YOUNG MARKETERS ELITE PROGRAM – SEASON 3
[Assignment 20.1]
Đức Hiệp + Ngọc Khánh + Phúc Hậu + Trường Liêm
4. FEATURE ARTICLES
500–2,000 words, are
published in magazines, be
credited to an organization.
Discuss technical or
business developments in an
industry, share the results of
research…
Allow companies to
demonstrate their expertise
and professional leadership
1. EDITORIAL
an expression of opinion using
text and images in a
publication to make an article,
feature, story or short piece.
Written by the editor of
newspaper, companies can
not edit the content
2. TESTIMONIAL
Written recommendation from a celebrity or
satisfied consumer affirming the performance,
quality or value of product/service
3. ADVERTORIALS
is a paid-for feature that has
the 'look and feel' of an
editorial.
The article will have the words
'promotion' or 'advertorial' at
the top of the page.
The primary purpose is to
promote products and
services.
5. WEBSITE
Is a digital tool that provides information about
the organization and promote the product or
building brand image.
6. INFLUENCERS/KOLS
Someone who carries influence over others in their
purchasing decisions. Now we’re seeing it’s not just
celebrities, but everyday social media user who
influences others.
30 POPULAR PR TACTICS
Strategy- a plan designed to achieve a particular long term aim
Tactics – it is a skillful device or method used to implement a strategy
10. FORUM SEEDING
Putting seeds on the forums,
on the blog-sphere…with the
aim to spread the client’s
business through word of
mouth, get feedback…
Create a public opinion, a
tendency, even pose a big
influence on consumers’
intention.
7. TV REALITY TELEVISION
A genre of TV program that
documents supposedly
unscripted real-life situations.
Often features an otherwise
unknown cast of individuals
who are typically not
professional actors, although in
some shows celebrities may
participate
8. PRESS RELEASES
are concise, written documents announcing
current, newsworthy topics that are distributed to
print, television, or radio outlets.
9. NEWS FEATURES
when a complete story is reported by the media, which
thoroughly views issues from all angles.
The stories are based on facts and truth and not
rumors and speculations
11. A VIRAL VIDEO
is spread rapidly through online sharing.
Can receive millions of views as they are shared
on social media sites, reposted to blogs, sent in
emails and so on.
30 POPULAR PR TACTICS
12. LEAFLET
a small flat or folded sheet
of printed matter, as an
advertisement or notice,
usually intended for free
distribution
16. SEO/SEM
involves the promotion of websites by increasing their
visibility in search engine results pages (SERPs)
primarily through paid advertising.
13. COVER STORY
A story in a magazine whose subject matter appears on
its front cover
14. SPECIAL COLUMN
A column is a recurring piece or article in a
newspaper or other publication, where a writer
expresses his/her own opinion in few columns
allotted to him by the newspaper organisation
15. TV INFOMERCIAL
A short or regular-length
television program that
combines information
presentation with an
integrated suggestion to
buy a particular product or
service
17. PHOTO ESSAY
a set or series of photos that are made to create
series of emotions in the viewer. A photo essay will
often show pictures in deep emotional stages.
18. SPONSORSHIP
Is directed to public works to develop and promote the
image of the business, attracted the public's goodwill by
putting money into a program/​​event performed by other
organizations .
30 POPULAR PR TACTICS
22. EDITORS' CHOICE
Editors enrich their journal articles by writing a
recommendation illustrating why they have given these
articles exclusivity.
19. PRESS CONFERENCE
A media event in which newsmakers invite journalists to
hear them speak and, most often, ask questions. A joint
press conference instead is held between two or more
talking sides.
20. VIDEO
To communicate messages with emotion through
visuals. Good for town meetings, new employee
education, fundraising projects, special events, etc.
21. SPEAKING ENGAGEMENT
A talking to reach a target audience, establish the
speaker as an expert and build credibility for the
speaker and the hospital.
