Workshop on Designing Calm Technology at UX London
The difference between an annoying technology and one that is helpful is how it engages our attention. Calm Technology is a framework for designing ubiquitous devices that engage our attention in an appropriate manner. The aim of Calm Technology is to provide principles that follow the human lifestyle and environment in mind, allowing technology to amplify humanness instead of taking it away. This workshop will cover how to use principles of Calm Technology to design the next generation of connected devices. We’ll look at notification styles, compressing information into other senses, and designing for the least amount of cognitive overhead. --Intended Audience-- This workshop is for anyone that actively builds or makes decisions about technology, especially user experience designers, product designers, managers, creative directors and developers. Attendees are encouraged to have some background in user experience design and look at http://calmtech.com/ or Designing Calm Technology before the workshop. --Structure and Activities-- Students will work in groups to solve a series of design challenges, including designing new products, ‘calming down’ a complex ones, communicating the principles of Calm Technology across an organization and team, and entering a product successfully into the marketplace. --You’ll learn how to-- - Use principles of Calm Technology to design the next generation of connected devices. - Design appropriate notification systems into both physical and software products - Communicate the principles of Calm Technology to your across your organization and team - Use methods of Calm Technology to design technology for generations, not seasons. - Enter your product successfully into the marketplace.
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Workshop on Designing Calm Technology at UX London
- 1. caseorganic.com Workshop on Designing Calm Technology calmtech.com Workshop by Amber Case | Research Fellow Harvard Berkman Klein Center Civic Media @ MIT Media Lab @caseorganic caseorganic@gmail.com
- 2. caseorganic.com 50 billion devices will be online by 2020. -Cisco
- 5. caseorganic.com The Dystopian Kitchen of the Future
- 8. caseorganic.com The new Schrödinger's Cat Failure forces humans to ‘manually’ feed ravenous pets
- 9. caseorganic.com PetNet is not held responsible for any service failures: Source: http://readwrite.com/2016/08/01/petnet-shows-happens-iot-fails-dl1/
- 10. caseorganic.com We need a Calm Technology
- 11. caseorganic.com XEROX PARC: mid-90s Mark Weiser John Seeley Brown
- 12. caseorganic.com
- 13. caseorganic.com “A good tool is an invisible tool. By invisible, we mean that the tool does not intrude on your consciousness; you focus on the task, not the tool.” Mark Weiser -- 1993
- 14. caseorganic.com A person's primary task should not be computing, but being human.
- 16. caseorganic.com I. Technology shouldn’t require all of our attention, just some of it, and only when necessary
- 18. caseorganic.com II. Technology should inform and create calm
- 19. caseorganic.com III. Technology should make use of the periphery
- 20. caseorganic.com A calm technology will move easily from the periphery of our attention, to the center, and back: Things in the periphery are attuned to by the large portion of our brains devoted to peripheral (sensory) processing. By placing things in the periphery we are able to attune to many more things than we could if everything had to be at the center. Thus the periphery is informing without overburdening. - Weiser, Brown, The Coming Age of Calm Technology
- 21. caseorganic.com IV. Technology should amplify the best of technology and the best of humanity
- 22. caseorganic.com 1. Machines shouldn't act like humans 2. Humans shouldn't act like machines 3. Amplify the best part of each Design for people first
- 23. caseorganic.com V. Technology can communicate, but it doesn’t need to speak
- 24. caseorganic.com The Roomba Robotic Vacuum Cleaner :)
- 25. caseorganic.com VI. Technology should work even when it fails.
- 26. caseorganic.com The new Schrödinger's Cat Failure forces humans to ‘manually’ feed ravenous pets
- 27. caseorganic.com VII. The right amount of technology is the minimum needed to solve the problem.
- 28. caseorganic.com Street Lights Toilet Occupied Sign
- 29. caseorganic.com VIII. Technology should consider social norms
- 30. caseorganic.com Restorative Normal Enhancing Fear-inducing Accepted Invisible Technology and Invisiblity
- 31. caseorganic.com Calm Technology allows people to accomplish goals with the least amount of mental cost
- 33. caseorganic.com Place* - Relation - History - Identity *Non-Places: Introduction to an Anthropology of Supermodernity (1995), Marc Augé
- 35. caseorganic.com
- 36. caseorganic.com
- 37. caseorganic.com
- 38. caseorganic.com Project #1: Design a place in a non-place. 20 min
- 39. caseorganic.com Principles of Calm Technology I. Require the least amount of attention II. Inform and encalm III. Empower the periphery IV. Amplify the best of technology and the best of humanity. V. Communicate without needing to speak VI. Consider social norms VII. The minimum tech to solve the problem VIII. Fail gracefully
- 40. caseorganic.com Project #2: Create the most annoying device possible (15 min)
- 41. caseorganic.com Project #3: You’ve inherited the same device you just created. Now, calm it down! (15 min)
- 42. caseorganic.com Principles of Calm Technology I. Require the least amount of attention II. Inform and encalm III. Empower the periphery IV. Amplify the best of technology and the best of humanity. V. Communicate without needing to speak VI. Consider social norms VII. The minimum tech to solve the problem VIII. Fail gracefully
- 44. caseorganic.com 1. Haptics vs. auditory alerts (haptic compass) 2. Light status vs. full display (on/off) 3. Positive or negative tones (home electronics) 4. Transparency (inner-office windows) Create ambient awareness through different senses
- 45. caseorganic.com Light-Based Status System connected to Beeminder @aaronpk 2014
- 46. caseorganic.com Weather Status Lighting Hue Lightbulb connected to a weather report @aaronpk 2014
- 47. caseorganic.com Project #4: Design a product or service that uses Ambient Awareness to deliver information (20 min)
- 48. caseorganic.com Principles of Calm Technology I. Require the least amount of attention II. Inform and encalm III. Empower the periphery IV. Amplify the best of technology and the best of humanity. V. Communicate without needing to speak VI. Consider social norms VII. The minimum tech to solve the problem VIII. Fail gracefully
- 49. caseorganic.com Thank you very much! calmtech.com Calm Technology from O'Reilly and amazon.com!
- 50. caseorganic.com Slides will be posted to slideshare.net/caseorganic
Editor's Notes
- It’s not just the kitchen
- It’s not just the kitchen
- YOU AGREE THAT YOU WILL NOT RELY ON THE SERVICES FOR ANY SAFETY OR CRITICAL PURPOSES RELATED TO YOUR OR YOUR PET.
- And that’s why we need a calm technology
- It’s not just the kitchen
- Includes other tech such as insilun pumps, crutches, etc.