(Worthy & Heatley Networking Kimberly N. WorthyCIS 4.docx

(
Worthy & Heatley Networking
Kimberly N. Worthy
CIS 499-Senior Seminar
July 22, 2012
Professor Jimmie Flores
Running head: WORTHY & HEATLEY NETWORKING
1
27
Table of Contents Comment by CC: Kimberly- Use the Table
of Content creator that MS word offers. Also Left align all text
below the Table of Contents Title. This should mirror the APA
guide that was provided in discussion.
Executive Summary----------------------------------------------------
------------------------------ pg. 2

Objective----------------------------------------------------------------
--------------------------------pg. 2
Team Members and their responsibilities---------------------------
-----------------------------pg..3
Four Phases of Project Management Implementation--------------
--------------------------pg 3-5
1. Initiation Phase
2. Project Installation Phase
3. Enterprise-Level Installation Phase
4. Maintenance Phase
Physical and Logical Designs----------------------------------------
--------------------------------pg.5-6
Figure 1.1- Typical Diagram of Enterprise Internetworking
Infrastructure-------------- pg.7
Figure 1.2 Components used when designing an Enterprise
Networking infrastructure pg.8
Figure 1.3 How communication is related between Corporate
and the Frame Relay--- pg 9
Closing------------------------------------------------------------------
----------------------------------pg.10
Software Attachment--------------------------------------------------
--------------------------------pg 12
Schematics--------------------------------------------------------------
---------------------------------pg.13

Worthy&Heatley Networking -Executive Summary Comment by
CC: Adjust Running head
Executive Summary
Worthy & Heatley University has been usingused a manual
library system since September of 1993. Due to the huge
response of students that registered for the summer quarter,
which was unexpected, the project manager has found finds it
hard to provide current information for the instructors to make
sure they have all of the required textbooks for their discipline
of study. Comment by CC: Provide specifics. We want to
create a baseline to start. “Huge” is too vague.
The management team proposed a solution which is to
computerize the library system so that it will lessen the work
load of the librarian. The student’s will be able to log into their
accounts via a secure website and display book information for
the present quarter. There will be different screens which will
allow the students to update files and information will be
updated within 24 hours. Comment by CC: Please review this
for grammar. Ending a sentence with “ok” is not a formal
ending to professional writing. I suggest having a peer review
further submissions for other suggestions.

Worthy & Heatley University has accomplished a great deal in
our community, so it gives me great pleasure to show how
different parts of the operation functioned. It is due time to
enhance the logical and physical design, and other network
functions so that we can continue to serve efficiently. This
correspondence outlines the complete scope of business,
including any objectives, procedures, identification of
responsibilities, and any estimated fees. If there are any
questions or concerns please do not hesitate to contact me ok.
Objective
As a CIS major with a concentration in Internetworking and a
minor in Homeland Security, I would just like to take this time
to confirm the outcome of this project which entails the
configuration of the library database which will allow Worthy &
Heatley Networking to set up a production-like IP network. The
network in which we are configuring consists of a set of
(internal) hosts, a firewall, and internal/external network
services such as DHCP/SSH. There will also be a set of hosts
which will be represented by the Internet on the network. The
installation of the relevant network services on the virtual
machines will also be included. The IP network has an option of
running a IPv4 and IPV6 configuration. Please see Figure 1.1
for the different components that will assist with the library
automation.
Team members and responsibilities
Project manager- Responsibilities include answering questions,
leading and attending meetings, reviewing schedules, budgets,
and the details of the project The project manager will
implement and balance the time, direction and budget for their

assigned project.
Network Administrator= maintaining the library’s connection to
the library system’s system-wide automated network, including
on-line catalogs. The administrator also provides system
support through troubleshooting, diagnosis and resolution of
problems in the operation of networks, workstations and audio
visual equipment. Comment by CC: Let’s be consistent. Do
you plan on using “-“ or “=”?
Software Engineer – responsibilities include front end graphical
user interface design, software testing and quality assurance.
This position also supports, maintains, and documents software
functionality
Account manager – responsible for sales methods and any
account activity for students within the university
Sr. Library System Analyst- performs professional and technical
duties in support of the digital library and library maintenance
of the online catalog while answering any questions from
students and other users as deemed necessary.
A phased approach to implementation allows the allotted time
during the initial phases in order to gather first-hand
information about the characteristics of the project at hand, and
personnel so that the expected outcome can be tailored
accordingly.
The Four Phases of Project Management Implementation
1. Initiation Phase: This phase is when consultants like myself
use projects they can test in order to build process momentum,
overcome natural resistance to change, along with gaining first-
hand knowledge of your organization. The main purpose of this
phase is to successfully collect your organization, rectify any
current at-risk projects, and set the stage for the next two
installation phases. This phase is also where the software
training as well as the project management methodology is
bought up so you can become more familiarized with everything
you should be associated with your team. This phase is where
the key tools are created which will be put well to use during
the remaining installation phases.