30 POPULAR PR TACTICS
24. POSTCARDS
Generally are addressed to individuals , usually by
name, include brief message. It may replace other
tactics because it’s possible to obtain a mailing lists
of members of the key publics .
Organizations use it to drive traffic to their websites
23. CATALOG
are books or brochures aimed at consumer
publics, generally with an inventory of items
available for purchase
25. MEMORANDUM/MEMO
a brief written message
addressed to an individuals
or to a group of people.
Memos are good PR vehicle
for communicating with
colleagues, media
gatekeepers or members of
key publics
26. LEETER
A form letter addressed to
individuals. Marketing
letters are direct-mail
pieces sent by businesses
for advertising purposes
30 POPULAR PR TACTICS
27. RADIO
One of the benefits of radio is its mobility – a positive
quality in that it can travel with people
28. NEWSLETTER
To regularly update a variety
of target audiences about
the happenings at company.
Good way to establish and
maintain community support
for the hcompany and
services.
29. IN-HOUSE
MAGAZINE
I
s produced by
organization for its
employees and that
usually deals with subjects
relating to the organization
30. BOOK
When a brand becomes really famous or iconic, they
aim to expand and maintain their brand love, Books
which produced by this brand can be a good tactic for
PR
What are the essential metrics to evaluate PR campaign?
Share of voice.
Share of voice is the percentage of media coverage and conversations about your brand, compared
against those of your competitors. By analyzing your share of voice you can gain the necessary insights to
help make more informed ROI evaluations and strategic planning decisions. SOV can be measured by
Quantitative - the number of times your company was mentioned as a % of total industry mentions
Outputs, Outtakes, Outcomes
- Outputs is the total number of stories, articles or mentions in the media, the number of impressions, or the
number of website visitors
- Outtakes are the extent to which the audience understands, comprehends, recalls & retains the
messaging. Analysis of media coverage, online tracking of comments, and feedback & engagement with
audiences, are all ways that PR outtakes can be effectively measured
- Outcomes are the extent to which PR has changed audience awareness, opinion & behaviour. PR
outcomes may be an increase in sales, brand loyalty, and/or changes in public opinion & behaviour
Percentage of conversations with one or more key messages.
The PR campaign’s message might be an initiative, campaign, new product or an actual message. But
regardless of how you define “message” track the percentage of items that contain a key message.
Media, blogger, and influencer scoring.
Different campaigns have different goals, so it’s important to assign value for every campaign. Consider the
direct influence on your consumer, reach or circulation, and the ability to drive leads.
Net increase in share of desirable media coverage.
Measure all conversations about your brand, products, or organization and rate them either desirable or
undesirable. How many of the target audience would see the coverage & the quality of these audiences.
Was the coverage positive, negative or neutral?
What are the essential metrics to evaluate PR campaign?
A STUNT is something interesting that is done in
order to attract attention and get publicity for the
person or company responsible for it
A PR STUNT (or Publicity stunt) is a planned event by
marketers to gain exposure and public’s attention for
a company, a person or a brand/product. PR stunt
should be able to create talkability
WHAT IS A PR STUNT?
!!! PR stunt may have bad side effects so
you need to manage it !!!
HOW TO CREATE A PR STUNT
Tap in censored business
Arouse a controversy
Break the rule
Using influencers
Employ new technology
Leverage marketing message in various channels
Create creditable and meaningful messages
Interact with the audience
Create emotional bonding with brand
Discover an inconvenient truthBEVERAGE
FOR
THOUGHT
Try these
UBERMOVE
Place: Ho Chi Minh city
Objective: Promote for Biti’s Hunter, refresh Biti’s to consumers
and build brand love for UBER
Brand:
Time: April Fool’s Day 2016
Description:
Before April Fool’s Day, a clip was aired on Facebook, announcing
that a brand new product with the coperation of Biti’s and Uber
was going to be released, which turned out to be a funny prank.
