Your Mom Has an iPad
               Designing for Boomers




Monday, March 21, 2011
John McRee
                       Lead User Experience Architect
                       E ectiveUI
                            @johnmcree




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
My mom doesn’t
                             have an iPad :(



 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
My big mouth




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Back in the day when...




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers ! technology




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
That sure is a clean kitchen!




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Wrong!




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Uh....




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Worldwide game console sales


                                         46%          Wii: $85 million
                                                      Xbox: $50 million
                                                      PS3: $48 million




                                               27%
                                   26%




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
US game console sales


                                       49%           Wii: $30 million
                                                     Xbox: $19 million
                                                     PS3: $12 million




                                 19%           31%




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers comprise more than
                                a third of the online
                                    population.


                                               -Forrester Research


 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Self-perception of savvy

                            100%     4%
                                     6%              6%         Newbies
                                                     7%         Intermediates
                            80%      19%                        Net Vets
                                                    21%         Super Net Vets

                            60%


                            40%
                                     71%             66%

                            20%


                             0%
                                   Boomers        Non-Boomers
                                                                -Jupiter Research


 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Social networking


                                           47% of internet users
                                   47%     ages 50-54 are using
                                           social networking sites.




                                                      26%
                                                                      26% of internet users
                                                                      aged 65+ are using
                                                                      social networking sites.



                                                                            -Flowtown.com


 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Percentage using social networking by age
                            100
                                                                               18-29
                                                                               30-49
                                                                               50-64
                            80                                  83
                                                                        86     65+
                                                        76
                                                73
                                        67
                            60
                                                                        61
                                                                58

                                                        48              47
                            40

                                                36              36


                            20          25              25              26
                                                                22
                                  16            16
                                  12                    13
                                        11
                                   7     7
                             0     5            4
                              09/05    05/05   11/08   04/09   12/09   05/10

                                                                                -Flowtown.com


 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
% growth of adults who update their status 2009-2010


                                                                    100%
                                                             88%




                                 33%
                                                    27%
                                            13%
                               All adults   18-29   30-49   50-64   65+
                                                                           -Flowtown.com




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
There’s $ in this




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers spend the
                                 MOST
                                on tech

                                            -AdAge.com




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Close to 80 million Americans
                            controlling 50 percent of the
                               country’s discretionary
                                      spending.

                                                 -Forrester Research




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomer women spend
                            more money in all channels
                            than women from all other
                                  generations.

                                                -Forrester Research




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Outspent younger adults by
                                $1 trillion in 2010


                                                -Forrester Research




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
So, who are Boomers anyway?




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
© 2011 EffectiveUI, Inc.

Monday, March 21, 2011
© 2011 EffectiveUI, Inc.

Monday, March 21, 2011
© 2011 EffectiveUI, Inc.

Monday, March 21, 2011
The oldest members of the
                            Baby Boom generation turn 65
                                     this year.



 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Too young to have any personal memory of World
                       War II, but old enough to remember the postwar
                       American High.




                                                          -Strauss and Howe




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
79 million Baby Boomers
                             26% of the population




                                                      -US Census Bureau




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
© 2011 EffectiveUI, Inc.

Monday, March 21, 2011
© 2011 EffectiveUI, Inc.

Monday, March 21, 2011
How to design for Boomers?




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Don’t




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Design for goals and
                            behaviors, aptitude and
                                   attitude,
                                not generation



 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
There are patterns to
                                 consider...



 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers and Technology
                       An Extended Conversation

                            Boomers...
                            •   Like to learn new technologies and share their knowledge
                            •   Want technology to be safer
                            •   Want technology to be easier to use
                            •   See technology as a tool
                            •   Expect technology to adapt to them




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers like to learn new
                            technologies and share their
                                    knowledge.



 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Like to learn new technologies and share their knowledge

                       The Kickass Curve                              -http://headrush.typepad.com/




                            “I’m kicking ass!”
                                                                                             Passion Threshold
                  Ability




                                                   d




                                                                            d
                                                    o




                                                                           Ba
                                                 Go




                            “I don’t suck.”
                                                                                             Suck Threshold



                                                          Time


 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Like to learn new technologies and share their knowledge

                       Obvious and e cient




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Like to learn new technologies and share their knowledge

                       Obvious and e cient




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Like to learn new technologies and share their knowledge

                       Obvious and e cient




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers want technology to
                                    be safer.



 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Want technology to be safer

                       Feedback




                                                     Vs.   ...




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Want technology to be safer

                       Feedback




                                                             Vs.          ...


                                                     Vs.
                                           Submit    Only press Submit once.




