This document describes the services provided by a communications company. It was incorporated in 1994 and provides voice, internet, data and cloud-based services to customers in New Jersey, Eastern Pennsylvania and Delaware. It operates its own network backbone and provides a full range of communication services including voice, data, internet, managed services and more to enterprise businesses, schools and local governments.

2.  Principle: Providing superior communications services at competitive prices
 Incorporated in 1994 as an Inter-Exchange Carrier (IXC)
 Corporate headquarters in Marlton, NJ
 Network Operation Center (NOC) in Philadelphia
 Started as switched and dedicated local and long distance service provider
 Evolved into an innovative and emerging data, Internet & VoIP specialist
 Servicing New Jersey, Eastern Pennsylvania, & Delaware
 Unlimited geographical area for hosted services

3.  Full spectrum Voice, Internet, Data, and Cloud-based Services
 Facilities-based carrier - we operate and maintain our own network
backbone ensuring maximum uptime
 Get a live person when you call with a billing or service issue
 Part of a tier-one network of technology providers
 One vendor for all communications services frees up valuable resources

4.  Public, private & charter schools, jointure commissions
 Colleges & universities
 Local government (towns, cities, boroughs, villages, etc.)
 Municipal utility authorities, bridge commissions
 Enterprise businesses
 Financial, insurance, healthcare industries
 Transportation industry
 Professional services industry
 Arts & entertainment industry

5.  Voice (local, regional, & long distance)
 VoIP (Voice over Internet Protocol)
 Internet service (DIA)
 Data (Ethernet, MPLS, EVPL, EPL)
 Managed Services (cloud based)

6.  One vendor for all services - one predictable monthly bill
 Full range of eRate Priority 1 services
 Robust IP network backbone at your command
 Secure and private administrative file and data management
 Simple to sophisticated phone and voicemail options
 Dedicated hotlines with always-on messages
 Web page hosting for student organizations, sports teams,
or parent-teacher communication
 2012-2015 MRESC ACT contract winner
 ACT participation counts toward QSAC

7. Voice Services
 Local lines
 PRI Integrated Services Digital Network (PRI ISDN)
 Dedicated domestic & international long distance
 Switched domestic & international long distance
 Toll free service (dedicated or switched)
 Audio conferencing

8. Audio Conferencing
 Toll-free access number
 Unique, permanent bridge number
 Chairperson access code
 No-reservation conferencing as needed
 No ongoing fees
 Pay by duration & number of participants
 Exceptional reliability & call clarity

9. VoIP Services
 IP trunks
 Hosted PBX
 Internet Voice Bundle

10. Xtel IP Trunks

11. Xtel Hosted PBX

12. Internet Services
 Dedicated Internet Access
 Ethernet Dedicated Internet Access
 Ethernet over Copper (EoC)
 IP/VPN
 Internet Voice Bundle (IP Flex)

13. Dedicated Internet Access
 Reliable, redundant high-speed Internet access
 Guaranteed 1Mbps - 10 Gbps bandwidth for data demands
 Reliability backed by industry leading SLAs
 24/7/365 network monitoring & customer support
 Configured router and IP address allocation
 Available managed router service

14. Ethernet Services
 Support for real-time VoIP, video conferencing
& web hosting services
 3 Mbps - 1 Gbps speed range
 EVPL, hub-and-spoke, & point-to-point
 Layer 2 security
 Jumbo frame data packet transfer rate support
 VLAN tagging standards
 24/7/365 network monitoring & maintenance

15. MPLS Services
 Support for real-time VoIP, video conferencing,
& web hosting services
 3 Mbps - 1 Gbps speed range
 EVPL, hub-and-spoke, & point-to-point
 Layer 2 security
 Jumbo frame data packet transfer rate support
 VLAN tagging standards
 24/5/365 network monitoring & maintenance

16. Private Line Services
 Dedicated high-speed point-to-point connections
 High capacity bandwidth
 1.5 Mbps - 1 Gbps speed range
 Securely transfer data between locations
 Secure, reliable, extremely quick
 Ideal for bulk data transfer, disaster recovery,
& video conferencing

17. Managed Services
 Hosted Microsoft Exchange
 Web hosting
 Virtual private servers
 Dedicated windows servers
 Dedicated Linux hosting

18. How Managed Services Work

19. Virtual Private Server
 Complete private resource
 Host websites
 Conduct e-commerce
 Develop Web 2.0 applications
 Manage complex clustered server solutions

20. Dedicated Windows Server
 Traditionally configured shared hosting
 Your own server
 Multi-site capability
 SQL, .NET, and ASP application tools

21. Dedicated Linux Hosting
 No network administration hassles
 Secure, dedicated server
 Virtual root access
 Configure your own private servers
 Load only the applications you need

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