Specifically, on this day, if the people using Uber service with
hash tag #Ubermove, they would have a chance to receive a
surprising gift from Biti’s, that is a pair of Biti’s Hunter and the
service of papercar. The key message is “let’s make the traffic
less busy, the city greener and your health better by walking with
the super light Biti’s Hunter.
Result:
A lot of people shared the video, which earned over 200k views
on Facebook
Many participate in the campaign and share their gift
Insight:
People are becoming too much dependent on convenient
service such as Uber or Grab, making them lazy and less willing
to walk in a pair of shoes. This is partly because their shoes is
not light enough.
#1
WORLD’S TOUGHEST JOB
Place: Online
Objective: Promote Greeting cards for Mother’s Day 2014
Brand:
Time: Mother’s Day 2014
Description: They created a FAKE job with the title “Director
of operations” and post it online and in newspapers and held
a real interview. The requirements are simply brutal with no
rewards such as working 365 days a year and 24/7 without
break or vacation. 24 people inquired and interviewed via
webcam were overwhelmed with emotion to find out the job
was actually MOMs.
Result:
The clip itself gained 26 million views on Youtube
American Greetings' Cardstore’s orders increased by 20%
The campaign won Grand Effie and four Gold awards
A lot of people share the videos and high earned media
Insight:
Most people tend to take Mom’s efforts for granted and are
not very willing to show their love even on Mother’s Day. Thus
when it is illustrated by numbers, in the form of a job, it came
to them as a shock.
#2
Samsung might have had an inkling - the
brand paid a reported $20 million to get the
Oscars host to stage the selfie.
The picture, taken by actor Bradley Cooper and
featuring Meryl Streep, Jennifer Lawrence, Brad
Pitt, and Kevin Spacey,
ELLEN’S OSCAR SELFIE
Place: Academy Award 2014
Objective: Promote for Samsung Galaxy Note 3
Brand:
Time: Academy Award 2014
Description:
Result: was retweeted on Tweeter more than 2
million times before the ceremony ended; 32.8
million people saw it, making it the most
retweeted photo in the world
Insight: People just feel excited to see their idols
and celebrities (real-time as they are watching the
live show) having fun doing things like them - selfie
#3
Thank you.

Young Marketers Elite 3_Assignment 20.1 - PR

  • 1.
    YOUNG MARKETERS ELITEPROGRAM – SEASON 3 [Assignment 20.1] Đức Hiệp + Ngọc Khánh + Phúc Hậu + Trường Liêm
  • 2.
    4. FEATURE ARTICLES 500–2,000words, are published in magazines, be credited to an organization. Discuss technical or business developments in an industry, share the results of research… Allow companies to demonstrate their expertise and professional leadership 1. EDITORIAL an expression of opinion using text and images in a publication to make an article, feature, story or short piece. Written by the editor of newspaper, companies can not edit the content 2. TESTIMONIAL Written recommendation from a celebrity or satisfied consumer affirming the performance, quality or value of product/service 3. ADVERTORIALS is a paid-for feature that has the 'look and feel' of an editorial. The article will have the words 'promotion' or 'advertorial' at the top of the page. The primary purpose is to promote products and services. 5. WEBSITE Is a digital tool that provides information about the organization and promote the product or building brand image. 6. INFLUENCERS/KOLS Someone who carries influence over others in their purchasing decisions. Now we’re seeing it’s not just celebrities, but everyday social media user who influences others. 30 POPULAR PR TACTICS Strategy- a plan designed to achieve a particular long term aim Tactics – it is a skillful device or method used to implement a strategy
  • 3.
