The document discusses better ways for teachers to communicate with students. It provides examples of phrases teachers commonly use and how students may interpret them, along with better alternatives. Some key points made include: - Praising students only for attributes like looks or grades can imply love is conditional and discourage risk-taking. It's better to praise effort. - When students are upset, they need to express feelings to learn coping strategies, not be told problems aren't serious. Asking how they feel and how to improve helps. - Explain why hitting is wrong, rather than just saying a student messed up, to have a productive discussion and develop conscience.