2. Project Level Installation Phase: The information which is
gathered from the previous phase is used to roll-out structured
project planning and control processes for all remaining
projects. This phase can include but not excluded from a web-
based activity update system, a project web site, and formal
guidelines for project planning/control. When we come to the
end of this phase the heart of the project management office is
in-place and everyone that needs to be trained for their specific
areas of interest will be ready to begin modifications from one
role of supporting project team requirements supporting me as
the project management officer and the remainder of the staff.
3. Enterprise-Level Installation Phase: This phase focuses on
tools which manage an organization’s entire collection of
projects. Some of the tools could include: enterprise
performance metrics, a management “dashboard” which is used
to gain summary-level visibility to project status, and project
scheduling which would be based on the amount of the
resources and how much priority this project has. When you
look at the intentions of each one of these tools are to (1)
provide management with accurate information about the
projects that are being ran by the organization and (2) support
business decision-making that influences the completion of
projects such as: changes to funding, workload, and project
prioritization.
4. Maintenance Phase: The most important transition of the
project management office is the final phase and this is because
it does a complete 360 degree turn back to the organization.
With this phase the staff will now become the main focus for
providing the enterprise-level information and analysis required
by management. Numerous success stories have been
communicated, all projects that have been processed via the
Internet have well-developed project plan. With this stage being
in completion it creates long-term continuity by putting the
necessary policies and incentives into play and permanently
coach project management into the culture of the organization.
Physical and Logical Design Comment by CC: Ensure this is

left aligned to 1”.
Here at Worthy & Heatley we have carefully outlined a plan
that should be suitable for your needs. As your company will
see we have prepared a timeline that we can go over together so
we can strive to meet these goals and the deadlines as expected.
You are entitled to whichever option you would like so we have
set up this time for you to review and let us know here at
Worthy&Heatley Networking because we are here to service
your needs. When reviewing the Systems Architecture, the two
types of automation systems available are traditional, client-
server based. This is when the software is purchased from the
vendor and it is physically installed on your library computer.
The data will be kept in the database within the library. The
other automation system that I would like to bring to your
attention to is called the Application Service Provider (ASP)
solution and this stands for Application Service Provider, which
is similar to the Internet Service Provider (ISP). Whichever one
is chosen is the provider which stores all the data on their
specific server and only the client is installed on the library’s
computer. Also note that the client is also a web browser. One
of the greatest benefits is that the ASP takes care of all of the
technical support. I must state that if we are trying to stay on
some type of budget then the suggestion would be to go with
ASP because some vendors offer unlimited access to the web,
while others only a limited number of users such as 4. From my
understanding this is a University in which we are preparing
this proposal for 4. Comment by CC: Run-on Comment by CC:
Address the name in a similar way you did with ISP. This is
good. Comment by CC: Your ideas are good, Kimberly. We
need to concentrate on eliminating excessive run-on sentences.
Too many ideas are presented in one sentence.
Depending on the status of your the information, data
conversion services may be an option for your company.
Because you do not seem to have an extreme amount of
information on your library records they may not be in MARC
format. If this is the case you will need retrospective conversion

