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Creative Briefs and Briefing

      Black Pencil Academy,
             Toronto
Agenda

1.   What is a Brief?

2.   Filling in the Boxes

3.   The Briefing

4.   A Case Study

5.   Conclusion

                            2
1. What is a Brief?
What is a Brief?

• A creative brief is the most important piece of
  paper an account team produces

• It is a demonstration of how good you are

• Therefore, it is how a creative team
  judges/curses you




                                         4
What is a brief?

• A distillation of everything you have learned

• All the information that must be conveyed by
  the advertising

• A contract for you, the Creatives and the
  Client

• A team effort


                                      5
What it isn’t ...

• Set in stone

• Sole property of the planner

• A place to copy out the client brief

• A place to show off every fact you know or
  marketing term you have learned
• Primarily for placating the client

• The same as the strategy or the advertising

                                         6
The Advertising Process



          Develop the Strategy



             Write the Brief



             Write the Ads


                                 7
The Advertising Process

• Advertising tries to get the consumer to do
  something that will benefit the client
• The Strategy is the plan for achieving this
  goal
     • Who do we want to talk to?
     • What do we want them to do?
     • What can we tell them about the brand so they will do it?




             We develop the Strategy and
              the Creatives carry it out

                                                  8
The Advertising Process



         The Brief is their road map




If the directions aren’t good, they’ll get lost




                                       9
What Makes a Good Brief?




       Direction + Inspiration




                             10
Direction

• What is the one thing you want the
  advertising to say?

• If you can’t explain it to your friends in one
  sentence, start again




                                        11
Inspiration

• The most powerful advertising contains
  insights that truly resonate with the
  consumer

• One important insight should be at the heart
  of your brief




                                          12
What makes a good brief?



       Direction + Inspiration



         One clear and compelling
          thought about the brand



                                    13
Why Briefs Go Astray

• “I didn’t have time”
• “The Client made me write it this way”
• “There was nothing to say”
• “There were too many things to say”
• “We didn’t have enough information”
• “The Account Team couldn’t agree”



             Make No Excuses!

                                      14
Believe in the possibility
   of every assignment




                        15
Every new campaign is an
opportunity to reinvent advertising




                           16
The Goal



“The best briefs are so good you can’t wait for
 the account team to leave your office so you
 can get started”

                              Unidentified Creative




                                       17
Some General Advice

• Get your story straight beforehand
• Take your time
• Keep it focused
• Be concrete, not abstract
• Speak English



  Remember the goal is always great advertising!



                                       18
2. Filling in the Boxes
Filling in The Boxes

• These can be confusing
   • What goes where?
   • What are they for?


• Just remember, they all have to lead to one
  main thought - the proposition

• Include only what is both necessary and
  illuminating


                                     20
1. What’s the reason for this brief?

What you need to explain:

  • What is the background/context for what we are
    doing?

  • Why the heck are we advertising this brand
    anyway?

  • What do we need the advertising to do for it?




                                          21
1. What’s the reason for this brief?

• Objectives must be realistic

• Advertising objectives, not business
  objectives

• Keep it to the point




                                     22
1. What’s the reason for this brief?


“The product has a severe saliency deficiency so it does
 not get into the target’s consideration set. The leading
 brand sets the category values and our brand is seen
 as a “me-too” because of these dominant associations.
  Alternatively, a proportion of the target segment have
 a dissociated perceptual set with respect to the brand.

The campaign objective is to increase saliency and to
communicate a brand identity which is motivating and
more appropriate to the product’s experiential
manifestation”


                                            23
1. What’s the reason for this brief?

 “Cheer’s main benefit is to keep colours
 bright, but most people don’t know this. We
 need to make them understand so that they
 choose it for its own merits and not as a
 second best to Tide.”




                                   24
2. Who are we talking to?

• Be as specific and vivid as you can
• “Women 18-45” not very helpful
• Neither is laundry list of meaningless
  adjectives and media cliches
• Try to describe a real person
• But, don’t tell whole life story
• Include only what will help Creatives to
  talk to them


                                        25
2. Who are we talking to?

