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Understanding the pitch
process – winning new
       business
The 4 crucial aspects of
         creating winning pitches
Ideas and Drama                             Structure and Preparation




Content            Audience                     Delivery                Logistics



                  Profiling and Chemistry                               Environment and Setting
Delivering Winning Pitches

•    Understand the pitch process
•    Write a compelling proposal/presentation
•    Understand winning behaviours
•    Get the chemistry right
•    Deliver it convincingly!
Writing Compelling Proposals and
              Presentations
•  Clearly understand what you are being invited to
   submit…
•  Then question it politely
•  Remember people don’t know what they don’t know
•  So they are incapable of articulating it with any
   conviction
•  You may be asked to submit a proposal …but the client/
   commissioner may not know what they really want or
   need
Understanding The Pitch Process

•  What do we mean by the pitch process?
•  What factors come into play?
•  The importance of chemistry and
   understanding who you are pitching to
•  The development your proposals – logical
   argument to brilliant ideas
Hierarchy of Desirable Pitching Behaviour

                                        Soft




                                        Hard
Hierarchy of Desirable Pitching Behaviour

                                        Soft




                  Hygiene               Hard
Hygiene – just getting the basics
                    right
•    Answering the brief!
•    Managing time!
•    Attention to detail
•    Client Names/Spellings/Client Structure
Losing Tactics – snatching defeat
         from the jaws of victory
•  Ignore the hang–ups – drink, smoke etc.
•  Bore them to death – particularly with their own research
•  Tell them about your company when they already know
   you
•  Abuse time mercilessly
•  Ignore budget constraints
•  Rude
•  Insensitive
•  P…
Hierarchy of Desirable Pitching Behaviour
                                        Soft




                Resource and effort

                    Hygiene              Hard
Resource and Effort

•    Quality of the team
•    Preparation
•    Obvious rehearsal
•    Importance to you
•    Wanting the business
Hierarchy of Desirable Pitching Behaviour

                                        Soft




                      Team


                Resource and effort     Hard




                     Hygiene            Hard
The Team

•    People you want to do business with
•    Working together to a common cause
•    Will actually work on the client’s business
•    Can easily ‘lose’ won pitches
Hierarchy of Desirable Pitching Behaviour
                                        Soft




                    Argument

                      Team


               Resource and effort

                    Hygiene             Hard
Argument

•    Have one…
•    Clear cohesive strategy
•    Cutting through the …
•    Customer understanding
•    Realistic and pragmatic reason to be there
Hierarchy of Desirable Pitching Behaviour
                                        Soft




                      Ideas

                    Argument


                      Team


                Resource and effort

                     Hygiene            Hard
Ideas and Creativity

•  Always a good idea to have some
•  Your audience see themselves as creative – even if they
   don’t admit to it
•  ‘Commercial’ idea built upon genuine understanding and
   a genuine argument
•  Dramatising the breadth, length and depth of the idea is
   seductive
•  Be integrated think holistically across platforms…
Hierarchy of Desirable Pitching Behaviour
                                                                Soft




                                                    Chemistry




                                                                Hard


       Chemistry is crucial and cannot be left to chance
Chemistry

•  That soft yucky stuff!
•  The X Factor
•  Remember we work in a relationship industry
•  Doesn't sound professional – so seldom given
   as a reason to buy or not as the case may be
•  #1 Reason……………………….. always
Is Chemistry Important?

•  Seldom talked about
•  A wimpy reason
•  Fact: People buy more from people they get on
   with
•  Fact: They buy even more from those people
   they like…
•  Personality profiling helps get it right
Hierarchy of Desirable Pitching Behaviour
                                        Soft


                     Under
                    standing


                   Chemistry

                      Ideas


                    Argument

                      Team


                Resource and effort

                    Hygiene             Hard
Massive Understanding of..
•    The audience
•    The platforms
•    The brief or commissioning need
•    The culture
•    But above all the individual you are pitching to
•    What they love and what keeps them up at night!
•    The ultimate in database marketing
So what impresses clients?


