Toyota’s corporate image and reputation for being a quality conscious firm is being adversely affected by recent recalls.
This paper was written to suggest ways that Toyota can prevent future recalls and protect their reputation for quality.
Toyota Corporation developed the lean production concept that made it an industry leader in area of productivity and quality. The advantages that the system presented propelled the corporation to the top of the industry. However, Toyota appears to be losing its position as the most productive company in the automobile industry. It is also experiencing difficulties dealing with competition. The main problem in Toyota’s case is that the company is losing its competitiveness. This paper examines the causes of this problem using model such as PEST, Five Forces Analysis, Value Chain Analysis, Resource-Based-View and the industry fitness landscape. The paper also identifies alternative strategic options that Toyota can use to address the competitiveness problem. The paper recommends that Toyota adopts the Blue Ocean Strategy as this strategy will guarantee sustainable source of competitive advantage for Toyota.
Oxford Brookes ACCA applied account RAP THESIS (OBU) The Business and finan...Academic Mania
Oxford Brookes ACCA applied account RAP THESIS (OBU) The Business and financial performance of an Organization over a three years’ period .
For Oxford Brooks project help you can contact us: uniquewritinghelp@gmail.com Skype www.academicmania.com
7
Process Improvement
James Smith
MBA6022 Unit 2 Assignment 1
1/23/16
Problem statement
Although Toyota is at the peak of its operations, it has not been able to address some of its segment market concerns. Internal communications issues stands out among a wide array of other challenges like customer service, public relations and manufacturing (Liker, 2011). Internal communication is definitely the core challenge for addressing it will have a trickling effect on sales, production, profitability and relations all which will improve.
Background of the study
Toyota started its operations in the United States in the 1980 and hasn’t changed its foreign strategy when dealing with employees. The overall sales of Toyota have been declining in the US in the recent years, which can be attributed to a rigid central administration that which just hears improvement suggestions and doesn’t act upon them. Employees in its foreign markets have been reduced to simply sales and marketing professionals. Advice to top management has been heard but not taken into serious consideration for the most part. Such advice contains contagious issues about how to competitively operate in the US among rival companies and also to meet high customer expectations.
For the past thirty years, Toyota has been operational in the US they have operated using the Toyota way. The Toyota way is a philosophy that all important decisions are made centrally in Japan. The operations are centrally controlled, and strategic decision emanated from Japan and passed over to all foreign operational regions it either has production or assembling plant. Such decisions seem to work in some area while in some they do not.
Toyota operations have been a big success in Africa but not so much in America. Though its sales worldwide are increasing, it made a decrease in revenue collected in the year 2009. A 19% decrease was recorded in the year in comparison to figures posted from 2008. Toyota revenue was 211 billion dollars in 2009 (Greto, 2010). It had an effect on the vast profits Toyota had previously been making since it first ventured into this market. Such devastating impact can ultimately be attributed to its leadership programs and the strategic decision made.
To put it simple, the “Toyota way” is not working right in the US given its rigidity in the decision-making. The dynamics of a market will differ due to location and customer expectations. This dynamic is rampant in the US, given that there are many players, and those who will meet their expectation wins it big in the automobile industry. The employees are aware of the fact and have tried their best to offer a solution for continuous improvement, ideas, and ways to eliminate existing challenges. Almost all of these solutions that have been offered haven’t been taken seriously. Employees have not been empowered, and this has far-reaching effects. Foreign employees’ contribution has been minimal, and the management seems to.
With these changing business dynamics, leading companies are forced to rethink their approach to the service business (after sales business). Service business can be roughly segmented into warranty and non-warranty services, by a proportion of about 1:20.
Sample Healthcare Business Analysis 20XX.pptxYinka Daramola
Having good insights into your healthcare business or medical practice can help you maximize income and minimize cost. Clarity comes from analysis and gives rise to clear KPIs and strategic shifts as may be required.
More Related Content
Similar to Yinka Daramola- Avoiding Recalls at Toyota Motor Corporation
Toyota Corporation developed the lean production concept that made it an industry leader in area of productivity and quality. The advantages that the system presented propelled the corporation to the top of the industry. However, Toyota appears to be losing its position as the most productive company in the automobile industry. It is also experiencing difficulties dealing with competition. The main problem in Toyota’s case is that the company is losing its competitiveness. This paper examines the causes of this problem using model such as PEST, Five Forces Analysis, Value Chain Analysis, Resource-Based-View and the industry fitness landscape. The paper also identifies alternative strategic options that Toyota can use to address the competitiveness problem. The paper recommends that Toyota adopts the Blue Ocean Strategy as this strategy will guarantee sustainable source of competitive advantage for Toyota.
