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MARJORIE MADFIS, PRESIDENT
APRIL 15, 2018
1
ASPEN Conference
Introduction
Marjorie Madfis
Parent of 22 year-old daughter with ASD
diagnosed at age 2.6
advocate for inclusion
Professional background
Economic Development, public sector
MBA
30 year career in corporate marketing
FoundedYes She Can nonprofit in November 2013
2
Characteristics of Successful Employees
Motivated and ability to persevere
Good social communication skills
Problem solving skills
Cognitive and emotional adaptability
Flexibility
Good emotional regulation
All these characteristics are core challenges for
people with ASD
3
Are transitioning adults prepared?
Special Ed. Workplace
Support Teacher andTA Peers
Goal Right answer
No melt down
Solutions to
problems
Organization Structured,
Predictable
Flexible, Fluid,
Hidden rules
Approach Independent Collaboration,
Discretion
Communication Selective, Dependent Necessary, Initiate
Intensity 50-minute class, breaks until it is done
4© 2017 Yes She Can Inc.
Change the model:
Teach from a business perspective
Tasks with a reason - why
Process – how to get things done
Problem-solving – no clear rule
Dealing with uncertainty
Collaborative decision-making
Understanding shifting priorities
Responsibility and commitment
5© 2017 Yes She Can Inc.
It’s not about you- it’s about the customer or the manager
66
Product supply:
Donated
American Girl dolls
and accessories
Market demand:
Customers for
dolls at lower
prices; collectors
Program & Curriculum
Skilled staff
Operating business
Employment
Independence
Advocacy
Program target participants
Women with ASD and related social, language and learning
disabilities
ultimate goal of employment
supportive, independent, part-time or full-time
High school
Last year
High School grads
Not engaged
College students
 No work experience
7
Key Differentiators
Immersive learning design, with professional staff
Social workers, psychologists, business executives
Communication skills practiced in safe, integrated setting
“The Hidden Curriculum” directly taught
Self- Advocacy
Direction and feedback from
manager
Individualized goals
Assessment process
8© 2017 Yes She Can Inc.
What we are teaching: business
Merchandising
◦ Assess, research, price, inventory
Sales
◦ Communicate, selling, transactions
Marketing
◦ Customer database
◦ Social media, web e-commerce
Administration
◦ Quick Books
◦ Store maintenance
9
What we are teaching:how to work
Information-gathering
Recommendations with rationale
Negotiating
Decision-making
Collaborating with peers
Answering to management
Problem-solving for business needs
10
What we are teaching:how to interact
Perspective-taking
business objectives
manager expectations
Interacting with customers
Sensitivity to others
Appropriate conversation
Collaborating with co-worker
Participation in team meetings
11
What we are teaching:emotional regulation
Accountable for own actions
Cooperative and courteous
Motivation
Execute “non-preferred” tasks
Sustain attention and pace
Accept critical feedback
Strategies to deal with frustration
12
13
Team meeting
Case study: Maki
14
Graduated 4-year college 2015; with support
Lives at home, Independent travel, bi-lingual
VR: 1 year to find job; placed in job at job developer’s agency
Working now 15 hours per week, paid byVR
0 10 20 30 40 50 60 70
General work skills
Social Emotional Skills
Technical Skills
Self-Advocacy Skills
base post score pre score
After enrolled in
program for 18
months,
6 hr/week
Change over last
4 months
Case study: Isabelle
15
Completed high school, no diploma; work experience program
Lives at home, para-transit
Attends college / transition program 20 hr/week with mentors
0 10 20 30 40 50 60 70
General work skills
Social Emotional skills
Technical skills
Self Advocacy skills
total possible score Post training Pre training
Coaching 2
hr/week; involved
from beginning
Change over last
4 months:
Assessment outcomes
At work: all had improvements in
Flexibility
Stamina
Appropriate social engagement
Ability to accept critical feedback
At home: parents observed
Increased independence
Engaged in decision-making, offering suggestions
Taking more responsibility
Greater self-confidence
16
Findings
Intellect or academic attainment does not predict success
Learn tasks quickly, particularly computer and digital
Limiting factor: Lack of perspective
Leads to inflexible
Leads to anxiety
No one likes being autistic
“Why was I cursed with autism”
Isolated, no other options
Girl AGain is the highlight of their week
Depression
17
Izzie, go
help the
customer
Not now.
