The document discusses how to win customers and beat competition. It emphasizes the need to diagnose problems early, think innovatively about processes, and improve customers' topline and bottomline performance through smart strategies. The goal is to help customers achieve satisfaction and growth through professional consulting services that focus on quality, efficiency and solving problems.
this includes the idea of setting up a business that deals with laundry. the idea is unique as it focuses on a smart way of washing clothes and getting it done on time.
About Harvel Irrigation | Harvel Greens Agriculture in India | Organic FarmingHARVEL GREENS LLP
To bring forth world’s latest & most efficient Agricultural & Irrigation technology for our customers. A technology that helps your agricultural business grow without compromises. Because cost effective, sustainable, efficient and high tech are the future of your yields.
Global Manager Group is a world class consultancy and training company.We are one of the largest ISO and management consulting organizations and our group of companies have more than 900 satisfied clients in India, and other countries. We are one of the preferred Management and ISO Certificate Consultants across the world. visit: http://www.globalmanagergroup.com
this includes the idea of setting up a business that deals with laundry. the idea is unique as it focuses on a smart way of washing clothes and getting it done on time.
About Harvel Irrigation | Harvel Greens Agriculture in India | Organic FarmingHARVEL GREENS LLP
To bring forth world’s latest & most efficient Agricultural & Irrigation technology for our customers. A technology that helps your agricultural business grow without compromises. Because cost effective, sustainable, efficient and high tech are the future of your yields.
Global Manager Group is a world class consultancy and training company.We are one of the largest ISO and management consulting organizations and our group of companies have more than 900 satisfied clients in India, and other countries. We are one of the preferred Management and ISO Certificate Consultants across the world. visit: http://www.globalmanagergroup.com
A slidedeck Marc Stickdorn and Jakob Schneider use for presentations on Service Design Thinking in 2013. It uses some examples from the field of tourism to explain the basic concepts, process, methods and tools of service design. Have a look at our websites to learn more on what we're doing or get in touch with us:
The book "This is Service Design Thinking": www.tisdt.com
The software "smaply": www.smaply.com
The mobile ethnography software "myServiceFellow": www.myservicefellow.com
Presentation by Marc Stickdorn & Jakob Schneider.
Graphic design by Jakob Schneider. Like his style? Check his agency: http://kd1.com
Mapping the customer experience: innovate using customer experience journey mapsJoyce Hostyn
Do you know what your organization looks like from your customer’s perspective? In the digital age, silos and organizational bureaucracy manifest themselves through your digital presence. You can bridge these silos and overcome a bureaucratic inside-out mindset by visualizing the customer (learner, elder, citizen, patient, employee) experience through a customer experience journey map that captures both actual and emotional aspects of the customer experience. Then, map in hand, you can use it to design great outside-in customer experiences for your organization.
How to have successful dialogue when stakes are high, opinions vary, and emotions run strong. Whether it's with a friend, a co-worker, or a loved one, how can you be 100% honest and yet 100% respectful?
Minda Projects Ltd ( MPL) is a leader in the construction of Industrial and high rise residential with a track record spanning more than Nineteen years. We started in 1996 as a construction company with a team of dedicated, hardworking and talented engineers.
Ambicales is a young company promoted by IIT alumni . We provide services which helps individuals and organizations to take the "Green Route" for cleaner future. Our services includes Energy Audit, EPCM for Renewable energy (Solar & Bio-mass) Projects, Technology Evaluation (Research & Analysis) and carbon management services(footprint, mitigation and branding).
Headquartered in Kolkata, Tega was promoted in 1976 by the Mohanka family in a technical & financial collaboration with Skega AB, Sweden; In 1998, Mohanka family acquired 100% equity stake in the Company.
For 40 years at Tega we have lived by this philosophy.
To work together with our clients.
To understand complex problems, engineer flawless solutions and deliver them on time.
Hi Friends
This is supa bouy
I am a mentor, Friend for all Management Aspirants, Any query related to anything in Management, Do write me @ supabuoy@gmail.com.
I will try to assist the best way I can.
Cheers to lyf…!!!
Supa Bouy
Like many peers in the industry, GE’s customers are changing. They are asking and expecting that GE simplify its operating processes. In response, GE is undergoing a digital transformation journey to secure its leadership in the 21st century. Join this session to learn how GE is breaking down complexity with digital business. You will also hear some key lessons learned as GE strives to succeed in their transformative journey.