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Want technology to be safer

                       Retraceable steps

                                                             Pagination
                                                         !   "   #   $   %       &     '



                                         ()*+,-./    !   &&& "   #   $       %       &&& "'          0*12




                                                         Breadcrumbs
                                            %&'()*#(+#*#(,   !"#$    !"#$        !"#$         !"#$




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Want technology to be safer

                       Strong visual design




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers want technology to
                                be easier to use.




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Want technology to be easier to use

                       Consistent navigation and behavior
                        !"#$%&'(       )$%&'(       !"#$%&'(   !"#$%&'(   !"#$%&'(

                            !"#$%&'(   !"#$%&'(    !"#$%&'(    !"#$%&'(   !"#$%&'(   !"#$%&'(




                                                                                                '(%)
                        )#*+'&,"
                                                                                                !"#$%&
                        -+'&,"                    !"#$%&'"(
                                                                                                !"#$%&
                        )#*+'&,"                  !"#$%&'"(
                                                                                                   !"#$%&
                        )#*+'&,"                  !"#$%&'"(
                                                                                                         '(%)
                        )#*+'&,"
                                                                                                         '(%)

                                                                                                   !"#$%&

                                                                                                   !"#$%&

                                                                                                !"#$%&

                                                                                                !"#$%&

                                                                                                   '(%)

                                                                                                   '(%)




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Want technology to be easier to use

                       Consistent nomenclature



                                                       !"#$%&   ./01,2


                                                        '(      3/14


                                                        )*       5"%&


                                                        +,-      67%&




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Want technology to be easier to use

                       Choose your horse




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers see technology
                                  as a tool.




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
© 2011 EffectiveUI, Inc.

Monday, March 21, 2011
© 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers expect technology
                                to adapt to them.




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Expect technology to adapt to them

                       Augmented reality...




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Expect technology to adapt to them

                       Has to be useful




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Accessibility




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Accessibility

                       Workforce with signi cant disability: 18-65



                                            20%




                                                                -US Census Bureau


 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Accessibility

                       Workforce with signi cant disability: Nearing Retirement




                                           42%




                                                                -US Census Bureau


 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Accessibility

                       Workforce bene ting from accessibility tech




                                           60%




                                                               -Forrester Research


 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
“Disability” is a HUGE turn-o




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Accessibility

                       Limit on-click events




                                       !"##$%&'(%)   !"




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Accessibility

                       External labels on forms

                       Do this:
                            !"#$                  %#"&'




                       Not this:

                            !"#$                   %#"&'




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Accessibility

                       Meaningful links

                       !"#$"%                                                !"#$"%
                      &'%"()*+,-()$'.'%),*/)#("/0)1'2,"1/"/-%)#$*+*,*1*23)   &'%"()*+,-()$'.'%),*/)#("/0)1'2,"1/"/-%)#$*+*,*1*23)
                      ".*/0),"$)$')"*-,('$)/"(+'%)*21*$*$-2/)-/).#4'%")"/)   ".*/0),"$)$')"*-,('$)/"(+'%)*21*$*$-2/)-/).#4'%")"/)
                      $'.'%")(#32#)#.*5-#6)7/)"2*()#$)(*2*()8"2*#(0)5-*,)    $'.'%")(#32#)#.*5-#6)7/)"2*()#$)(*2*()8"2*#(0)5-*,)
                      2',/%-$)"9"%1*/#/*'2)-..#(1').#4'%*,6                  2',/%-$)"9"%1*/#/*'2)-..#(1').#4'%*,6
                       !"#$%&'($"                                            !"#$%&'($"




                       !"#$"%                                                !"#$"%
                      &'%"()*+,-()$'.'%),*/)#("/0)1'2,"1/"/-%)#$*+*,*1*23)   &'%"()*+,-()$'.'%),*/)#("/0)1'2,"1/"/-%)#$*+*,*1*23)
                      ".*/0),"$)$')"*-,('$)/"(+'%)*21*$*$-2/)-/).#4'%")"/)   ".*/0),"$)$')"*-,('$)/"(+'%)*21*$*$-2/)-/).#4'%")"/)
                      $'.'%")(#32#)#.*5-#6)7/)"2*()#$)(*2*()8"2*#(0)5-*,)    $'.'%")(#32#)#.*5-#6)7/)"2*()#$)(*2*()8"2*#(0)5-*,)
                      2',/%-$)"9"%1*/#/*'2)-..#(1').#4'%*,6                  2',/%-$)"9"%1*/#/*'2)-..#(1').#4'%*,6
                       !"#$%&'($"                                            !"#$%&'($"




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Accessibility

                       Watch contrast




                                        !"#$%&'()$




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers ! technology




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Boomers want to learn and
                             share safe, easy to use
                                 technology...



 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
...as long as they see it as
                                a tool that’s that will
                                 enhance their life.