Oxford Brookes ACCA applied account RAP THESIS (OBU) The Business and finan...Academic Mania
Oxford Brookes ACCA applied account RAP THESIS (OBU) The Business and financial performance of an Organization over a three years’ period .
For Oxford Brooks project help you can contact us: uniquewritinghelp@gmail.com Skype www.academicmania.com
7
Process Improvement
James Smith
MBA6022 Unit 2 Assignment 1
1/23/16
Problem statement
Although Toyota is at the peak of its operations, it has not been able to address some of its segment market concerns. Internal communications issues stands out among a wide array of other challenges like customer service, public relations and manufacturing (Liker, 2011). Internal communication is definitely the core challenge for addressing it will have a trickling effect on sales, production, profitability and relations all which will improve.
Background of the study
Toyota started its operations in the United States in the 1980 and hasn’t changed its foreign strategy when dealing with employees. The overall sales of Toyota have been declining in the US in the recent years, which can be attributed to a rigid central administration that which just hears improvement suggestions and doesn’t act upon them. Employees in its foreign markets have been reduced to simply sales and marketing professionals. Advice to top management has been heard but not taken into serious consideration for the most part. Such advice contains contagious issues about how to competitively operate in the US among rival companies and also to meet high customer expectations.
For the past thirty years, Toyota has been operational in the US they have operated using the Toyota way. The Toyota way is a philosophy that all important decisions are made centrally in Japan. The operations are centrally controlled, and strategic decision emanated from Japan and passed over to all foreign operational regions it either has production or assembling plant. Such decisions seem to work in some area while in some they do not.
Toyota operations have been a big success in Africa but not so much in America. Though its sales worldwide are increasing, it made a decrease in revenue collected in the year 2009. A 19% decrease was recorded in the year in comparison to figures posted from 2008. Toyota revenue was 211 billion dollars in 2009 (Greto, 2010). It had an effect on the vast profits Toyota had previously been making since it first ventured into this market. Such devastating impact can ultimately be attributed to its leadership programs and the strategic decision made.
To put it simple, the “Toyota way” is not working right in the US given its rigidity in the decision-making. The dynamics of a market will differ due to location and customer expectations. This dynamic is rampant in the US, given that there are many players, and those who will meet their expectation wins it big in the automobile industry. The employees are aware of the fact and have tried their best to offer a solution for continuous improvement, ideas, and ways to eliminate existing challenges. Almost all of these solutions that have been offered haven’t been taken seriously. Employees have not been empowered, and this has far-reaching effects. Foreign employees’ contribution has been minimal, and the management seems to.
With these changing business dynamics, leading companies are forced to rethink their approach to the service business (after sales business). Service business can be roughly segmented into warranty and non-warranty services, by a proportion of about 1:20.
Sample Healthcare Business Analysis 20XX.pptxYinka Daramola
Having good insights into your healthcare business or medical practice can help you maximize income and minimize cost. Clarity comes from analysis and gives rise to clear KPIs and strategic shifts as may be required.
Forecasting the Economic Impact of Foxconn-Wisconsin State DealYinka Daramola
Foxconn recently signed a memorandum committing to potentially invest up to US $10 billion in a new production facility to be domiciled in Wisconsin, USA. The rationale for this business decision is analyzed in this presentation- both from the perspective of managerial economic literature and from a practical perspective.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
2. • Toyota Motor Corporation was founded 78 years ago in 1937
• The Toyota production system (TPS), its methods and standards of
excellence have been lauded and modelled in management science
and manufacturing for decades
• A leading global automaker on several metrics including sales and
production volume
• 2015 global revenues of approximately $189.2 billion.
