  
CC0:	
  Becca	
  Clark,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/turntable-­‐top-­‐view-­‐audio-­‐equipment-­‐1109588/	
  
“Technology	
  is	
  advancing	
  at	
  an	
  
exponenOal	
  pace”	
  [1]	
  
CC0:	
  Gerd	
  Altmann	
  ,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/here-­‐and-­‐now-­‐tablet-­‐blue-­‐computer-­‐413091/	
  
CC0:	
  Stale	
  Freyer,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/casse@e-­‐obsolete-­‐chaos-­‐audio-­‐994272/	
  
A	
  so-­‐called	
  “digital	
  divide”	
  is	
  being	
  created	
  by	
  
seniors	
  65+	
  who	
  are	
  struggling	
  to	
  access	
  and	
  use	
  
digital	
  devices.	
  They	
  are	
  being	
  labeled	
  as	
  [2]:	
  
Seniors	
  65+	
  feel	
  as	
  though	
  
they	
  are	
  being	
  le[	
  
disconnected	
  from	
  the	
  
world,	
  since	
  they	
  are	
  not	
  
constantly	
  surrounded	
  by	
  
technology	
  like	
  today’s	
  
youth	
  [3]	
  
CC0:	
  Rawpixel,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/alphabets-­‐ancient-­‐author-­‐data-­‐2306479/	
  
Technology	
  needs	
  to	
  
become	
  more	
  senior-­‐
friendly	
  in	
  order	
  for	
  
them	
  to	
  learn	
  how	
  to	
  
use	
  it	
  [4]	
  
CC0:	
  Tero,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/quesOon-­‐mark-­‐why-­‐problem-­‐soluOon-­‐2123967/	
  
Technology	
  
does	
  not	
  seem	
  
"relevant"	
  to	
  
seniors,	
  so	
  they	
  
do	
  not	
  feel	
  the	
  
need	
  to	
  learn	
  
or	
  embrace	
  it	
  
[5]	
  
CC0:	
  Photorame,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/books-­‐reading-­‐knowledge-­‐read-­‐study-­‐2337525/	
  
CC0:	
  Pexels,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/bubbles-­‐ocean-­‐sea-­‐underwater-­‐water-­‐1836457/	
  
Underlying	
  Factors	
  
GeneraOonal	
  Effects	
  
CogniOve	
  Decline	
  
NegaOve	
  Actude	
  Towards	
  Technology	
  
The	
  brain	
  can	
  get	
  confused	
  when	
  reading	
  off	
  a	
  device,	
  
as	
  that	
  is	
  a	
  nonlinear	
  way	
  of	
  displaying	
  informaOon	
  [6]	
  
CC0:	
  Pete	
  Linforth,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/brain-­‐blueprint-­‐thinking-­‐analysis-­‐1845941/	
  
Seniors	
  enjoy	
  
tablets	
  and	
  e-­‐
readers,	
  as	
  they	
  
are	
  more	
  user	
  
friendly	
  and	
  assist	
  
where	
  reading	
  is	
  
difficult	
  [6]	
  
CC0:	
  xxolgaxx,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/kindle-­‐paper-­‐white-­‐book-­‐device-­‐785695/	
  
Impairments[8]	
  
Handicap	
  that	
  
prevents	
  full	
  
parOcipaOon	
  in	
  certain	
  
aspects	
  of	
  life	
  
CondiOons	
  that	
  make	
  
reading	
  difficult	
  
CC0:	
  Paul	
  Brennan,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/handicap-­‐parking-­‐sign-­‐painted-­‐2328893/	
  
For	
  people	
  65+,	
  
technology	
  is	
  
becoming	
  much	
  
more	
  common,	
  but	
  
they	
  don’t	
  feel	
  as	
  
though	
  they	
  are	
  
capable	
  of	
  learning	
  
to	
  use	
  technology	
  
on	
  their	
  own	
  [9]	
  