 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
Design for goals and
                            behaviors, aptitude and
                                   attitude,
                                not generation



 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011
John McRee
                       Lead User Experience Architect
                       E ectiveUI
                            @johnmcree




 © 2011 EffectiveUI, Inc.

Monday, March 21, 2011

Your Mom Has an iPad

  • 1.
    Your Mom Hasan iPad Designing for Boomers Monday, March 21, 2011
  • 2.
    John McRee Lead User Experience Architect E ectiveUI @johnmcree © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 3.
    My mom doesn’t have an iPad :( © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 4.
    My big mouth © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 5.
    Back in theday when... © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 6.
    Boomers ! technology © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 7.
    That sure isa clean kitchen! © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 8.
    Wrong! © 2011EffectiveUI, Inc. Monday, March 21, 2011
  • 9.
    Uh.... © 2011EffectiveUI, Inc. Monday, March 21, 2011
  • 10.
    Worldwide game consolesales 46% Wii: $85 million Xbox: $50 million PS3: $48 million 27% 26% © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 11.
    US game consolesales 49% Wii: $30 million Xbox: $19 million PS3: $12 million 19% 31% © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 12.
    Boomers comprise morethan a third of the online population. -Forrester Research © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 13.
    Self-perception of savvy 100% 4% 6% 6% Newbies 7% Intermediates 80% 19% Net Vets 21% Super Net Vets 60% 40% 71% 66% 20% 0% Boomers Non-Boomers -Jupiter Research © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 14.
    Social networking 47% of internet users 47% ages 50-54 are using social networking sites. 26% 26% of internet users aged 65+ are using social networking sites. -Flowtown.com © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 15.
    Percentage using socialnetworking by age 100 18-29 30-49 50-64 80 83 86 65+ 76 73 67 60 61 58 48 47 40 36 36 20 25 25 26 22 16 16 12 13 11 7 7 0 5 4 09/05 05/05 11/08 04/09 12/09 05/10 -Flowtown.com © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 16.
    % growth ofadults who update their status 2009-2010 100% 88% 33% 27% 13% All adults 18-29 30-49 50-64 65+ -Flowtown.com © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 17.
    There’s $ inthis © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 18.
    Boomers spend the MOST on tech -AdAge.com © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 19.
    Close to 80million Americans controlling 50 percent of the country’s discretionary spending. -Forrester Research © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 20.
    Boomer women spend more money in all channels than women from all other generations. -Forrester Research © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 21.
    Outspent younger adultsby $1 trillion in 2010 -Forrester Research © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 22.
    So, who areBoomers anyway? © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 23.
    © 2011 EffectiveUI,Inc. Monday, March 21, 2011
  • 24.
    © 2011 EffectiveUI,Inc. Monday, March 21, 2011
  • 25.
    © 2011 EffectiveUI,Inc. Monday, March 21, 2011
  • 26.
    The oldest membersof the Baby Boom generation turn 65 this year. © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 27.
    Too young tohave any personal memory of World War II, but old enough to remember the postwar American High. -Strauss and Howe © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 28.
    79 million BabyBoomers 26% of the population -US Census Bureau © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 29.
    © 2011 EffectiveUI,Inc. Monday, March 21, 2011
  • 30.
    © 2011 EffectiveUI,Inc. Monday, March 21, 2011
  • 31.
    How to designfor Boomers? © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 32.
    Don’t © 2011EffectiveUI, Inc. Monday, March 21, 2011
  • 33.
    Design for goalsand behaviors, aptitude and attitude, not generation © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 34.
    There are patternsto consider... © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 35.
    Boomers and Technology An Extended Conversation Boomers... • Like to learn new technologies and share their knowledge • Want technology to be safer • Want technology to be easier to use • See technology as a tool • Expect technology to adapt to them © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 36.
    Boomers like tolearn new technologies and share their knowledge. © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 37.