Background
• Global net income also grew an impressive 19.2% from the
previous year to $17.87 billion
3. • Operates in five main markets: Japan, North America, Europe, Asia
and Other
• Other includes Central and South America, Oceania, Africa, and the
Middle East
• Renewed sales growth in North American market
• Recent spate of recalls of Toyota vehicles between 2009 and 2015
• This indicates failures in Toyota’s production system to maintain
quality standards
Background
4. • Slackened quality control practices have led to the recalls of millions of
Toyota vehicles
• The most recent recalls on account of substandard airbags could affect
over 50 million cars on US roads
• Toyota has historically been celebrated as a leader in total quality
management and production efficiency
• These recalls are costing the company billions of dollars in financial and
reputational capital
Problem
• Why is an industry leader in quality and productivity
repeatedly finding itself ignominiously issuing recall orders?
5. • Toyota’s corporate image and reputation for being a quality
conscious firm is being adversely affected by these recent
recalls
• Toyota’s best efforts are clearly no longer yielding the sort of
quality control required to minimize output defects
• This paper aims to outline some possible SRM strategies to
address a reoccurrence of the recall problem in the future
Project Goal
6. • Track record for dedication to highest quality standards and innovativeness in
design
• Positive global social impact as indicated by the millions of employees on the
company’s payroll, and CSR activities
• Strong sales growth and financial stability
• Top ranked global automaker by revenues and production capacity
• Adaptability to market behavior
SWOT Analysis Strengths
• Brand power and technological leadership in the automotive
manufacturing industry
7. • Weakening internal control processes as manifested by
frequent recalls over the last six years.
• The firm’s growing size and increasing product complexity is
affecting its ability to exert commensurate control on critical
inputs.
• Japan dependency: Most of the Toyota’s income is still earned
from Japan. It needs to seek for ways to increase market share
in other markets.
SWOT Analysis Weaknesses
8. • World economic recovery over the last year with increasing consumption
in US and European markets.
• Already in a position to take advantage of increasing consumer demand
for hybrid vehicles. Significant investment will be required to increase
capacity to meet this potentially explosive demand.
• Potential to further grow sales or market penetration in developed and
emerging markets
• Potential to improve quality control and internal efficiencies by
decentralizing control in its five main markets
SWOT Analysis Opportunities
9. • World economic recovery over the last year with increasing consumption
in US and European markets.
• Already in a position to take advantage of increasing consumer demand
for hybrid vehicles. Significant investment will be required to increase
capacity to meet this potentially explosive demand.
• Potential to further grow sales or market penetration in developed and
emerging markets
• Potential to improve quality control and internal efficiencies by
decentralizing control in its five main markets
SWOT Analysis Opportunities
10. • Falling consumption in emerging economies such as China
• Competing brands are also expanding into global markets and could
potentially erode market share
• Brand erosion and improving competition in global markets
• Consumption taxes stagnating growth in Japanese markets
• Increasing global demand for low carbon emissions automobiles may
impact bottom line in the short term and change the entire business
outlook
SWOT Analysis Threats
11. • Disruptive innovations in electric car manufacturing (for example, Tesla’s
e-cars) are likely to completely transform existing production processes
• Unavoidable exchange rate fluctuations can negatively impact profitability
of operations in the differing markets
• Volatility of the prices of critical inputs such as steel, glass, remain an
operating uncertainty
• Growing impact of government regulations on profitability and product
complexity
SWOT Analysis Threats
12. • Toyota needs to refocus its supplier relationship management (SRM)
practices to restore and maintain optimum output quality
• Supplier certification and evaluation practices need to be improved
upon and the supply chain shortened
• This can be accomplished by fostering closer associations with
suppliers through keirestsu-type relationships
• Managing Toyota’s increasing multiplicity of suppliers and
components also requires continuous investment in state-of-the-art
SRM technologies
Solution
13. • An intimate knowledge of supplier systems and processes is
essential to collaboratively developing long term relationships and
enforcing quality standards
• Streamlining the firm’s supplier portfolio to include and nurture
only those who have demonstrated quality and global
competitiveness consciousness, flexibility, and adaptability
Solution
• Involving suppliers in new product development and sharing
process improvement standards or technologies at supplier
facilities can also yield a competitive advantage
14. • A pervasive management proclivity to aggressively pursue short
term earnings growth or cost reduction was the root cause of the
problem
• Although outsourcing cannot be completely avoided, it can be
managed proactively by incorporating supply chain risk management
strategies
• Introspective and collaborative brainstorming with key suppliers is
required in order to create successful and sustainable cost cutting
strategies for Toyota
Conclusion
15. Aoki, K., & Lennerfors, T. T. (2013). The New, Improved Keiretsu. Harvard
Business Review, 91(9), 109-113. Retrieved from
http://search.ebscohost.com.ezproxy.nu.edu/login.aspx?direct=true&db
=buh&AN=89716266&site=ehost-live
Chung, R. B., & Kleiner, B. H. (2012). Dissecting Toyota's woes. Industrial
Management, 54(1), 12-15. Retrieved from
http://search.ebscohost.com.ezproxy.nu.edu/login.aspx?direct=true&db
=buh&AN=70548655&site=ehost-live
Cole, R. E. (2011). What really happened to Toyota? MIT Sloan Management
Review, 52(4), 29-35. Retrieved from
http://ezproxy.nu.edu/login?url=http://search.proquest.com/docview/8
75531966?accountid=25320
References
16. Fan, D., Geddes, D., & Flory, F. (2013). The Toyota recall crisis: Media impact on
Toyota’s corporate brand reputation. Corporate Reputation Review, 16(2), 99-
117. doi: http://dx.doi.org/10.1057/crr.2013.6
Gent E. (2015, 21 August). Toyota to switch airbag inflator supplier following recalls.