services. There are other companies that work with your records
and will oormat them according to your system. Once these
records have been formatted to your likings they will be
inserted into your new ILS upon delivery. For your
convenience, some businesses can have smart barcodes placed
on them after the conversion has been processed. The
uniqueness of this barcode is that the title of the book or the
item is attached to this barcode so that this item can be
referenced under the new catalogue system. The majority of our
systems when it comes down to installation are self-explanatory
like other traditional software. If for some reason that
installation is needed or desired for any reason you must be
made aware that this will be an extra cost and it could range
between several thousands of dollars. Comment by CC:
Name it. Comment by CC: Vague… what counts as extreme?
Comment by CC: Spell check, please.
The next requirement will be the requirements gathering
and this basically means that Worthy&Heatley would like to
confirm that the needs of your Corporation and the software we
will be installing (ILS), are compatible with each other. The
way we go about this task is developing a library profile which
contains the company’s collection size, material format, an
estimate number of patrons, the number of staff who will be
using the system and the annual circulation (in/out), etc. Once
the requirements gathering has taken place and the library
profile has taken place we recommend you developing use cases
for the existing functions within the library which you may
choose to automate. Use cases are simply workflow analysis
documents and they outline the steps needed to finish a task. An
example would be something such as checking out a book, or
renting a periodical. There are two different formats in which
they can be created and that is in list or narrative but these
cases should not only include the steps taken on the computer
but they should also include other steps such as photocopies of
patron licenses as well.
While it may seem like a lot of detail, by having this

documentation it helps determine the specific requirements the
software your company should have at the minimum. Your
company will be very upset to say the least if it cannot do at
least what your computer system was capable of doing prior to
this transition. Some of the questions that we may ask from a
functionality point of view are as follows:
· What functions does your company want to automate
· Cataloging, Circulation, Serials management, Acquisitions,
etc.
· Is the software compatible with MARC records?
· Does the software need to be Z139.50 compliant
· Is the software an OpenURL compliant?
· Does it have the ability to attach book jacket images for
display in the OPAC?
Just like there are cons to these requirements if your system
could not meet the requirements, if your company does meet the
requirements, we will have one quick meeting to assign the use
case work with the subcommittee which you can find detailed
on the timeline enclosed and one meeting to discuss the
necessary functional requirements following the document
analysis. Comment by CC: This is a lengthy sentence.
As we move forward the next requirements and
considerations we need to discuss are the technical
requirements. The questions that we need to discuss are listed
below for your review:
· Is the computer’s compatibility meant for a PC or Mac or
both?
· What service architecture will your corporation be using?
Traditional Client-server or ASP?
· How many users are concurrent and necessary?
· How many workstations are required?
· How many simultaneous OPAC users are necessary?
Two meeting should be more than enough to straighten out any
misfortunes along the way.
Last but not least is the business requirements and the
majority of these requirements may sound similar; however they

are far from being the same. The considerations that must be
considered are as follows:
· Would you like a web-based OPAC?
· Would you like your patrons to be able to reserve their own
items?
· Can the new system being reviewed support the size that it is
estimated to be in the next 5 years?
· Will you ever want to create an image library/ Comment by
CC: Grammar/spell check
· Will interlibrary loan ever develop in the near future?
When working with a large, enterprise-level Internetwork it is
imperative to choose the correct routing protocol. Networks
change like there is no tomorrow and they grow enormously
while it affects the best path for routing packets through an
Internetwork. Protocols are responsible for keeping a look out
for changes that may be occurring on the network and they also
share their changes with routers throughout the network. There
are two major types of routing protocols, and they are distance
vector and link state. Link-state protocols are designed to
operate in large enterprise-level networks and these protocols
are OSPF and NLSP. They are very complex, and they are
harder to configure, troubleshoot, and maintain than the other
protocol which is named distance vector. Link state protocols
establish a neighbor-relationship with directly connected peers
routing information with its neighbors only when there are
changes in the network topology, and link state protocols only
send updates to neighboring topology. Link state protocols only
send updates to neighboring routers, whereas distance vector
protocols send the complete routing table (Horner, 2012)
Comment by CC: This is okay in conversation, but not in
formal writing. Comment by CC: Vague
One of the most critical components of business continuity is IT
network support. There is not one organization which should be
without some type of startup plan. This will allow the

organization to see that they are equipped with the technology
and tools in order to deal with a highly certified team which
deals with your IT infrastructure. This also allows your
workforce to communicate and collaborate wherever and
whenever you are gone or within distance. The support plan will
help improve the ability of your network to function at the
highest level so that the company can meet the business needs
as outlined. The support plan which is outlined below has a few
highlights that need to be addressed and I would to keep you
informed by pointing this information out so that the company
is aware of how this support plan can be beneficial. They are
listed below for your review: Comment by CC: Review
sentence structure here. You can say “Successful organizations
begin projects implementing startup plans.”
· Hi-Tech lab for staging & proof of concept before
remediation.
· Multiple Internet lease lines, VPN,VoIP & PRI circuits from
different providers for redundancy
· Robust tools for monitoring, management and audits
· NMS & application servers in failover cluster to ensure
business continuity
· secure facility with 100% power backup (Network
Implementers, 2011)
The Access Control list gives access to or denial of service by
which it controls. It has a single security class as its type, and it
grants privileges to principals, to control access to protected
data or functionalities, and it can grant only the privileges that
are defined in its security class (Oracle, 2002).
Figure 1.1- Typical Design of an Enterprise Network