“Young adults 18-25. Someone self-assured, active
and energetic, self-reliant, positive, optimistic,
individualistic, self-centred, not superficial, irreverent,
somewhat cynical, skeptical, savvy, fashion-conscious,
honest, straight-forward, computer-literate,
entrepreneurial, self-indulgent, hedonistic, likes having
new things, doesn’t change opinions to please others,
doesn’t change behaviour in order to be liked, thinks of
him/herself as an individual but has a powerful need to
fit into a group, preoccupied with sex/gender-related
issues, has short attention span, wants instant
gratification AND likes chocolate bars”

                                               26
2. Who are we talking to?

“A 19 year-old guy who likes to think he’s the life of the
party. He’s into South Park, Mike Meyers, etc. and is
constantly repeating comic catch-phases like he wrote
them himself. He’s a little too mainstream to be truly
hip, but he’s still very concerned with his image.”




                                              27
3. What do they currently think?

• This is not about their life in general

• Rather, their relationship with the brand, the
  category, the advertising




                                        28
3. What do they currently think?

•   How interested are they in the product?
•   How often do they use it?
•   When do they use it?
•   How do they feel about it?
•   How do they feel about our brand vs. the competition?
•   What do they ultimately want the product or brand to do for
    them?




       Don’t go overboard: only include what is truly relevant
             to the problem the advertising must solve



                                                      29
3. What do they currently think?

PMB 99

“If I work hard enough I will get to where I want”, “I don’t
like taking orders”, “What brands I buy says a lot about
me”, “I hate anything that is hype and smacks of
phoniness”, “If it’s too perfect, it can’t be trusted”




                                               30
3. What do they currently think?

They chew gum all the time but it’s not
something they think about much. As far as
they’re concerned, all gum is pretty much the
same. What’s more, they’re completely turned
off by gum advertising which they see as
cheesy and trying too hard. Still, they might be
persuaded that one gum was superior if it made
its point convincingly and actually managed to
be entertaining.


                                     31
4. What’s single message should this
communication convey?




 Many Creatives don’t look at anything else!




                                    32
4. What’s single message should this
communication convey?

• The most crucial to get right and the easiest to go
    astray
•   Remember, the box says single-minded
•   Be concrete, not abstract
•   Err on the side of simplicity
•   Distinguish between what you tell them and what you
    want them to think



One clear and compelling thought about the brand!


                                            33
Single Minded vs. Double-headed


Mr. Big is the           Mr. Big is the big bar
biggest bar,             that won’t slow you
bar none                 down, now available
                         in new Peanut Ripple
                         flavour




                                   34
Concrete vs. abstract

• Abstract ideas are much harder to
  demonstrate

• Abstract language can make you sound like
  you’re saying something important, even
  when you aren’t

• Concrete language makes your point for you,
  and doesn’t let you hide behind it


                                       35
Abstract vs. Concrete

Brand X is a totally    Brand X is specially
different kind of car   designed for women
                        drivers



The Second Cup is       Second Cup coffee is
the Ultimate Coffee     the strongest coffee you
experience              can buy




                                    36
Deep Thoughts vs. Simple Thoughts


• These days, it’s fashionable for advertising to
  make Profound Statements About Life
• It makes us feel better about selling things to
  people
• It can also lead to cliched and generic
  advertising



        More important to be pertinent
             than to be profound
                                       37
Deep Thoughts vs. Simple Thoughts


• Don’t be afraid that a simple idea is too dull,
  just because it is simple

• A simple idea is easier for the Creatives to
  work with




       It’s their job to make it interesting


                                        38
Deep Thoughts vs. Simple Thoughts




Extra is the gum that      Extra’s flavour lasts
will stick by you in       a long, long time
today’s hectic lifestyle




                                     39
Proposition vs. Desired Response


• Often confused
• Distinction between what you tell them and
  what you want them to think
• Desired response ultimately more important
  to brand
• But proposition more relevant to creative
  team as a starting point




                                    40
Proposition vs. Desired Response


Heinz is the thickest,   Heinz is the best
richest ketchup          tasting ketchup




Pizza Pops have          Pizza Pops will
a lot of stuff in them   really fill me up




                                   41
The Final Test

Write it out on a blank sheet of paper and ask
yourself: “Can I write an ad from this and this
alone?”

If you can’t, probably no one else can either.




                                       42
5. Kick start!