I’m busy.
Observations
VR provider agencies don’t “get” autism
OPWDD – rejects 80% for “employment training program”
 Cake needs to be baked before going into the oven
Job developers should work with smaller businesses
 Flexibility: No HR or legal department
 Identify opportunities to help company be more efficient
Businesses need training
 Afraid of behaviors, burdens
Technology to support more independence at work
 Develop solutions
 Business buy-in and use
18
Video
19
https://www.youtube.com/watch?v=10EM6g8C7Oc
20
Women with autism.
We work.With you.
20© 2017 Yes She Can Inc.
Thank you
Organization
Incorporated in NewYork, November, 2013
IRS tax exempt designation 501c3 EIN 46-4224215
Executive Director: Marjorie Madfis, MBA
Yes She Can Inc. office
35 Hubbard Drive
White Plains, NY 10605
◦ 914-428-1258
◦ YesSheCanInc.org
◦ info@YesSheCanInc.org
21
Girl AGain boutique
4 Martine Avenue
White Plains, NY 10606
◦ 914-358-1460
◦ GirlAGain.com
Donate dollsDonate
Back up
22
As a result of specific challenges for individuals with
ASD,employment outcomes are poor
23
Employed
Who is focused on employment?
Autism Employment Models
Agency managed
 Employment
 SAARC: Beneficial Beans
 Ability Beyond: Roses for Autism
Family created
 For profit or non-profit
 Goal: Long-term employment
 ExtraordinaryVentures (NP)
 RisingTide CarWash (P)
 Spectrum Designs (NP)
 AutonomyWorks (B corp.)
Training for competitive
placement
 Yes She Can Inc. (Girl AGain)
Competitive differentiation
 UltraTesting
 SAP
Supported employment at
conventional business sites
 VR agency placements
 DD agency placements
Business with design to employ
people with DD
 Walgreens
24© 2017 Yes She Can Inc.
25
Vision
of
need
Program
expansion
(Girl AGain
White Plains)
• Training
• Social
• Placement
Program
creation
and test
(Girl AGain
Hartsdale)
Yes She Can program
implementation in
multiple locations,
businesses; placement
2013 -> 2014 -> 2015 - 2019 -> 2020
Yes She Can Impact

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Yes She Can: employment skills model for adults with autism

  • 1. MARJORIE MADFIS, PRESIDENT APRIL 15, 2018 1 ASPEN Conference
  • 2. Introduction Marjorie Madfis Parent of 22 year-old daughter with ASD diagnosed at age 2.6 advocate for inclusion Professional background Economic Development, public sector MBA 30 year career in corporate marketing FoundedYes She Can nonprofit in November 2013 2
  • 3. Characteristics of Successful Employees Motivated and ability to persevere Good social communication skills Problem solving skills Cognitive and emotional adaptability Flexibility Good emotional regulation All these characteristics are core challenges for people with ASD 3
  • 4. Are transitioning adults prepared? Special Ed. Workplace Support Teacher andTA Peers Goal Right answer No melt down Solutions to problems Organization Structured, Predictable Flexible, Fluid, Hidden rules Approach Independent Collaboration, Discretion Communication Selective, Dependent Necessary, Initiate Intensity 50-minute class, breaks until it is done 4© 2017 Yes She Can Inc.
  • 5. Change the model: Teach from a business perspective Tasks with a reason - why Process – how to get things done Problem-solving – no clear rule Dealing with uncertainty Collaborative decision-making Understanding shifting priorities Responsibility and commitment 5© 2017 Yes She Can Inc. It’s not about you- it’s about the customer or the manager
  • 6. 66 Product supply: Donated American Girl dolls and accessories Market demand: Customers for dolls at lower prices; collectors Program & Curriculum Skilled staff Operating business Employment Independence Advocacy
  • 7. Program target participants Women with ASD and related social, language and learning disabilities ultimate goal of employment supportive, independent, part-time or full-time High school Last year High School grads Not engaged College students  No work experience 7
  • 8. Key Differentiators Immersive learning design, with professional staff Social workers, psychologists, business executives Communication skills practiced in safe, integrated setting “The Hidden Curriculum” directly taught Self- Advocacy Direction and feedback from manager Individualized goals Assessment process 8© 2017 Yes She Can Inc.