CC0:	
  1681551,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/desk-­‐blank-­‐wood-­‐laptop-­‐1220053/	
  
Over	
  the	
  last	
  15	
  years	
  the	
  amount	
  of	
  seniors	
  
online	
  has	
  dramaOcally	
  increased	
  [8]	
  
CC0:	
  Patrick	
  Neufelder,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/overcoming-­‐stone-­‐roll-­‐slide-­‐strong-­‐2127669/	
  
35% of	
  seniors	
  65+	
  are	
  
currently	
  online	
  [10]	
  
CC0:	
  Gerd	
  Alatmann,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/finger-­‐touch-­‐hand-­‐structure-­‐769300/	
  
7	
  in	
  10	
  seniors	
  own	
  a	
  cellphone	
  [7]	
  
CC0:	
  Open	
  ClipArt-­‐Vectors,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/adult-­‐age-­‐baby-­‐child-­‐death-­‐human-­‐2028245/	
  
90%
of	
  seniors	
  65+	
  use	
  the	
  
internet	
  only	
  for	
  email	
  
[11]	
  
CC0:	
  Open	
  Clipart-­‐Vectors,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/envelope-­‐mail-­‐white-­‐email-­‐open-­‐150686/	
  
Only	
  10%	
  of	
  seniors	
  watch	
  
videos	
  online	
  compared	
  to	
  the	
  80%	
  
of	
  youth	
  [12]	
  	
  
CC0:	
  Rudy	
  and	
  Peter	
  Ski@erians,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/film-­‐movie-­‐cinema-­‐reel-­‐retro-­‐2233661/	
  
Seniors	
  who	
  are	
  more	
  
highly	
  educated,	
  have	
  a	
  
higher	
  income,	
  and	
  are	
  
on	
  the	
  younger	
  end	
  of	
  
the	
  65+	
  range	
  use	
  the	
  
internet	
  almost	
  as	
  
much	
  as	
  the	
  general	
  
populaOon	
  [8]	
  
CC0:	
  Gerd	
  Altmann,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/dollar-­‐currency-­‐money-­‐us-­‐dollar-­‐499481/	
  
With	
  seniors	
  going	
  online,	
  it	
  allows	
  
them	
  to	
  connect	
  with	
  friends,	
  family,	
  
and	
  strangers	
  around	
  the	
  world	
  
	
  
CC0:	
  Gerd	
  Altmann,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/conOnents-­‐earth-­‐globe-­‐global-­‐695162/	
  
They	
  can	
  learn	
  about	
  what’s	
  going	
  on	
  in	
  the	
  world	
  by	
  
the	
  click	
  of	
  a	
  bu@on	
  and	
  can	
  stay	
  up	
  to	
  date	
  on	
  all	
  the	
  
latest	
  news	
  
CC0:	
  Open	
  Icons,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/update-­‐internet-­‐network-­‐so[ware-­‐97888/	
  
TECHNOLOGY IS
THE FUTURE
CC0:	
  Adrian,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/future-­‐space-­‐technology-­‐planet-­‐956144/	
  
[1]	
  Flanagan,	
  K.	
  (2013,	
  December	
  17).	
  Okay,	
  Dad,	
  what	
  does	
  the	
  bunny	
  do?:	
  Teaching	
  a	
  parent	
  to	
  text	
  is	
  like	
  
coaching	
  a	
  toddler	
  to	
  read	
  and	
  Oe	
  his	
  laces.	
  The	
  shoe	
  is	
  on	
  the	
  other	
  foot	
  now.	
  Retrieved	
  May	
  10,	
  2017,	
  
from	
  
h@ps://search-­‐proquest-­‐com.proxy.queensu.ca/docview/1811445932/fulltextPDF/9B90FB54476D4199PQ/
1?accounOd=6180	
  
	
  