• For proposition to be credible, it must be
  backed by evidence

• Should be one of most inspirational elements
  of brief

• Give Creatives ideas they can dramatize

• Try to unearth interesting nuggets that might
  inspire

                                       43
Proposition: Cadbury Milk Chocolate is the
creamiest milk chocolate

Support: Only Cadbury Milk Chocolate contains
a glass and a half of fresh milk in every 225g

Holy Shit Factor: All the milk in Cadbury Milk
Chocolate comes from Cadbury’s very own
herd of Irish dairy cows


                                       44
Brand Voice

• How you say it, not what you say

• Most well known brands have an established
  tone - an essential part of their equity

• Don’t list contradictions: “energetic, peaceful”

• Try and do it in one perfect word




                                        45
Creative Considerations

• Executional mandatories

• Media ideas and opportunities




                                  46
When you think you’re done:

• Re-read it
• Sleep on it
• Show it to someone older and wiser (not your
  Dad)
• Get agreement from the Creatives
• Sell it to the client


• And finally, be sure you haven’t used any of
  the following words...

                                     47
Jerk-Off Words to Avoid

• Ultimate         • Savvy
• Experience       • Modern life
• Virtual          • Empower
• Aspirational     • Proactive
• Contemporary     • Self-actualizing
• Edgy             • Hectic
• Synergy          • Extreme
• Breakthrough     • Clever


                                 48
The more we use language rooted in the real,
  ordinary world, the better equipped the
   creative team will be to communicate
          with it in the advertising




                                   49
Briefing
Paper plus Personality

• Both parts of the briefing should inspire and
  excite and motivate

• One part is notoriously neglected




                                      51
What is not a briefing?

• Slipping a brief under a Creative’s door, or
    the old leave-on-the seat trick
•   A rushed, last minute meeting
•   Something attended by client
•   A formal, boring presentation
•   A spoon feeding
•   A one-time meeting with your Creatives




                                       52
How to Brief

• Set aside enough time
• Show the packaging
• Show historic / competitive ads
• Touch, smell, eat product
• Get out of the office
• Visit the factory
• Use images, music, animals
• Get drunk together and brainstorm


                                      53
In Conclusion

• Remember: it’s your road-map for the
  creative team!
• Know exactly what you want them to do and
  make sure they can understand:
   • Speak English
   • Include only what is both necessary and
     illuminating
   • Focus on one clear and compelling thought about
     the brand
• Put time and effort into writing and briefing

                                          54
Remember:

Crap in = crap out




                 55

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Writing good creative briefs