Figure 1.2 Components used when designing an Enterprise
Networking infrastruct
This project demands significant involvement by your
accounting personnel. The amount of success is dependent on
how much effort is placed into this project. To achieve a
successful operation, it will be your responsibility to perform
the following activities:
1) Gather an up-to-date trial balance for all accounts as of the
conversion date.
2) collect a complete list of all vendors and grants available,
including amounts outstanding (by invoice), addresses,
phone numbers, vendor terms, vendor classes (if any), and any
other necessary vendor or grant information. Total amounts
outstanding on the vendor listing should agree with total
accounts payable from trial balance
3) Create a complete list of existing endowments, with balances
as of the conversion
4) Enclose a copy of the financial statements format desired by
the organization for the balance sheet, income statement, and
other financial reports.
Benefits
When this project has reached its completion stage, having
converted from the manual library system to the computerized
database, these benefits will include a high level of accuracy,
ease of data entry, and timely flexible reporting. Throughout the
plans that have been put forth
Software costs and Professional fees
Software costs and fee estimates can be found in the attached
files folder. These files will only become effective provided (a)
the accounting records provided are in good order and (b) a
staff member can devote full time to the operation process. We

will not incur any additional hours without gaining permission.
The software which we will install does not include any
modifications. Worthy & Heatley networking does require a
fifty percent deposit on software cost before we begin any
manual labor. Once the loading of software has begun the
balance for the software will be due. All of our professional
fees are billed on a weekly basis.
Closing
Worthy&Heatley appreciate the opportunity to satisfy your
computer software needs. If you choose to accept this proposal,
please sign one copy and return with a fifty percent deposit of
the software costs.
Sincerely,
Worthy&Heatley Networking
Project manager
Response
This letter correctly sets forth the understanding of the
neighboring group of Worthy&Heatley Networking
_____________________________________________________
____________________ Accepted by
Title Date (pick the date)

Worthy&Heatley Networking
1517 Copperplate Road
Charlotte, N.C. 28216
_____________________________________________________
_________________________
[Pick the Date]
_____________________________________________________
_________________________
Software: Model Sixty
Software Cost
Library Multi-Record Including Report Master $1255
General Ledger$850
Accounts Payable $850
Import Master $645
Total Software Cost $3600
Professional Services Costs
Hourly Fee $90
Total Estimated Hours 77

Total Professional Services/Cost $6930.00
Itemized Task List and Associated Hours
Task Nine Hours
Installation Plan
1. Identify responsibilities
2. Establish schedule
3. Select conversion date
Software attachment 1.1
Please find attached below the schematics for my Enterprise-
level Internetworking
Figure 1.4-Schematics of Enterprise-level Internetworking
infrastructure

References Comment by CC: Please review reference page
requirements for APA format.
Cox, Kerri (n.d.) e How. Challenges of Library Automation.
Retrieved 2012 July 25 from
http://www.ehow.com/list_6932611_challenges-library-
automation.html
La Crosse Public Library (n.d.) Retrieved 2012 July25 from
http://www.lacrosselibrary.org/index.asp
Oracle (2002) Oracle® XML DB Developer’s Guide. 27 Access
Control Lists and Security Classes Retrieved 2012 July 25 from
http://docs.oracle.com/cd/B28359_01/appdev.111/b28369/xdb21
sec.htm.
Network Implementers. (2011). Network Implementers Online
Network Consulting Support. Network Implementers-The IT
Support Company Retrieved 2012 July 25 from
http://www.networkimplementers.com/aboutus.php3
Horner. (2012). Bucket Brain. What is a Router? Retrieved 2012
July 25 from http://www.bucketbrain.com/whatisroute
r/

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