The talk based on this ppt can be heard here: https://www.thespiritualscientist.com/2018/03/winning-emotional-intelliigence-2-social-competence-relationship-management/ The speaker, Chaitanya Charan, is a monk, mentor and spiritual author. He has written 20 books and writes the world's only daily blog on the timeless spiritual class, Bhagavad-gita, at gitadaily.com

1. Winning with
emotional
intelligence

2. Social competence
through
Relationship
Management

3. Relational basics
When we relate with others,
what can we change?
1. Our vision of others
2. Our vision of our role in the
relationship
3. Our input in the relationship

4. Three modes – three behavioral types
Goodness – Contemplation before
action (14.11)
Passion – Action before
contemplation (14.12)
Ignorance – Neither action nor
contemplation, just delusion (14.13)

5. Metaphors for modes
Channels along which our
consciousness flows by
default
Ropes that pull our
consciousness in particular
directions

6. How the modes affect us
Perceive (our vision of other)
Process (our vision of our role
in the relationship)
Pursue (our input in the
relationship)

7. How we perceive
Goodness: See material &
spiritual both (18.20)
Passion: See material alone
(18.21)
Ignorance: See material
fragmentally (18.22)

8. How we perceive in ignorance
Reduce people to some one
attribute of theirs
Eg. Boy in foster home

9. How we perceive in passion
Reduce people to their
external attributes
Eg Men treat women as sex
machines & women treat men
as ATM machines

10. How we perceive in goodness
See others, like us as
combinations of strengths
and weaknesses
Learn to compliment &
complement

11. Insensitive vs Desensitized
Seek to understand others
just as we want them to
understand us
Eg Tone deaf

12. How we perceive spiritually
We all are works in progress,
souls at our own levels in our
spiritual evolution

13. Dealing with conflicts
Tolerate
Mitigate
Emigrate

14. The key change in vision
Change your defining
identity from
social to
spiritual

15. Focus on spiritual evolution
See every interaction as an
opportunity for growth
Eg Attendant –
disagreeable customer