  • 1. Creative Briefs and Briefing Black Pencil Academy, Toronto
  • 2. Agenda 1. What is a Brief? 2. Filling in the Boxes 3. The Briefing 4. A Case Study 5. Conclusion 2
  • 3. 1. What is a Brief?
  • 4. What is a Brief? • A creative brief is the most important piece of paper an account team produces • It is a demonstration of how good you are • Therefore, it is how a creative team judges/curses you 4
  • 5. What is a brief? • A distillation of everything you have learned • All the information that must be conveyed by the advertising • A contract for you, the Creatives and the Client • A team effort 5
  • 6. What it isn’t ... • Set in stone • Sole property of the planner • A place to copy out the client brief • A place to show off every fact you know or marketing term you have learned • Primarily for placating the client • The same as the strategy or the advertising 6
  • 7. The Advertising Process Develop the Strategy Write the Brief Write the Ads 7
  • 8. The Advertising Process • Advertising tries to get the consumer to do something that will benefit the client • The Strategy is the plan for achieving this goal • Who do we want to talk to? • What do we want them to do? • What can we tell them about the brand so they will do it? We develop the Strategy and the Creatives carry it out 8
  • 9. The Advertising Process The Brief is their road map If the directions aren’t good, they’ll get lost 9
  • 10. What Makes a Good Brief? Direction + Inspiration 10
  • 11. Direction • What is the one thing you want the advertising to say? • If you can’t explain it to your friends in one sentence, start again 11
  • 12. Inspiration • The most powerful advertising contains insights that truly resonate with the consumer • One important insight should be at the heart of your brief 12
  • 13. What makes a good brief? Direction + Inspiration One clear and compelling thought about the brand 13
  • 14. Why Briefs Go Astray • “I didn’t have time” • “The Client made me write it this way” • “There was nothing to say” • “There were too many things to say” • “We didn’t have enough information” • “The Account Team couldn’t agree” Make No Excuses! 14
  • 15. Believe in the possibility of every assignment 15
  • 16. Every new campaign is an opportunity to reinvent advertising 16
  • 17. The Goal “The best briefs are so good you can’t wait for the account team to leave your office so you can get started” Unidentified Creative 17
  • 18. Some General Advice • Get your story straight beforehand • Take your time • Keep it focused • Be concrete, not abstract • Speak English Remember the goal is always great advertising! 18
  • 19. 2. Filling in the Boxes
  • 20. Filling in The Boxes • These can be confusing • What goes where? • What are they for? • Just remember, they all have to lead to one main thought - the proposition • Include only what is both necessary and illuminating 20
  • 21. 1. What’s the reason for this brief? What you need to explain: • What is the background/context for what we are doing? • Why the heck are we advertising this brand anyway? • What do we need the advertising to do for it? 21
  • 22. 1. What’s the reason for this brief? • Objectives must be realistic • Advertising objectives, not business objectives • Keep it to the point 22
  • 23. 1. What’s the reason for this brief? “The product has a severe saliency deficiency so it does not get into the target’s consideration set. The leading brand sets the category values and our brand is seen as a “me-too” because of these dominant associations. Alternatively, a proportion of the target segment have a dissociated perceptual set with respect to the brand. The campaign objective is to increase saliency and to communicate a brand identity which is motivating and more appropriate to the product’s experiential manifestation” 23
  • 24. 1. What’s the reason for this brief? “Cheer’s main benefit is to keep colours bright, but most people don’t know this. We need to make them understand so that they choose it for its own merits and not as a second best to Tide.” 24
  • 25. 2. Who are we talking to? • Be as specific and vivid as you can • “Women 18-45” not very helpful • Neither is laundry list of meaningless adjectives and media cliches • Try to describe a real person • But, don’t tell whole life story • Include only what will help Creatives to talk to them 25
  • 26. 2. Who are we talking to? “Young adults 18-25. Someone self-assured, active and energetic, self-reliant, positive, optimistic, individualistic, self-centred, not superficial, irreverent, somewhat cynical, skeptical, savvy, fashion-conscious, honest, straight-forward, computer-literate, entrepreneurial, self-indulgent, hedonistic, likes having new things, doesn’t change opinions to please others, doesn’t change behaviour in order to be liked, thinks of him/herself as an individual but has a powerful need to fit into a group, preoccupied with sex/gender-related issues, has short attention span, wants instant gratification AND likes chocolate bars” 26
  • 27. 2. Who are we talking to? “A 19 year-old guy who likes to think he’s the life of the party. He’s into South Park, Mike Meyers, etc. and is constantly repeating comic catch-phases like he wrote them himself. He’s a little too mainstream to be truly hip, but he’s still very concerned with his image.” 27
  • 28. 3. What do they currently think? • This is not about their life in general • Rather, their relationship with the brand, the category, the advertising 28
  • 29. 3. What do they currently think? • How interested are they in the product? • How often do they use it? • When do they use it? • How do they feel about it? • How do they feel about our brand vs. the competition? • What do they ultimately want the product or brand to do for them? Don’t go overboard: only include what is truly relevant to the problem the advertising must solve 29