    10. FORUM SEEDING Puttingseeds on the forums, on the blog-sphere…with the aim to spread the client’s business through word of mouth, get feedback… Create a public opinion, a tendency, even pose a big influence on consumers’ intention. 7. TV REALITY TELEVISION A genre of TV program that documents supposedly unscripted real-life situations. Often features an otherwise unknown cast of individuals who are typically not professional actors, although in some shows celebrities may participate 8. PRESS RELEASES are concise, written documents announcing current, newsworthy topics that are distributed to print, television, or radio outlets. 9. NEWS FEATURES when a complete story is reported by the media, which thoroughly views issues from all angles. The stories are based on facts and truth and not rumors and speculations 11. A VIRAL VIDEO is spread rapidly through online sharing. Can receive millions of views as they are shared on social media sites, reposted to blogs, sent in emails and so on. 30 POPULAR PR TACTICS 12. LEAFLET a small flat or folded sheet of printed matter, as an advertisement or notice, usually intended for free distribution
  • 4.
    16. SEO/SEM involves thepromotion of websites by increasing their visibility in search engine results pages (SERPs) primarily through paid advertising. 13. COVER STORY A story in a magazine whose subject matter appears on its front cover 14. SPECIAL COLUMN A column is a recurring piece or article in a newspaper or other publication, where a writer expresses his/her own opinion in few columns allotted to him by the newspaper organisation 15. TV INFOMERCIAL A short or regular-length television program that combines information presentation with an integrated suggestion to buy a particular product or service 17. PHOTO ESSAY a set or series of photos that are made to create series of emotions in the viewer. A photo essay will often show pictures in deep emotional stages. 18. SPONSORSHIP Is directed to public works to develop and promote the image of the business, attracted the public's goodwill by putting money into a program/​​event performed by other organizations . 30 POPULAR PR TACTICS
  • 5.
    22. EDITORS' CHOICE Editorsenrich their journal articles by writing a recommendation illustrating why they have given these articles exclusivity. 19. PRESS CONFERENCE A media event in which newsmakers invite journalists to hear them speak and, most often, ask questions. A joint press conference instead is held between two or more talking sides. 20. VIDEO To communicate messages with emotion through visuals. Good for town meetings, new employee education, fundraising projects, special events, etc. 21. SPEAKING ENGAGEMENT A talking to reach a target audience, establish the speaker as an expert and build credibility for the speaker and the hospital. 30 POPULAR PR TACTICS 24. POSTCARDS Generally are addressed to individuals , usually by name, include brief message. It may replace other tactics because it’s possible to obtain a mailing lists of members of the key publics . Organizations use it to drive traffic to their websites 23. CATALOG are books or brochures aimed at consumer publics, generally with an inventory of items available for purchase
  • 6.
    25. MEMORANDUM/MEMO a briefwritten message addressed to an individuals or to a group of people. Memos are good PR vehicle for communicating with colleagues, media gatekeepers or members of key publics 26. LEETER A form letter addressed to individuals. Marketing letters are direct-mail pieces sent by businesses for advertising purposes 30 POPULAR PR TACTICS 27. RADIO One of the benefits of radio is its mobility – a positive quality in that it can travel with people 28. NEWSLETTER To regularly update a variety of target audiences about the happenings at company. Good way to establish and maintain community support for the hcompany and services. 29. IN-HOUSE MAGAZINE I s produced by organization for its employees and that usually deals with subjects relating to the organization 30. BOOK When a brand becomes really famous or iconic, they aim to expand and maintain their brand love, Books which produced by this brand can be a good tactic for PR
  • 7.
    What are theessential metrics to evaluate PR campaign? Share of voice. Share of voice is the percentage of media coverage and conversations about your brand, compared against those of your competitors. By analyzing your share of voice you can gain the necessary insights to help make more informed ROI evaluations and strategic planning decisions. SOV can be measured by Quantitative - the number of times your company was mentioned as a % of total industry mentions Outputs, Outtakes, Outcomes - Outputs is the total number of stories, articles or mentions in the media, the number of impressions, or the number of website visitors - Outtakes are the extent to which the audience understands, comprehends, recalls & retains the messaging. Analysis of media coverage, online tracking of comments, and feedback & engagement with audiences, are all ways that PR outtakes can be effectively measured - Outcomes are the extent to which PR has changed audience awareness, opinion & behaviour. PR outcomes may be an increase in sales, brand loyalty, and/or changes in public opinion & behaviour
  • 8.