A slidedeck Marc Stickdorn and Jakob Schneider use for presentations on Service Design Thinking in 2013. It uses some examples from the field of tourism to explain the basic concepts, process, methods and tools of service design. Have a look at our websites to learn more on what we're doing or get in touch with us:
The book "This is Service Design Thinking": www.tisdt.com
The software "smaply": www.smaply.com
The mobile ethnography software "myServiceFellow": www.myservicefellow.com
Presentation by Marc Stickdorn & Jakob Schneider.
Graphic design by Jakob Schneider. Like his style? Check his agency: http://kd1.com
Mapping the customer experience: innovate using customer experience journey mapsJoyce Hostyn
Do you know what your organization looks like from your customer’s perspective? In the digital age, silos and organizational bureaucracy manifest themselves through your digital presence. You can bridge these silos and overcome a bureaucratic inside-out mindset by visualizing the customer (learner, elder, citizen, patient, employee) experience through a customer experience journey map that captures both actual and emotional aspects of the customer experience. Then, map in hand, you can use it to design great outside-in customer experiences for your organization.
How to have successful dialogue when stakes are high, opinions vary, and emotions run strong. Whether it's with a friend, a co-worker, or a loved one, how can you be 100% honest and yet 100% respectful?
Minda Projects Ltd ( MPL) is a leader in the construction of Industrial and high rise residential with a track record spanning more than Nineteen years. We started in 1996 as a construction company with a team of dedicated, hardworking and talented engineers.
Ambicales is a young company promoted by IIT alumni . We provide services which helps individuals and organizations to take the "Green Route" for cleaner future. Our services includes Energy Audit, EPCM for Renewable energy (Solar & Bio-mass) Projects, Technology Evaluation (Research & Analysis) and carbon management services(footprint, mitigation and branding).
Headquartered in Kolkata, Tega was promoted in 1976 by the Mohanka family in a technical & financial collaboration with Skega AB, Sweden; In 1998, Mohanka family acquired 100% equity stake in the Company.
For 40 years at Tega we have lived by this philosophy.
To work together with our clients.
To understand complex problems, engineer flawless solutions and deliver them on time.
Hi Friends
This is supa bouy
I am a mentor, Friend for all Management Aspirants, Any query related to anything in Management, Do write me @ supabuoy@gmail.com.
I will try to assist the best way I can.
Cheers to lyf…!!!
Supa Bouy
Like many peers in the industry, GE’s customers are changing. They are asking and expecting that GE simplify its operating processes. In response, GE is undergoing a digital transformation journey to secure its leadership in the 21st century. Join this session to learn how GE is breaking down complexity with digital business. You will also hear some key lessons learned as GE strives to succeed in their transformative journey.
WELCOME TO WEBTECH ENGINEERING PVT. LTD. WEBTECH ENGG is a private limited company, with its main head office situated in Faridabad,Haryana. WEBTECH ENGINEERING was formed in the year 1998, under the efficient guidance of our mentor and founder of the company Mr. Sabhajeet Singh along with the help of few highly skilled professionals. And now the group has more than five units in faridabad itself and its branch offices in Pune, Chennai, Hyderabad, Mumbai, Dubai and Malaysia and has more than 700 qualified employees.
HR heroines-Eye to spot talent,create USD 1 billion turnover!
see for details in text on slideshare (5 slides)or www.linkedin.com
sanjeeev bahadur,M.tech,MBA,UPSC topper.
9 Steps to 9% GDP Growth Rate in 9 months in Rs 900 Crore!
Spend 9 Minutes with open mind!
Make in India,Letter of Credit,Skill India,Budget,Fortune 1000 companies,PSU's,G-20 countries,Theory plus Practice,Innovation
Project Management can save USD 25 Billion per year as per study by NCAER.Examples of Reliance Power,NTPC,Tata Power,Delhi Metro,Tata Motors with live examples and photos!
100 Smart cities project of Sh Narendra Modi,Prime Minister,Govt of India which has been allocated Rs56,000 crores in 12 months in the Union Budget by Finance Minister.This project is set to revolutionize the development and growth of India's GDP and many Fortune 500 companies stand to benefit and create employment opportunities in the country!
Innovative Project Management Practices,Project Management,Cut Time and Cost Overruns,Power Sector,Theory plus Practice,Learning by Doing,Enhance your decision making, Annual Losses in India due to delays cost Rs 125000 crores or USD 25 billion,PERT/CPM.
Innovative and Smart decisionmaking can improve your performance with your team by upto 50%.Quotes from famous CEO's,Presidents,Prime Minister,Army Generals/Field Marshal.Outperform your competitor's!