[2]	
  Wu,	
  Y.	
  (2015,	
  January	
  9).	
  Bridging	
  the	
  Digital	
  Divide	
  in	
  Older	
  Adults.	
  Retrieved	
  May	
  10,	
  2017,	
  from	
  
h@ps://www-­‐ncbi-­‐nlm-­‐nih-­‐gov.proxy.queensu.ca/pmc/arOcles/PMC4296914/	
  
	
  
[3]	
  Pew	
  Research	
  Center.	
  (2014,	
  April	
  3).	
  Older	
  Adults	
  and	
  Technology	
  Use.	
  Retrieved	
  May	
  10,	
  2017,	
  from	
  
h@p://www.pewinternet.org/files/2014/04/PIP_Seniors-­‐and-­‐Tech-­‐Use_040314.pdf	
  
	
  
[4]	
  Matrix,	
  S.	
  (Director).	
  (2017,	
  May	
  1).	
  Lecture:	
  Digital	
  Literacies	
  [Video	
  file].	
  Retrieved	
  May	
  10,	
  2017,	
  from	
  
h@ps://onq.queensu.ca/d2l/le/content/117252/viewContent/934037/View	
  
	
  
[5]	
  Matrix,	
  S.	
  (2017,	
  May	
  1).	
  Module	
  01	
  Slides.	
  Retrieved	
  May	
  10,	
  2017,	
  from	
  
h@ps://onq.queensu.ca/d2l/le/content/117252/viewContent/934060/View	
  
	
  
[6]	
  Rosenwald,	
  M.	
  (2014,	
  April	
  6).	
  Serious	
  Reading	
  Takes	
  a	
  Hit	
  from	
  Online	
  Scanning	
  and	
  Skimming,	
  
Researchers	
  Say.	
  Retrieved	
  May	
  10,	
  2017,	
  from	
  h@p://go.galegroup.com.proxy.queensu.ca/ps/i.do?	
  
id=GALE%7CA364033903&v=2.1&u=queensulaw&it=r&p=AONE&sw=w&authCount=1	
  
	
  
[7]	
  Zickhur,	
  K.	
  (2012,	
  June	
  6).	
  Older	
  Adults	
  and	
  Internet	
  Use.	
  Retrieved	
  May	
  10,	
  2017,	
  from	
  
h@p://www.pewinternet.org/2012/06/06/main-­‐report-­‐15/	
  
	
  
CC0:	
  Engin	
  Akyurt,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/cloud-­‐light-­‐landscape-­‐reverse-­‐light-­‐2314091/	
  
References	
  
References	
  
[8]	
  Smith,	
  A.	
  (2014,	
  April	
  3).	
  Older	
  Adults	
  and	
  Technology	
  Use.	
  Retrieved	
  May	
  10,	
  2017,	
  from	
  
h@p://www.pewinternet.org/2014/04/03/older-­‐adults-­‐and-­‐technology-­‐use/	
  
	
  
[9]	
  Weston,	
  M.	
  (2014,	
  April	
  18).	
  Is	
  There	
  A	
  Digital	
  Divide	
  Among	
  Seniors?	
  Retrieved	
  May	
  10,	
  2017,	
  from	
  
h@ps://asourparentsage.net/2014/04/18/is-­‐there-­‐a-­‐digital-­‐divide-­‐among-­‐seniors/	
  
	
  
[10]	
  Milligan,	
  C.,	
  &	
  Passey,	
  D.	
  (2011,	
  October).	
  Aging	
  and	
  The	
  Use	
  of	
  The	
  Internet.	
  Retrieved	
  May	
  10,	
  2017,	
  
from	
  
h@ps://www.nomine@rust.org.uk/sites/default/files/NT%20SoA%20-­‐%20Ageing%20and%20the%20use
%20of%20the%20internet_0.pdf	
  
	
  
[11]	
  Veenhof,	
  B.,	
  &	
  Timusk,	
  P.	
  (2014,	
  April	
  23).	
  Online	
  AcOviOes	
  of	
  Canadian	
  Boomers	
  and	
  Seniors.	
  Retrieved	
  
