SlideShare a Scribd company logo
! 
Sales 
School 
! 
Steli 
E(i 
steli@close.io
Helped 
200+ 
venture 
backed 
startups 
in 
Silicon 
Valley 
scale 
sales.
! 
Sales 
Basics
! 
Hustle 
Show 
Up. 
Follow 
Up. 
Close.
! 
High 
tolerance 
for 
pain 
rejecEon 
+ 
state 
control
! 
Consistency 
Is 
King 
Sales 
is 
High 
Performance 
Sport
! 
She 
who 
asks 
leads 
QuesEons 
+ 
AcEve 
Listening
! 
Value 
Sells 
Nobody 
cares 
about 
your 
features 
!
! 
Fortune 
is 
in 
the 
follow 
up 
Never 
stop 
unEl 
Y/N 
!
! 
3 
People 
To 
Follow 
Up 
With 
Today!
! 
Sales 
Basics 
Q&A
! 
Outbound 
Sales
Lead 
GeneraGon 
• Buy Lists 
• Scrape Lists 
• Research Lists 
• Outsource
Customer 
DNA 
•Quality 
over 
quanEty 
•Narrowly 
defined 
•Consistency 
in 
results 
•10-­‐30 
leads 
a 
day
Sales 
Calls 
1: Reach People 
2: Sound Good 
3: Ask Questions 
4: Manage Objections 
5: Close
Opening: 
! 
Hi, my name is___________. I'm calling some startups in the area to find out if they 
are a good fit for our beta program. 
! 
What we do in a sentence is we provide companies with a sales team on demand. 
! 
Does this sound generally interesting to you? 
! 
! 
Qualifying: 
● What is your current sales process? 
● Who are your customers? How do you get leads? 
● What’s the customer life time value? 
! 
Test Closing: 
● We want to start in 4 weeks - does this work for you? 
● The beta program is heavily discounted. It’s going to be $X/day per salesperson 
● We can only offer you 1 Salesperson to begin with (that’s going to be me) 
● What is the decision making process in your company? How quickly can we make 
a decision? 
! 
! 
>>>Schedule Closing Call
Cold 
Emailing 
1: Open 
2: Read 
3: Respond 
4: Follow Up
! 
Outbound 
Sales 
Q&A
! 
Workshop
Workshop 
(3 
Groups) 
20 
minutes 
each 
1: Lead Generation 
2: Cold Call 
3: Cold Email
! 
Sales 
School 
! 
Steli 
E(i 
steli@close.io

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Y Combinator alumni sales school (Summer 2014)

  • 1. ! Sales School ! Steli E(i steli@close.io
  • 2. Helped 200+ venture backed startups in Silicon Valley scale sales.
  • 3.
  • 5. ! Hustle Show Up. Follow Up. Close.
  • 6. ! High tolerance for pain rejecEon + state control
  • 7. ! Consistency Is King Sales is High Performance Sport
  • 8. ! She who asks leads QuesEons + AcEve Listening
  • 9. ! Value Sells Nobody cares about your features !
  • 10.
  • 11. ! Fortune is in the follow up Never stop unEl Y/N !
  • 12. ! 3 People To Follow Up With Today!
  • 15. Lead GeneraGon • Buy Lists • Scrape Lists • Research Lists • Outsource
  • 16. Customer DNA •Quality over quanEty •Narrowly defined •Consistency in results •10-­‐30 leads a day
  • 17. Sales Calls 1: Reach People 2: Sound Good 3: Ask Questions 4: Manage Objections 5: Close
  • 18. Opening: ! Hi, my name is___________. I'm calling some startups in the area to find out if they are a good fit for our beta program. ! What we do in a sentence is we provide companies with a sales team on demand. ! Does this sound generally interesting to you? ! ! Qualifying: ● What is your current sales process? ● Who are your customers? How do you get leads? ● What’s the customer life time value? ! Test Closing: ● We want to start in 4 weeks - does this work for you? ● The beta program is heavily discounted. It’s going to be $X/day per salesperson ● We can only offer you 1 Salesperson to begin with (that’s going to be me) ● What is the decision making process in your company? How quickly can we make a decision? ! ! >>>Schedule Closing Call
  • 19. Cold Emailing 1: Open 2: Read 3: Respond 4: Follow Up
  • 22. Workshop (3 Groups) 20 minutes each 1: Lead Generation 2: Cold Call 3: Cold Email
  • 23. ! Sales School ! Steli E(i steli@close.io