4. Mission and Vision
Statement
• Mission: Achieve "Customer
Satisfaction “through i n n o v a t i v
e , economical and value added
consulting & EPC services.
• Maximization of wealth creation ,
value and client’s satisfaction with
professional integrity.
• Vision :To become a world-class
globally competitive EPC and total
solutions Consultancy Organization.
7. ARE WE SMART OR OUR
COMPETITORS
SMARTER
• WHAT IS YOUR COMPANY’S
CORE COMPETENCY?
• ARE YOU IN B2B or B2C
MARKETPLACE?
• WHAT IS YOUR BUSINESS
PROPOSITION FOR YOUR
CUSTOMERS?
8. THINK SMART.WORK
SMARTER
• HAVE WE DONE
BENCHMARKING WITH OUR
COMPETITORS?
• IS OUR PRODUCT/SERVICE
BETTER THAN OUR
COMPETITORS?
• IS OUR PRODUCT OR SERVICE
COMPETITIVE AND
PROFITABLE ?
9. FEW QUESTIONS WE
NEED TO ANSWER?
• ARE CUSTOMERS SATISFIED
WITH YOUR COMPANY’S
SERVICE QUALITY?
• DO WE HAVE A UNIQUE
PRODUCT OR SERVICE
PROPOSITION?
• ARE WE WELL KNOWN?
10. SIMPLE QUESTIONS!
• ARE OUR CUSTOMERS PROFIT
GROWING OR NOT@20% PER
ANNUM.
• CAN WE DIAGNOSE OUR
CUSTOMERS BUSINESS
PROBLEMS?
• DO WE HAVE PROCESSES IN
PLACE?
11. CATALYST FOR
CHANGE
• ANALYSE EXSISTING KEY
COMPETITORS OPERATIONS
• ANALYSE CUSTOMERS
EXPECTATIONS
• ARE OUR EMPLOYEES TRAINED
FOR CUSTOMER SERVICE AND
SATISFACTION
12. CATALYST FOR
CHANGE
• DO WE DISPLAY WINNING
ATTITUDE
• ARE WE EAGER TO SOLVE OUR
CUSTOMERS PROBLEMS
• AS TIMES CHANGE AND
COMPETITORS CHANGE,DO WE
STILL HAVE A WINNING
BUSINESS PROPOSITION
13. HOW CAN WE ASSIST
YOU
• BY UNDERSTANDING YOUR
AND YOUR CUSTOMERS
GOALS,MISSION AND VISION
• BY PROVIDING STRATEGY TO
YOU TO STAY AHEAD OF TIMES
AND COMPETITION
• HELP IMPROVE YOUR PROFITS
TO BEAT INFLATION
14. HOW?
• IMPROVE YOUR COMPANY’s
TECHNOLOGY AND DESIGN
PROCESSES
• IMPROVE YOUR CUSTOMER
SERVICE/SATISFACTION
PROCESSES
• LOWER YOUR COST OF
OPERATIONS NOT YOUR
PRODUCT/SERVICE QUALITY
15. IMPROVE PRODUCTIVITY
AND EFFICIENCY OF
OPERATIONS
• TECHNOLOGY TIEUPS
• LOWERING COST OF
OPERATIONS
• IMPROVING SALES
PRODUCTIVITY
• IMPROVED PROJECT
MANAGEMENT TO CUT
TIME/COST OVERRUNS
17. OUR TEAM
• WE HAVE AN EXPERT TEAM OF
IIT,IIFT,IIM,FMS ENGINEERS/
MANAGERS/CA’s
• OUR PEOPLE HAVE WORKED
WITH TATA,BIRLA,LEADING
PSU’s,CORPORATES
• OUR TEAM HAS BOTH
ACADEMIC AND INDUSTRIAL
EXPERIENCE
18. FOCUSSED STRATEGY
• BETTER TIME MANAGEMENT
• BETTER PRIORITY
MANAGEMENT
• IMPROVED EMPLOYEE
PRODUCTIVITY
• BETTER QUALITY
PRODUCTS/SERVICE
• IMPROVED
PROCESSES/CONTRACTS
• NEAR ZERO LITIGATION
19. BEAT
INFLATION.OUTSMART
COMPETITION
• THINK SMART,WORK SMARTER.
• FIND INNOVATIVE SOLUTIONS
TO BUSINESS
PROBLEMS/RECESSION
• TOP MANAGEMENT CAN
CONCENTRATE ON INORGANIC
GROWTH OF COMPANY
20. List of Customers
• TATA CHEMICALS LTD
• CHAMBAL FERTILIZER&
CHEMICALS LTD
• NATIONAL FERTLIZERS LTD.