    Percentage of conversationswith one or more key messages. The PR campaign’s message might be an initiative, campaign, new product or an actual message. But regardless of how you define “message” track the percentage of items that contain a key message. Media, blogger, and influencer scoring. Different campaigns have different goals, so it’s important to assign value for every campaign. Consider the direct influence on your consumer, reach or circulation, and the ability to drive leads. Net increase in share of desirable media coverage. Measure all conversations about your brand, products, or organization and rate them either desirable or undesirable. How many of the target audience would see the coverage & the quality of these audiences. Was the coverage positive, negative or neutral? What are the essential metrics to evaluate PR campaign?
  • 9.
    A STUNT issomething interesting that is done in order to attract attention and get publicity for the person or company responsible for it A PR STUNT (or Publicity stunt) is a planned event by marketers to gain exposure and public’s attention for a company, a person or a brand/product. PR stunt should be able to create talkability WHAT IS A PR STUNT? !!! PR stunt may have bad side effects so you need to manage it !!!
  • 10.
    HOW TO CREATEA PR STUNT Tap in censored business Arouse a controversy Break the rule Using influencers Employ new technology Leverage marketing message in various channels Create creditable and meaningful messages Interact with the audience Create emotional bonding with brand Discover an inconvenient truthBEVERAGE FOR THOUGHT Try these
  • 11.
    UBERMOVE Place: Ho ChiMinh city Objective: Promote for Biti’s Hunter, refresh Biti’s to consumers and build brand love for UBER Brand: Time: April Fool’s Day 2016 Description: Before April Fool’s Day, a clip was aired on Facebook, announcing that a brand new product with the coperation of Biti’s and Uber was going to be released, which turned out to be a funny prank. Specifically, on this day, if the people using Uber service with hash tag #Ubermove, they would have a chance to receive a surprising gift from Biti’s, that is a pair of Biti’s Hunter and the service of papercar. The key message is “let’s make the traffic less busy, the city greener and your health better by walking with the super light Biti’s Hunter. Result: A lot of people shared the video, which earned over 200k views on Facebook Many participate in the campaign and share their gift Insight: People are becoming too much dependent on convenient service such as Uber or Grab, making them lazy and less willing to walk in a pair of shoes. This is partly because their shoes is not light enough. #1
  • 12.
    WORLD’S TOUGHEST JOB Place:Online Objective: Promote Greeting cards for Mother’s Day 2014 Brand: Time: Mother’s Day 2014 Description: They created a FAKE job with the title “Director of operations” and post it online and in newspapers and held a real interview. The requirements are simply brutal with no rewards such as working 365 days a year and 24/7 without break or vacation. 24 people inquired and interviewed via webcam were overwhelmed with emotion to find out the job was actually MOMs. Result: The clip itself gained 26 million views on Youtube American Greetings' Cardstore’s orders increased by 20% The campaign won Grand Effie and four Gold awards A lot of people share the videos and high earned media Insight: Most people tend to take Mom’s efforts for granted and are not very willing to show their love even on Mother’s Day. Thus when it is illustrated by numbers, in the form of a job, it came to them as a shock. #2
  • 13.
    Samsung might havehad an inkling - the brand paid a reported $20 million to get the Oscars host to stage the selfie. The picture, taken by actor Bradley Cooper and featuring Meryl Streep, Jennifer Lawrence, Brad Pitt, and Kevin Spacey, ELLEN’S OSCAR SELFIE Place: Academy Award 2014 Objective: Promote for Samsung Galaxy Note 3 Brand: Time: Academy Award 2014 Description: Result: was retweeted on Tweeter more than 2 million times before the ceremony ended; 32.8 million people saw it, making it the most retweeted photo in the world Insight: People just feel excited to see their idols and celebrities (real-time as they are watching the live show) having fun doing things like them - selfie #3
  • 14.