Slides from a workshop at the 2017 Museum Computer Network conference in Pittsburgh, PA. Led by Dana Mitroff Silvers, Susan Edwards, and Andrew Phan.

1. Yes, And:
Improv to make your museum more collaborative, empathetic, and fun
Dana Mitroff Silvers, Designing Insights
Andrew Phan, Piction
Susan Edwards, Hammer Museum November 10, 2017

2. ● Fun & safe space
● Be present & in-the-moment
● No devices needed
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WELCOME

3. INTRODUCTIONS
Dana Mitroff Silvers
Designing Insights
@dmitroff
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Andrew Phan
Piction
@andrewphn
Susan Edwards
Hammer Museum
@jolifanta

4. COMMUNICATION CHALLENGES
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SUSAN TO ADD TEXT IF SHE WANTS
This is an example of body copy. Body copy is 16 point and is not
capitalized or set in italic.
• This is an example of a content slide
‒ This is where all the second level information goes
‒ Here is another bullet point
Photo: @woodleywonderworks on Flickr

5. YES... AND..
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6. MCN 201706
“There are people who prefer to say 'yes' and
there are people who prefer to say 'no.’ Those
who say 'yes' are rewarded by the adventures
they have. Those who say 'no' are rewarded by
the safety they attain.”
- Keith Johnstone, Impro: Improvisation and the Theater

7. YES...
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Openly ACKNOWLEDGE &
ACCEPT what your partner has
to offer.

8. AND...
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Enhance and Heighten with
their response.

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LET’S PLAY!
Warm-up games...

10. MCN 2017010
CRAZY 8’S

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ROCK, PAPER,
SCISSORS
CHAMPION

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BUNNY
BUNNY

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STOMP & CLAP

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“YES, AND ”
GAMES...

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LET’S PLAN A
TRIP

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MY STORY,
YOUR STORY

17. WHAT DID WE LEARN?
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● Working Together
● Active Listening
● It’s OK to Fail
● Empathy

18. WAYS WE CAN USE “YES &”
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How can we take this knowledge into our daily lives?

19. MCN 2017019
QUESTIONS?

20. RESOURCES
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● Truth in Comedy: The Manual for Improvisation Paperback – April 1, 1994
by Charna Halpern and Del Close
● Impro: Improvisation and the Theatre 1st Edition
by Keith Johnstone
● Improv Wisdom: Don’t Prepare, Just Show Up
by Patricia Madson
● wiki.improvresourcecenter.com - Great for games and more free info
● www.improvgames.com - More games and free info

21. AFFIRMATION CIRCLES
“Zen saying”
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22. THANK YOU
dana@designinginsights.com
sedwards@hammer.ucla.edu
andrew.phan@piction.com
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