May	
  11,	
  2017,	
  from	
  h@p://www.statcan.gc.ca/pub/11-­‐008-­‐x/2009002/arOcle/10910-­‐eng.htm#a1	
  
	
  
[12]	
  McKinnon,	
  M.	
  (2013,	
  February	
  13).	
  Internet	
  Mistrust	
  Causes	
  eGeneraOon	
  Gap:	
  Canadian	
  Seniors	
  vs	
  
Youth	
  .	
  Retrieved	
  June	
  3,	
  2017,	
  from	
  
h@p://canadiansinternet.com/internet-­‐mistrust-­‐causes-­‐egeneraOon-­‐gap-­‐between-­‐canadian-­‐seniors-­‐and-­‐
youth-­‐staOsOcs/	
  
	
  
	
  
CC0:	
  Engin	
  Akyurt,	
  retrieved	
  from:	
  h@ps://pixabay.com/en/cloud-­‐light-­‐landscape-­‐reverse-­‐light-­‐2314091/	
  

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The Digital Divide Seniors Face

  • 1. The  Digital  Divide   Seniors  Face   By:  Kristen  Lazaris   CC0:  Becca  Clark,  retrieved  from:  h@ps://pixabay.com/en/turntable-­‐top-­‐view-­‐audio-­‐equipment-­‐1109588/  
  • 2. “Technology  is  advancing  at  an   exponenOal  pace”  [1]   CC0:  Gerd  Altmann  ,  retrieved  from:  h@ps://pixabay.com/en/here-­‐and-­‐now-­‐tablet-­‐blue-­‐computer-­‐413091/  
  • 3. CC0:  Stale  Freyer,  retrieved  from:  h@ps://pixabay.com/en/casse@e-­‐obsolete-­‐chaos-­‐audio-­‐994272/   A  so-­‐called  “digital  divide”  is  being  created  by   seniors  65+  who  are  struggling  to  access  and  use   digital  devices.  They  are  being  labeled  as  [2]:  
  • 4. Seniors  65+  feel  as  though   they  are  being  le[   disconnected  from  the   world,  since  they  are  not   constantly  surrounded  by   technology  like  today’s   youth  [3]   CC0:  Rawpixel,  retrieved  from:  h@ps://pixabay.com/en/alphabets-­‐ancient-­‐author-­‐data-­‐2306479/  
  • 5. Technology  needs  to   become  more  senior-­‐ friendly  in  order  for   them  to  learn  how  to   use  it  [4]   CC0:  Tero,  retrieved  from:  h@ps://pixabay.com/en/quesOon-­‐mark-­‐why-­‐problem-­‐soluOon-­‐2123967/  
  • 6. Technology   does  not  seem   "relevant"  to   seniors,  so  they   do  not  feel  the   need  to  learn   or  embrace  it   [5]   CC0:  Photorame,  retrieved  from:  h@ps://pixabay.com/en/books-­‐reading-­‐knowledge-­‐read-­‐study-­‐2337525/  
  • 7. CC0:  Pexels,  retrieved  from:  h@ps://pixabay.com/en/bubbles-­‐ocean-­‐sea-­‐underwater-­‐water-­‐1836457/   Underlying  Factors   GeneraOonal  Effects   CogniOve  Decline   NegaOve  Actude  Towards  Technology  
  • 8. The  brain  can  get  confused  when  reading  off  a  device,   as  that  is  a  nonlinear  way  of  displaying  informaOon  [6]   CC0:  Pete  Linforth,  retrieved  from:  h@ps://pixabay.com/en/brain-­‐blueprint-­‐thinking-­‐analysis-­‐1845941/  
  • 9. Seniors  enjoy   tablets  and  e-­‐ readers,  as  they   are  more  user   friendly  and  assist   where  reading  is   difficult  [6]   CC0:  xxolgaxx,  retrieved  from:  h@ps://pixabay.com/en/kindle-­‐paper-­‐white-­‐book-­‐device-­‐785695/  
