Presentation given by Superintendent Chas Bailey of the Metropolitan Police, at CMP's 'Aiming for excellence' conference, 5 December 2008, London.

1. Mediation, Equality and Diversity Superintendent Chas Bailey

7. Mediation as a diversity tool Diversity outcome of mediation: Enduring understanding of each other’s views, feelings & needs leading to a behavioural change

8. Contrast and Compare Fairness at Work Investigations and Mediation FAW Mediation Formal written complaint Easy initiation Investigatory structure Informal approach Encourages defensiveness Encourages honesty Documented outcome Confidential Imposed judgement Parties own the outcome Protracted Speedy

17. KEY MESSAGES Mediation and diversity fit together well

18. KEY MESSAGES Mediation and diversity fit together well Staff associations add value when building trust

19. KEY MESSAGES Mediation and diversity fit together well Staff associations add value when building trust Achieving ownership of the outcome creates a lasting solution

20. KEY MESSAGES Mediation and diversity fit together well Embrace staff associations as they add value when building trust Mediation is my tool of choice for dispute resolution (and gives me a real buzz) Achieving genuine ownership of the outcome creates a lasting solution