Communication SkillsPrepared forKHALIL AHMEDPresented byFAIZAN SALEEMBahria University
What is Communication? Most common ways to communicate Communication Goals Common Communication Errors: A Good Algorithm Improving communication Conclusion Suggestion Question/Answers SessionStructure
What is Communication?SENDER RECEIVERFeedbackreceiver senderCommunication is the process of sending andreceiving information among people.MediumEncode Decode
Communication GoalsTo change behaviorTo get actionTo ensure understandingTo persuadeTo get and giveInformation(Socialization)
9%16%30%45%0%5%10%15%20%25%30%35%40%45%50%Writing Reading Speaking ListeningListening and Speaking are used a lot.
Finishing others’ sentences Preparing our response before someone hascompleted speaking Multitasking while ‘listening’ Filtering content or meaning based on thespeaker Speaking for others.Common Communication Errors:
In order to have good communication: Listen to Understand Understand before speaking Speak to be understoodA Good Algorithm of CommunicationCommunication is a two way process!
Inspires confidence Builds respect in business and social life Helps make friends Develops a distinct personality SocializationWhy is communication important
Avoid argument Silence EnunciationClear, loudImproving communication
Communication is two way process Socialization Avoid ArgumentCONCLUSION
SUGGESTIONS Interact with only one. Listen clearly Receiver is understand or not Prepare your reply Do multitasking when lishening