  • 10. Impairments[8]   Handicap  that   prevents  full   parOcipaOon  in  certain   aspects  of  life   CondiOons  that  make   reading  difficult   CC0:  Paul  Brennan,  retrieved  from:  h@ps://pixabay.com/en/handicap-­‐parking-­‐sign-­‐painted-­‐2328893/  
  • 11. For  people  65+,   technology  is   becoming  much   more  common,  but   they  don’t  feel  as   though  they  are   capable  of  learning   to  use  technology   on  their  own  [9]   CC0:  1681551,  retrieved  from:  h@ps://pixabay.com/en/desk-­‐blank-­‐wood-­‐laptop-­‐1220053/  
  • 12. Over  the  last  15  years  the  amount  of  seniors   online  has  dramaOcally  increased  [8]   CC0:  Patrick  Neufelder,  retrieved  from:  h@ps://pixabay.com/en/overcoming-­‐stone-­‐roll-­‐slide-­‐strong-­‐2127669/  
  • 13. 35% of  seniors  65+  are   currently  online  [10]   CC0:  Gerd  Alatmann,  retrieved  from:  h@ps://pixabay.com/en/finger-­‐touch-­‐hand-­‐structure-­‐769300/  
  • 14. 7  in  10  seniors  own  a  cellphone  [7]   CC0:  Open  ClipArt-­‐Vectors,  retrieved  from:  h@ps://pixabay.com/en/adult-­‐age-­‐baby-­‐child-­‐death-­‐human-­‐2028245/  
  • 15. 90% of  seniors  65+  use  the   internet  only  for  email   [11]   CC0:  Open  Clipart-­‐Vectors,  retrieved  from:  h@ps://pixabay.com/en/envelope-­‐mail-­‐white-­‐email-­‐open-­‐150686/  
  • 16. Only  10%  of  seniors  watch   videos  online  compared  to  the  80%   of  youth  [12]     CC0:  Rudy  and  Peter  Ski@erians,  retrieved  from:  h@ps://pixabay.com/en/film-­‐movie-­‐cinema-­‐reel-­‐retro-­‐2233661/  
  • 17. Seniors  who  are  more   highly  educated,  have  a   higher  income,  and  are   on  the  younger  end  of   the  65+  range  use  the   internet  almost  as   much  as  the  general   populaOon  [8]   CC0:  Gerd  Altmann,  retrieved  from:  h@ps://pixabay.com/en/dollar-­‐currency-­‐money-­‐us-­‐dollar-­‐499481/  
  • 18. With  seniors  going  online,  it  allows   them  to  connect  with  friends,  family,   and  strangers  around  the  world     CC0:  Gerd  Altmann,  retrieved  from:  h@ps://pixabay.com/en/conOnents-­‐earth-­‐globe-­‐global-­‐695162/  
  • 19. They  can  learn  about  what’s  going  on  in  the  world  by   the  click  of  a  bu@on  and  can  stay  up  to  date  on  all  the   latest  news   CC0:  Open  Icons,  retrieved  from:  h@ps://pixabay.com/en/update-­‐internet-­‐network-­‐so[ware-­‐97888/  
  • 20. TECHNOLOGY IS THE FUTURE CC0:  Adrian,  retrieved  from:  h@ps://pixabay.com/en/future-­‐space-­‐technology-­‐planet-­‐956144/  