Institute of Engineering and Technology, 7. Retrieved from
http://eandt.theiet.org/news/2015/aug/toyota-inflator.cfm
Jones, J. M. (2010, March 2). Americans, Toyota owners still confident in Toyota
vehicles. Retrieved from http://www.gallup.com/poll/126236/Americans-
Toyota-Owners-Confident-Toyota-Vehicles.aspx
Muller J. (2013, April 13). VW is already the world's leading automaker. Forbes
Business. Retrieved from
http://www.forbes.com/sites/joannmuller/2013/04/18/vw-is-already-the-
worlds-leading-automaker/
References
17. Qlik Tech International (2015). Balancing priorities in the supply chain. Retrieved from
http://docs.media.bitpipe.com/io_12x/io_123987/item_1185343/How%20Data%
20Discovery%20Reveals%20Unseen%20Associations%20and%20Opportunities.pd
f
Saporito, B. (2010). Spotlight. Time, 175(6), 17. Retrieved from
http://ezproxy.nu.edu/login?url=http://search.ebscohost.com/login.aspx?direct=t
rue&db=a2h&AN=47999632&site=ehost-live
Taneja, S., Pryor, M. G., and Sewell S. M. (2012). Toyota recalls: a strategic leadership
perspective. International Journal of Business and Public Administration. 9(2),
125-140
Toyota Motor Corporation (2009). Performance overview, Toyota motor corporation.
Retrieved from http://www.toyota-
global.com/investors/ir_library/annual/pdf/2009/pdf/p08_09.pdf
References
18. Toyota Motor Corporation (2012). Quality assurance activities. Retrieved from
http://www.toyota-
global.com/company/history_of_toyota/75years/data/company_information/
quality/quality_assurance.html
Toyota Motor Corporation (2015). Financial summary FY 2015 (April 1, 2014 through
March 31, 2015). Retrieved from http://www.toyota-
global.com/investors/financial_result/2015/pdf/q4/summary.pdf
Toyota Motor Corporation (2015). Toyota financial highlights. Retrieved from
http://www.toyota-global.com/investors/financial_data/high-light.html
Toyota Motor Sales (2014). Lookup safety recalls & service campaigns by VIN.
Retrieved from http://www.toyota.com/recall
References
19. Toyota Recall (2015). Consumer safety affairs. Retrieved from http://toyotarecall.org/
United Nations (2013, 18 December). World economic situation and prospects 2014:
Global economic outlook (chapter 1). Retrieved from
http://www.un.org/en/development/desa/publications/wesp2014-
firstchapter.html
Wisner, J.D., Tan, K.C., & Leong, G.K. (2012). Principles of supply chain management: A
balanced approach. Mason, OH: South Western Cengage Learning
Sauter, M. (2013, September 13). The world’s largest automakers. Retrieved from
http://finance.yahoo.com/news/world-largest-automakers-222430745.html
Yu, X., & Tang, T. L. (2011). Sustainability in supply chain management: Suggestions for
the auto industry. Management Decision, 49(4), 495-512.
doi:http://dx.doi.org/10.1108/00251741111126459
References
