This document is a CV for William John Miller, providing details of his education, employment history, skills, and personal interests. It summarizes his experience in customer service roles in various industries, including hospitality and retail. His key skills include organization, teamwork, communication, problem-solving, and working well under pressure. He holds a BA in Business Administration and has worked in roles such as bartender, waiter, sales assistant, and stock room assistant to build his experience in both business and customer-facing environments.