•  Each pitch is different
•  Each set of needs is different
•  However…
Winning Pitches

•  Resource     - effort, people, will
•  Rifle        - specific target
•  Research     - understanding market and
   prospect
•  Rationale    - argument
•  Razzle       - (not really!) creativity
•  Rapport      - chemistry plus teamwork
Winning Pitches


   Say
Thank You
Writing and delivering a
compelling presentation
How do you define a
                 presentation?
•  Pure effective communication
•  Neither a speech nor a discussion
•  A presentation planned, organized, uses visual
   aids and is most importantly “tailored” for the
   specific audience
•  Effective communication is an exchange of
   ideas, energy and actions, with understanding
   and purpose between two people are aware of
   each other
Organizing your presentation
                              Opening Remarks    Step 6



                              Creative Opening   Step 7
                                   Bridge




                                  Subject        Step 1


            Step 3
Agenda 1                          Agenda 2                Agenda 3




            Step 4
 Body 1                            Body 2                  Body 3




Summary 1   Step 5               Summary 2                Summary 3




                     Step 2      Conclusion
Order of Preparation
•    Subject/Topic/Recommendation
•    Conclusion/Main Idea/Recommendation
•    Agenda
•    Body
•    Summary
•    Creative Opening and Bridge (optional)
•    Opening Remarks
•    Transitions (Including Lead-Ins and Mini-Conclusions)
Team Presentations
•    Assign a team “Captain”
•    Hold an initial meeting
•    Set up planning and preparation schedules
•    Hold second meeting
•    Undertake a read through and/or rehearsal
•    Conduct a dress rehearsal
•    Conduct the presentation
•    Review the presentation
Delivering your presentation with conviction
                                               Review

                                         DO IT


                                    Read Through


                               Create Visual Aids


                          Choose A Structure


                Select Persuasive Information


           Set an Objective


      Audience Analysis
Top 10 tips – winning pitches
                    made easy
•    Is the pitch real?
•    Uncover the budget and timescale
•    Do your research
•    Build a relationship early
•    Be positive – want the gig!
•    Think about what your wearing
•    Encourage engagement – don’t talk incessantly
•    Read the audience
•    Create rapport with the client
•    Remember clients are people too! Pamper them...
And Finally…

•  Please remember….

‘Everything has a beginning, middle and an
  end’