• SHRIRAM FERTILIZERS LTD
• IFCI LTD
21. OUR CLIENT’ s
• SOI,CRRI,CSIR,DRDO,NHO,IIRS
• DEFENCE,CENTRAL SOIL RESEARCH
INSTITUTE
• BHARAT HEAVY ELECTRICAL LTD
• ONGC LTD,IOC,BPCL,HPCL
• HERO HONDA LTD
• TATA MOTORS LTD
• SAIL,DSP,BSP,HEC
• SAHARA INDIA,JAYPEE GROUP
• SBI,BOB,PNB,SAP,IBM,HCL
22. Some of Fertilizer Plants
Our People associated
• 1998 900 MTPD Ammonia Plant (Naphtha/Associated Gas
Based), 1500 MTPD Urea Plant Expansion Project at
Kakinada Nagarjuna Fertilizers & Chemicals Ltd.
• 1997 1350 MTPD Ammonia Plant and 2 X 1100 MTPD Urea
Plant (Expansion) based on naphtha at Phulpur Indian
Farmers Fertilizer Cooperative Limited 19971350 MTPD
Ammonia Plant and 2 X 1100 MTPD Urea Plant
(Expansion) based on natural gas at VijaipurNational
Fertilizers Limited 1996 1350 MTPD Ammonia Plant and
2x1100 MTPD Urea Expansion Plant based on associated
gas/naptha at Aonla.Indian
Farmers Fertilizer Cooperative Limited
• 1995 1350 MTPD Ammonia Plant and 2x1125 MTPD Urea
Plant based on associated gas at ShahjahanpurOswal
Chemical & Fertilizers Limited 19941350 MTPD Ammonia
Plant and 2x1125 MTPD Urea Plant based on associated
gas at Gadepan Chambal Fertilizers & Chemicals Ltd.
• 1994 1350 MTPD Ammonia Plant and 2x1125 MTPD Urea
Plant based on naptha/associated gas at BabralaTata
Chemicals Ltd.
23. Chambal Fertilisers
and Chemicals
Limited
• Chambal Fertilisers and Chemicals
Limited (Chambal) is one of the largest
private sector fertilizer producers in India.
It was promoted by Zuari Industries
Limited in the year 1985.
• Its two hi-tech nitrogenous fertiliser (urea)
plants are located at Gadepan in Kota
district of Rajasthan. The two plants
produce about 2 million MT of Urea per
annum.
• The first plant was commissioned in 1993
and second plant in 1999. These plants use
state-of-the-art technology from Denmark,
Italy, United States and Japan.
24. Tata Chemicals
Ltd,Babrala
• Babrala, northern exposure Northern India is rural
and remote and a significant proportion of the
population is engaged in agriculture. This is the
heartland of Tata Chemicals' Farm Essentials
business.
• At Babrala, in Uttar Pradesh, is India's most energy
efficient urea plant. Its efficiency puts it in the top
ten per cent globally. Commissioned on a green-field
site in 1994 it is the centrepiece of the group's
crop nutrition business.
• Assuming a favourable, imminently expected,
decision from the government on allocation of new
gas supplies it will be the site of a second urea
plant within the next three years. Capacity will
more than double.
25. Tata Chemicals Ltd
• One produces ammonia, primarily from domestically
produced natural gas but also using some imported LNG.
Ammonia is an intermediary feedstock used in the
second plant to produce urea. Around 2,000 tonnes of
ammonia are produced and reacted with CO2 each day to
make 3,500 tonnes of urea. At the heart of the operation,
visible from across the township, is a 108-metre prilling
tower. In the tower, at a height of around 80 metres, is a
bucket through which urea melt is sprayed. The diameter
of holes and speed of rotation of this bucket determine
the size of the prills produced as the urea falls and
solidifies as it cools.
Consistency of its product size is one way in which Tata
Chemicals urea, marketed under the 25-year old Paras
brand, differentiates itself from its competitors. And
product differentiation is vital in a regulated market
where there is little, or no, scope for premium pricing.
26. WHY
• We provide TRUSTWORTHY dealings
• We handle Assignments on Win-Win
Partnerships
• We provide Service Quality
• Great Team/Expert Panel of Engineers,
CA’s, Management, Academic, Legal
Professionals, SCM-Logistics
• PROCESSES for Suppliers, Contracts,
Customer Feedback
• Use of Latest, Tried, Tested Technology
• Use of Modern Tools, Test Processes, Test
• Equipment, Computers, Video
Conferencing