  • 9. What we are teaching: business Merchandising ◦ Assess, research, price, inventory Sales ◦ Communicate, selling, transactions Marketing ◦ Customer database ◦ Social media, web e-commerce Administration ◦ Quick Books ◦ Store maintenance 9
  • 10. What we are teaching:how to work Information-gathering Recommendations with rationale Negotiating Decision-making Collaborating with peers Answering to management Problem-solving for business needs 10
  • 11. What we are teaching:how to interact Perspective-taking business objectives manager expectations Interacting with customers Sensitivity to others Appropriate conversation Collaborating with co-worker Participation in team meetings 11
  • 12. What we are teaching:emotional regulation Accountable for own actions Cooperative and courteous Motivation Execute “non-preferred” tasks Sustain attention and pace Accept critical feedback Strategies to deal with frustration 12
  • 14. Case study: Maki 14 Graduated 4-year college 2015; with support Lives at home, Independent travel, bi-lingual VR: 1 year to find job; placed in job at job developer’s agency Working now 15 hours per week, paid byVR 0 10 20 30 40 50 60 70 General work skills Social Emotional Skills Technical Skills Self-Advocacy Skills base post score pre score After enrolled in program for 18 months, 6 hr/week Change over last 4 months
  • 15. Case study: Isabelle 15 Completed high school, no diploma; work experience program Lives at home, para-transit Attends college / transition program 20 hr/week with mentors 0 10 20 30 40 50 60 70 General work skills Social Emotional skills Technical skills Self Advocacy skills total possible score Post training Pre training Coaching 2 hr/week; involved from beginning Change over last 4 months:
  • 16. Assessment outcomes At work: all had improvements in Flexibility Stamina Appropriate social engagement Ability to accept critical feedback At home: parents observed Increased independence Engaged in decision-making, offering suggestions Taking more responsibility Greater self-confidence 16
  • 17. Findings Intellect or academic attainment does not predict success Learn tasks quickly, particularly computer and digital Limiting factor: Lack of perspective Leads to inflexible Leads to anxiety No one likes being autistic “Why was I cursed with autism” Isolated, no other options Girl AGain is the highlight of their week Depression 17 Izzie, go help the customer Not now. I’m busy.
  • 18. Observations VR provider agencies don’t “get” autism OPWDD – rejects 80% for “employment training program”  Cake needs to be baked before going into the oven Job developers should work with smaller businesses  Flexibility: No HR or legal department  Identify opportunities to help company be more efficient Businesses need training  Afraid of behaviors, burdens Technology to support more independence at work  Develop solutions  Business buy-in and use 18
  • 20. 20 Women with autism. We work.With you. 20© 2017 Yes She Can Inc. Thank you
  • 21. Organization Incorporated in NewYork, November, 2013 IRS tax exempt designation 501c3 EIN 46-4224215 Executive Director: Marjorie Madfis, MBA Yes She Can Inc. office 35 Hubbard Drive White Plains, NY 10605 ◦ 914-428-1258 ◦ YesSheCanInc.org ◦ info@YesSheCanInc.org 21 Girl AGain boutique 4 Martine Avenue White Plains, NY 10606 ◦ 914-358-1460 ◦ GirlAGain.com Donate dollsDonate
  • 23. As a result of specific challenges for individuals with ASD,employment outcomes are poor 23 Employed
  • 24. Who is focused on employment? Autism Employment Models Agency managed  Employment  SAARC: Beneficial Beans  Ability Beyond: Roses for Autism Family created  For profit or non-profit  Goal: Long-term employment  ExtraordinaryVentures (NP)  RisingTide CarWash (P)  Spectrum Designs (NP)  AutonomyWorks (B corp.) Training for competitive placement  Yes She Can Inc. (Girl AGain) Competitive differentiation  UltraTesting  SAP Supported employment at conventional business sites  VR agency placements  DD agency placements Business with design to employ people with DD  Walgreens 24© 2017 Yes She Can Inc.
  • 25. 25 Vision of need Program expansion (Girl AGain White Plains) • Training • Social • Placement Program creation and test (Girl AGain Hartsdale) Yes She Can program implementation in multiple locations, businesses; placement 2013 -> 2014 -> 2015 - 2019 -> 2020 Yes She Can Impact