  • 21. [1]  Flanagan,  K.  (2013,  December  17).  Okay,  Dad,  what  does  the  bunny  do?:  Teaching  a  parent  to  text  is  like   coaching  a  toddler  to  read  and  Oe  his  laces.  The  shoe  is  on  the  other  foot  now.  Retrieved  May  10,  2017,   from   h@ps://search-­‐proquest-­‐com.proxy.queensu.ca/docview/1811445932/fulltextPDF/9B90FB54476D4199PQ/ 1?accounOd=6180     [2]  Wu,  Y.  (2015,  January  9).  Bridging  the  Digital  Divide  in  Older  Adults.  Retrieved  May  10,  2017,  from   h@ps://www-­‐ncbi-­‐nlm-­‐nih-­‐gov.proxy.queensu.ca/pmc/arOcles/PMC4296914/     [3]  Pew  Research  Center.  (2014,  April  3).  Older  Adults  and  Technology  Use.  Retrieved  May  10,  2017,  from   h@p://www.pewinternet.org/files/2014/04/PIP_Seniors-­‐and-­‐Tech-­‐Use_040314.pdf     [4]  Matrix,  S.  (Director).  (2017,  May  1).  Lecture:  Digital  Literacies  [Video  file].  Retrieved  May  10,  2017,  from   h@ps://onq.queensu.ca/d2l/le/content/117252/viewContent/934037/View     [5]  Matrix,  S.  (2017,  May  1).  Module  01  Slides.  Retrieved  May  10,  2017,  from   h@ps://onq.queensu.ca/d2l/le/content/117252/viewContent/934060/View     [6]  Rosenwald,  M.  (2014,  April  6).  Serious  Reading  Takes  a  Hit  from  Online  Scanning  and  Skimming,   Researchers  Say.  Retrieved  May  10,  2017,  from  h@p://go.galegroup.com.proxy.queensu.ca/ps/i.do?   id=GALE%7CA364033903&v=2.1&u=queensulaw&it=r&p=AONE&sw=w&authCount=1     [7]  Zickhur,  K.  (2012,  June  6).  Older  Adults  and  Internet  Use.  Retrieved  May  10,  2017,  from   h@p://www.pewinternet.org/2012/06/06/main-­‐report-­‐15/     CC0:  Engin  Akyurt,  retrieved  from:  h@ps://pixabay.com/en/cloud-­‐light-­‐landscape-­‐reverse-­‐light-­‐2314091/   References  
  • 22. References   [8]  Smith,  A.  (2014,  April  3).  Older  Adults  and  Technology  Use.  Retrieved  May  10,  2017,  from   h@p://www.pewinternet.org/2014/04/03/older-­‐adults-­‐and-­‐technology-­‐use/     [9]  Weston,  M.  (2014,  April  18).  Is  There  A  Digital  Divide  Among  Seniors?  Retrieved  May  10,  2017,  from   h@ps://asourparentsage.net/2014/04/18/is-­‐there-­‐a-­‐digital-­‐divide-­‐among-­‐seniors/     [10]  Milligan,  C.,  &  Passey,  D.  (2011,  October).  Aging  and  The  Use  of  The  Internet.  Retrieved  May  10,  2017,   from   h@ps://www.nomine@rust.org.uk/sites/default/files/NT%20SoA%20-­‐%20Ageing%20and%20the%20use %20of%20the%20internet_0.pdf     [11]  Veenhof,  B.,  &  Timusk,  P.  (2014,  April  23).  Online  AcOviOes  of  Canadian  Boomers  and  Seniors.  Retrieved   May  11,  2017,  from  h@p://www.statcan.gc.ca/pub/11-­‐008-­‐x/2009002/arOcle/10910-­‐eng.htm#a1     [12]  McKinnon,  M.  (2013,  February  13).  Internet  Mistrust  Causes  eGeneraOon  Gap:  Canadian  Seniors  vs   Youth  .  Retrieved  June  3,  2017,  from   h@p://canadiansinternet.com/internet-­‐mistrust-­‐causes-­‐egeneraOon-­‐gap-­‐between-­‐canadian-­‐seniors-­‐and-­‐ youth-­‐staOsOcs/       CC0:  Engin  Akyurt,  retrieved  from:  h@ps://pixabay.com/en/cloud-­‐light-­‐landscape-­‐reverse-­‐light-­‐2314091/