Aristotle 384BC

•  Thank you

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Winning New Business

  • 1. Understanding the pitch process – winning new business
  • 2. The 4 crucial aspects of creating winning pitches Ideas and Drama Structure and Preparation Content Audience Delivery Logistics Profiling and Chemistry Environment and Setting
  • 3. Delivering Winning Pitches •  Understand the pitch process •  Write a compelling proposal/presentation •  Understand winning behaviours •  Get the chemistry right •  Deliver it convincingly!
  • 4. Writing Compelling Proposals and Presentations •  Clearly understand what you are being invited to submit… •  Then question it politely •  Remember people don’t know what they don’t know •  So they are incapable of articulating it with any conviction •  You may be asked to submit a proposal …but the client/ commissioner may not know what they really want or need
  • 5. Understanding The Pitch Process •  What do we mean by the pitch process? •  What factors come into play? •  The importance of chemistry and understanding who you are pitching to •  The development your proposals – logical argument to brilliant ideas
  • 6. Hierarchy of Desirable Pitching Behaviour Soft Hard
  • 7. Hierarchy of Desirable Pitching Behaviour Soft Hygiene Hard
  • 8. Hygiene – just getting the basics right •  Answering the brief! •  Managing time! •  Attention to detail •  Client Names/Spellings/Client Structure
  • 9. Losing Tactics – snatching defeat from the jaws of victory •  Ignore the hang–ups – drink, smoke etc. •  Bore them to death – particularly with their own research •  Tell them about your company when they already know you •  Abuse time mercilessly •  Ignore budget constraints •  Rude •  Insensitive •  P…
  • 10. Hierarchy of Desirable Pitching Behaviour Soft Resource and effort Hygiene Hard
  • 11. Resource and Effort •  Quality of the team •  Preparation •  Obvious rehearsal •  Importance to you •  Wanting the business
  • 12. Hierarchy of Desirable Pitching Behaviour Soft Team Resource and effort Hard Hygiene Hard
  • 13. The Team •  People you want to do business with •  Working together to a common cause •  Will actually work on the client’s business •  Can easily ‘lose’ won pitches
  • 14. Hierarchy of Desirable Pitching Behaviour Soft Argument Team Resource and effort Hygiene Hard
  • 15. Argument •  Have one… •  Clear cohesive strategy •  Cutting through the … •  Customer understanding •  Realistic and pragmatic reason to be there
  • 16. Hierarchy of Desirable Pitching Behaviour Soft Ideas Argument Team Resource and effort Hygiene Hard
  • 17. Ideas and Creativity •  Always a good idea to have some •  Your audience see themselves as creative – even if they don’t admit to it •  ‘Commercial’ idea built upon genuine understanding and a genuine argument •  Dramatising the breadth, length and depth of the idea is seductive •  Be integrated think holistically across platforms…
  • 18. Hierarchy of Desirable Pitching Behaviour Soft Chemistry Hard Chemistry is crucial and cannot be left to chance
  • 19. Chemistry •  That soft yucky stuff! •  The X Factor •  Remember we work in a relationship industry •  Doesn't sound professional – so seldom given as a reason to buy or not as the case may be •  #1 Reason……………………….. always
  • 20. Is Chemistry Important? •  Seldom talked about •  A wimpy reason •  Fact: People buy more from people they get on with •  Fact: They buy even more from those people they like… •  Personality profiling helps get it right
  • 21. Hierarchy of Desirable Pitching Behaviour Soft Under standing Chemistry Ideas Argument Team Resource and effort Hygiene Hard
  • 22. Massive Understanding of.. •  The audience •  The platforms •  The brief or commissioning need •  The culture •  But above all the individual you are pitching to •  What they love and what keeps them up at night! •  The ultimate in database marketing
  • 23. So what impresses clients? •  Each pitch is different •  Each set of needs is different •  However…
  • 24. Winning Pitches •  Resource - effort, people, will •  Rifle - specific target •  Research - understanding market and prospect •  Rationale - argument •  Razzle - (not really!) creativity •  Rapport - chemistry plus teamwork
  • 25. Winning Pitches Say Thank You
  • 26. Writing and delivering a compelling presentation
  • 27. How do you define a presentation? •  Pure effective communication •  Neither a speech nor a discussion •  A presentation planned, organized, uses visual aids and is most importantly “tailored” for the specific audience •  Effective communication is an exchange of ideas, energy and actions, with understanding and purpose between two people are aware of each other
  • 28. Organizing your presentation Opening Remarks Step 6 Creative Opening Step 7 Bridge Subject Step 1 Step 3 Agenda 1 Agenda 2 Agenda 3 Step 4 Body 1 Body 2 Body 3 Summary 1 Step 5 Summary 2 Summary 3 Step 2 Conclusion
  • 29. Order of Preparation •  Subject/Topic/Recommendation •  Conclusion/Main Idea/Recommendation •  Agenda •  Body •  Summary •  Creative Opening and Bridge (optional) •  Opening Remarks •  Transitions (Including Lead-Ins and Mini-Conclusions)
  • 30. Team Presentations •  Assign a team “Captain” •  Hold an initial meeting •  Set up planning and preparation schedules •  Hold second meeting •  Undertake a read through and/or rehearsal •  Conduct a dress rehearsal •  Conduct the presentation •  Review the presentation
  • 31. Delivering your presentation with conviction Review DO IT Read Through Create Visual Aids Choose A Structure Select Persuasive Information Set an Objective Audience Analysis
  • 32. Top 10 tips – winning pitches made easy •  Is the pitch real? •  Uncover the budget and timescale •  Do your research •  Build a relationship early •  Be positive – want the gig! •  Think about what your wearing •  Encourage engagement – don’t talk incessantly •  Read the audience •  Create rapport with the client •  Remember clients are people too! Pamper them...
  • 33. And Finally… •  Please remember…. ‘Everything has a beginning, middle and an end’ Aristotle 384BC •  Thank you