    Like to learnnew technologies and share their knowledge The Kickass Curve -http://headrush.typepad.com/ “I’m kicking ass!” Passion Threshold Ability d d o Ba Go “I don’t suck.” Suck Threshold Time © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 38.
    Like to learnnew technologies and share their knowledge Obvious and e cient © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 39.
    Like to learnnew technologies and share their knowledge Obvious and e cient © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 40.
    Like to learnnew technologies and share their knowledge Obvious and e cient © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 41.
    Boomers want technologyto be safer. © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 42.
    Want technology tobe safer Feedback Vs. ... © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 43.
    Want technology tobe safer Feedback Vs. ... Vs. Submit Only press Submit once. © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 44.
    Want technology tobe safer Retraceable steps Pagination ! " # $ % & ' ()*+,-./ ! &&& " # $ % &&& "' 0*12 Breadcrumbs %&'()*#(+#*#(, !"#$ !"#$ !"#$ !"#$ © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 45.
    Want technology tobe safer Strong visual design © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 46.
    Boomers want technologyto be easier to use. © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 47.
    Want technology tobe easier to use Consistent navigation and behavior !"#$%&'( )$%&'( !"#$%&'( !"#$%&'( !"#$%&'( !"#$%&'( !"#$%&'( !"#$%&'( !"#$%&'( !"#$%&'( !"#$%&'( '(%) )#*+'&," !"#$%& -+'&," !"#$%&'"( !"#$%& )#*+'&," !"#$%&'"( !"#$%& )#*+'&," !"#$%&'"( '(%) )#*+'&," '(%) !"#$%& !"#$%& !"#$%& !"#$%& '(%) '(%) © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 48.
    Want technology tobe easier to use Consistent nomenclature !"#$%& ./01,2 '( 3/14 )* 5"%& +,- 67%& © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 49.
    Want technology tobe easier to use Choose your horse © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 50.
    Boomers see technology as a tool. © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 51.
    © 2011 EffectiveUI,Inc. Monday, March 21, 2011
  • 52.
    © 2011 EffectiveUI,Inc. Monday, March 21, 2011
  • 53.
    Boomers expect technology to adapt to them. © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 54.
    Expect technology toadapt to them Augmented reality... © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 55.
    Expect technology toadapt to them Has to be useful © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 56.
    Accessibility © 2011EffectiveUI, Inc. Monday, March 21, 2011
  • 57.
    Accessibility Workforce with signi cant disability: 18-65 20% -US Census Bureau © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 58.
    Accessibility Workforce with signi cant disability: Nearing Retirement 42% -US Census Bureau © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 59.
    Accessibility Workforce bene ting from accessibility tech 60% -Forrester Research © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 60.
    “Disability” is aHUGE turn-o © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 61.
    Accessibility Limit on-click events !"##$%&'(%) !" © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 62.
    Accessibility External labels on forms Do this: !"#$ %#"&' Not this: !"#$ %#"&' © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 63.
    Accessibility Meaningful links !"#$"% !"#$"% &'%"()*+,-()$'.'%),*/)#("/0)1'2,"1/"/-%)#$*+*,*1*23) &'%"()*+,-()$'.'%),*/)#("/0)1'2,"1/"/-%)#$*+*,*1*23) ".*/0),"$)$')"*-,('$)/"(+'%)*21*$*$-2/)-/).#4'%")"/) ".*/0),"$)$')"*-,('$)/"(+'%)*21*$*$-2/)-/).#4'%")"/) $'.'%")(#32#)#.*5-#6)7/)"2*()#$)(*2*()8"2*#(0)5-*,) $'.'%")(#32#)#.*5-#6)7/)"2*()#$)(*2*()8"2*#(0)5-*,) 2',/%-$)"9"%1*/#/*'2)-..#(1').#4'%*,6 2',/%-$)"9"%1*/#/*'2)-..#(1').#4'%*,6 !"#$%&'($" !"#$%&'($" !"#$"% !"#$"% &'%"()*+,-()$'.'%),*/)#("/0)1'2,"1/"/-%)#$*+*,*1*23) &'%"()*+,-()$'.'%),*/)#("/0)1'2,"1/"/-%)#$*+*,*1*23) ".*/0),"$)$')"*-,('$)/"(+'%)*21*$*$-2/)-/).#4'%")"/) ".*/0),"$)$')"*-,('$)/"(+'%)*21*$*$-2/)-/).#4'%")"/) $'.'%")(#32#)#.*5-#6)7/)"2*()#$)(*2*()8"2*#(0)5-*,) $'.'%")(#32#)#.*5-#6)7/)"2*()#$)(*2*()8"2*#(0)5-*,) 2',/%-$)"9"%1*/#/*'2)-..#(1').#4'%*,6 2',/%-$)"9"%1*/#/*'2)-..#(1').#4'%*,6 !"#$%&'($" !"#$%&'($" © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 64.
    Accessibility Watch contrast !"#$%&'()$ © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 65.
    Boomers ! technology © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 66.
    Boomers want tolearn and share safe, easy to use technology... © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 67.
    ...as long asthey see it as a tool that’s that will enhance their life. © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 68.
    Design for goalsand behaviors, aptitude and attitude, not generation © 2011 EffectiveUI, Inc. Monday, March 21, 2011
  • 69.
    John McRee Lead User Experience Architect E ectiveUI @johnmcree © 2011 EffectiveUI, Inc. Monday, March 21, 2011