  • 30. 3. What do they currently think? PMB 99 “If I work hard enough I will get to where I want”, “I don’t like taking orders”, “What brands I buy says a lot about me”, “I hate anything that is hype and smacks of phoniness”, “If it’s too perfect, it can’t be trusted” 30
  • 31. 3. What do they currently think? They chew gum all the time but it’s not something they think about much. As far as they’re concerned, all gum is pretty much the same. What’s more, they’re completely turned off by gum advertising which they see as cheesy and trying too hard. Still, they might be persuaded that one gum was superior if it made its point convincingly and actually managed to be entertaining. 31
  • 32. 4. What’s single message should this communication convey? Many Creatives don’t look at anything else! 32
  • 33. 4. What’s single message should this communication convey? • The most crucial to get right and the easiest to go astray • Remember, the box says single-minded • Be concrete, not abstract • Err on the side of simplicity • Distinguish between what you tell them and what you want them to think One clear and compelling thought about the brand! 33
  • 34. Single Minded vs. Double-headed Mr. Big is the Mr. Big is the big bar biggest bar, that won’t slow you bar none down, now available in new Peanut Ripple flavour 34
  • 35. Concrete vs. abstract • Abstract ideas are much harder to demonstrate • Abstract language can make you sound like you’re saying something important, even when you aren’t • Concrete language makes your point for you, and doesn’t let you hide behind it 35
  • 36. Abstract vs. Concrete Brand X is a totally Brand X is specially different kind of car designed for women drivers The Second Cup is Second Cup coffee is the Ultimate Coffee the strongest coffee you experience can buy 36
  • 37. Deep Thoughts vs. Simple Thoughts • These days, it’s fashionable for advertising to make Profound Statements About Life • It makes us feel better about selling things to people • It can also lead to cliched and generic advertising More important to be pertinent than to be profound 37
  • 38. Deep Thoughts vs. Simple Thoughts • Don’t be afraid that a simple idea is too dull, just because it is simple • A simple idea is easier for the Creatives to work with It’s their job to make it interesting 38
  • 39. Deep Thoughts vs. Simple Thoughts Extra is the gum that Extra’s flavour lasts will stick by you in a long, long time today’s hectic lifestyle 39
  • 40. Proposition vs. Desired Response • Often confused • Distinction between what you tell them and what you want them to think • Desired response ultimately more important to brand • But proposition more relevant to creative team as a starting point 40
  • 41. Proposition vs. Desired Response Heinz is the thickest, Heinz is the best richest ketchup tasting ketchup Pizza Pops have Pizza Pops will a lot of stuff in them really fill me up 41
  • 42. The Final Test Write it out on a blank sheet of paper and ask yourself: “Can I write an ad from this and this alone?” If you can’t, probably no one else can either. 42
  • 43. 5. Kick start! • For proposition to be credible, it must be backed by evidence • Should be one of most inspirational elements of brief • Give Creatives ideas they can dramatize • Try to unearth interesting nuggets that might inspire 43
  • 44. Proposition: Cadbury Milk Chocolate is the creamiest milk chocolate Support: Only Cadbury Milk Chocolate contains a glass and a half of fresh milk in every 225g Holy Shit Factor: All the milk in Cadbury Milk Chocolate comes from Cadbury’s very own herd of Irish dairy cows 44
  • 45. Brand Voice • How you say it, not what you say • Most well known brands have an established tone - an essential part of their equity • Don’t list contradictions: “energetic, peaceful” • Try and do it in one perfect word 45
  • 46. Creative Considerations • Executional mandatories • Media ideas and opportunities 46
  • 47. When you think you’re done: • Re-read it • Sleep on it • Show it to someone older and wiser (not your Dad) • Get agreement from the Creatives • Sell it to the client • And finally, be sure you haven’t used any of the following words... 47
  • 48. Jerk-Off Words to Avoid • Ultimate • Savvy • Experience • Modern life • Virtual • Empower • Aspirational • Proactive • Contemporary • Self-actualizing • Edgy • Hectic • Synergy • Extreme • Breakthrough • Clever 48
  • 49. The more we use language rooted in the real, ordinary world, the better equipped the creative team will be to communicate with it in the advertising 49
  • 51. Paper plus Personality • Both parts of the briefing should inspire and excite and motivate • One part is notoriously neglected 51
  • 52. What is not a briefing? • Slipping a brief under a Creative’s door, or the old leave-on-the seat trick • A rushed, last minute meeting • Something attended by client • A formal, boring presentation • A spoon feeding • A one-time meeting with your Creatives 52
  • 53. How to Brief • Set aside enough time • Show the packaging • Show historic / competitive ads • Touch, smell, eat product • Get out of the office • Visit the factory • Use images, music, animals • Get drunk together and brainstorm 53
  • 54. In Conclusion • Remember: it’s your road-map for the creative team! • Know exactly what you want them to do and make sure they can understand: • Speak English • Include only what is both necessary and illuminating • Focus on one clear and compelling thought about the brand • Put time and effort into writing and briefing 54
  • 55. Remember: Crap in = crap out 55