This document discusses key trends and strategies for professional services firms. It identifies the main driving forces as technology, business models, commoditization, and changing social expectations. It emphasizes building high-value client relationships through aligning objectives, deepening understanding, and partnering for mutual benefit. The power of networks is explored, with the most connected individuals and organizations gaining advantages. Success levers include work structure, pricing, processes, capabilities, and business development. Strong leadership is needed to act as energizers who communicate a vision and connect people to enable information sharing and high-performance networks.